Smart CMS by Bookassist vs. TAG Web Design: Which Is Right for You?

Updated May 16, 2026  ·  219 verified reviews analyzed

TLDR

We analyzed 219 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Bookassist shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like Mobile optimized/responsive and Automated reporting.

The Anything Group shines , with exclusive features like Booking Engine and Popups & Alerts.

See the full breakdown below ↓

How Does Smart CMS by Bookassist Compare to TAG Web Design?

Side-by-side ratings based on 219 verified hotelier reviews on HTR.

HTScore
79
0
Likelihood to Recommend
96%
0%
Ease of Use
4.7/5
0.0/5
Customer Support
4.9/5
0.0/5
Value for Money
4.7/5
0.0/5
Starting Price Contact sales From $2,000/mo
Verified Reviews 219 0

What Are the Pros and Cons of Smart CMS by Bookassist vs TAG Web Design?

After analyzing 219 verified reviews, Bookassist users most value its professional and responsive support, user-friendly cms and booking engine, direct bookings and revenue increase, while The Anything Group users highlight . Click any theme to see what reviewers say.

Bookassist Bookassist The Anything Group The Anything Group
Pros
+ Professional and Responsive Support
+ User-Friendly CMS and Booking Engine
+ Direct Bookings and Revenue Increase
+ Technical Innovation and Updates
Cons
Customization and Flexibility
Technical and Administrative Issues
Data Analysis and Reporting

Bookassist vs The Anything Group: Rankings by Hotel Segment

How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Bookassist Bookassist The Anything Group The Anything Group
Small (10-24 rooms) #6 65 reviews
Mid-Size (25-74 rooms) #6 109 reviews #32 0 reviews
Large (75-199 rooms) #4 29 reviews
X-Large (200+ rooms) #9 2 reviews

By Property Type

Segment Bookassist Bookassist The Anything Group The Anything Group
Boutique #6 86 reviews #33 0 reviews
Luxury #7 79 reviews #34 0 reviews
Branded / Chain #7 55 reviews
Extended Stay #3 30 reviews

By Region

Segment Bookassist Bookassist The Anything Group The Anything Group
North America #12 7 reviews #25 0 reviews
Europe #3 195 reviews
Asia Pacific #9 3 reviews
Middle East #7 2 reviews

The Decision

Choosing between Smart CMS by Bookassist and TAG Web Design by The Anything Group hinges on your hotel’s specific needs and priorities. Both aim to elevate your website, yet they approach this goal differently: Bookassist's Smart CMS offers a comprehensive, integrated platform with direct booking tools, while The Anything Group provides custom web redesign services focused on aesthetic appeal and user experience. Your decision should depend on whether you value an all-in-one booking solution or a tailored website overhaul.

Both products address website design, but Bookassist’s platform emphasizes direct booking optimization and operational integration, whereas The Anything Group specializes in visual and functional website transformations. With no reviews for The Anything Group, the clearer choice is the product with the most recent, positive feedback—Bookassist. Are you ready to prioritize an established, review-backed solution or explore a bespoke design service?

Is Bookassist or The Anything Group Better for Hotels?

Bookassist's Smart CMS is built specifically for hotels seeking to boost online direct bookings, with features like multi-lingual support, mobile responsiveness, and integrated booking engines. In contrast, The Anything Group focuses on comprehensive website redesigns, improving aesthetics and user navigation, without offering direct booking tools or integrated hotel management features.

If your hotel needs a website that actively drives reservations, Bookassist’s platform is the better fit, especially given its 155 reviews and a high 4.92/5 overall rating. Conversely, if your priority is a modern, visually appealing website with tailored design, The Anything Group could be appealing—though it currently lacks customer reviews to validate this approach. Which approach aligns more with your hotel’s growth strategy—integrated booking or visual transformation?

Bookassist vs The Anything Group: Which Should Your Hotel Choose?

If your hotel needs a platform that combines website management with a robust booking engine, go with Bookassist. Its extensive features—over 25 exclusive functionalities, including multi-currency, gift vouchers, and dynamic rate management—support direct sales and operational efficiency. If your hotel prioritizes a custom, visually stunning website with flexible design options, The Anything Group’s web development services are more suitable.

For hotels focused on increasing direct bookings, reducing OTA dependency, and leveraging detailed analytics, Bookassist’s integrated system offers a clear advantage. On the other hand, if your hotel aims to refresh its online presence with a bespoke, eye-catching website that improves user experience without necessarily focusing on booking automation, The Anything Group’s approach might be more appropriate. Which end goal is more critical for your property’s success?

Is Bookassist or The Anything Group Easier to Use?

Bookassist’s platform receives a 4.72/5 ease-of-use rating, with many reviewers praising its intuitive, user-friendly interface and quick onboarding process. Support from their team is highly rated at 4.91/5, with hoteliers noting the responsiveness and helpfulness of account managers. Users consistently highlight how easy it is to manage offers, prices, and content without technical knowledge.

In contrast, The Anything Group offers a bespoke service rather than a software platform, so ease of use depends on the final website design and how well your team adapts to it. Since no reviews are available, no direct comparison can be made. Based on existing data, Edge: Bookassist.

Which Has Better Features: Bookassist or The Anything Group?

Bookassist boasts 25 features exclusive to its platform, such as multi-lingual support, gift vouchers, pooled inventory, and A/B testing, alongside common features like multi-currency and social media integration. These are designed to enhance booking conversions and customer engagement directly from your website.

The Anything Group provides 10 features focused on website customization, including drag-and-drop editing, fully customizable themes, SEO plugins, and a blog composer. While these improve site aesthetics and content management, they lack the integrated booking functionalities that Bookassist offers.

Given the extensive feature set tailored to hotel needs, edge: Bookassist.

Which Has Better Customer Support: Bookassist or The Anything Group?

Bookassist’s customer support scores a 4.91/5, with reviewers emphasizing the responsiveness, proactive advice, and personalized assistance from their account managers. Clients frequently mention the support team’s quick resolution of issues and ongoing training.

Since The Anything Group has no published reviews, it’s impossible to compare support directly. However, support is typically a critical factor in software deployment and ongoing success. On current evidence, edge: Bookassist.

Which Has More Integrations: Bookassist or The Anything Group?

Bookassist integrates with 74 verified partners, including popular solutions like AdsHotel, LiveRate, and Customer Alliance, covering advertising, revenue management, and review platforms. This extensive integration ecosystem simplifies hotel operations and marketing efforts.

The Anything Group offers no listed integrations, focusing solely on web design. This limits its ability to connect your website with booking engines, PMS, or other hotel management systems.

Edge: Bookassist.

Which Do Hoteliers Rate Higher: Bookassist or The Anything Group?

Bookassist’s reviews consistently praise its ease of use, support, and ability to increase direct bookings, reflected in a 4.92/5 rating from 155 reviews. Hotels of various sizes, especially city center and boutique properties, highly value its integrated tools and mobile optimization.

With no reviews available for The Anything Group, it’s challenging to assess customer satisfaction. Given the strong, recent reviews for Bookassist, it remains the clear leader. Edge: Bookassist.

How Much Do Bookassist and The Anything Group Cost?

Bookassist does not publish specific pricing details; it offers a customized quote based on your hotel’s needs. The Anything Group charges a flat fee of $2,000 for its website redesign services, with no mention of ongoing costs or packages.

If your hotel requires an integrated platform with ongoing support, budget considerations may favor The Anything Group’s fixed fee. However, for a comprehensive, scalable solution, the value of Bookassist’s features and support often justifies its cost.

What Type of Hotel Should Use Bookassist?

  • Hotels that want to increase direct bookings and reduce reliance on OTAs.
  • Properties seeking a mobile-first website with multi-language and multi-currency support.
  • Hotels that value detailed analytics, automated reporting, and dynamic rate management.
  • Teams aiming for a platform that integrates booking, marketing, and content management.
  • Hotels open to ongoing support and feature updates from a dedicated provider.

Not ideal if:

  • Your hotel primarily needs a simple, static website without booking functions.
  • You prefer a one-off design service without ongoing platform support.
  • Your hotel operates in regions not supported by Bookassist’s regional coverage.

Edge: Bookassist.

What Type of Hotel Should Use The Anything Group?

  • Hotels looking for a fully custom website design that emphasizes branding and aesthetics.
  • Properties that want to control every aspect of website layout with drag-and-drop tools.
  • Hotels aiming for a modern, SEO-optimized website with blog and content features.
  • Teams that prefer a design partner to handle development, content, and visual style.

Not ideal if:

  • Your hotel needs integrated booking or operational tools.
  • You want a ready-to-go platform with built-in reservation management.
  • Your focus is on quick deployment rather than bespoke design.

Edge: The Anything Group.

The Bottom Line for Hotels

Bookassist provides a full-featured, integrated solution focused on boosting direct bookings, supported by extensive reviews and recent high ratings. Its core strength lies in combining website management with a powerful booking engine, analytics, and support, making it ideal for hotels that aim to optimize their online revenue.

The Anything Group excels at creating visually stunning, custom websites that enhance your hotel’s branding and user experience. It’s better suited for properties prioritizing aesthetics and content management, especially if they already have a booking engine or plan to integrate one separately.

If your hotel wants a proven, all-in-one platform with ongoing support and a track record of delivering results, Bookassist is the better choice. Conversely, if your focus is on a bespoke design tailored to your brand’s identity with no need for integrated booking from the start, The Anything Group offers a compelling option.

In sum, for hotels looking for a trustworthy, review-backed platform that actively drives bookings, Bookassist is the clear winner. If visual branding and a custom website are your primary goals, consider engaging The Anything Group for a tailored web redesign.

How Much Do Smart CMS by Bookassist and TAG Web Design Cost?

Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Bookassist Bookassist The Anything Group The Anything Group
Starting Price From $2,000/mo

Which Features Does Smart CMS by Bookassist Have That TAG Web Design Doesn't (and Vice Versa)?

According to HTR's product database, Smart CMS by Bookassist and TAG Web Design share 8 features. Here are the key differences — features one has that the other lacks.

Feature Bookassist Bookassist The Anything Group The Anything Group
Booking Engine
Customizable Attractions Maps
Drag and Drop Page Builder
Gift Vouchers
Gift Vouchers & Prepaid Experiences
Mobile optimized/responsive
Multi-currency
Multi-lingual
Popups & Alerts
Storefront/Voucher Functionality
Tariffs
Website Personalization

Showing top differences. 23 more features differ between these products.

Bookassist vs The Anything Group: The Bottom Line

Bookassist
Bookassist
4.8/5 from 219 reviews

What hoteliers love

Professional and Responsive Support 96% positive

Support from the Bookassist team, including account managers and customer service, is highly regarded across multiple reviews. Clients value the team'... Support from the Bookassist team, including account managers and customer service, is highly regarded across multiple reviews. Clients value the team's immediate response to issues, proactive advice, and effective problem-solving skills.

User-Friendly CMS and Booking Engine 90% positive

Reviewers consistently praised the ease of use and intuitive design of both the CMS and the booking engine. Many find the interface straightforward an... Reviewers consistently praised the ease of use and intuitive design of both the CMS and the booking engine. Many find the interface straightforward and appreciate features like customization options, visual clarity, and mobile responsiveness.

Direct Bookings and Revenue Increase 100% positive

Many reviewers highlight how Bookassist has substantially increased their direct bookings and overall revenue. The tool's integration with various ele... Many reviewers highlight how Bookassist has substantially increased their direct bookings and overall revenue. The tool's integration with various elements such as booking mechanisms, meta and ad management, and user-friendly mobile compatibility are noted to be significant contributors to this success.

Where hoteliers push back

Customization and Flexibility 41% negative

Reviewers value the ability to customize various aspects of the booking engine and CMS to suit their unique business needs. However, some mentioned th... Reviewers value the ability to customize various aspects of the booking engine and CMS to suit their unique business needs. However, some mentioned that specific features like package management and dynamic discounts could be improved for better efficiency.

Technical and Administrative Issues 80% negative

A few critical reviews highlight the need for improvements in the booking engine's backend administration, speed of updates, and some technical aspect... A few critical reviews highlight the need for improvements in the booking engine's backend administration, speed of updates, and some technical aspects like dynamic discount settings. These users feel that enhancing these areas would significantly improve their overall experience.

Ranks higher for

Mid-Size (25-74 rooms) #6 vs #32
Boutique #6 vs #33
City Center Hotels #3 vs #32
Luxury #7 vs #34

Unique capabilities

Mobile optimized/responsive Gift Vouchers & Prepaid Experiences Gift Vouchers Multi-lingual Multi-currency
4.7/5 ease of use 4.9/5 support 74 integrations
Visit Website
The Anything Group
The Anything Group
0.0/5 from 0 reviews

Unique capabilities

Booking Engine Popups & Alerts Customizable Attractions Maps Website Personalization Storefront/Voucher Functionality
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Bookassist 4.9 vs 0.0 (+4.9)
Ease of Use Bookassist 4.7 vs 0.0 (+4.7)
Customer Support Bookassist 4.9 vs 0.0 (+4.9)
Value for Money Bookassist 4.8 vs 0.0 (+4.8)
Onboarding Bookassist 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Smart CMS by Bookassist vs TAG Web Design

Can Smart CMS by Bookassist replace TAG Web Design?

It depends on your requirements. Smart CMS by Bookassist and TAG Web Design share many core Website Design features, but each has unique capabilities. Smart CMS by Bookassist offers 74 verified integration partners, while TAG Web Design offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Smart CMS by Bookassist leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Smart CMS by Bookassist or TAG Web Design offer a free plan?

Smart CMS by Bookassist: No. TAG Web Design: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Smart CMS by Bookassist and TAG Web Design?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookassist has an HT Score of 79 and The Anything Group has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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