Neobookings Web Design vs. Wix Hotels:
Which Is Right for You?

The Decision

Choosing between Neobookings Web Design and Wix Hotels hinges on your hotel's specific needs. Both aim to enhance your online presence and simplify operations, but they diverge significantly in reviews, usability, and feature depth. Your decision should align with your property size, technical comfort, and support expectations.

Neobookings offers a specialized platform with a strong focus on hotel website design and direct booking management, bolstered by excellent support. Wix, on the other hand, caters to smaller operators seeking a simple website builder with basic booking functions but struggles with reliability and support.

Are you prioritizing a well-supported, high-performance website builder tailored for hotels? Or do you need a flexible, easy-to-set-up platform for small properties willing to compromise on advanced booking features?

Neobookings vs Wix: Which Should Your Hotel Choose?

If your hotel requires a professional, conversion-focused website backed by dedicated support, Neobookings is the clear choice. Its 20 verified integrations, 5/5 customer support, and 20 reviews in the last 6 months signal a mature, reliable platform trusted by hotels across multiple regions.

Wix might appeal if your property is a small B&B, vacation rental, or motel that values ease of setup and a visually appealing website over complex booking management. However, with only 5 reviews and a 1.9/5 overall rating, it has yet to prove long-term reliability or customer satisfaction in the hotel industry.

For properties aiming to grow direct bookings with a dedicated partner, Neobookings is the recommended option. If a simple, low-cost web presence is your goal, Wix can serve as a basic solution but with notable limitations.

Is Neobookings or Wix Easier to Use?

Neobookings scores 4.85/5 for ease of use, driven by a streamlined onboarding process and an intuitive interface, making it accessible for hotel staff even with limited tech experience. Its reviews highlight the team's responsiveness and the platform's user-friendly design, with clients describing it as "easy to manage" and "very professional."

Wix Hotels garners a 2.8/5 rating, with many reviews criticizing its interface as clunky and inconsistent, especially regarding booking and channel management functions. Users mention difficulties with syncing calendars and manual overbookings, leading to frustration.

Edge: Neobookings.

Which Has Better Features: Neobookings or Wix?

Neobookings boasts a comprehensive set of features designed specifically for hotels, including direct booking management, optimized website design, and robust tools for inventory and reservation control. It also provides a dedicated booking engine that integrates seamlessly with the website.

Wix offers a website builder with basic booking capabilities, a handful of payment gateways, and connectivity to over 150 OTAs via HotelRunner. However, its booking engine is limited—they cannot close off individual rooms or prevent overbookings, which is critical for small hotels or properties with specific availability needs.

Edge: Neobookings.

Which Has Better Customer Support: Neobookings or Wix?

Neobookings receives perfect 5/5 ratings for customer support, with reviewers praising the "super effective technical support" and the "close, professional relationship" with its team. Customers often highlight their satisfaction with ongoing updates and proactive communication.

Wix's support scores only 1.9/5, with reviews complaining about slow response times and unhelpful assistance. Users describe the support experience as "disappointing" and "frustrating," especially when facing booking or integration issues.

Edge: Neobookings.

Which Has More Integrations: Neobookings or Wix?

Neobookings integrates with 20 verified partners, including major players like SiteMinder, Stripe, and Hotelchamp. This extensive network ensures your hotel can connect with leading booking channels, PMS, and revenue management tools.

Wix, despite its popularity, offers no verified hotel-specific integrations, limiting its ability to connect with specialized systems. Its reliance on HotelRunner as a channel manager introduces connection issues, as many users report synchronization failures and overbookings.

Edge: Neobookings.

Which Do Hoteliers Rate Higher: Neobookings or Wix?

Neobookings’ 20 recent reviews with a 9.8/5 NPS score and 98% likelihood to recommend indicate strong satisfaction, especially among larger or more complex hotel operators. Hotels across all segments, from luxury to resorts, praise its reliability and support.

Wix’s few reviews, mainly from small B&Bs and motels, average around 2/5, with many complaints about booking reliability and poor support. The lower recent review count and satisfaction scores reflect less confidence among hotel operators.

Edge: Neobookings.

How Much Do Neobookings and Wix Cost?

Neobookings charges a flat $700 monthly fee, with no freemium or trial options, reflecting its focus on professional hotel clients seeking reliable solutions. The pricing includes full access to its features, support, and integrations.

Wix Hotels does not publicly disclose specific pricing, as it’s bundled with the Wix platform, which is generally free to start but requires upgrades for hotel-specific features. For most hotels, costs can escalate with add-ons, and the value may not match dedicated hotel platforms.

What Type of Hotel Should Use Neobookings?

• Hotels that want a professional, conversion-oriented website designed specifically for the hospitality industry.
• Hotels seeking a reliable booking engine with seamless website integration.
• Teams that value dedicated support, ongoing updates, and a broad network of integrations.
• Hotels aiming for regional or international presence, given Neobookings’ multi-region coverage.

Not ideal if your property is a small B&B or vacation rental that only needs a simple website with minimal booking functionality. Also, not suited if your budget is extremely limited, as $700/month is a significant investment.

What Type of Hotel Should Use Wix?

• Small hotels, motels, B&Bs, or vacation rentals that prioritize easy setup and a visually appealing website.
• Teams that need basic booking features without complex inventory or overbooking controls.
• Properties with limited technical resources, seeking a straightforward, DIY website solution.
• Hotels that are comfortable managing bookings manually or through external systems, understanding limitations.

Not ideal if you require a reliable, scalable booking engine with room management, or extensive integration with hotel-specific systems. Larger hotels or those with complex operations should look elsewhere.

Neobookings vs Wix: The Bottom Line for Hotels

Neobookings offers a tailored, feature-rich platform with proven reliability, excellent support, and a strong network of integrations. Its recent reviews and high NPS confirm its standing as a trusted partner for mid-sized to large hotels seeking growth and operational efficiency.

Wix, meanwhile, provides a quick, attractive website for small properties but struggles with booking reliability and support, as reflected in its lower ratings and recent reviews. Its platform is better suited for small, low-complexity operations that prioritize appearance over advanced functionality.

For most hotels prioritizing booking accuracy, support, and seamless integrations, Neobookings is the recommended choice. Wix may work if your hotel’s needs are minimal, and you are comfortable managing reservations manually or through simple tools.