RezTrip vs. SHR Central Reservation System (CRS):
Which Is Right for You?

The Decision

Choosing between RezTrip by Travel Tripper and SHR Central Reservation System (CRS) hinges on your hotel’s specific needs. RezTrip is a booking engine designed to boost direct bookings through personalization and dynamic pricing. Meanwhile, SHR CRS offers a comprehensive distribution management platform, integrating multiple channels and automating inventory updates across platforms. Both aim to improve revenue, but they approach the challenge differently. So, which solution aligns best with your hotel’s operational goals?

Is RezTrip or SHR CRS Better for Hotels?

RezTrip’s primary focus is on enhancing your hotel’s direct booking capabilities by offering a user-friendly booking engine that integrates with your existing systems. SHR CRS, on the other hand, manages your entire distribution ecosystem, coordinating OTA channels, GDS, and direct bookings through a centralized platform. Since RezTrip is tailored toward increasing direct reservations, it’s ideal for properties prioritizing direct sales. SHR CRS excels at streamlining multi-channel distribution and revenue management, making it suitable for hotels with complex distribution needs. Are you mainly looking to boost direct bookings or optimize channel management?

RezTrip vs SHR CRS: Which Should Your Hotel Choose?

If your hotel needs to focus on increasing direct reservations and personalized online experiences, RezTrip is the better pick. It offers a straightforward interface, easy integrations, and tools to set up promotions and analyze customer data—all within a dedicated booking engine. Conversely, if your hotel requires centralized control over distribution channels, real-time rate updates, and revenue management features, SHR CRS is the clear choice. It supports multi-property management and boasts a broader feature set designed for complex operations. Your decision should reflect whether your focus is on direct booking growth or distribution control.

Is RezTrip or SHR CRS Easier to Use?

RezTrip’s interface is designed for simplicity, allowing your team to quickly set up and manage bookings without extensive training. However, SHR CRS’s platform, supported by a 4.61/5 ease of use rating from users, is more feature-rich and may require a steeper learning curve but offers more comprehensive control. SHR’s onboarding process is rated highly, making adoption smoother for larger or multi-property hotels. Edge: SHR CRS.

Which Has Better Features: RezTrip or SHR CRS?

RezTrip offers core booking engine functionalities like personalized experiences, dynamic pricing, and inventory management. SHR CRS, however, provides 20 unique features, including channel management, metasearch connectivity, PMS and RMS integrations, and content management—capabilities RezTrip lacks. SHR’s extensive feature set allows for deeper distribution control and operational automation. The clear edge goes to SHR CRS for its broader range of hotel management features.

Which Has Better Customer Support: RezTrip or SHR CRS?

RezTrip’s support details are sparse, but SHR CRS’s support ratings are outstanding at 4.76/5, with reviews praising their prompt, dedicated service. Hoteliers describe SHR’s support as “top notch,” often noting their proactive assistance during onboarding and operations. Review recency indicates ongoing high support levels. Edge: SHR CRS.

Which Has More Integrations: RezTrip or SHR CRS?

RezTrip does not list verified integrations, implying limited connectivity options. SHR CRS boasts 81 verified partners, including PMS, CRMs, RMS, and third-party systems like Criton and Profitroom. This extensive integration network allows you to connect your existing hotel tech stack efficiently. For a hotel seeking seamless, broad connectivity, SHR CRS is the superior choice.

Which Do Hoteliers Rate Higher: RezTrip or SHR CRS?

RezTrip has no recent reviews, making it impossible to gauge current user sentiment. SHR CRS, however, has 49 reviews in the last six months and an overall rating of 4.77/5, with a 93% likelihood to recommend. Hoteliers of all property types—particularly boutique hotels, resorts, and casinos—rate SHR highly for their support and feature depth. Clearly, SHR CRS’s recent and extensive reviews give it the edge in reputation.

How Much Do RezTrip and SHR CRS Cost?

Pricing details are unavailable for RezTrip, suggesting potential custom quotes or a less transparent model. SHR CRS does not list specific fees but emphasizes there’s no freemium or per-room charges, indicating a likely subscription model. Consider your budget and the value of the features you need when evaluating cost.

What Type of Hotel Should Use RezTrip?

• Hotels that want to increase direct bookings and personalize the guest experience.
• Properties seeking an easy-to-implement booking engine integrated with their existing site.
• Hotel teams that prioritize user-friendly tools and quick setup.
• Independent hotels or resorts aiming for a straightforward online booking system.
• Not ideal if your hotel requires advanced distribution management or multi-channel control.
• Not ideal if your team needs extensive automation across multiple platforms.

What Type of Hotel Should Use SHR CRS?

• Hotels with complex distribution needs across multiple channels, including OTAs, GDS, and direct channels.
• Properties looking for centralized control over inventory, rates, and revenue management.
• Hotel groups managing multiple properties with shared distribution and reporting needs.
• Hotels prioritizing integration with PMS, RMS, CRM, and content systems.
• Not ideal if your hotel is single-property with minimal distribution complexity.
• Not ideal if you require a lightweight, stand-alone booking engine without broader distribution features.

SHR CRS vs RezTrip: The Bottom Line for Hotels

The core difference lies in scope: RezTrip is a booking engine that targets direct online reservations, while SHR CRS provides a full-scale distribution and revenue management platform. If your hotel’s main goal is to drive direct bookings with a simple interface, RezTrip is suitable. But if you need to manage multiple channels, automate inventory, and leverage detailed data, SHR CRS is the more comprehensive choice.

Choosing RezTrip makes sense if your team prioritizes a straightforward, easy-to-use booking engine focused on conversions. Its limited feature set and lack of recent reviews suggest it’s better suited for small, independent hotels with minimal distribution complexity. SHR CRS, by contrast, is ideal for larger or multi-property hotels that need robust, integrated systems and support.

In summary, for hotels seeking a highly-rated, well-supported, and feature-rich distribution system, SHR CRS is the clear winner. If your focus is on increasing direct bookings with a simple platform, RezTrip might suffice, but its limited recent data makes it less compelling.

This comprehensive comparison should guide your decision based on your hotel’s size, distribution complexity, and strategic priorities. Both products have their strengths, but SHR CRS’s recent reviews, extensive features, and high hotel ratings position it as the stronger option for most hotels today.