The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 167 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
L.E.T. Group shines .
Sojern shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 167 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 167 |
After analyzing 167 verified reviews, L.E.T. Group users most value its , while Sojern users highlight customer service, targeted advertising, channel expansion. Click any theme to see what reviewers say.
L.E.T. Group
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Customer Service
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Targeted Advertising
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Channel Expansion
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Performance-Based Model
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Reporting and Analytics
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Ad Customization and Design
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Reconciliation Process
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
L.E.T. Group
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| Small (10-24 rooms) ▾ | — | #3 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 84 reviews |
| Large (75-199 rooms) ▾ | — | #1 30 reviews |
| X-Large (200+ rooms) ▾ | — | #2 12 reviews |
By Property Type
| Segment |
L.E.T. Group
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| Boutique ▾ | — | #4 62 reviews |
| Luxury ▾ | — | #4 74 reviews |
| Branded / Chain ▾ | — | #2 63 reviews |
| Extended Stay ▾ | — | #2 15 reviews |
By Region
| Segment |
L.E.T. Group
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| North America ▾ | — | #1 62 reviews |
| Europe ▾ | — | #5 44 reviews |
| Asia Pacific ▾ | — | #1 24 reviews |
| Middle East ▾ | — | #1 12 reviews |
Choosing between L.E.T. Group and Sojern Traveler Advertising hinges on your hotel’s specific needs and your team’s digital marketing priorities. Both aim to boost your online presence and drive bookings but do so with markedly different approaches. L.E.T. Group, a full-service agency, focuses on website development and SEO, while Sojern specializes in data-driven, multichannel advertising. Which aligns better with your current growth goals?
L.E.T. Group’s offerings are rooted in traditional digital marketing services, whereas Sojern leverages AI, traveler data, and performance-based models. Your team needs to decide whether a comprehensive marketing partner or a targeted advertising platform will deliver the best ROI. Are you ready to explore which suits your hotel?
With over 150 reviews in the last six months and a perfect 5/5 overall rating, Sojern clearly has more recent and positive feedback from hoteliers. Its high NPS score of 9.56 further underscores customer satisfaction, especially with ease of use and support. Conversely, L.E.T. Group has zero reviews and a 0/5 rating, making it impossible to trust its current performance or customer sentiment.
Given the recent and plentiful feedback, Sojern’s platform is the more proven choice for hotels seeking digital advertising solutions today. It’s the product hoteliers are actively endorsing, not just in theory but through actual user experiences.
L.E.T. Group is a full-service agency offering website design, SEO, and digital marketing, primarily serving local and regional clients. If your hotel needs a new website, local search optimization, or integrated content management, L.E.T. is positioned to deliver.
Sojern, on the other hand, focuses exclusively on traveler data and multichannel advertising, with a suite of eight features including meta search marketing, social media ads, and detailed data analysis. If your hotel’s goal is to increase direct bookings through targeted ads, Sojern’s platform is better suited.
Hotels that want a one-stop marketing partner, including website development and SEO, should lean toward L.E.T. Group. Hotels aiming to boost direct demand with targeted digital campaigns will find Sojern more effective. Not ideal if your hotel prefers a broad agency to handle all marketing in-house, or if you’re looking for a solution with no digital advertising focus.
Sojern’s platform boasts a 4.83/5 ease of use rating, supported by recent reviews praising its intuitive interface, quick onboarding, and support team. Many users mention how straightforward campaign setup and real-time reporting make their job easier, even for those less familiar with digital ads.
L.E.T. Group’s platform, however, has no current ratings or reviews available, making it impossible to evaluate ease of use or onboarding quality. Based on current data, Sojern clearly provides a smoother, more user-friendly experience.
Edge: Sojern.
Sojern offers eight distinct features that L.E.T. does not, including meta search marketing, social media advertising, data analysis, PPC, and email marketing. These tools allow for comprehensive, multichannel campaigns with measurable results.
L.E.T. Group’s offerings are limited to website design, SEO, and general internet marketing, without the specialized features found in Sojern’s suite. For hotels seeking advanced advertising capabilities, Sojern’s feature set is more extensive and directly applicable.
Edge: Sojern.
Sojern’s recent reviews give it a 4.8/5 rating, with clients highlighting responsive, proactive support that helps optimize campaigns continuously. Users frequently mention how the support team feels like an extension of their own, providing strategic guidance along with technical assistance.
L.E.T. Group’s customer support ratings are unavailable, and no reviews provide insights into client experiences. Given Sojern’s strong recent feedback, it’s clearly the more dependable choice for ongoing support.
Edge: Sojern.
Sojern integrates with 33 verified partners, including major hotel technology providers like Profitroom, Mirai, and HotelTime. This extensive network enables smoother campaign management and data sharing across platforms.
L.E.T. Group has no verified integrations listed, limiting its ability to connect with other hotel systems or marketing tools. If integration flexibility is a priority, Sojern’s ecosystem is far more developed.
Edge: Sojern.
As L.E.T. Group has no reviews, it cannot be rated by hoteliers at this time. Sojern, however, benefits from 150 recent reviews, all 5-star, with an overall satisfaction rating of 5/5.
Hotels across various segments, including independent, boutique, and branded properties, praise Sojern for increasing direct bookings and simplifying digital advertising. This widespread positive feedback confirms its value in today’s market.
Edge: Sojern.
L.E.T. Group does not list any pricing details, which suggests a customized quote based on hotel size and needs. This lack of transparency makes cost comparisons difficult without direct contact.
Sojern charges a base price of $1,100 per month, with no additional implementation or hidden fees. Its pay-for-performance model aligns costs with actual bookings, offering predictable expenses for your team.
Not ideal if your hotel relies heavily on online advertising or aims to attract international travelers via targeted campaigns.
Not ideal if your hotel prefers an in-house team managing all marketing or if you have minimal digital advertising needs.
The core difference lies in their focus: L.E.T. Group provides traditional website and SEO services, while Sojern is a specialized platform for traveler-focused ad campaigns. For hotels seeking a one-stop agency, L.E.T. can handle website and local SEO but lacks recent reviews to confirm performance.
If your hotel’s priority is boosting direct demand through targeted advertising, Sojern’s recent review scores, extensive features, and proven results make it the clear winner. Its high customer satisfaction and market presence affirm its role as a leading digital marketing tool.
Choose L.E.T. if you need a website or local SEO alone, but for active digital advertising and high recent praise, Sojern is the smarter choice today.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
L.E.T. Group
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, L.E.T. Group and Sojern Traveler Advertising share 0 features. Here are the key differences — features one has that the other lacks.
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L.E.T. Group
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| Data Analysis & Reporting | ||
| Marketing dashboard | ||
| Meta search marketing | ||
| Meta search marketing | ||
| Metasearch connectivity | ||
| Social media advertising |
What hoteliers love
Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support sta... Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support staff and appreciate the proactive, personalized assistance offered throughout their campaigns.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Where hoteliers push back
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced... Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced creative control, especially for mobile optimization, could enrich brand messaging and consumer connection.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. L.E.T. Group and Sojern Traveler Advertising share many core Digital Marketing Agencies features, but each has unique capabilities. L.E.T. Group offers 0 verified integration partners, while Sojern Traveler Advertising offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sojern Traveler Advertising leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
L.E.T. Group: No. Sojern Traveler Advertising: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. L.E.T. Group has an HT Score of 0 and Sojern has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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