The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 167 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
One 7 Communications shines .
Sojern shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 167 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 167 |
After analyzing 167 verified reviews, One 7 Communications users most value its , while Sojern users highlight customer service, targeted advertising, channel expansion. Click any theme to see what reviewers say.
One 7 Communications
|
|
|---|---|
| Pros | |
|
+
Customer Service
▾
|
|
|
+
Targeted Advertising
▾
|
|
|
+
Channel Expansion
▾
|
|
|
+
Performance-Based Model
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
Ad Customization and Design
▾
|
|
|
−
Reconciliation Process
▾
|
|
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
One 7 Communications
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #3 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 84 reviews |
| Large (75-199 rooms) ▾ | — | #1 30 reviews |
| X-Large (200+ rooms) ▾ | — | #2 12 reviews |
By Property Type
| Segment |
One 7 Communications
|
|
|---|---|---|
| Boutique ▾ | — | #4 62 reviews |
| Luxury ▾ | — | #4 74 reviews |
| Branded / Chain ▾ | — | #2 63 reviews |
| Extended Stay ▾ | — | #2 15 reviews |
By Region
| Segment |
One 7 Communications
|
|
|---|---|---|
| North America ▾ | — | #1 62 reviews |
| Europe ▾ | — | #5 44 reviews |
| Asia Pacific ▾ | — | #1 24 reviews |
| Middle East ▾ | — | #1 12 reviews |
Choosing the right digital marketing platform for your hotel can significantly impact your direct bookings and overall revenue. Both One 7 Communications and Sojern aim to support hospitality businesses in reaching their target audiences, but they do so in very different ways. While One 7 offers a broad marketing communications suite rooted in traditional media and public relations, Sojern specializes in data-driven, performance-based digital advertising tailored for travel marketers. Your decision hinges on whether you're seeking a holistic marketing agency or a specialized ad platform with measurable ROI.
Both products promise to elevate your hotel's visibility, but their track records tell a different story. One 7 Communications has no recent reviews or ratings, which makes assessing its effectiveness difficult, whereas Sojern, with over 150 reviews and recent activity, provides clearer insights into its performance. Would you prioritize a product with proven results and a focused approach to travel marketing?
One 7 Communications is a marketing agency rooted in public relations, social media, and event marketing. It emphasizes creative campaigns, strategic storytelling, and media relations to build brand awareness. Conversely, Sojern zeroes in on digital advertising powered by AI and traveler data—delivering targeted, performance-based campaigns designed to generate direct bookings.
While One 7 claims to craft comprehensive marketing strategies across multiple channels, it lacks recent reviews or measurable metrics to confirm its success. Sojern, on the other hand, boasts a 4.83/5 ease of use score and a 4.8/5 customer support rating, supported by 150 reviews in the last six months. Its recent reviews highlight significant success in increasing direct demand and ROI. Are you looking for a marketing partner that is proven to deliver measurable results? Or one that emphasizes broad brand awareness?
If your hotel needs precise, data-driven campaigns focused on increasing direct bookings, Sojern is the clear choice. Its AI-powered targeting, performance-based pricing, and extensive integrations—33 verified partners—make it ideal for hotels prioritizing measurable ROI. Plus, with over 150 recent reviews, Sojern provides a more trustworthy gauge of effectiveness.
If, however, your team is seeking a broader marketing communications partner that can manage PR, social media, and events alongside marketing campaigns—perhaps for brand building or community engagement—One 7 Communications might be suitable. But be aware, it has no recent reviews or ratings, which limits confidence in its current effectiveness.
In most cases, if your goal is to improve direct bookings through targeted online campaigns, Sojern's data-backed approach makes it the stronger option. But if your strategy leans toward brand storytelling and traditional media, consider One 7.
Sojern scores a 4.83/5 for ease of use, supported by detailed onboarding and a user-friendly dashboard. Customers praise its straightforward setup and simple campaign management, with comments like, "It’s easy and uncomplicated," and "Their team is always quick to assist." The platform’s clear reporting and automation features significantly reduce operational burdens.
One 7 Communications, with a 0/5 ease of use rating, offers a complex, traditional marketing approach that might require extensive involvement from your team. Its lack of recent reviews or user feedback makes it difficult to evaluate its current usability or onboarding experience.
Edge: Sojern.
Sojern offers eight unique features, including meta search marketing, social media advertising, data analysis, PPC, and email marketing—tools optimized for travel marketing and digital demand generation. Its robust platform supports targeted advertising across multiple digital channels, backed by extensive integrations with 33 verified partners like Profitroom, Mirai, and The Hotels Network.
In contrast, One 7 Communications provides no listed features or digital tools, focusing instead on traditional marketing services such as public relations, social media, and events. Given the digital marketing landscape's importance for hotels today, Sojern’s feature set gives it a decisive advantage.
Edge: Sojern.
Sojern consistently receives high praise for responsive, knowledgeable support, with a 4.8/5 support rating based on recent reviews. Customers describe their experience as proactive and personalized, with one reviewer noting, “The team is always quick to assist with any questions,” and “Their support makes managing campaigns straightforward.”
One 7 Communications has no recent reviews or ratings, making it impossible to assess its customer support quality today. Its traditional marketing focus suggests support may rely more on personal account management, but without recent feedback, confidence is limited.
Edge: Sojern.
Sojern integrates with 33 verified partners, including popular PMS and booking systems like Profitroom, Mirai, and HotelTime, providing seamless campaign management and reporting. These integrations enable more accurate targeting and easier campaign execution.
One 7 Communications offers no publicly listed integrations or technical connections, limiting its ability to connect with your existing hotel systems or digital tools. In today’s digital environment, the platform with more integrations provides a clear advantage.
Edge: Sojern.
With over 150 recent reviews, Sojern’s average ratings are extremely high—4.83/5 for ease of use and 4.8/5 for customer support. Hotels, especially those in luxury and branded segments, frequently commend Sojern’s ability to boost direct demand, with comments like, “They’ve become a trusted partner,” and “The results speak for themselves.”
One 7 Communications has no recent reviews, leaving its effectiveness and satisfaction levels unverified. Without recent feedback, hoteliers cannot reliably rate or trust its current performance.
Edge: Sojern.
One 7 Communications does not publicly list pricing, implying custom quotes based on scope. Its broad service scope suggests it may be more expensive, tailored to comprehensive marketing campaigns.
Sojern charges a base price of $1,100 per month, with no implementation fees or trial info. Its pay-for-performance model aligns costs with actual bookings, providing predictable ROI for your hotel.
In summary, Sojern offers transparent, performance-based pricing, making it easier to budget and evaluate ROI. One 7’s pricing remains unclear, which can pose budgeting challenges.
Not ideal if:
Not ideal if:
The core difference is that One 7 Communications offers a traditional, multi-channel marketing approach rooted in public relations and social media. It aims to build brand awareness and community engagement, which can be valuable for long-term positioning.
Sojern, by contrast, is a digital advertising platform specializing in performance-based demand generation. Its focus is on targeting travelers, increasing direct bookings, and providing measurable ROI through multichannel digital campaigns.
When your primary goal is to drive direct demand efficiently, Sojern’s proven track record, extensive integrations, and recent reviews make it the better choice. If your hotel needs a broad, creative marketing agency for branding and media relations, One 7 might suit your needs better, but be cautious given the lack of recent feedback.
In most cases, for hotels aiming to boost direct revenue through targeted digital efforts, Sojern’s offerings and proven results make it the recommended platform.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
One 7 Communications
|
|
|
|---|---|---|
| Starting Price | — | From $1,100/mo |
According to HTR's product database, One 7 Communications and Sojern Traveler Advertising share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
One 7 Communications
|
|
|---|---|---|
| Data Analysis & Reporting | ||
| Marketing dashboard | ||
| Meta search marketing | ||
| Meta search marketing | ||
| Metasearch connectivity | ||
| Social media advertising |
What hoteliers love
Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support sta... Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support staff and appreciate the proactive, personalized assistance offered throughout their campaigns.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Where hoteliers push back
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced... Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced creative control, especially for mobile optimization, could enrich brand messaging and consumer connection.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. One 7 Communications and Sojern Traveler Advertising share many core Digital Marketing Agencies features, but each has unique capabilities. One 7 Communications offers 0 verified integration partners, while Sojern Traveler Advertising offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sojern Traveler Advertising leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
One 7 Communications: No. Sojern Traveler Advertising: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. One 7 Communications has an HT Score of 0 and Sojern has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor