The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Payment processing and Revenue management module.
SS&C shines .
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its feature richness, operational efficiency, responsive support and regular updates, while SS&C users highlight . Click any theme to see what reviewers say.
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Feature Richness
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Operational Efficiency
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Responsive Support and Regular Updates
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Ease of Use for Training
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Error Messages
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Reporting Feature
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
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| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing between Clock PMS by Clock and TimeShareWare by SS&C hinges on your hotel’s specific needs. Both aim to streamline property management, but Clock PMS offers a comprehensive, all-in-one cloud-based platform that covers reservations, rates, invoicing, guest messaging, and more, while TimeShareWare specializes in timeshare and resort management with deep industry-specific features. Which system aligns best with your hotel’s operational complexity and growth plans?
Clock PMS boasts an impressive review count—251 recent reviews, with a 4.8/5 overall rating and a 95% likelihood to recommend. In contrast, SS&C has no recent reviews or ratings, making Clock PMS the more proven and current solution. Are you comfortable adopting a platform with solid user feedback and ongoing support?
Both systems aim to improve operational efficiency, but Clock PMS delivers a broad set of features tailored for hotels of various sizes and types, from boutique properties to city-center hotels. TimeShareWare, however, is explicitly designed for resorts, vacation clubs, and timeshare operations, with features optimized for multi-site and fractional ownership management.
Clock PMS is praised for its ease of use, fast onboarding, and a feature set that includes booking engines, POS, revenue management, and guest portals—making it suitable for hotels seeking a comprehensive management tool. TimeShareWare’s focus on owner services, sales, and multi-site management makes it more niche, ideal if your hotel operates within the shared ownership or resort industry.
Do your operational needs require a versatile hotel PMS, or are you managing a resort or timeshare complex that demands specialized industry tools?
If your hotel needs a flexible, all-in-one PMS with extensive integrations and a proven track record, Clock PMS is the clear choice. Its broad feature set—payment processing, booking engine, housekeeping, channel management, and guest messaging—caters to hotels that prioritize seamless daily operations and guest engagement.
Conversely, if your focus is on managing shared ownership, fractional sales, or multi-site resorts with complex owner relations, TimeShareWare offers tailored tools for sales tracking, owner services, and multi-location oversight. Its primary strength lies in comprehensive resort management rather than general hotel operations.
For most hoteliers seeking an adaptable, well-reviewed system, Clock PMS is the safer, more versatile choice. But if your hotel operates within timeshare or fractional ownership markets, TimeShareWare’s specialized features are worth considering.
Based on current reviews, Clock PMS scores an impressive 4.78/5 for ease of use, with users praising its intuitive interface, quick onboarding, and minimal training time. Many reviewers highlight how new staff can learn the system rapidly, reducing operational bottlenecks.
In contrast, SS&C offers no recent review data, making it difficult to assess its usability. Given the absence of recent feedback, we can’t confidently say it’s easier to adopt than Clock PMS.
Edge: Clock PMS.
Clock PMS distinguishes itself with 58 unique features—including booking engine, integrated CRS, revenue management, digital check-in, guest CRM, and payment automation—that are absent in TimeShareWare. These enable your hotel to automate operations, personalize guest interactions, and optimize revenue streams.
TimeShareWare, being industry-specific, offers features like owner management, multi-site operations, and sales tracking but lacks the breadth of hotel-centric functionalities present in Clock PMS. For a property needing a comprehensive hotel management solution, Clock’s feature set is more extensive.
Edge: Clock PMS.
Clock PMS is highly rated for customer support, earning a 4.75/5 score with recent reviews praising its responsive, proactive team and regular updates. Hoteliers report quick responses and effective assistance, which is crucial for daily hotel operations.
TimeShareWare’s support data isn’t available, so we cannot compare support quality. Given the proven high ratings for Clock PMS support, it is the safer choice for reliable assistance.
Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, including popular solutions like Whistle, Profitroom, and Bookboost, offering extensive connectivity with booking engines, revenue tools, and payment systems. This flexibility allows your hotel to create a tailored tech stack.
TimeShareWare has only 1 verified partner—Whistle—limiting integration options. For hotels seeking a flexible, connected system, Clock PMS’s ecosystem vastly outperforms.
Edge: Clock PMS.
Clock PMS’s recent reviews reflect a 4.8/5 rating, with 95% of users recommending it. Independent hotels and boutique properties particularly praise its ease of use, operational efficiency, and support.
In contrast, SS&C has no recent reviews or ratings, leaving its user satisfaction unverified. Based on current data, Clock PMS is the clearly favored choice among hoteliers.
Edge: Clock PMS.
Clock PMS charges a flat monthly fee of $600, with no additional implementation, connection, or hidden fees. It offers a straightforward pricing model suitable for hotels evaluating ROI.
Pricing for TimeShareWare isn’t publicly disclosed, often customized based on resort size and needs. Without transparent pricing, Clock PMS provides a clearer cost expectation, making it easier to budget.
Edge: Clock PMS.
Not ideal if you operate a timeshare or resort-focused property that benefits from specific owner and multi-site management features.
Not ideal if your property is a traditional hotel or boutique seeking a general PMS with broad operational features.
Clock PMS offers a comprehensive, user-friendly solution with a proven track record, extensive integrations, and high user satisfaction. It’s ideal for hotels that want to streamline daily operations, enhance guest experiences, and grow operationally.
TimeShareWare excels in managing timeshare resorts and shared ownership properties with industry-specific tools, but it lacks the broad application for general hotel management.
For most hoteliers evaluating current, active systems, Clock PMS is the definitive choice—its recent reviews and feature depth make it the stronger, more versatile option.
According to HTR's product database, Clock PMS and TimeShareWare share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 46 more features differ between these products.
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of feat... Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of features overwhelming and suggest improved organization.
The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contribut... The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contributing to a smoother experience for both staff and guests.
Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliabilit... Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliability and relevance to user needs.
Where hoteliers push back
Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the erro... Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the error message to the problem would improve user experience.
While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful... While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and TimeShareWare share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while TimeShareWare offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. TimeShareWare: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 84 and SS&C has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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