The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 61 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodgistics shines in ease of use and customer support , with exclusive features like Mobile Request Dispatching and Guest requests.
TotalVue™ by Unimac shines .
Side-by-side ratings based on 61 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 61 | 0 |
After analyzing 61 verified reviews, Lodgistics users most value its improved internal communication, maintenance and housekeeping management, user experience and training, while TotalVue™ by Unimac users highlight . Click any theme to see what reviewers say.
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TotalVue™ by Unimac
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Improved Internal Communication
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Maintenance and Housekeeping Management
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User Experience and Training
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Customizability and Integration
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Minor Bugs and Software Issues
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How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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TotalVue™ by Unimac
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| Small (10-24 rooms) | #17 0 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 54 reviews | — |
| Large (75-199 rooms) | #11 3 reviews | — |
| X-Large (200+ rooms) | #14 0 reviews | — |
By Property Type
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TotalVue™ by Unimac
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| Boutique ▾ | #9 13 reviews | — |
| Luxury ▾ | #14 8 reviews | — |
| Branded / Chain ▾ | #6 52 reviews | — |
| Extended Stay ▾ | #6 12 reviews | — |
By Region
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TotalVue™ by Unimac
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| North America ▾ | #3 57 reviews | — |
| Asia Pacific | #15 0 reviews | — |
You’re evaluating two housekeeping software options: Lodgistics Housekeeping by Lodgistics and TotalVue™ by Unimac. Both aim to streamline operations but serve different core functions—Lodgistics focuses on internal hotel management, while TotalVue™ centers on laundry monitoring. Your choice hinges on your hotel’s operational priorities: internal housekeeping and maintenance or laundry efficiency. Which platform aligns best with your current needs?
Lodgistics boasts a robust review presence, with 54 recent reviews and a high overall rating, while TotalVue™ has no reviews yet. This means Lodgistics’ user feedback offers a more reliable gauge of performance and satisfaction.
Lodgistics and TotalVue™ target distinct hotel operational areas. Lodgistics handles internal communication, work order tracking, and housekeeping automation, while TotalVue™ offers real-time laundry equipment performance monitoring. If your hotel needs to optimize housekeeping, maintenance, and internal workflows, Lodgistics clearly addresses those pain points.
Conversely, if your laundry operations are a bottleneck—say, you manage large laundry facilities across multiple locations—TotalVue™ can give you detailed performance metrics and remote oversight. Are laundry efficiencies a priority for your property?
Lodgistics’s extensive feature set, with 15 unique features, makes it suitable for hotels seeking comprehensive internal operations management. TotalVue™, with no available features or reviews, appears limited by comparison. Given the more recent and numerous reviews, Lodgistics provides better insight into user satisfaction and ongoing product development.
Edge: Lodgistics.
If your hotel requires a flexible, feature-rich system to manage housekeeping, maintenance, guest requests, and internal communication, Lodgistics is the safer choice. Its strong user ratings—4.75/5 overall and 4.71/5 ease of use—highlight its reliability and user-friendliness for staff adoption.
On the other hand, if laundry operations dominate your hotel’s operational challenges, and you need a tool to monitor laundry equipment performance remotely, TotalVue™ may seem appealing—though its lack of reviews and features make it hard to assess. For now, Lodgistics’s proven track record makes it the more dependable option.
Edge: Lodgistics.
Lodgistics scores highly for ease of use, with a 4.71/5 rating and positive reviews emphasizing its straightforward interface and quick staff onboarding. Users report that new employees adapt quickly, and the platform reduces training time.
TotalVue™, with no reviews or user feedback available, leaves us unable to gauge its usability. Its lack of documented user experience means it may not be as refined or intuitive in practice.
Edge: Lodgistics.
Lodgistics offers 15 unique features, including chat, automated notifications, mobile request dispatching, guest requests management, multi-language UI support, inspection modules, deep cleaning scheduling, drag-and-drop room assignments, custom inspection checklists, automated room assignments, task routing, lost & found, plus detailed analytics dashboards. These collectively support a comprehensive hotel operation.
TotalVue™ provides no listed features or similar capabilities, focusing solely on laundry equipment monitoring. It lacks automation, communication tools, or operational management features.
Edge: Lodgistics.
Lodgistics’s support ratings reflect a 4.69/5 score, with reviews highlighting quick response times, helpful onboarding, and ongoing responsiveness to user feedback. Hoteliers appreciate the dedicated support team that often implements suggested improvements.
TotalVue™, without reviews or user feedback, offers no insight into its support quality. The absence of data makes it impossible to compare, but the lack of verified customer support ratings puts it at a disadvantage.
Edge: Lodgistics.
Lodgistics integrates with three verified partners, including Oracle Hospitality, Lodgistics, and HotelKey, enabling connections with key hotel management systems. These integrations streamline workflows and data sharing across platforms.
TotalVue™ has no listed integrations or verified partners, limiting its ability to connect with other hotel systems. This restricts its potential to fit into broader property management ecosystems.
Edge: Lodgistics.
Lodgistics’s reviews, with 54 recent entries and a 97% likelihood to recommend, show high satisfaction across segments. Hotels ranging from limited-service to branded properties rate it around 4.69/5, with specific praise for work order management and communication.
TotalVue™ has no reviews or ratings available, so its user satisfaction remains unverified. The existing data clearly favors Lodgistics as the more trusted and proven solution.
Edge: Lodgistics.
Lodgistics is priced through a monthly flat rate with no implementation fee or trial period listed, suggesting a straightforward pricing model. TotalVue™’s pricing details are not publicly available, limiting direct comparison.
Given the transparent review of Lodgistics and its established presence, you can better evaluate its value against your budget.
Not ideal if your focus is solely on laundry management or if your hotel is very small with minimal operational complexity.
Not ideal if your main need is internal communication, housekeeping automation, or comprehensive property management.
Lodgistics and TotalVue™ serve very different hotel needs. Lodgistics is a comprehensive property operations platform with a proven track record, boasting extensive reviews, high satisfaction ratings, and multiple features for internal management.
TotalVue™ remains unreviewed and featureless, limiting its credibility and scope. For properties prioritizing housekeeping, maintenance, and internal communication, Lodgistics is the clear choice.
Choose Lodgistics if you want a reliable, well-supported, and feature-rich platform. If laundry operations are your primary concern, and you’re willing to explore unreviewed tools, then TotalVue™ might be worth monitoring, but currently, Lodgistics offers a safer, more proven investment.
Housekeeping Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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TotalVue™ by Unimac
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According to HTR's product database, Lodgistics Housekeeping and TotalVue™ by Unimac share 0 features. Here are the key differences — features one has that the other lacks.
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TotalVue™ by Unimac
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| Automated Notifications | ||
| Chat | ||
| Guest requests | ||
| Mobile Access | ||
| Mobile Request Dispatching | ||
| Multi Language UI Support |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Lodgistics has been widely praised for its ability to enhance communication across various departments, facilitating smooth and efficient interactions... Lodgistics has been widely praised for its ability to enhance communication across various departments, facilitating smooth and efficient interactions among staff members. It supports various communication methods including work orders, guest requests, and real-time updates, which have collectively led to higher employee coordination and guest satisfaction. The tool also supports multiple languages, although some users wish for more language options.
The software’s maintenance and housekeeping modules receive high marks for their comprehensiveness and ease of use. Users appreciate the ability to tr... The software’s maintenance and housekeeping modules receive high marks for their comprehensiveness and ease of use. Users appreciate the ability to track and manage work orders, as well as input and monitor preventative maintenance, which streamlines hotel operations and reduces the incidence of guest complaints. The housekeeping feature is lauded for its simplicity, even for less tech-savvy employees, and its positive impact on operational efficiency.
The intuitive interface of Lodgistics significantly reduces training time for staff, making it easy for new and existing employees to adopt. Additiona... The intuitive interface of Lodgistics significantly reduces training time for staff, making it easy for new and existing employees to adopt. Additionally, users find the platform easy to navigate, contributing to higher rates of adoption and effective use across departments. However, some have experienced minor bugs and wish for better mobile app performance.
Where hoteliers push back
While generally satisfied, some users have reported minor software bugs, particularly with the mobile app, including issues with saving edits and sync... While generally satisfied, some users have reported minor software bugs, particularly with the mobile app, including issues with saving edits and syncing between devices. These bugs, though not deal-breaking, have been noted as areas where improvements could be made to enhance the overall user experience.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lodgistics Housekeeping and TotalVue™ by Unimac share many core Housekeeping Software features, but each has unique capabilities. Lodgistics Housekeeping offers 3 verified integration partners, while TotalVue™ by Unimac offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lodgistics Housekeeping leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodgistics Housekeeping: No. TotalVue™ by Unimac: No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgistics has an HT Score of 78 and TotalVue™ by Unimac has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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