Compare TrustYou Customer Experience Platform (CXP) vs Guestmeter vs Airship CRM

TrustYou

TrustYou Customer Experience Platform (CXP)

457 reviews
GuestMeter

Guestmeter

0 reviews
Airship

Airship CRM

0 reviews

Compare TrustYou Customer Experience Platform (CXP) vs Guestmeter vs Airship CRM

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs Guestmeter vs Airship CRM. Find out which Reputation Management is right for you based on realtime data from 457 verified hotelier reviews across 77 countries.

TrustYou

TrustYou

Ranked 2 (out of 61)

4.6
457 reviews
View profile
GuestMeter

GuestMeter

Ranked 50 (out of 61)

N/A
0 reviews
View profile
Airship

Airship

Ranked 44 (out of 61)

N/A
0 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

98 HTScore Icon

Guestmeter

unranked HTScore Icon

Airship CRM

unranked HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

457 verified reviews

Guestmeter

0 verified reviews

Airship CRM

0 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

92%

Guestmeter

0%

Airship CRM

0%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.6

Guestmeter

0

Airship CRM

0
ROI

TrustYou Customer Experience Platform (CXP)

4.4

Guestmeter

0

Airship CRM

0
Implementation

TrustYou Customer Experience Platform (CXP)

4.5

Guestmeter

Not enough data available

Airship CRM

Not enough data available
Customer Support

TrustYou Customer Experience Platform (CXP)

4.6

Verified Customer Support

Guestmeter

0

Verified Customer Support

Airship CRM

0

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

Guestmeter

Airship CRM

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Guestmeter

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Airship CRM

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
GuestMeter
vs.
Airship

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Branded Hotels - 13%
Resorts - 12%
Other - 8%

Guestmeter

Resorts - 0%
Motels - 0%
Hostels - 0%

Airship CRM

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

TrustYou Customer Experience Platform (CXP)

-
-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

GuestMeter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Airship has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guestmeter

Pricing Available By Request
GuestMeter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Airship CRM

Pricing Available By Request
Airship has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
TrustYou
vs.
GuestMeter
vs.
Airship

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Great support system

Resort Manager from Ubud (Indonesia)

Guestmeter

GuestMeter doesn’t have any clients that have vouched for the product

Airship CRM

Airship doesn’t have any clients that have vouched for the product
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Guestmeter

GuestMeter doesn’t have any clients that have vouched for the product

Airship CRM

Airship doesn’t have any clients that have vouched for the product
Most Critical

TrustYou Customer Experience Platform (CXP)

Trust You Portal

Quality Assurance Manager from Dubai (United Arab Emirates)

Guestmeter

GuestMeter doesn’t have any clients that have vouched for the product

Airship CRM

Airship doesn’t have any clients that have vouched for the product
References

TrustYou Customer Experience Platform (CXP)

Shanna Davis
Marketing Manager Ayres Hotels

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-

General Info

Screenshots

Airship doesn't have any screenshots

Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (29) Hotel Management Software (17) Booking Engine (15)

Guestmeter

Property Management Systems (5) Hotel Metasearch Management Software (3) Channel Managers (2)

Airship CRM

Airship doesn't have any integrations

Recent Articles

Guestmeter

GuestMeter doesn’t have any recent articles

Airship CRM

Airship doesn’t have any recent articles

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