The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Guest profiles and Integrated Payment Terminal & Card Reader.
GP Dati Hotel Service shines , with exclusive features like On premise.
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its ease of use and intuitive design, reservation and room management, integration and automation, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.
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Ease of Use and Intuitive Design
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Reservation and Room Management
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Integration and Automation
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Training and Onboarding
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Feature Updates and Usability
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Reports and Analytics
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Connectivity and Synchronization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
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| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and profitability. Clock PMS by Clock stands out with a high review count and recent feedback, whereas GP Dati Scrigno by Zucchetti has no recent reviews or user data available. Both solutions aim to streamline hotel management, but their features, support, and market presence diverge sharply. Your decision should be based on your hotel’s size, needs, and growth plans.
Clock PMS and GP Dati Scrigno both serve the core purpose of managing reservations, invoicing, and front desk activities. However, Clock PMS offers a comprehensive, all-in-one cloud platform with a broad feature set, while GP Dati Scrigno emphasizes centralized data sharing across departments. The difference lies in their approach: Clock delivers a more hands-on, feature-rich experience with a strong focus on automation and guest engagement, whereas GP Dati leans toward data centralization and strategic management.
Clock’s recent reviews, high ratings, and active user base suggest it’s more aligned with hotels seeking a modern, integrated management tool. GP Dati’s absence of recent reviews indicates limited current market engagement, making it less reliable for hoteliers evaluating software today.
If your hotel needs an all-in-one, cloud-based PMS that covers reservations, guest communication, online check-in, POS, and automation, Clock PMS is the clear choice. Its extensive feature set (over 37 features exclusive to Clock), 251 reviews, and 4.8/5 overall rating reflect strong user satisfaction and ongoing development.
On the other hand, if your hotel’s focus is on centralized data sharing and strategic department management without immediate need for modern automation or guest-facing features, GP Dati Scrigno might seem appealing. Yet, with zero recent reviews and limited feature differentiation, it’s unlikely to meet the needs of hotels seeking innovation and quick operational enhancements.
In summary, for most hotels actively looking to improve operations with modern tech and proven support, Clock PMS is the safer, more forward-looking choice.
Clock PMS boasts a high ease-of-use rating (4.78/5) based on reviews emphasizing its intuitive interface, straightforward onboarding, and quick staff adoption. Users frequently mention that new employees can be trained rapidly, and the system enhances operational efficiency with minimal friction.
GP Dati Scrigno, with no recent reviews or detailed user feedback, provides no data on usability. Its older, centralized database approach suggests a potentially steeper learning curve and less emphasis on user-friendly design.
Edge: Clock PMS.
Clock PMS offers 37 features exclusive to its platform, including guest profiles, multi-currency support, gift vouchers, online support, integrated payment terminals, messaging, kiosk check-in, automated reminders, and real-time reporting. Its feature set is designed to cover everything from reservations to guest engagement and operational automation.
GP Dati Scrigno provides core management functions and a centralized data system but only offers 2 features unique to its platform—mainly focused on strategic management and CRM through its unified database. It lacks many operational features that hotels need for day-to-day management.
Edge: Clock PMS.
Clock PMS is rated 4.75/5 for customer support, with recent reviews praising its responsiveness, helpfulness, and ongoing system updates. Users highlight that support staff are proactive and capable of resolving issues quickly, contributing to smooth daily operations.
GP Dati Scrigno has no recent reviews or detailed support ratings available. The lack of recent feedback makes it impossible to gauge their current support quality, which is critical when selecting a PMS.
Edge: Clock PMS.
Clock PMS boasts integrations with over 111 verified partners, including hotel investor apps, channel managers, revenue management, and keyless entry solutions. This extensive network ensures your hotel can connect with most third-party tools and expand functionality as needed.
GP Dati Scrigno has only one verified partner—Duetto—limiting its integration capabilities significantly. This narrow scope restricts flexibility and future scalability.
Edge: Clock PMS.
Clock PMS’s reviews, totaling 251 in the last six months, have an overall rating of 4.8/5 and a likelihood to recommend of 95%. Independent and boutique hotels particularly praise its ease of use and supportive team, with recent comments emphasizing operational improvements and automation.
GP Dati Scrigno has no recent reviews or ratings available, making it impossible to assess user satisfaction. Without current feedback, the confidence level in its performance and support remains low.
Edge: Clock PMS.
Clock PMS’s base price is $600, with no hidden fees, implementation costs, or tiered pricing. This transparent, flat rate provides clarity and predictability for your hotel’s budget.
GP Dati Scrigno’s pricing is not publicly available, which complicates budgeting decisions. The lack of transparent pricing suggests it may not be as accessible or scalable for hotels seeking straightforward costs.
Not ideal if your hotel is very small with minimal operational needs or primarily manual processes.
Not ideal if your hotel requires automation, guest engagement features, or modern interface design.
Clock PMS offers a comprehensive, modern management platform favored by hundreds of hoteliers worldwide. Its extensive features, ease of use, and robust support make it suitable for properties that want to streamline operations and enhance guest experiences.
GP Dati Scrigno, while a solid strategic management tool centered on data sharing, currently lacks recent user feedback and broad feature offerings. It’s better suited for hotels that mainly need centralized data handling and CRM, particularly if they already have established operational systems.
If your hotel values proven user satisfaction, extensive integrations, and a feature-rich environment, Clock PMS is the clear choice. For strategic data management without immediate operational automation needs, GP Dati Scrigno may be adequate—but without recent reviews or support ratings, it’s a less certain option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| Tax Configuration | ||
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Support & Training
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees... Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees and enhances operational efficiency. The software's straightforward navigation and learnability make it ideal for fast-paced environments.
Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational... Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational aspects such as reservations, room management, and guest communication in a single platform saves time and reduces errors.
Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving... Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving time on repetitive tasks and enhancing daily operations.
Where hoteliers push back
Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the... Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the user experience. There is a call for smoother transition processes to accommodate these updates.
Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presen... Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presented, which could enhance revenue management and strategy planning.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 88 and GP Dati Hotel Service has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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