The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 169 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Pineapple Technologies se distingue .
Mews se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Payment Log Reports and Mobile Ordering.
Notes comparees basees sur 169 avis verifies d'hoteliers sur HTR.
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| Facilite d'utilisation |
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| Rapport qualite-prix |
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| Prix de depart | Contact sales | From $200/mo |
| Avis verifies | 0 | 169 |
Apres analyse de 169 avis verifies, les utilisateurs de Pineapple Technologies apprecient surtout , tandis que ceux de Mews mettent en avant interface utilisateur et rapports, integration with third-party systems, seamless pms integration. Cliquez sur un theme pour voir ce que disent les evaluateurs.
| Pineapple Technologies |
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Interface utilisateur et rapports
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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| Inconvenients | |
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Product Development and Feature Evolution
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Personnalisation et flexibilité
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Améliorations opérationnelles
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Comment chaque produit se classe parmi les fournisseurs Systèmes de point de vente hôteliers pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment | Pineapple Technologies |
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|---|---|---|
| Petit (10-24 chambres) ▾ | — | #2 44 avis |
| Moyen (25-74 chambres) ▾ | — | #3 94 avis |
| Grand (75-199 chambres) ▾ | — | #5 7 avis |
| Tres grand (200+ chambres) ▾ | — | #2 9 avis |
Par type d'etablissement
| Segment | Pineapple Technologies |
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|---|---|---|
| Boutique ▾ | — | #3 74 avis |
| Luxe ▾ | — | #3 41 avis |
| Enseigne / Chaine ▾ | — | #3 31 avis |
| Sejour prolonge ▾ | — | #2 12 avis |
Par region
| Segment | Pineapple Technologies |
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| Amerique du Nord ▾ | — | #3 14 avis |
| Europe ▾ | — | #2 130 avis |
| Asie-Pacifique | — | #5 4 avis |
| Moyen-Orient | — | #6 0 avis |
Choosing the right hotel POS system can transform your operational efficiency, guest experience, and revenue management. Both Pineapple Technologies’ Invu POS and Mews POS aim to streamline transactions and enhance service delivery, but their scope and maturity differ significantly. While Invu POS offers a cloud-based POS solution tailored for retail and food service, Mews POS integrates deeply within the hotel ecosystem, offering a comprehensive feature set and extensive third-party integrations.
Your decision hinges on whether you prioritize a straightforward POS solution or a unified, hotel-specific platform. Are you looking for a POS that’s easy to implement and operate, or do you need a system that supports broader hotel management tasks? Let's explore how they compare.
Invu POS by Pineapple Technologies is primarily a retail and restaurant POS platform designed to handle quick transactions, inventory management, and sales reporting. Its focus is on providing staff with a simple, cloud-based interface that reduces training time and errors.
Mews POS by Mews, on the other hand, is purpose-built for hotel restaurants and integrates seamlessly with the broader Mews property management system (PMS). Its core strength lies in unifying POS, reservations, billing, and reporting within a single platform, offering a more holistic approach to hotel operations.
Given these differences, if your team needs a flexible POS for F&B outlets with minimal integration, Invu POS might suit your needs. But, if you want a front-to-back hotel operational solution that includes POS as part of a wider tech ecosystem, Mews POS clearly provides that integration. Which approach aligns best with your hotel’s growth plans?
If your hotel requires a straightforward, easy-to-deploy POS for food and beverage operations, Invu POS is worth considering. Its cloud setup and inventory features support quick service environments and retail outlets within your property, especially if your focus is on reliable, ready-to-go transaction processing.
For hotels seeking a comprehensive system with a proven track record in hospitality, Mews POS is the clear choice. It’s ideal for properties that want to unify reservations, billing, and restaurant operations, particularly if they value integrated guest profiles, real-time reporting, and automation. Mews’s extensive third-party integrations and hotel-specific features make it the better fit for larger or more complex hotel portfolios.
If your priority is a quick, simple POS, go with Invu. But if your goal is a scalable, integrated hotel tech stack, Mews is the more strategic investment.
Invu POS has an intuitive cloud interface designed for quick staff onboarding, promising low training overhead. However, reviews about Pineapple Technologies’ support and onboarding are scarce, making it hard to assess whether the system’s simplicity is matched by customer service.
Mews POS boasts a 4.74/5 ease of use rating based on over 150 reviews, making it one of the most user-friendly hotel POS options. Its modern design, cross-device functionality, and clear onboarding process—rated 4.39/5—are consistently praised, with many hotel teams noting how quickly staff adapt.
Edge: Mews POS.
Invu POS offers essential POS features like transaction processing, inventory management, and sales reporting—suitable for retail and F&B outlets. However, it lacks the extensive feature set seen in Mews POS.
Mews POS provides 29 dedicated features, including PCI compliance, digital menus, online ordering, order splitting, kitchen display integration, inventory and ingredient management, rewards programs, and accounting software integrations. It also supports mobile ordering and detailed sales and food cost reporting, which are absent in Invu POS.
Edge: Mews POS.
Customer support ratings heavily favor Mews, with a 4.43/5 score based on 156 reviews, and recent feedback praising its reliability, onboarding, and ongoing assistance. Reviewers describe Mews support as responsive and solution-oriented, which is crucial during implementation and expansion.
Pineapple Technologies has no public support ratings or recent reviews available, making it difficult to assess the quality of its customer service. The lack of recent feedback suggests a lower confidence level in support responsiveness.
Edge: Mews POS.
Mews boasts 336 verified integrations, including popular partners like Criton, Right Revenue, Sage, and Orange Hotel Marketing. Its extensive API ecosystem allows seamless connection with channel managers, payment providers, CRM, and accounting systems.
Invu POS has no verified or documented third-party integrations, limiting its scalability within a hotel’s existing tech stack. This can hinder operational efficiency in larger or multi-system environments.
Edge: Mews POS.
Mews, with over 150 reviews in the last six months, enjoys a 95% likelihood to recommend, reflecting high satisfaction across segments like boutique, city center, and hostels. Its recent reviews highlight its ease of use, automation, and strong support.
Invu POS has no recent reviews or publicly available ratings, making it impossible to gauge user satisfaction. The absence of recent data reduces confidence in its current performance and support.
Edge: Mews POS.
Invu POS does not publicly list its pricing, but as a cloud-based, retail-focused POS, it likely follows a subscription model with variable costs based on hardware and features.
Mews POS is priced at $200 per month, with no additional implementation fees or per-room charges. Its transparent SaaS pricing aligns with its extensive feature set and integrations, offering predictable costs for hotel operators.
Not ideal if your property plans to expand digital guest engagement, automate workflows, or integrate with PMS and other systems.
Not ideal if your hotel only needs a simple, standalone POS without future growth plans or system integrations.
The core difference is that Mews POS is part of a broader, integrated hotel management ecosystem, while Invu POS is a specialized POS suited for retail and food service. If your hotel needs a single platform to handle reservations, billing, and POS, Mews offers a more comprehensive solution.
Choose Invu POS if you want a dedicated, easy-to-use POS for limited F&B operations without the need for complex integrations or automation. It’s best for properties with straightforward POS needs that do not plan extensive digital or operational expansion.
Opt for Mews POS if you seek a scalable, hotel-specific platform that supports automation, detailed reporting, and extensive third-party integrations. Its proven track record and high customer ratings make it ideal for hotels aiming for digital transformation and operational excellence.
This comparison should help you decide based on your property’s size, growth goals, and operational complexity. Both systems serve different needs, but for most hotels looking for a long-term, integrated solution, Mews POS is the more strategic choice.
La tarification des Systèmes de point de vente hôteliers est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
| Pineapple Technologies |
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| Starting Price | — | From $200/mo |
Selon la base de donnees produits de HTR, Invu POS et Mews POS partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite | Pineapple Technologies |
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| Conforme PCI | ||
| Fractionnement des chèques | ||
| Menus numériques | ||
| Rapports de journal de paiement | ||
| Réductions et promotions | ||
| Vente incitative |
Affichage des principales differences. 17 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
Aucune etude de cas publiee pour cet objectif pour le moment.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aucune etude de cas publiee pour cet objectif pour le moment.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Ce que les hoteliers apprecient
L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations con... L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations concernant la complexité et la flexibilité des outils de reporting, notamment pour les configurations multi-établissements et l'analyse opérationnelle détaillée.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Les points de friction pour les hoteliers
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérien... La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérience client. Cependant, les utilisateurs expriment également le besoin de fonctionnalités de personnalisation plus intuitives pour répondre à des besoins opérationnels spécifiques et aux interactions avec les clients.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Invu POS et Mews POS partagent de nombreuses fonctionnalites Hotel POS Systems de base, mais chacun a des capacites uniques. Invu POS propose 0 partenaires d'integration verifies, tandis que Mews POS en propose 335. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Mews POS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Invu POS : Non. Mews POS : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel POS Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Pineapple Technologies a un HT Score de 0 et Mews a 100. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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