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eviivo Suite™ CM vs. TripJack:
Which Is Right for You?
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
TripJack shines .
How Does eviivo Suite™ CM Compare to TripJack?
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 256 | 0 |
What Are the Pros and Cons of eviivo Suite™ CM vs TripJack?
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while TripJack users highlight . Click any theme to see what reviewers say.
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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eviivo vs TripJack: Rankings by Hotel Segment
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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TripJack |
|---|---|---|
| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | — |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
| Segment |
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TripJack |
|---|---|---|
| Boutique ▾ | #9 38 reviews | — |
| Luxury ▾ | #8 42 reviews | — |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
| Segment |
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TripJack |
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| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | — |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
The Decision
Choosing the right channel management software can significantly impact your hotel's operational efficiency, revenue, and guest satisfaction. You are weighing eviivo Suite™ CM and TripJack, two products that aim to simplify online distribution. While both promise to connect your property to multiple OTAs, their approach, features, and support differ markedly. Your decision hinges on which platform aligns best with your hotel's size, complexity, and growth goals.
eviivo Suite™ CM is a well-established player with a proven track record, boasting more recent reviews and a broader feature set. TripJack, on the other hand, lacks review data and regional presence but may appeal to smaller or niche properties. Given the current data, which product best meets your hotel's specific needs?
Is eviivo Suite™ CM or TripJack Better for Hotels?
eviivo Suite™ CM dominates in review volume and recency, with 231 reviews, 25 of which are from the last six months, and a high likelihood to recommend score of 97%. TripJack, with zero reviews, offers no recent user feedback to gauge its reliability or effectiveness. eviivo's extensive experience in the market and ongoing user satisfaction make it a more dependable choice for hotels seeking proven performance.
Both products aim to connect your hotel to multiple OTAs, but eviivo offers a comprehensive suite of features that support multi-property management, rate optimization, and analytics. TripJack appears to lack publicly available reviews, integrations, or feature details, leaving its actual capabilities uncertain. Are you comfortable choosing a platform without substantial user feedback?
eviivo Suite™ CM vs TripJack: Which Should Your Hotel Choose?
If your hotel needs a mature, feature-rich channel manager with extensive regional support and proven customer satisfaction, go with eviivo Suite™ CM. It suits small to medium properties, vacation rentals, B&Bs, and multi-property portfolios. If your team prioritizes a platform with a strong track record, ease of use, and robust integrations, eviivo is the clear choice.
If your hotel is a small, independent property with minimal distribution needs and prefers a simple, lightweight solution, TripJack might appeal. However, with no reviews or feature details available, it’s risky to assume it can meet the demands of a busy hotel needing reliable OTA connectivity. Would you risk choosing an unreviewed platform for your distribution needs?
Is eviivo Suite™ CM or TripJack Easier to Use?
eviivo Suite™ CM scores a 4.65 out of 5 for ease of use, with high ratings for onboarding and customer support, and positive review comments on its intuitive interface. Its support team is highly rated at 4.78/5, with users praising Mohamed's helpfulness and clarity. Conversely, TripJack offers no publicly available usability ratings or user feedback, making it impossible to assess its user-friendliness or onboarding experience.
Based on available data, edge: eviivo Suite™ CM.
Which Has Better Features: eviivo Suite™ CM or TripJack?
eviivo offers 15 features exclusive to its platform, including PMS connectivity, 2-way real-time integrations, channel self-mapping, support for weekly/monthly rates, yield rules, inventory management, integrated payment processing, multi-lingual support, multi-currency, and analytics dashboards. TripJack provides no specific feature list, leaving its capabilities undefined.
eviivo's feature set is tailored to hotel and vacation rental management, offering tools that streamline operations and maximize revenue. Without comparable information, TripJack’s feature advantage remains unclear. Edge: eviivo Suite™ CM.
Which Has Better Customer Support: eviivo Suite™ CM or TripJack?
eviivo’s customer support is rated 4.78 out of 5, with reviews highlighting quick, friendly, and effective assistance, especially during onboarding. Customers appreciate the guidance from agents like Mohamed and the platform’s responsiveness to issues.
TripJack provides no public support ratings or reviews, which raises questions about its responsiveness and ongoing assistance. Given the importance of reliable support in channel management, eviivo’s strong support reputation favors it. Edge: eviivo Suite™ CM.
Which Has More Integrations: eviivo Suite™ CM or TripJack?
eviivo connects to 32 verified partners, including major OTAs and technology providers like Tripadvisor, Hotelchamp, D-Edge, and more. Its extensive integration network ensures your property can reach a wide audience and synchronize data efficiently.
TripJack offers no publicly confirmed integrations, which could limit your distribution channels and operational efficiency. Without verified partnerships, it’s challenging to gauge its connectivity scope. Edge: eviivo Suite™ CM.
Which Do Hoteliers Rate Higher: eviivo Suite™ CM or TripJack?
eviivo’s review score stands at 85.37 on the HotelTechReport (HTR) score, with 231 reviews and a 97% likelihood to recommend. Its client base spans vacation rentals, B&Bs, and small hotels, with many recent positive comments on user support, ease of use, and feature set.
TripJack has no available reviews or ratings, making it impossible to determine overall satisfaction. For a data-backed decision, eviivo’s higher, recent review activity clearly makes it the more trusted option. Edge: eviivo Suite™ CM.
How Much Do eviivo Suite™ CM and TripJack Cost?
eviivo charges a flat monthly fee of $700, with no free tier or trial information available. This cost includes access to its full feature set and integrations.
TripJack has no publicly disclosed pricing or trial options, adding uncertainty to its total cost of ownership. If affordability and transparency matter, eviivo’s clear pricing structure offers peace of mind.
What Type of Hotel Should Use eviivo Suite™ CM?
- Hotels that manage multiple properties or vacation rentals seeking robust multi-property management.
- Teams focused on expanding their distribution and revenue through comprehensive OTA connectivity.
- Properties requiring detailed analytics, rate optimization, and inventory control.
- Hotels that value reliable support and proven performance in their channel management.
Not ideal if your property is a very small independent with minimal distribution, or if you prefer a free or low-cost solution.
What Type of Hotel Should Use TripJack?
- Small properties or startups looking for a basic OTA connection.
- Hotels that prefer minimal features and are comfortable with unverified support or integrations.
- Properties with simple distribution needs that do not require extensive customization.
- Hotels that are willing to test a new or less-known platform without relying on user reviews.
Not ideal if your hotel needs proven reliability, extensive features, or regional support.
The Bottom Line for Hotels
eviivo Suite™ CM is a mature, review-backed platform with a proven track record, extensive features, and high customer satisfaction. It suits hotels and vacation rentals seeking reliable OTA integration, automation, and analytics to grow their business.
TripJack, with no reviews or detailed feature information, appears untested and limited in scope. For hotels looking for certainty, proven performance, and better support, eviivo is the clear choice.
If your hotel’s success depends on reliable connectivity, time-saving automation, and data-backed support, eviivo Suite™ CM is the safer investment. However, if your needs are minimal and budget constraints are tight, exploring lesser-known options like TripJack might be tempting, though riskier.
Which Features Does eviivo Suite™ CM Have That TripJack Doesn't (and Vice Versa)?
According to HTR's product database, eviivo Suite™ CM and TripJack share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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TripJack |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
Real-World Results: eviivo vs TripJack by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
eviivo vs TripJack: The Bottom Line
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About eviivo Suite™ CM vs TripJack
Can eviivo Suite™ CM replace TripJack?
It depends on your requirements. eviivo Suite™ CM and TripJack share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while TripJack offers 0. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do eviivo Suite™ CM or TripJack offer a free plan?
eviivo Suite™ CM: No. TripJack: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank eviivo Suite™ CM and TripJack?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and TripJack has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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