The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cendyn shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Strausberg Group shines .
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | From $1,800/mo | Contact sales |
| Verified Reviews | 57 | 0 |
After analyzing 57 verified reviews, Cendyn users most value its customer support experience, digital marketing services, booking engine usability, while Strausberg Group users highlight . Click any theme to see what reviewers say.
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Customer Support Experience
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Digital Marketing Services
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Booking Engine Usability
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Dynamic Pricing Rules (DPR)
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Reporting and Analytics
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CRS Functionality
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User Interface and Aesthetic Updates
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #8 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 18 reviews | — |
| Large (75-199 rooms) ▾ | #3 15 reviews | — |
| X-Large (200+ rooms) ▾ | #1 8 reviews | — |
By Property Type
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| Boutique ▾ | #5 31 reviews | — |
| Luxury ▾ | #6 25 reviews | — |
| Branded / Chain ▾ | #5 20 reviews | — |
| Extended Stay ▾ | #8 6 reviews | — |
By Region
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| North America ▾ | #2 39 reviews | — |
| Europe ▾ | #9 7 reviews | — |
| Asia Pacific | #8 2 reviews | — |
| Middle East | #4 1 reviews | — |
You’re evaluating two distinct digital marketing service providers for your hotel’s growth: Cendyn Full-Service Digital Marketing and Strausberg Group. Both aim to enhance your online presence, drive direct bookings, and improve revenue, but they approach these goals differently. Cendyn offers a data-driven, tech-heavy platform with extensive features and integrations, while Strausberg presents a boutique, creatively focused agency experience. Which aligns better with your hotel’s strategic needs?
In weighing these options, consider that Cendyn’s vast review base and recent positive feedback make it a more proven choice. Strausberg’s approach is more personalized but lacks recent data and reviews. Are you ready to prioritize proven performance or a tailored, creative partnership?
Both Cendyn and Strausberg aim to boost your hotel’s visibility and revenue, but they do so through different lenses. Cendyn provides a comprehensive platform with over 52 reviews and a 4.56/5 overall rating, emphasizing data analytics, automation, and extensive digital marketing capabilities. Strausberg, by contrast, has zero reviews in the marketplace, offering a more bespoke, creative marketing approach rooted in strategy and design.
Cendyn’s strengths lie in its tech integration, robust feature set, and regional coverage across multiple continents, making it ideal for hotels looking for an all-in-one, scalable solution. Strausberg’s appeal is more towards boutique hotels or properties wanting a highly personalized, creatively driven strategy without the extensive platform features Cendyn offers. Do you need a proven, tech-enabled system or a creative partner capable of custom campaigns?
If your hotel requires a scalable, feature-rich digital marketing platform with proven results, go with Cendyn. It’s suited for hotels that prioritize data analysis, automation, and broad integrations—especially those in regions like North America, Europe, and Asia Pacific. Its extensive features (25 exclusive to Cendyn) like SEO, PPC, web design, and content strategy make it a versatile choice for hotels of all segments, from independents to luxury brands.
Conversely, if your hotel values a personalized, creatively led marketing approach with a passionate, flexible team, Strausberg may be a better fit. Its focus on strategy, design, and client relationships appeals to boutique or smaller properties that want a tailored brand experience. However, note that Strausberg currently lacks verified reviews and measurable features, making it harder to assess its proven effectiveness.
In summary, choose Cendyn if you want a data-driven, feature-packed platform with a proven track record. Opt for Strausberg if you seek a collaborative, creative marketing agency with a passion for branding.
Cendyn’s platform boasts an overall ease of use rating of 4.58/5, with positive reviews highlighting its intuitive dashboard, simple reporting, and straightforward integration with third-party platforms. Users report a smooth onboarding process, supported by detailed analytics tools and automation features that reduce manual workload. The support team receives consistent praise for prompt, knowledgeable assistance.
Strausberg, on the other hand, lacks explicit ratings or recent reviews, making it difficult to evaluate its user experience or onboarding process. As a boutique agency, its service style is likely more personalized but less standardized, possibly requiring more engagement for setup and ongoing management. Given the clear, recent positive feedback and high usability score, edge: Cendyn.
Cendyn offers an extensive suite of 25 features exclusive to its platform. These include SEO, PPC, web design, content marketing, email marketing, social media management, data analysis, marketing automation, and yield management—tools that empower your team to run integrated campaigns and optimize revenue effectively.
Strausberg, with no verified features listed, emphasizes strategic planning, creative design, and personalized marketing solutions. While this approach can be highly effective for branding and engagement, it lacks the technological depth and automation capabilities Cendyn provides.
Edge: Cendyn.
Cendyn’s support ratings are strong, with a 4.46/5 score and reviews praising the responsiveness, expertise, and proactive account management. Hoteliers highlight the dedicated support team and quick problem resolution, which are critical for managing complex digital campaigns.
Strausberg’s support experience isn’t rated or reviewed, limiting the assessment. As a small, boutique agency, it might offer more personalized service, but the lack of recent feedback and measurable support metrics makes Cendyn the clearer choice. Edge: Cendyn.
Cendyn boasts 116 verified partner integrations, including popular PMS systems (Priority Software, Visual Matrix), booking engines, ad platforms, and marketing tools. This extensive connectivity enables your hotel to streamline operations and execute multi-channel campaigns efficiently.
Strausberg doesn’t list any verified integrations, suggesting a reliance on manual processes or customized solutions. For most hotels seeking comprehensive, automated digital marketing, Cendyn’s extensive integration network provides a significant advantage.
Edge: Cendyn.
Cendyn’s reviews reflect a high level of satisfaction, with a 4.56/5 overall rating based on 52 recent reviews. Hotels across segments—independent, boutique, branded, and resort—rate it highly, especially praising its functionality, support, and ease of use. Notably, hospitality professionals mention its capacity to double databases and improve direct booking performance.
Strausberg has no reviews or ratings available, making it impossible to gauge how hoteliers perceive its service. Given the recent, detailed reviews for Cendyn, it clearly holds the higher rating and trust among users. Edge: Cendyn.
Cendyn’s pricing starts at $1,800 per month, with no free trial or freemium options. This flat fee covers its extensive platform features, support, and integrations, making it a predictable investment for hotels aiming for a comprehensive digital marketing solution.
Strausberg’s pricing is not publicly available, and the absence of detailed cost information makes comparison difficult. Its boutique nature suggests potentially customized pricing, but without transparency, Cendyn’s clear, known price point offers more certainty for budgeting.
Not ideal if your hotel prefers a small, highly personalized agency experience or has a very limited digital marketing budget.
Not ideal if you need a platform-rich, tech-enabled solution with proven performance metrics or extensive integrations.
Cendyn offers a comprehensive, data-driven digital marketing platform with proven results, extensive features, and a broad regional reach. Its high review count and recent positive feedback confirm its reliability and effectiveness for most hotels aiming to maximize online revenue.
Strausberg, while potentially offering a more personalized service, currently lacks recent reviews, features, or verified performance metrics, making it a less certain choice for your hotel’s digital marketing needs. Its strengths lie in creative strategy and branding, better suited for boutique properties seeking bespoke campaigns.
If you prioritize a proven, feature-rich platform that’s easy to adopt and backed by a large user base, Cendyn is the clear winner. Choose Strausberg if you want a boutique, relationship-driven partnership and are willing to accept less measurable data for creative input.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,800/mo | — |
According to HTR's product database, Cendyn Full-Service Digital Marketing and Strausberg Group share 0 features. Here are the key differences — features one has that the other lacks.
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| 3rd party ad buys | ||
| Data Analysis & Reporting | ||
| Meta search marketing | ||
| PPC | ||
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Showing top differences. 13 more features differ between these products.
What hoteliers love
Overall feedback on customer support has been highly positive, with prompt and knowledgeable service reported widely. Specific mention is given to acc... Overall feedback on customer support has been highly positive, with prompt and knowledgeable service reported widely. Specific mention is given to account managers and their proactive approach to solving problems. Some users suggest that condensed communication and follow-through on inquiries could improve further.
Pegasus’s digital marketing services, including digital retargeting and advertising, are acknowledged for their effectiveness in driving business and... Pegasus’s digital marketing services, including digital retargeting and advertising, are acknowledged for their effectiveness in driving business and boosting ROI. Users appreciate the keen industry insight provided but recommend more proactive support and trend-sharing from the digital agency team.
Users appreciate the straightforward and user-friendly design of the Pegasus booking engine, which has significantly enhanced conversion rates and int... Users appreciate the straightforward and user-friendly design of the Pegasus booking engine, which has significantly enhanced conversion rates and integrated seamlessly with third-party platforms. However, there is feedback that the booking engine could benefit from a modern update to its appearance and additional display options.
Where hoteliers push back
The reporting suite within Pegasus is noted for delivering meaningful, easily interpreted data that aids in assessing and fine-tuning revenue strategi... The reporting suite within Pegasus is noted for delivering meaningful, easily interpreted data that aids in assessing and fine-tuning revenue strategies. Despite its usefulness, some users request more customizable options and quicker access to real-time data updates, as well as an improved user interface for generating detailed reports.
The CRS is praised for being dynamic and versatile, offering numerous features to tailor hotel rate strategies. Users have noted the system’s ability... The CRS is praised for being dynamic and versatile, offering numerous features to tailor hotel rate strategies. Users have noted the system’s ability to integrate last-minute promotions and manage rate updates efficiently. Nevertheless, some users report occasional slowdowns during peak usage times and suggest further improvements in reservation searching and processing speeds.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cendyn Full-Service Digital Marketing and Strausberg Group share many core Digital Marketing Agencies features, but each has unique capabilities. Cendyn Full-Service Digital Marketing offers 116 verified integration partners, while Strausberg Group offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cendyn Full-Service Digital Marketing leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cendyn Full-Service Digital Marketing: No. Strausberg Group: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cendyn has an HT Score of 80 and Strausberg Group has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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