Guestmeter

0.0 (0 REVIEWS)

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Guestmeter

Unranked in Reputation Management

Guest Feedback Management Software For Hospitality Industry

GuestMeter has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
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ROI
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Implementation
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Achievements

Trending Product

This vendor's trending score is rising, Guestmeter is the #22 most trending product in the Reputation Management category (out of 47) and the #1770 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

GuestMeter’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Guestmeter
Founded in 2019 | Headquarters in Rotterdam (Netherlands) | 20 employees
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites. - Use on-stay qr code and kiosk guest surveys to identify issues that require immediate attention. - Monitor the evolution of your Net Promoter Score® (NPS) over time., - Identify positive and negative trends with Impact Scores - View and manage all guest feedbacks in one dashboard. - Create and assign tickets to team members. - Receive mobile app notifications for new guest feedback survey response. ONLINE REPUTATION MANAGEMENT - See overall and performance score for your online reviews of your hotels, hostels, restaurants and more. - Receive mobile app notifications for new reviews, online ranking changes. - Create and assign tickets to team members. - Analyze by semantic categories (eg. scores for rooms, food, service, etc.) Guestmeter competitiors; TrustYou, ReviewPro, Loopon, Guestrevu

Capabilities

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GuestMeter doesn’t have any benefits or use cases available

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Pricing

Pricing Available By Request

GuestMeter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Their International SMS surveys is really cool, and QR code surveys are very fast and easy to be used at any time by the clients. Also, their Kiosk Surveys are very attractive for guests, they like it.

Question:

What differentiates this product or service from the competition?

Answer:

Easy and fast to be used by clients at the correct time, prior to leave the hotel. So, hotels can take actions to solve any issue before guests leave the hotel. It is really helpful to avoid negative experiences. Other solutions are not so fast and efficiente.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Being able to have instant information about the guests during their stays is a great advantage for us. As we can take decisions and correct issues very quickly and improve our service levevl. I encourage all the different types of establishments, not just hotels, to use this tool. Especially the tourist destinations.

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Recommended by
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Teodoro Da Silva Iberia BD Director @ Iberia HolidaysPro
RecommendationAvatar
Teodoro Da Silva Iberia BD Director @ Iberia HolidaysPro
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Integrations

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Support

Unverified

GuestMeter has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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HT Score

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Recommended

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GuestRevu

Reputation Management

4.7 (439 REVIEWS)
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TrustYou

Reputation Management

4.4 (389 REVIEWS)
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Sojern

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4.8 (126 REVIEWS)
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