The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 66 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Quore shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like CapEX Budgeting & Forecasting and Custom Inspections.
UpKeep shines .
Side-by-side ratings based on 66 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 66 | 0 |
After analyzing 66 verified reviews, Quore users most value its user-friendly and ease of use, tracking and record-keeping, communication and coordination, while UpKeep users highlight . Click any theme to see what reviewers say.
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User-Friendly and Ease of Use
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Tracking and Record-Keeping
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Communication and Coordination
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Preventive Maintenance (PM)
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Customization and Flexibility Limitations
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Integration with Other Systems
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Mobile App Stability
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How each product ranks among Hotel Maintenance Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 41 reviews | — |
| Large (75-199 rooms) ▾ | #5 16 reviews | — |
| X-Large (200+ rooms) ▾ | #5 6 reviews | — |
By Property Type
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| Boutique ▾ | #6 22 reviews | — |
| Luxury ▾ | #6 18 reviews | — |
| Branded / Chain ▾ | #6 54 reviews | — |
| Extended Stay ▾ | #5 11 reviews | — |
By Region
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| North America ▾ | #3 60 reviews | — |
| Europe | #7 0 reviews | — |
| Asia Pacific | #7 0 reviews | — |
Choosing between Quore and UpKeep hinges on your hotel’s specific needs and the depth of features you require for maintenance management. Quore offers a comprehensive platform tailored for hoteliers, emphasizing communication, record-keeping, and integration, whereas UpKeep is a straightforward CMMS focusing on day-to-day task tracking and preventive maintenance. Which aligns better with your operational priorities?
Quore, with 65 reviews and recent activity, is the leading choice for hoteliers seeking a trusted, well-supported maintenance platform. UpKeep has no recent reviews or substantial hotel-specific ratings, making Quore the more dependable option for now.
Both products aim to streamline hotel maintenance, but Quore’s extensive feature set and proven track record make it more suitable for complex operations. While UpKeep excels in simple task management, it lacks hotel-specific integrations and recent user feedback. Do your hotel’s needs lean toward comprehensive management or basic task tracking?
If your hotel requires a platform that improves departmental communication, offers detailed record-keeping, and supports integration with other hotel systems, Quore is the best fit. Its high ratings (4.36/5 overall, 4.42/5 ease of use) and 65 reviews in the last six months demonstrate strong, recent user trust.
Conversely, if your team is looking for a straightforward, mobile-friendly CMMS without complex integrations or hotel-specific features, UpKeep might be enough. However, its lack of recent hotel reviews and zero verified integrations or hotel segment data suggest it’s less suitable for hotels needing reliable, proven tools.
Quore receives a 4.42/5 rating for ease of use, with users praising its intuitive interface and quick onboarding process. Its mobile app’s stability issues are noted but don't significantly hinder overall usability. UpKeep’s ease of use isn’t rated, but as a general-purpose CMMS, it’s designed for simplicity.
Edge: Quore.
Quore offers 7 shared features plus 3 exclusive ones, including CapEX Budgeting & Forecasting, Custom Inspections, and Pool Chemical Readings—tools essential for hotel maintenance. UpKeep, with no unique or hotel-specific features, lacks the depth seen in Quore’s offering.
Edge: Quore.
Quore boasts a support rating of 4.32/5 and recent reviews highlighting its responsive, helpful support team. Users appreciate its onboarding process, which scores 4.28/5, and mention that support helps ensure smooth implementation.
UpKeep has no recent reviews or ratings available, making it impossible to judge support quality. Based on current data, Quore clearly leads.
Edge: Quore.
Quore connects with 8 verified partners, including Zingle, Revinate, and Canary Technologies, enabling hotel-specific workflows. UpKeep has no verified integrations, limiting its ability to fit into the broader hotel tech ecosystem.
Edge: Quore.
With a 4.36/5 overall rating based on 65 recent reviews, Quore is clearly favored by hotel teams. Hoteliers appreciate its user-friendly design and comprehensive features, especially in larger or more complex properties.
UpKeep has no recent hotel-specific reviews or ratings, so hotelier satisfaction data is unavailable. Therefore, Quore is the superior-rated choice.
Edge: Quore.
Quore’s pricing starts at $200 per month with no free tier, and no implementation fees are required. UpKeep’s pricing isn’t publicly disclosed, and with no recent reviews, it’s uncertain if it offers comparable value or flexible plans.
Not ideal if:
Not ideal if:
Quore’s core advantage lies in its deep hotel-specific features, integrations, and proven recent use among hoteliers. Its 65 recent reviews and high ratings confirm its standing as a trusted choice for hotel maintenance management.
UpKeep, while simple and accessible, lacks recent hotel-specific feedback and integrations, making it a less reliable choice for hotels that need proven, scalable solutions.
Choose Quore if you need a feature-rich, well-supported platform that enhances departmental coordination and guest satisfaction. Opt for UpKeep only if your hotel’s maintenance needs are minimal, and you prioritize basic task management without complex integrations or hotel-specific tools.
In summary, for most hotels, especially those aiming to improve operational efficiency and guest experience, Quore remains the recommended choice. Its recent user feedback and broad feature set provide confidence that your team can rely on it daily without surprises.
According to HTR's product database, Quore (Engineering) and UpKeep share 7 features. Here are the key differences — features one has that the other lacks.
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| CapEX Budgeting & Forecasting | ||
| Custom Inspections | ||
| Pool Chemical Readings |
What hoteliers love
Quore is frequently praised for its user-friendly interface, making it easy for staff to learn and navigate. This simplicity facilitates better adopti... Quore is frequently praised for its user-friendly interface, making it easy for staff to learn and navigate. This simplicity facilitates better adoption and use amongst team members, contributing to improved operational efficiency.
Users appreciate Quore's ability to maintain detailed records of work orders, preventive maintenance, and other important tasks. This feature assists... Users appreciate Quore's ability to maintain detailed records of work orders, preventive maintenance, and other important tasks. This feature assists in accountability and provides easy access to historical data, eliminating the need for paper records.
Quore improves communication across departments, allowing for efficient handling of maintenance and housekeeping tasks. It helps prevent miscommunicat... Quore improves communication across departments, allowing for efficient handling of maintenance and housekeeping tasks. It helps prevent miscommunication and ensures timely responses to guest requests. Departments like Front Desk, Housekeeping, and Maintenance benefit from real-time updates and streamlined processes.
Where hoteliers push back
Despite its strengths, Quore has been criticized for its lack of flexibility in certain areas, such as custom report creation and work order managemen... Despite its strengths, Quore has been criticized for its lack of flexibility in certain areas, such as custom report creation and work order management. Users have noted the need for more customization options to better fit their specific operational needs.
Users have expressed a desire for Quore to better integrate with other property management systems (PMS) and tools. Enhanced integration capabilities... Users have expressed a desire for Quore to better integrate with other property management systems (PMS) and tools. Enhanced integration capabilities would streamline workflows and improve overall system efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Quore (Engineering) and UpKeep share many core Hotel Maintenance Software features, but each has unique capabilities. Quore (Engineering) offers 8 verified integration partners, while UpKeep offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Quore (Engineering) leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Quore (Engineering): No. UpKeep: No. Neither product currently offers a free tier. Most Hotel Maintenance Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Quore has an HT Score of 23 and UpKeep has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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