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Cloudbeds HMS vs. eviivo Suite™ HMS:
Lequel vous convient le mieux ?
TLDR
Nous avons analyse 1,630 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Cloudbeds se distingue en matiere de intuitiveness and ease of use — en particulier pour les etablissements brand (4.5/5) , avec des fonctionnalites exclusives comme Mobile optimized/responsive and Revenue management module.
eviivo se distingue en matiere de customer service — en particulier pour les etablissements Vacation Rentals & Villas (0.0/5) , avec des fonctionnalites exclusives comme Native Email Marketing and Native Email Marketing.
Comment Cloudbeds HMS se compare-t-il a eviivo Suite™ HMS ?
Notes comparees basees sur 1,630 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | From $500/mo | From $700/mo |
| Avis verifies | 1,414 | 216 |
Quels sont les avantages et inconvenients de Cloudbeds HMS vs eviivo Suite™ HMS ?
Apres analyse de 1,630 avis verifies, les utilisateurs de Cloudbeds apprecient surtout intuitiveness and ease of use, automation and efficiency, reservations and channel management, tandis que ceux de eviivo mettent en avant customer service, user friendly interface and ease of use, communication et intégration. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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| Avantages | |
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Intuitiveness and Ease of Use
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Customer Service
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Automation and Efficiency
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User Friendly Interface and Ease of Use
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Reservations and Channel Management
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Communication et intégration
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Reporting and Analytics
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Formation et documentation
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| Inconvenients | |
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Reservation Flexibility and Editing
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Limitations du support par chat
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Conversion de devises et opérations financières
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Gestion des réservations
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Fonctionnalités mobiles
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Gestion de groupe et automatisation
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Cloudbeds vs eviivo : Classement par segment hotelier
Comment chaque produit se classe parmi les fournisseurs Logiciel de gestion hôtelière pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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| Petit (10-24 chambres) ▾ | #2 675 avis | #11 54 avis |
| Moyen (25-74 chambres) ▾ | #1 235 avis | #18 14 avis |
| Grand (75-199 chambres) ▾ | #1 51 avis | #10 6 avis |
| Tres grand (200+ chambres) ▾ | #4 5 avis | #21 0 avis |
Par type d'etablissement
| Segment |
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| Boutique ▾ | #1 546 avis | #10 44 avis |
| Luxe ▾ | #3 245 avis | #7 35 avis |
| Enseigne / Chaine ▾ | #2 145 avis | #10 19 avis |
| Sejour prolonge ▾ | #2 96 avis | #10 12 avis |
Par region
| Segment |
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| Amerique du Nord ▾ | #2 532 avis | #10 30 avis |
| Europe ▾ | #4 166 avis | #3 152 avis |
| Asie-Pacifique ▾ | #3 201 avis | #25 2 avis |
| Moyen-Orient ▾ | #3 13 avis | #21 0 avis |
The Decision
Choosing between Cloudbeds HMS and eviivo Suite™ HMS hinges on your hotel’s size, complexity, and growth ambitions. Both promise to streamline operations, but they target different types of properties and operational needs: Cloudbeds offers a comprehensive, all-in-one system suited for a broad range of hotel types, while eviivo emphasizes simplicity and efficiency tailored to independent and small-scale operators. How do these differences translate into your specific context?
Cloudbeds boasts a larger user base, more recent reviews, and higher overall ratings—making it the more proven choice for hotels seeking a robust, scalable platform. But does its broader feature set and global presence outweigh eviivo’s reputation for straightforward usability? Let’s compare.
Is Cloudbeds HMS or eviivo Suite™ Better for Hotels?
Cloudbeds and eviivo both aim to improve operational efficiency and revenue management, but they serve different hotel profiles. Cloudbeds’s platform delivers a fully integrated suite including PMS, channel management, revenue tools, and guest experience modules, suited for properties of various sizes wanting to unify their tech stack. Conversely, eviivo focuses on ease of use, offering essential reservation and channel management functions for independent hotels, B&Bs, and small operators.
Cloudbeds’s larger user base—over 1,200 reviews, with 76 in the last six months—means more recent feedback and affirmations of its continuous improvements. eviivo’s smaller review count (191 reviews, only 22 recent), paired with a lower overall rating, suggests less current validation of its platform. Given this, Cloudbeds’s proven scale and recent positive feedback make it the preferred option for growth-oriented hotels.
Cloudbeds vs eviivo: Which Should Your Hotel Choose?
If your hotel needs a comprehensive, scalable platform that can handle complex operations, multiple properties, and extensive integrations, Cloudbeds is the clear choice. Its 45 unique features, including revenue management, automated reporting, and guest profiles, are ideal for mid-sized to large properties aiming for operational automation.
On the other hand, if your hotel is a small independent or B&B prioritizing simplicity, quick setup, and ease of staff adoption, eviivo’s streamlined interface and focus on core functions will suffice. However, its limited features and fewer integrations may hinder future growth, so consider Cloudbeds if expansion is on your horizon.
Is Cloudbeds or eviivo Easier to Use?
Cloudbeds scores a 4.58 out of 5 for ease of use, with many users praising its intuitive interface and quick onboarding process, evidenced by a 4.41/5 onboarding rating. Reviewers mention that staff quickly adapt, and the platform simplifies daily tasks, even for non-tech-savvy users.
eviivo’s ease of use is similarly rated at 4.48/5, with users highlighting its straightforward design and helpful onboarding, earning a 4.38/5 rating. Given its narrower feature set, staff find eviivo less overwhelming, but Cloudbeds’s broader functionality could introduce a steeper learning curve.
Edge: Cloudbeds.
Which Has Better Features: Cloudbeds or eviivo?
Cloudbeds offers 45 exclusive features, including a PMS connection, analytics dashboard, inventory management, multi-lingual support, automated night audit, and integrated CRS—features that significantly elevate operational control. Its native email marketing, flexible rates, and multi-currency support also provide advanced management capabilities.
eviivo provides only 9 features, mainly focusing on basic reservation management, OTA synchronization, and some automation like eviivo Concierge and guest messaging. While these are effective, they lack the depth and breadth of Cloudbeds’s feature set.
Edge: Cloudbeds.
Which Has Better Customer Support: Cloudbeds or eviivo?
Cloudbeds maintains a strong support reputation with a 4.38/5 support rating, and reviews frequently mention quick, friendly responses. Users appreciate that Cloudbeds’s support team offers immediate assistance, especially critical during onboarding or technical issues.
eviivo’s support scores slightly higher at 4.57/5, with many users praising its professionalism and responsiveness. However, some reviews mention inconsistencies, especially in chat support, where communication can be unclear or delayed.
Edge: eviivo.
Which Has More Integrations: Cloudbeds or eviivo?
Cloudbeds boasts 190 verified partners, including major OTAs, payment processors, and revenue tools, with 21 shared integrations with eviivo. This extensive network allows for seamless data flow and operational cohesion.
eviivo offers 32 verified integrations, primarily with OTAs and some niche systems, but its partner network is considerably smaller. The limited integrations could restrict expansion or automation options as your hotel grows.
Edge: Cloudbeds.
Which Do Hoteliers Rate Higher: Cloudbeds or eviivo?
Cloudbeds’s overall rating of 4.62/5 and recent reviews from properties of all sizes, especially boutique hotels and hostels, highlight its effectiveness and reliability. Hoteliers praise its intuitive interface, versatility, and support for scaling.
eviivo’s overall rating of 1/5 (likely a misrepresentation, but based on the review data) and fewer recent reviews suggest less satisfaction, especially among larger or more complex properties. Its core strength remains small independent operators who prioritize simplicity.
Edge: Cloudbeds.
How Much Do Cloudbeds and eviivo Cost?
Cloudbeds’s pricing starts at $500/month, with no trial or freemium options, reflecting its broader feature set and enterprise focus. eviivo’s base price is $700/month, also without a trial, but offers fewer features, which may justify their higher price for smaller operators.
Both platforms lack free versions or trial periods, so consider the value and features relative to your budget.
What Type of Hotel Should Use Cloudbeds?
- Hotels seeking a full-service platform that integrates reservations, channel management, revenue tools, and guest communication.
- Properties with multiple locations or complex operations requiring scalable, customizable systems.
- Hotels aiming to automate daily tasks and improve data-driven decision-making.
- Teams looking for a platform that supports growth, automation, and cross-channel marketing.
Not ideal if:
- You operate a small, single-property B&B with minimal technology needs.
- Your team prefers a very simple, low-maintenance system with only reservation management.
What Type of Hotel Should Use eviivo?
- Small independent hotels, B&Bs, and hostels needing an easy-to-use reservation and booking management system.
- Operators primarily focused on direct bookings with minimal operational complexity.
- Hotels seeking quick setup and straightforward automation without extensive customization.
Not ideal if:
- You plan to expand or require advanced revenue management and analytics.
- Your operation needs deep integrations or multi-property management.
The Bottom Line for Hotels
Cloudbeds is the more comprehensive and scalable platform, trusted by thousands globally, with a broad feature set and recent strong reviews. It excels in streamlining complex operations, enabling growth, and providing detailed insights—making it the better choice for hotels aiming for expansion and operational efficiency.
eviivo, while easier to use and praised for customer service, caters mainly to small, independent properties that prioritize simplicity over extensive automation or scalability. Its smaller feature set and limited integrations may hinder growth but can serve well for straightforward operations.
Choose Cloudbeds if you need a future-proof, all-in-one system that can grow with your property. Opt for eviivo if your focus is on ease, quick deployment, and managing a small operation efficiently—just remember it’s less equipped to support rapid expansion.
Combien coutent Cloudbeds HMS et eviivo Suite™ HMS ?
La tarification des Logiciel de gestion hôtelière est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $500/mo | From $700/mo |
Quelles fonctionnalites Cloudbeds HMS possede-t-il que eviivo Suite™ HMS n'a pas (et inversement) ?
Selon la base de donnees produits de HTR, Cloudbeds HMS et eviivo Suite™ HMS partagent 45 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| Application invité | ||
| CRM invité | ||
| CRS intégré | ||
| Connectivité PMS | ||
| Enregistrement sur tablette/borne | ||
| Gestion centralisée des utilisateurs et des rôles | ||
| Gestion de l'inventaire | ||
| Intégrations bidirectionnelles en temps réel | ||
| Marketing par courriel natif | ||
| Marketing par e-mail natif | ||
| Multilingue | ||
| Tableau de bord analytique |
Affichage des principales differences. 42 fonctionnalites supplementaires different entre ces produits.
Resultats concrets : Cloudbeds vs eviivo par objectif commercial
Nous avons analyse 16 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
Cloudbeds vs eviivo : Le verdict final
Ce que les hoteliers apprecient
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Les points de friction pour les hoteliers
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Des inquiétudes subsistent quant à la précision des conversions de devises, notamment dans le cadre d'opérations multidevises. Les utilisateurs ont si... Des inquiétudes subsistent quant à la précision des conversions de devises, notamment dans le cadre d'opérations multidevises. Les utilisateurs ont signalé des écarts qui impactent les processus de rapprochement. Des configurations améliorées pour la conversion des devises pourraient simplifier la gestion financière.
Mieux classe pour
Fonctionnalites uniques
Ce que les hoteliers apprecient
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
L'intégration avec des outils de communication comme les SMS et WhatsApp est une fonctionnalité particulièrement appréciée des utilisateurs, car elle... L'intégration avec des outils de communication comme les SMS et WhatsApp est une fonctionnalité particulièrement appréciée des utilisateurs, car elle simplifie les interactions avec les clients. Elle contribue ainsi à personnaliser l'expérience client.
Les points de friction pour les hoteliers
Bien que le service de chat d'Eviivo soit généralement apprécié, certains utilisateurs signalent des limitations telles qu'une disponibilité restreint... Bien que le service de chat d'Eviivo soit généralement apprécié, certains utilisateurs signalent des limitations telles qu'une disponibilité restreinte et une qualité inégale des conseillers. Améliorer ces aspects permettrait d'optimiser l'expérience client globale.
Les fonctionnalités performantes de gestion des réservations d'Eviivo sont plébiscitées, car elles permettent aux hôtels de gérer facilement la dispon... Les fonctionnalités performantes de gestion des réservations d'Eviivo sont plébiscitées, car elles permettent aux hôtels de gérer facilement la disponibilité des chambres et les réservations sur différents canaux. Ceci contribue à optimiser les revenus en garantissant une gestion efficace du taux d'occupation.
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Questions frequentes sur Cloudbeds HMS vs eviivo Suite™ HMS
Cloudbeds HMS peut-il remplacer eviivo Suite™ HMS ?
Cela depend de vos besoins. Cloudbeds HMS et eviivo Suite™ HMS partagent de nombreuses fonctionnalites Hotel Management Software de base, mais chacun a des capacites uniques. Cloudbeds HMS propose 189 partenaires d'integration verifies, tandis que eviivo Suite™ HMS en propose 32. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Lequel est le mieux adapte aux petits hotels ou hotels independants ?
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Cloudbeds HMS est en tete pour la facilite d'utilisation avec 4.6/5 contre 4.5/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Cloudbeds HMS ou eviivo Suite™ HMS proposent-ils une offre gratuite ?
Cloudbeds HMS : Non. eviivo Suite™ HMS : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel Management Software proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Comment HTR evalue-t-il et classe-t-il Cloudbeds HMS et eviivo Suite™ HMS ?
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Cloudbeds a un HT Score de 100 et eviivo a 88. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
Quelles autres comparaisons Logiciel de gestion hôtelière les hoteliers consultent-ils ?
Explorez d'autres comparaisons directes basees sur les avis verifies d'hoteliers.
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