The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lights On Digital shines in ROI , with exclusive features like Wordpress development and Web Development.
Sojern shines when it comes to customer service — especially for brand properties (5.0/5) , with exclusive features like Metasearch connectivity and Marketing dashboard.
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 5 | 167 |
After analyzing 172 verified reviews, Lights On Digital users most value its , while Sojern users highlight customer service, targeted advertising, channel expansion. Click any theme to see what reviewers say.
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Targeted Advertising
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 2 reviews | #3 32 reviews |
| Mid-Size (25-74 rooms) ▾ | #27 2 reviews | #4 84 reviews |
| Large (75-199 rooms) ▾ | — | #1 30 reviews |
| X-Large (200+ rooms) ▾ | — | #2 12 reviews |
By Property Type
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| Boutique ▾ | #29 2 reviews | #4 62 reviews |
| Luxury ▾ | #29 2 reviews | #4 74 reviews |
| Branded / Chain ▾ | #25 1 reviews | #2 63 reviews |
| Extended Stay ▾ | — | #2 15 reviews |
By Region
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| North America ▾ | #16 4 reviews | #1 62 reviews |
| Europe ▾ | #24 1 reviews | #5 44 reviews |
| Asia Pacific ▾ | — | #1 24 reviews |
| Middle East ▾ | — | #1 12 reviews |
Choosing between Lights On Digital and Sojern Traveler Advertising hinges on your hotel's specific needs and goals for digital marketing. Both products aim to boost direct bookings and enhance your online presence, but they approach these objectives differently. Lights On Digital specializes in website development, revenue management, and integrated marketing services, while Sojern offers a data-driven, targeted advertising platform with a focus on travel intent and multichannel campaigns. Your decision ultimately depends on whether you prioritize comprehensive digital services or targeted ad performance.
Lights On Digital brings a full-service approach, blending web design, SEO, content, and revenue management into one package. Conversely, Sojern concentrates solely on digital advertising with a performance-based model, emphasizing audience targeting and campaign optimization. Do you need a one-stop-shop for your digital presence or a specialist that drives direct demand through precision advertising?
Lights On Digital is better suited if your hotel requires a tailored website, content strategy, or revenue management alongside marketing efforts. Its focus on independent hotels, resorts, and micro chains means it provides customized services like SEO, web design, influencer marketing, and reputation management, all backed by a 4.9/5 overall rating from five reviews. If your primary goal is to improve your website and branding, Lights On Digital is a strong choice.
In contrast, Sojern excels if your hotel needs aggressive, targeted advertising to increase direct bookings and minimize reliance on OTAs. With over 150 reviews and a 5/5 overall rating from recent, active users, Sojern’s focus on traveler intent data, multichannel campaigns, and performance marketing make it ideal for hotels with larger marketing budgets or those seeking measurable ad results. For hotels prioritizing direct demand generation through advertising, Sojern is the better pick.
If your hotel needs a full digital marketing suite—including website development, content marketing, social media, and revenue management—Lights On Digital offers a comprehensive package. Its high review count and perfect recent reviews suggest strong satisfaction, especially among boutique hotels and resorts seeking branding and local market expertise.
If your goal is to maximize direct bookings through precise, AI-driven advertising campaigns, Sojern is the better fit. Its extensive partner network, proven performance-based model, and global reach make it suitable for larger hotels, branded properties, and resorts looking for scalable, measurable marketing results. For hotels with a focus on direct demand, Sojern provides a more targeted, results-oriented solution.
Lights On Digital boasts a UI rated 4.9/5 based on five reviews, with clients praising its straightforward onboarding and professional support. Reviewers mention the platform's intuitive design and clear process, emphasizing their smooth transition and high staff adoption.
Sojern’s platform is similarly well-rated at 4.83/5 from over 150 reviews, with users highlighting its ease of campaign setup, targeting options, and responsive customer support. Reviewers appreciate its user-friendly interface, although some suggest reporting enhancements could improve usability.
Edge: Lights On Digital.
Lights On Digital offers 18 unique features, including website development, SEO, social media management, influencer marketing, content audit, and revenue management—an extensive suite for holistic digital marketing. It also includes advanced web services like WordPress development and content creation, making it a more versatile option for comprehensive online presence management.
Sojern provides three core features—metasearch connectivity, marketing dashboard, and meta search marketing—focused solely on targeted advertising and traveler data insights. Its streamlined features are optimized for performance-based campaigns but lack the broader digital marketing tools Lights On Digital offers.
Edge: Lights On Digital.
Lights On Digital consistently receives perfect support ratings of 5/5 from all five reviews, with clients describing the team as highly professional, responsive, and proactive. Customers note the ease of onboarding and ongoing support, making it an appealing choice for hotels seeking dedicated assistance.
Sojern also garners strong support ratings at 4.8/5 from over 150 reviews, with users praising the responsive, knowledgeable team and personalized campaign assistance. While support quality is high, some reviewers desire faster reporting or more automation, indicating room for improvement.
Edge: Lights On Digital.
Lights On Digital integrates with seven verified partners, including SiteMinder, RMS, Amadeus, and Expedia, providing essential connections for independent hotels and resorts. Its integrations support direct booking, revenue management, and web content management, aligning with smaller-scale hotel operations.
Sojern boasts 33 verified integrations, including major PMS and booking engine partners like Stayntouch, Oracle Hospitality, and Profitroom. Its broader integration network supports larger hotel chains and extensive marketing ecosystems, enabling more complex campaigns.
Edge: Sojern.
Lights On Digital’s five reviews all rate the platform near perfect, with an average score of 4.9/5, notably among boutique hotels and resorts. Reviewers praise its professionalism, strategic insights, and tailored approach, especially for independent properties.
Sojern’s 150 reviews also reflect high satisfaction, with a perfect 5/5 rating from recent users, many of whom are larger, branded hotels, and resorts. Its performance-based model and global reach resonate well with hotels focused on direct demand and measurable results.
Edge: Lights On Digital (due to higher recent review count and ratings).
Lights On Digital does not publicly disclose pricing, implying custom quotes based on your hotel’s needs. Its premium web and marketing services suggest a higher investment but tailored to your specific requirements.
Sojern charges a base price of $1,100 monthly, with no visible implementation or setup fees. Its pay-for-performance model means costs are closely tied to campaign results, offering transparent ROI potential.
Not ideal if:
Not ideal if:
Lights On Digital offers a comprehensive digital marketing and web development service, making it ideal for hotels that need a full online presence and strategic marketing support. Its high ratings, extensive features, and personalized service are well-suited for boutique hotels, resorts, and independent properties emphasizing branding and local marketing.
Sojern excels in performance-based digital advertising, leveraging traveler intent data and multichannel campaigns to drive direct bookings efficiently. Its extensive integrations, proven results, and global reach make it suitable for larger hotels and chains focused on measurable demand generation.
If your hotel prioritizes a complete digital strategy with a focus on branding, Lights On Digital is your choice. For hotels seeking targeted, scalable advertising to boost direct bookings, Sojern is the clear winner.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, Lights on Digital and Sojern Traveler Advertising share 5 features. Here are the key differences — features one has that the other lacks.
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| 3rd party ad buys | ||
| Conversion Rate Optimization | ||
| Copywriting | ||
| Marketing dashboard | ||
| Meta search marketing | ||
| Metasearch connectivity | ||
| Tag Management & Tracking Configuration | ||
| Web Development | ||
| Wordpress development |
Showing top differences. 9 more features differ between these products.
Unique capabilities
What hoteliers love
Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support sta... Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support staff and appreciate the proactive, personalized assistance offered throughout their campaigns.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Where hoteliers push back
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced... Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced creative control, especially for mobile optimization, could enrich brand messaging and consumer connection.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lights on Digital and Sojern Traveler Advertising share many core Digital Marketing Agencies features, but each has unique capabilities. Lights on Digital offers 7 verified integration partners, while Sojern Traveler Advertising offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lights on Digital leads in ease of use at 4.9/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lights on Digital: No. Sojern Traveler Advertising: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lights On Digital has an HT Score of 0 and Sojern has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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