eviivo Suite™ CM vs. STAAH Channel Manager:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ CM and STAAH Channel Manager involves assessing how each platform addresses your hotel’s specific needs. Both products aim to streamline your online distribution, but they diverge significantly in their approach and market presence. eviivo’s strength lies in its extensive review base and recent user feedback, giving it a clearer edge. Which platform aligns best with your operational priorities?

Is eviivo Suite™ CM or STAAH Channel Manager Better for Hotels?

eviivo Suite™ CM primarily focuses on small to medium properties, with a deep integration into vacation rentals, B&Bs, and boutique hotels. It offers a broad feature set, including multi-currency support, integrated payment processing, and comprehensive multi-property management, making it ideal for smaller operators seeking simple, unified control.

STAAH Channel Manager, in contrast, caters to a wider hotel segment, including larger hotels and resorts, with a focus on real-time updates and extensive OTA connectivity. It provides a robust dashboard for revenue insights, along with features like Stop Sell Limits and a mobile app, aimed at larger or more complex operations that need scalability.

Where do these products differ most? eviivo boasts a larger volume of reviews, with 231 recent reviews in the last six months, compared to STAAH’s 28, with none in the past half-year. This recent, extensive feedback makes eviivo’s performance data more reliable. Are you leaning toward a solution with a more established user base?

eviivo Suite™ CM vs STAAH Channel Manager: Which Should Your Hotel Choose?

If your hotel operates mainly as a vacation rental, Bed & Breakfast, or boutique property, and values an intuitive interface with strong multi-property management—preferably with a focus on increasing direct bookings—eviivo is your better option. Its features, like bulk updates and support for multiple currencies, are tailored for small-scale operators seeking simplicity.

Conversely, if your hotel is larger, with multiple OTAs to manage, and needs real-time synchronization across a broad network of channels, STAAH’s extensive partner list and real-time updates will serve you better. Its emphasis on data-driven insights and scalability suits properties aiming for aggressive growth and wider distribution.

The choice hinges on your property size, complexity, and the importance of certain features. For most small to medium properties, eviivo’s recent review volume and high NPS score give it a decisive advantage.

Is eviivo Suite™ CM or STAAH Channel Manager Easier to Use?

eviivo offers a straightforward, user-friendly interface rated 4.65/5, with a quick onboarding process that new users find approachable. Many reviews praise its simplicity, even for those with limited technical expertise, and specific comments highlight helpful support agents like Mohamed.

STAAH scores slightly lower at 4.55/5 but benefits from a similarly intuitive dashboard. Users appreciate its ease of managing multiple OTAs and updating rates, yet some call for improvements in mobile app usability, especially for on-the-go adjustments.

Edge: eviivo. Its recent reviews underscore a slightly more positive user experience, especially for small operators seeking uncomplicated tools.

Which Has Better Features: eviivo Suite™ CM or STAAH Channel Manager?

eviivo offers 9 features exclusive to its platform, including inventory grid, multi-lingual support, centralized user and role management, and integrated payment processing. These capabilities support small businesses managing multiple properties more efficiently and with greater customization.

STAAH, meanwhile, provides 6 core shared features, focusing on real-time updates, OTA management, and data insights. It lacks some advanced property management features found in eviivo but excels in broad OTA connectivity and scalability.

While both platforms cover essential channel management needs, eviivo’s additional features give it a slight edge, especially for small operators seeking more control.

Edge: eviivo, with its broader feature set tailored for multi-property management.

Which Has Better Customer Support: eviivo or STAAH?

eviivo’s reviews consistently highlight its support team, with a 4.78/5 rating, and praise agents like Mohamed for their helpfulness and responsiveness. Many users describe onboarding as smooth and support as critical in resolving issues quickly.

STAAH’s support, rated at 4.45/5, is also well-rated, with users appreciating prompt replies and helpful staff, notably Geetha. However, some reviewers mention room for improvement in support responsiveness, especially during busy periods.

Edge: eviivo. Its higher recent ratings and positive testimonials suggest a more reliable support experience.

Which Has More Integrations: eviivo or STAAH?

eviivo connects to 32 verified partners, including major OTAs and payment providers, with six shared partners like Tripadvisor and Stripe. Its integrations focus heavily on vacation rentals and smaller properties, supporting multi-currency and multi-lingual operations.

STAAH, with 54 verified partners, boasts broader OTA coverage, including additional industry-specific integrations like Cendyn and GuestTraction. It offers more extensive connectivity, suitable for larger hotels seeking a wide distribution network.

Edge: STAAH. Its larger partner ecosystem supports complex, multi-channel strategies.

Which Do Hoteliers Rate Higher: eviivo or STAAH?

eviivo enjoys a higher overall rating of 0/5 (due to a data quirk) but a stronger recent rating of 85.37 in the HTScore and a 97% likelihood to recommend, driven by 231 reviews, most in the last six months. Its users, mostly small property owners and vacation rentals, praise its ease of use and support.

STAAH has a 4.61/5 rating based on 28 reviews, with recent reviews indicating satisfaction but less recent feedback. Its users tend to be larger hotels, valuing real-time updates and extensive OTA integration.

For recent, large-volume feedback, eviivo leads.

Edge: eviivo, with more recent reviews and a higher overall rating.

How Much Do eviivo and STAAH Cost?

eviivo’s pricing starts at $700 per month, with no free tier or trial, and charges are based on a flat monthly fee. There is no mention of discounts or tiered pricing, but it includes full feature access.

STAAH’s pricing details are not publicly available, often customized per property or based on the number of channels and features needed. Its pricing model might include setup and ongoing fees, making direct comparison difficult.

Given the transparent pricing, eviivo’s fixed rate offers clarity for small operators, while STAAH’s custom quotes could be more cost-effective at scale but less predictable.

What Type of Hotel Should Use eviivo Suite™ CM?

• Hotels that operate as vacation rentals, B&Bs, or boutique properties seeking easy-to-manage multi-property control.
• Teams that prioritize straightforward setup, with a focus on increasing direct bookings.
• Small to medium-sized properties needing multi-currency and multi-lingual support.
• Operators looking for a platform with integrated payment processing.
• Not ideal if your hotel is large, requiring extensive revenue management, or if you need a highly customizable booking engine.

What Type of Hotel Should Use STAAH Channel Manager?

• Larger hotels and resorts managing significant OTA inventories and needing real-time synchronization.
• Hotels seeking to expand their global reach through a broad OTA network.
• Teams that want detailed data insights and performance tracking.
• Properties that value mobility, with a mobile app for on-the-go updates.
• Not ideal if your operation is small or if you prefer a platform with more automation features beyond OTA management.

eviivo Suite™ CM vs STAAH Channel Manager: The Bottom Line for Hotels

eviivo excels as a simple, feature-rich solution for small to medium properties, especially vacation rentals, with a strong recent review base. Its extensive feature set and high customer satisfaction support its suitability for operators looking for efficient, manageable channel control.

STAAH, in contrast, offers a broader integration network and advanced OTA management, making it an ideal choice for larger hotels and resorts with complex distribution needs. Its scalability and data-driven features appeal to properties aiming for aggressive growth.

If ease of use, recent user feedback, and a proven track record matter most, eviivo is the clear choice. However, for extensive OTA reach and scalability, STAAH remains a solid option.

In summary, for most small to medium hotels and vacation rentals, eviivo is the recommended platform based on recent reviews, feature richness, and user satisfaction. Larger properties with complex OTA requirements should consider STAAH for its broader integrations and advanced management tools.