The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 16 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
LIKE MAGIC se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Mobile access on any device.
Voxer se distingue .
Notes comparees basees sur 16 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | From $1,100/mo | Contact sales |
| Avis verifies | 16 | 0 |
Comment chaque produit se classe parmi les fournisseurs Outils de collaboration du personnel pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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Voxer
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|---|---|---|
| Petit (10-24 chambres) ▾ | #7 7 avis | — |
| Moyen (25-74 chambres) ▾ | #16 5 avis | — |
| Grand (75-199 chambres) | #19 2 avis | — |
Par type d'etablissement
| Segment |
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Voxer
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|---|---|---|
| Boutique ▾ | #17 5 avis | — |
| Luxe | #24 2 avis | — |
| Enseigne / Chaine | #25 1 avis | — |
| Sejour prolonge ▾ | #8 8 avis | — |
Par region
| Segment |
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Voxer
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|---|---|---|
| Amerique du Nord | #33 0 avis | — |
| Europe ▾ | #6 15 avis | — |
Choosing between LIKE MAGIC's Staff App and Voxer hinges on your hotel’s specific operational needs. LIKE MAGIC automates and streamlines guest interactions and staff workflows at a high level, while Voxer focuses solely on instant team communication through voice and text. Both aim to improve team efficiency, but their core functionalities differ substantially. Which solution aligns better with your hotel's priorities?
LIKE MAGIC’s Staff App is the more comprehensive and well-reviewed platform for hotel staff collaboration, with 16 reviews, recent positive feedback, and an overall stellar rating. Voxer, by contrast, has no reviews or verified support channels, making it less reliable for hotel operations. For hotels seeking a proven, feature-rich staff tool, LIKE MAGIC is the clear winner.
LIKE MAGIC addresses the entire guest journey, integrating operational systems to automate routine tasks like check-ins, messaging, and service requests. Voxer, in comparison, is a walkie-talkie style communication app designed for quick voice and text messaging among team members. Where LIKE MAGIC offers a full workflow automation suite, Voxer provides only real-time voice and chat.
The key difference is scope: LIKE MAGIC is built specifically for hospitality, with features like guest self-service, digital check-in, and task management, while Voxer is a general team communication tool with no hotel-specific integrations. Do you need a comprehensive operational platform or just instant team messaging?
If your hotel needs to streamline guest interactions, automate routine tasks, and reduce staff workload, go with LIKE MAGIC. Its 16 reviews, 4.94/5 value rating, and high user satisfaction underscore its effectiveness for property management and guest service.
If your team primarily requires instant, voice-based communication to improve coordination among staff, Voxer might seem appealing. However, without any reviews or verified support, Voxer’s reliability for hospitality purposes remains unproven. For a hotel aiming for operational efficiency, LIKE MAGIC’s proven track record makes it the preferable choice.
LIKE MAGIC scores a perfect 5/5 for ease of use, with a high onboarding rating of 4.93/5 and positive reviews emphasizing its intuitive, mobile-friendly interface. Staff find it straightforward to adopt, with minimal training needed, and appreciate its all-in-one platform that reduces app switching.
Voxer has no publicly available ratings or reviews, making it impossible to assess its user-friendliness. As a general-purpose messaging app, it might be simpler for quick chats but lacks the tailored onboarding and support that LIKE MAGIC offers. Edge: LIKE MAGIC.
LIKE MAGIC offers 12 unique features tailored to hotel operations: work prioritization, file library support, case management, real-time task tracking, virtual logbook, late checkouts, multi-property monitoring, analytics dashboard, automated replies, message templates, open API, and mobile access. Voxer provides no additional features beyond basic voice and text messaging.
Voxer’s core functionality is limited to instant communication, lacking hotel-specific tools like task management, integrations, or automation. For comprehensive staff collaboration, LIKE MAGIC’s feature set is far superior. Edge: LIKE MAGIC.
LIKE MAGIC maintains a 4.88/5 customer support rating based on recent reviews, with clients praising its responsiveness and onboarding experience. Hotel staff appreciate its ongoing support and dedicated assistance, which simplifies implementation and daily use.
Voxer has no available reviews or verified support ratings, raising concerns about reliability and assistance post-implementation. Without confirmed hotel-specific support, Voxer appears less suitable for operational-critical communication. Edge: LIKE MAGIC.
LIKE MAGIC integrates with 10 verified partners, including property management systems like Mews and SALTO, and other hospitality tech solutions like apaleo, Oracle Hospitality, and TrustYou. This allows your hotel to connect seamlessly across multiple systems.
Voxer has no listed integrations or verified partner ecosystem, limiting its utility in a hotel environment that relies on connected systems. To optimize workflows, integrations are essential, so LIKE MAGIC’s strong ecosystem is a significant advantage. Edge: LIKE MAGIC.
LIKE MAGIC has accumulated 16 reviews in the past 6 months, with an impressive NPS score of 9.94/10 and a 99% likelihood of recommendation. Hotels in various segments—particularly extended stays and boutique properties—highlight its efficiency, ease of use, and guest service improvements.
Voxer has no reviews or recent feedback, making it impossible to gauge hotel satisfaction. Without tangible ratings or hotel endorsements, LIKE MAGIC’s proven reputation makes it the more trusted choice.
LIKE MAGIC’s pricing starts at $1,100 per month, with no free trial, freemium, or hidden implementation fees. Its transparent flat-rate model simplifies budgeting for your hotel.
Voxer’s pricing information is unavailable, and no trial or clear cost structure is provided. Given the lack of transparency and reviews, the total cost and value for Voxer remain uncertain. For clarity and assured ROI, LIKE MAGIC’s pricing is preferable.
LIKE MAGIC stands out as a dedicated, multi-feature hotel staff platform backed by recent reviews, high ratings, and proven results. Its suite of tools automates routine tasks, reduces staff workload, and enhances guest experiences, making it a reliable choice for hotels seeking operational excellence.
Voxer, while effective as a communication app, lacks hotel-specific integrations, reviews, and proven support, limiting its utility as a comprehensive staff collaboration solution. It’s best suited for small teams that need quick voice or text messaging without broader operational tools.
If your hotel values a well-supported, feature-rich platform with proven satisfaction, LIKE MAGIC is the clear choice. If you only need basic team chat or voice communication, Voxer might suffice, but without verified hotel-specific success, it’s less reliable for business-critical functions.
La tarification des Outils de collaboration du personnel est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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Voxer
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| Starting Price | From $1,100/mo | — |
Selon la base de donnees produits de HTR, LIKE MAGIC (Staff App) et Voxer partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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Voxer
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|---|---|---|
| Départs tardifs | ||
| Journal de bord virtuel | ||
| La gestion de cas | ||
| Priorisation des travaux | ||
| Prise en charge de la bibliothèque de fichiers (images, documents et vidéos) | ||
| Suivi des tâches en temps réel |
Nous avons analyse 4 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
Voxer
Aucune etude de cas publiee pour cet objectif pour le moment.
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
Voxer
Aucune etude de cas publiee pour cet objectif pour le moment.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. LIKE MAGIC (Staff App) et Voxer partagent de nombreuses fonctionnalites Staff Collaboration Tools de base, mais chacun a des capacites uniques. LIKE MAGIC (Staff App) propose 10 partenaires d'integration verifies, tandis que Voxer en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. LIKE MAGIC (Staff App) est en tete pour la facilite d'utilisation avec 5.0/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
LIKE MAGIC (Staff App) : Non. Voxer : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Staff Collaboration Tools proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. LIKE MAGIC a un HT Score de 0 et Voxer a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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