The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 17 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Hudini se distingue , avec des fonctionnalites exclusives comme Message Routing and Service Recovery/Escalation.
LIKE MAGIC se distingue , avec des fonctionnalites exclusives comme File Library Support (images, documents and videos) and Case Management.
Notes comparees basees sur 17 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | From $600/mo | From $1,100/mo |
| Avis verifies | 1 | 16 |
Comment chaque produit se classe parmi les fournisseurs Outils de collaboration du personnel pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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|---|---|---|
| Petit (10-24 chambres) ▾ | — | #7 7 avis |
| Moyen (25-74 chambres) ▾ | #26 0 avis | #16 5 avis |
| Grand (75-199 chambres) | #26 0 avis | #19 2 avis |
| Tres grand (200+ chambres) | #18 0 avis | — |
Par type d'etablissement
| Segment |
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|---|---|---|
| Boutique ▾ | #28 0 avis | #17 5 avis |
| Luxe | #20 0 avis | #24 2 avis |
| Enseigne / Chaine | #27 0 avis | #25 1 avis |
| Sejour prolonge ▾ | — | #8 8 avis |
Par region
| Segment |
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|---|---|---|
| Amerique du Nord | #20 0 avis | #33 0 avis |
| Europe ▾ | #21 0 avis | #6 15 avis |
| Asie-Pacifique | #7 0 avis | — |
| Moyen-Orient | #5 0 avis | — |
Choosing the right staff collaboration tool can significantly impact your hotel's operational efficiency and guest experience. Both Hudini Staff App and LIKE MAGIC aim to streamline staff coordination and improve service delivery, yet they diverge in integration depth, feature set, and market presence. How do these differences translate into real-world outcomes for your hotel?
Given the current review data, more recent and numerous feedback favor LIKE MAGIC, making it the more validated choice. But which product truly aligns with your specific needs?
Both Hudini and LIKE MAGIC aim to optimize hotel staff workflows and elevate guest interactions through digital tools. Hudini emphasizes a straightforward, user-friendly interface with a focus on operational clarity, while LIKE MAGIC offers a more comprehensive automation platform that integrates with multiple systems to reduce manual tasks. Hudini’s design appeals to hotels seeking simplicity, whereas LIKE MAGIC's broad feature set supports complex, tech-driven environments.
However, LIKE MAGIC's recent surge in reviews—16 compared to Hudini’s single review—provides a more current perspective on performance and customer satisfaction. With more recent feedback, LIKE MAGIC’s platform demonstrates a higher confidence level in its ability to meet evolving hotel needs. Do you prioritize a proven, scalable solution or a more streamlined, easy-to-adopt system?
If your hotel requires extensive automation, seamless integrations, and a scalable solution for multiple departments, LIKE MAGIC is the better choice. Its feature-rich platform, with 6 exclusive capabilities—such as real-time task tracking and case management—serves larger or more complex operations well.
Conversely, if your team prefers a simple, easy-to-use staff app that prioritizes straightforward communication and basic operational support, Hudini’s 2 unique features and highly positive feedback make it suitable. Hotels seeking a quick, minimal onboarding process without extensive customization will benefit more from Hudini.
Given the review volume and recent feedback, LIKE MAGIC’s higher confidence level makes it the recommended option for most hotels looking for a comprehensive staff platform.
Hudini’s UI scores a perfect 5/5 in ease of use, backed by glowing reviews emphasizing its clean, intuitive design and quick onboarding process. Users highlight how straightforward it is to adapt, with communication from Hudini’s support team being “quick and straightforward,” and “easy to work with.”
LIKE MAGIC also scores 5/5 in ease of use, with reviews praising its user-friendly platform that enables staff to manage operations smoothly. Despite its broader feature set, users find the learning curve manageable, and onboarding is rated at 4.93/5.
Edge: Hudini. Its simple interface and rapid onboarding make it ideal for hotels wanting quick staff adoption.
Hudini offers 6 shared features with LIKE MAGIC, including core staff communication and task management tools. Unique to Hudini are message routing and service recovery/escalation, which focus on direct staff communication and issue resolution.
LIKE MAGIC surpasses with 6 exclusive features, such as file library support, case management, real-time task tracking, virtual logbook, late checkouts, and an open API. These capabilities enable more automation, better record-keeping, and integration flexibility, supporting more complex workflows.
The clear edge goes to LIKE MAGIC for feature variety and depth, especially for hotels seeking automation and detailed task oversight.
Hudini’s customer support scores a perfect 5/5, with reviews emphasizing quick, organized communication and a great team to work with. Users note that support helps ensure smooth implementation and ongoing use.
LIKE MAGIC’s support slightly edges out at 4.88/5, with reviews highlighting responsive, proactive service. Clients appreciate the ongoing product evolution and the support team’s dedication, though some mention room for additional self-service options.
Edge: Hudini. Its consistently high support ratings and positive feedback make it a dependable partner for hotels prioritizing hands-on assistance.
Hudini boasts 15 verified integration partners, including major systems like SALTO, Oracle Hospitality, and Signify. Its extensive partner list supports diverse hardware and software ecosystems, making it suitable for hotels with complex tech stacks.
LIKE MAGIC has 10 verified partners, including familiar names like Adyen and Mews, plus unique integrations such as 4SUITES and TrustYou. While smaller in number, its open API allows custom integrations, offering flexibility.
Edge: Hudini. Its broader set of verified integrations caters to hotels with diverse and extensive system requirements.
Review data shows Hudini has only 1 review, limiting insight into user sentiment. LIKE MAGIC, with 16 reviews, provides a richer picture, predominantly positive, with recent reviews emphasizing its automation capabilities and efficiency improvements.
LIKE MAGIC’s recent reviews highlight significant operational gains, such as reducing staff needs by up to 80% at client properties. Its high ratings indicate strong hotel confidence, especially among those operating lean, tech-enabled teams.
Edge: LIKE MAGIC. Its larger review base and recent positive feedback give it a more reliable reputation among hoteliers.
Hudini’s pricing starts at $600 per month, with no mention of additional fees or trial options. Its flat-rate model suggests straightforward budgeting for hotels seeking predictable expenses.
LIKE MAGIC’s base price is $1,100 per month, also without trial info. Its higher cost reflects its broader feature set and automation capabilities, positioning it as a premium solution.
Both products lack free trials, so budget planning should consider these starting prices.
Hotels that:
Not ideal if:
Hudini suits hotels looking for simplicity and quick setup, especially those with limited tech infrastructure.
Hotels that:
Not ideal if:
LIKE MAGIC is best for hotels embracing digital transformation and seeking automation that minimizes manual work.
The core difference lies in scope: Hudini offers a simplified staff app emphasizing ease of use, whereas LIKE MAGIC provides a comprehensive automation platform tailored for hotels aiming to reduce staff and streamline operations. Given the more extensive recent reviews and higher overall ratings, LIKE MAGIC stands out as the more reliable choice for hotels ready to fully digitize their guest journey and staff workflows.
Choose Hudini if your hotel values straightforwardness, quick onboarding, and basic staff communication. Opt for LIKE MAGIC if you want a feature-rich platform that automates multiple aspects of hotel operations, supports complex workflows, and reduces staffing needs.
In sum, for hotels prioritizing proven, current user satisfaction, and extensive automation capabilities, LIKE MAGIC is the recommended option. Hudini is suitable for smaller properties or those just starting their digital staff collaboration journey.
La tarification des Outils de collaboration du personnel est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $600/mo | From $1,100/mo |
Selon la base de donnees produits de HTR, Hudini Staff App et LIKE MAGIC (Staff App) partagent 6 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| API ouverte | ||
| Départs tardifs | ||
| Journal de bord virtuel | ||
| La gestion de cas | ||
| Prise en charge de la bibliothèque de fichiers (images, documents et vidéos) | ||
| Routage des messages | ||
| Récupération/escalade de service | ||
| Suivi des tâches en temps réel |
Nous avons analyse 4 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
Aucune etude de cas publiee pour cet objectif pour le moment.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
Mieux classe pour
Fonctionnalites uniques
Mieux classe pour
Fonctionnalites uniques
Cela depend de vos besoins. Hudini Staff App et LIKE MAGIC (Staff App) partagent de nombreuses fonctionnalites Staff Collaboration Tools de base, mais chacun a des capacites uniques. Hudini Staff App propose 15 partenaires d'integration verifies, tandis que LIKE MAGIC (Staff App) en propose 10. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Hudini Staff App est en tete pour la facilite d'utilisation avec 5.0/5 contre 5.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Hudini Staff App : Non. LIKE MAGIC (Staff App) : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Staff Collaboration Tools proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Hudini a un HT Score de 0 et LIKE MAGIC a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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