The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 11 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness shines in ease of use and customer support , with exclusive features like Custom Segment Messaging.
Google shines .
Side-by-side ratings based on 11 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 11 | 0 |
How each product ranks among Direct Booking Tools vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #5 5 reviews | — |
| Mid-Size (25-74 rooms) | #10 3 reviews | — |
| Large (75-199 rooms) | #15 0 reviews | — |
By Property Type
| Segment |
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| Boutique | #10 3 reviews | — |
| Luxury | #10 3 reviews | — |
| Branded / Chain | #9 2 reviews | — |
| Extended Stay | #9 1 reviews | — |
By Region
| Segment |
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| North America | #16 0 reviews | — |
| Europe ▾ | #6 11 reviews | — |
| Asia Pacific | #7 0 reviews | — |
Choosing between Blastness CRM and Reserve with Google hinges on your hotel's specific needs and strategic priorities. Blastness CRM aims to optimize direct booking and revenue management through a tailored platform, while Reserve with Google strives to boost visibility and bookings via Google’s ecosystem. Both address online reservation efficiency but diverge significantly in features, support, and market presence. Which aligns better with your hotel’s growth goals?
Blastness CRM, with its dedicated reviews, recent updates, and high ratings, emerges as the stronger choice for hotels focused on direct sales, revenue optimization, and personalized guest engagement. Reserve with Google, despite its broad visibility potential, currently lacks review data, support, and integration depth, making it less dependable for hotel-specific needs. For a hotel seeking reliable, hotel-centric booking technology, Blastness is the clear winner.
Blastness CRM addresses the core challenge of converting inquiries into confirmed bookings through an intelligent quote management system, automation, and guest communication tools. Reserve with Google, by contrast, enhances your hotel’s discoverability and booking capability via Google Search, Maps, and Assistant, making it easier for potential guests to find and book with your property. While both make booking easier, Blastness focuses on direct engagement, whereas Google emphasizes visibility and effortless booking via familiar platforms. Which approach aligns better with your hotel’s current priorities?
If your hotel needs a CRM tailored for maximizing direct reservations, automating guest interactions, and managing revenue through detailed analytics, Blastness CRM is your best fit. Its review count (10 reviews, all recent) and high customer support ratings (5/5) reflect dependable performance and satisfaction among hotels. On the other hand, Reserve with Google appeals if your goal is to increase online visibility and simplify the booking process through Google’s extensive ecosystem, especially for health, wellness, or service-oriented properties. However, with no reviews or support data, it's less proven for hotel-specific needs. When prioritizing direct revenue, Blastness is the better choice; if visibility and ease of use on Google are critical, consider Reserve.
Blastness CRM boasts a perfect 5/5 ease of use rating backed by detailed onboarding experiences, intuitive interfaces, and high staff adoption. The platform’s review highlights its user-friendly, responsive design, making day-to-day operations more straightforward. Reserve with Google, lacking review data and detailed feedback, offers a seamless Google-integrated experience but falls short of specific usability insights for hotel teams. Edge: Blastness.
Blastness provides five unique features tailored for hotel needs: live chat, analytics dashboards, custom segment messaging, booking engine data sync, and A/B split testing—none offered by Reserve with Google. These tools empower your team to personalize guest communication, analyze performance, and optimize booking strategies directly within your system. Reserve with Google primarily offers integration with Google’s ecosystem without hotel-specific functionalities. Edge: Blastness.
Blastness’s support ratings (5/5) stem from highly responsive, knowledgeable assistance, as echoed in reviews praising their quick responses and professionalism. Conversely, Reserve with Google lacks publicly available review data or support ratings, impairing confidence in ongoing assistance. For reliable, hotel-focused support, Blastness clearly outperforms. Edge: Blastness.
Blastness integrates with 15 verified partners, including industry leaders like Oracle Hospitality and MyForecast, along with various booking engines and automation tools. Reserve with Google has no verified integrations, limiting its flexibility for hotel-specific tech stacks. If seamless connectivity with existing systems matters, Blastness offers a significant advantage. Edge: Blastness.
Blastness’s recent reviews reflect a 5/5 ease of use, 5/5 customer support, and a 10-review count—all recent—indicating strong, current satisfaction among hotel clients. Reserve with Google has no reviews or ratings available, making it impossible to gauge hotel sentiment. For hotel-specific feedback, Blastness is the clear favorite. Edge: Blastness.
Blastness charges a straightforward $1,000 monthly fee with no implementation or setup costs, offering a predictable investment. Reserve with Google does not publicly disclose pricing, which suggests it may operate as a free feature within Google’s ecosystem, but lacks transparency on costs for additional services or integrations. For budget clarity and predictable ROI, Blastness’s pricing is advantageous.
Blastness CRM offers a comprehensive, hotel-specific platform designed to boost direct bookings, increase revenue, and improve operational efficiency. It is backed by recent, high ratings and a broad integration network, making it well-suited for hotels that want control and measurable results. Reserve with Google provides a convenient, visibility-focused solution but lacks the support, reviews, and hotel-specific features necessary for sustained growth.
If your hotel prioritizes direct sales, automation, and detailed analytics, Blastness CRM is the clear choice. Its proven track record and recent reviews make it a dependable partner for hotel teams committed to growth.
However, if your goal is to increase online presence and bookings via Google’s ecosystem, and you’re willing to accept the current lack of hotel-specific support and reviews, Reserve with Google could serve as a supplementary tool rather than a primary solution.
In conclusion, for hotels serious about revenue maximization and guest engagement, Blastness CRM stands out as the more robust, reliable, and hotel-centric option.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Conversion Boosters
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| Surge Alerts | ||
| Instant redeemable rewards | ||
| Pop-up & Exit Intent Messages | ||
| Price Comparison | ||
| Review compilation widget | ||
| SMS Reminders | ||
| A/B Split Testing | ||
| Tab Abandonment Alerts | ||
| Form Autofill | ||
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Personalization
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| Custom Segment Messaging | ||
| Booking Engine Data Sync | ||
| A/B Split Testing | ||
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Offers & Promotions
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| Pop-up & Exit Intent Messages | ||
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Rate Monitoring & Parity
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| Metasearch Survelliance | ||
| Parity Reports | ||
| OTA Parity Live Feed | ||
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Messaging & Communication
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| Facebook Messenger Integration | ||
| Live Chat | ||
| SMS Reminders | ||
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Rewards & Loyalty
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| Instant redeemable rewards | ||
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Analytics & Performance
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| Analytics dashboard | ||
| Messaging Analytics | ||
| A/B Split Testing |
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Blastness CRM and Reserve with Google share many core Direct Booking Tools features, but each has unique capabilities. Blastness CRM offers 15 verified integration partners, while Reserve with Google offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Blastness CRM leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blastness CRM: No. Reserve with Google: No. Neither product currently offers a free tier. Most Direct Booking Tools vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 0 and Google has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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