The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 1,470 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Cloudbeds se distingue en matiere de intuitiveness and ease of use — en particulier pour les etablissements brand (4.5/5) , avec des fonctionnalites exclusives comme Mobile optimized/responsive and Revenue management module.
Exely se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Native Email Marketing and Native Email Marketing.
Notes comparees basees sur 1,470 avis verifies d'hoteliers sur HTR.
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| Facilite d'utilisation |
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| Rapport qualite-prix |
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| Prix de depart | From $500/mo | From $400/mo |
| Avis verifies | 1,414 | 56 |
Apres analyse de 1,470 avis verifies, les utilisateurs de Cloudbeds apprecient surtout intuitiveness and ease of use, automation and efficiency, reservations and channel management, tandis que ceux de Exely mettent en avant user interface, service client, hotel operation efficiency. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Intuitiveness and Ease of Use
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User Interface
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Automation and Efficiency
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Service client
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Reservations and Channel Management
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Hotel Operation Efficiency
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Reporting and Analytics
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Channel Management
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Reservation Flexibility and Editing
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Fonctionnalités de personnalisation et de reporting
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Conversion de devises et opérations financières
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Performances et vitesse du système
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Fonctionnalités mobiles
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Application mobile
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Comment chaque produit se classe parmi les fournisseurs Logiciel de gestion hôtelière pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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| Petit (10-24 chambres) ▾ | #2 675 avis | #23 16 avis |
| Moyen (25-74 chambres) ▾ | #1 235 avis | #17 15 avis |
| Grand (75-199 chambres) ▾ | #1 51 avis | #16 3 avis |
| Tres grand (200+ chambres) ▾ | #4 5 avis | #11 1 avis |
Par type d'etablissement
| Segment |
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| Boutique ▾ | #1 546 avis | #22 13 avis |
| Luxe ▾ | #3 245 avis | #20 11 avis |
| Enseigne / Chaine ▾ | #2 145 avis | #25 2 avis |
| Sejour prolonge ▾ | #2 96 avis | #21 3 avis |
Par region
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| Amerique du Nord ▾ | #2 532 avis | #22 2 avis |
| Europe ▾ | #4 166 avis | #24 2 avis |
| Asie-Pacifique ▾ | #3 201 avis | #6 28 avis |
| Moyen-Orient ▾ | #3 13 avis | #7 5 avis |
Choosing between Cloudbeds HMS and Exely hinges on your hotel’s specific needs, operational complexity, and growth ambitions. Both tools aim to streamline management and boost revenue, but Cloudbeds offers a more extensive, integrated platform with a significant review base and recent user feedback. Exely, while simpler and praised for its ease of use, has a smaller user base and fewer recent reviews, which impacts the confidence in its current capabilities. Which platform aligns best with your growth plans?
Cloudbeds and Exely both address core hotel management challenges—reservation handling, channel management, and guest communication. While Cloudbeds provides a broad suite of features, including revenue management, analytics, and multi-lingual support, Exely mainly focuses on operational efficiency through its PMS and booking engine. The key divergence is in their scope: Cloudbeds is a full-stack system with over 50 exclusive features, whereas Exely offers a leaner, streamlined platform.
Cloudbeds’ extensive integrations—190 verified partners—support complex multi-channel operations, ideal for larger or expanding properties. Exely’s 8 verified partners suffice for smaller hotels prioritizing simplicity and quick setup. Do you need an all-in-one powerhouse or a straightforward workflow?
If your hotel needs a comprehensive, scalable platform with extensive integrations, Cloudbeds is the clear choice. Its user-friendly interface (rated 4.58/5) and large, recent review count (1,219 reviews with 76 in the last 6 months) indicate strong ongoing support and a trusted reputation.
If your team values simplicity, quick onboarding, and cost-effective operations, Exely is suitable. Its ease of use (rated 4.88/5) and high customer satisfaction scores (support rating 4.9/5) make it appealing, especially for smaller properties or those new to PMS software. However, with only 48 reviews and fewer features, it’s less suited for complex operations or rapid growth.
Cloudbeds scores 4.58/5 for ease of use, with many users praising its intuitive dashboard and quick onboarding processes. Recent reviews note that staff find it straightforward to navigate, reducing training time and minimizing errors.
Exely outperforms slightly with a 4.88/5 rating, with users highlighting its simple interface and helpful support. Customers appreciate the straightforward setup and ability to manage daily operations efficiently, even under peak workloads.
Edge: Exely.
Cloudbeds boasts 56 features exclusive to its platform, including PMS connectivity, analytics dashboards, revenue management, integrated CRS, and multi-channel management—features that provide comprehensive control over hotel operations.
Exely offers only 4 unique features, such as gift vouchers, native email marketing, and POS, focusing on operational tasks rather than strategic management. This makes Cloudbeds the superior choice for properties seeking advanced automation and data-driven tools.
Edge: Cloudbeds.
Cloudbeds maintains a support rating of 4.38/5 with positive reviews citing quick, attentive service, and responsive support teams. Users mention that Cloudbeds’ support is generally reliable, though some note response times during busy periods could improve.
Exely excels with a 4.9/5 rating, with many reviews emphasizing its responsive and sociable support staff. Customers often highlight their appreciation for ongoing improvements and attentive service, making Exely’s support arguably more personalized.
Edge: Exely.
Cloudbeds offers 190 verified integrations with a wide array of partners including OTAs, POS systems, revenue management, and payment processors. Its extensive partner network supports diverse property types and operational needs.
Exely has only 8 verified partners, mainly focused on core hotel functions like booking engines and POS. While this simplicity suits smaller operations, it limits scalability for properties with complex multi-channel requirements.
Edge: Cloudbeds.
Cloudbeds’ overall score of 4.62/5 is backed by over 1,200 reviews, with recent feedback emphasizing its reliability, ease of use, and strong support. Its user base covers a variety of hotel segments, including boutique hotels, hostels, and resorts, which rate it highly across the board.
Exely, with a 81.7 score based on only 48 reviews, has a smaller, more niche user base. Recent reviews favor its simplicity and support but lack the breadth and depth of Cloudbeds’ ratings.
Edge: Cloudbeds.
Cloudbeds charges a base fee of $500/month without a free trial, positioning itself as a premium, all-in-one platform. Its pricing reflects its extensive feature set and integration capabilities.
Exely costs $400/month, also without a free trial, offering a lower-cost option with core functionalities suited for smaller hotels or properties prioritizing ease of use over advanced features.
Not ideal if you prefer a lightweight, easy-to-learn system without many advanced features or are on a tight budget.
Not ideal if you operate at a large scale or need complex revenue management, detailed reporting, or integration-heavy systems.
Cloudbeds offers a broad, feature-rich platform with deep integrations, making it ideal for hotels seeking to grow and streamline complex operations. Its 1,219 reviews and recent feedback confirm its ongoing relevance and reliability, especially for properties aiming for automation and scalability.
Exely is a user-friendly, cost-effective alternative with high support ratings and a smaller feature set. It suits boutique hotels, hostels, and small properties that want simplicity, quick onboarding, and responsive support without the need for extensive automation or integrations.
If your hotel is looking for a scalable, all-in-one management system with a proven track record, Cloudbeds is your best choice. For smaller operations focused on ease and support, Exely can effectively meet your needs—though it offers fewer advanced tools.
La tarification des Logiciel de gestion hôtelière est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $500/mo | From $400/mo |
Selon la base de donnees produits de HTR, Cloudbeds HMS et Exely HMS partagent 34 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| Chèques cadeaux | ||
| Connectivité PMS | ||
| Gestion centralisée des utilisateurs et des rôles | ||
| Gestion de l'inventaire | ||
| Intégrations bidirectionnelles en temps réel | ||
| Marketing par courriel natif | ||
| Marketing par e-mail natif | ||
| Multilingue | ||
| Point de vente | ||
| Tableau de bord analytique |
Affichage des principales differences. 48 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 10 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Les points de friction pour les hoteliers
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Des inquiétudes subsistent quant à la précision des conversions de devises, notamment dans le cadre d'opérations multidevises. Les utilisateurs ont si... Des inquiétudes subsistent quant à la précision des conversions de devises, notamment dans le cadre d'opérations multidevises. Les utilisateurs ont signalé des écarts qui impactent les processus de rapprochement. Des configurations améliorées pour la conversion des devises pourraient simplifier la gestion financière.
Mieux classe pour
Fonctionnalites uniques
Ce que les hoteliers apprecient
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
L'équipe d'assistance clientèle est félicitée pour sa réactivité et son efficacité, garantissant une résolution rapide de tout problème, bien qu'il s'... L'équipe d'assistance clientèle est félicitée pour sa réactivité et son efficacité, garantissant une résolution rapide de tout problème, bien qu'il s'agisse d'une caractéristique plus générale et non exclusive à Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Les points de friction pour les hoteliers
Les utilisateurs expriment le besoin d'options de reporting plus avancées et de capacités de personnalisation permettant une analyse des performances... Les utilisateurs expriment le besoin d'options de reporting plus avancées et de capacités de personnalisation permettant une analyse des performances plus approfondie et une expérience utilisateur personnalisée, fonctionnalités qui font défaut dans le système actuel.
Des critiques ont été formulées concernant les performances du système lors des périodes de forte charge de travail, avec des rapports faisant état de... Des critiques ont été formulées concernant les performances du système lors des périodes de forte charge de travail, avec des rapports faisant état de longs temps de chargement, d'erreurs occasionnelles et de déconnexions inattendues qui entravent le bon déroulement des opérations.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Cloudbeds HMS et Exely HMS partagent de nombreuses fonctionnalites Hotel Management Software de base, mais chacun a des capacites uniques. Cloudbeds HMS propose 189 partenaires d'integration verifies, tandis que Exely HMS en propose 8. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Exely HMS est en tete pour la facilite d'utilisation avec 4.9/5 contre 4.6/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Cloudbeds HMS : Non. Exely HMS : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel Management Software proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Cloudbeds a un HT Score de 100 et Exely a 82. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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