The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 169 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Mews se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Payment Log Reports and Mobile Ordering.
Novacom se distingue .
Notes comparees basees sur 169 avis verifies d'hoteliers sur HTR.
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| Rapport qualite-prix |
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| Prix de depart | From $200/mo | Contact sales |
| Avis verifies | 169 | 0 |
Apres analyse de 169 avis verifies, les utilisateurs de Mews apprecient surtout interface utilisateur et rapports, integration with third-party systems, seamless pms integration, tandis que ceux de Novacom mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Novacom |
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Interface utilisateur et rapports
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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| Inconvenients | |
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Product Development and Feature Evolution
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Personnalisation et flexibilité
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Améliorations opérationnelles
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Comment chaque produit se classe parmi les fournisseurs Systèmes de point de vente hôteliers pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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Novacom |
|---|---|---|
| Petit (10-24 chambres) ▾ | #2 44 avis | — |
| Moyen (25-74 chambres) ▾ | #3 94 avis | — |
| Grand (75-199 chambres) ▾ | #5 7 avis | — |
| Tres grand (200+ chambres) ▾ | #2 9 avis | — |
Par type d'etablissement
| Segment |
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Novacom |
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| Boutique ▾ | #3 74 avis | — |
| Luxe ▾ | #3 41 avis | — |
| Enseigne / Chaine ▾ | #3 31 avis | — |
| Sejour prolonge ▾ | #2 12 avis | — |
Par region
| Segment |
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Novacom |
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| Amerique du Nord ▾ | #3 14 avis | — |
| Europe ▾ | #2 130 avis | — |
| Asie-Pacifique | #5 4 avis | — |
| Moyen-Orient | #6 0 avis | — |
Choosing the right POS system for your hotel depends on your operational needs, technological integration, and guest experience goals. While both products aim to streamline transactions and improve service, Mews POS by Mews stands out as the more validated and comprehensive solution. Novacom Fun Control by Novacom, on the other hand, lacks recent reviews, support, and measurable customer feedback, making its suitability less certain. Your decision should hinge on which product offers the proven features and support your property requires.
Mews POS and Novacom Fun Control address different core needs within hospitality operations. Mews POS is built specifically for hotel restaurants, integrating seamlessly with property management systems, facilitating digital ordering, and automating billing. Novacom Fun Control, meanwhile, is a broader customer experience management platform tailored more toward entertainment venues and leisure businesses, focusing on customer engagement and feedback analysis.
Both systems aim to optimize guest interactions and operational workflows, but their divergence lies in scope: Mews POS centers on transactional efficiency within hotels, while Novacom offers insights and recommendations for enhancing guest satisfaction in leisure settings. Given the absence of recent Novacom reviews and the extensive validation of Mews, the question becomes whether your focus is on restaurant management or overall guest experience analytics.
If your hotel demands a purpose-built POS with proven integrations, automation, and a broad feature set, Mews POS is the clear choice. It’s most suitable for hotels seeking to streamline F&B operations, reduce manual errors, and improve billing accuracy. For properties with a significant focus on restaurant efficiency or those already using Mews PMS, this product offers direct benefits like inventory management, digital menus, and customer insights.
Conversely, if your hotel or leisure property prioritizes understanding guest sentiment, improving customer engagement, and leveraging AI-driven recommendations, Novacom Fun Control might seem appealing. However, with no recent reviews or active user feedback, it’s difficult to assess its actual impact or integration capabilities in a hotel setting. For most hotels, the lack of recent validation tips the scale toward Mews POS.
Mews POS scores highly for ease of use, with a 4.74 out of 5 rating based on 156 reviews, and recent feedback emphasizing its intuitive, modern interface and smooth onboarding. Users describe it as "very comprehensive and user-friendly," with a well-structured onboarding process that facilitates quick staff adoption. Support for cross-device functionality—desktop, tablet, smartphone—further enhances operational flexibility.
In contrast, Novacom Fun Control has no recent reviews or user ratings available, making it impossible to objectively compare usability. Its lack of validation and user feedback suggests that it may not be as polished or straightforward for hotel staff unfamiliar with specialized entertainment or customer engagement systems.
Edge: Mews POS.
Mews POS offers an extensive suite of 29 features exclusive to its platform, including PCI compliance, discounts and promotions, upselling, digital menus, advanced ordering, self-service table-side ordering, integrated kitchen display, mobile ordering, inventory and ingredient management, stock alerts, recipe costing, detailed reporting, rewards programs, and integrations with accounting software. These features directly support hotel restaurant and bar operations, reducing manual work and increasing revenue opportunities.
Novacom Fun Control lacks a comparable feature set, with no unique features or integrations listed. Its focus seems to be on customer feedback and AI-driven insights rather than transactional or operational tools specific to hotel dining or retail.
Edge: Mews POS.
Mews POS maintains a high support rating of 4.43 out of 5 based on recent reviews, with users praising its reliable, solution-oriented support team and comprehensive onboarding process. Testimonials highlight staff responsiveness, helpful onboarding, and ongoing assistance, which are critical for a smooth implementation.
Novacom lacks recent reviews or support data, making it impossible to assess the quality of its customer service or onboarding process. Given its absence of validated user feedback, Mews’s support infrastructure clearly leads.
Edge: Mews POS.
Mews boasts an impressive 336 verified partnerships, including integrations with Criton, Right Revenue, Sage, Orange Hotel Marketing, and many others, allowing for a highly connected operational ecosystem. These integrations enable real-time booking management, payment processing, and financial reporting, essential for hotel environments.
Novacom has no listed integrations or verified partners, limiting its ability to connect with existing hotel management or financial systems. For a hotel seeking a well-connected platform, Mews clearly offers a substantial advantage.
Edge: Mews POS.
Based on the latest data, Mews POS receives a 100 HT Score, a perfect rating, with 156 reviews—66 of which are recent. User feedback highlights its ease of use, support, and feature richness, with a 95% likelihood to recommend. It is favored across diverse hotel segments, especially for larger properties and those prioritizing operational automation.
Novacom has no recent reviews or user ratings available, making it impossible to gauge hotel satisfaction. The absence of recent feedback strongly favors Mews as the more trusted choice.
Edge: Mews POS.
Mews POS costs $200 per month, with no free tier or trial available, and charges are straightforward with no implementation fees. Its transparent pricing aligns with its extensive feature set and proven support.
Novacom does not list specific pricing, and with no recent customer evidence, its value proposition remains unclear. The lack of transparent pricing or trial options limits its appeal for most hoteliers.
Not ideal if your hotel primarily focuses on entertainment or leisure experiences outside traditional F&B operations, or if you do not already use Mews PMS.
Not ideal if your hotel relies on robust POS features, inventory management, or direct integrations with PMS and financial tools, especially given the lack of recent validation.
Mews POS is a proven hotel restaurant POS system with extensive features, a high user satisfaction score, and numerous integrations, making it suitable for hotels seeking operational efficiency and guest experience enhancement. Its recent reviews and support ratings provide confidence in its ongoing performance.
Novacom Fun Control, while promising with AI-driven insights, lacks recent customer feedback, validated support, and integration options, raising questions about its effectiveness in a hotel environment. Its strengths appear more aligned with leisure or entertainment venues rather than direct hotel management.
If your hotel needs a reliable, well-supported POS that integrates seamlessly and boosts operational flow, Mews POS is undeniably the stronger choice. Conversely, if your focus is on customer sentiment analysis and engagement in a leisure setting, you might want to explore Novacom further, but only with cautious expectations.
La tarification des Systèmes de point de vente hôteliers est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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Novacom | |
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| Starting Price | From $200/mo | — |
Selon la base de donnees produits de HTR, Mews POS et Novacom Fun Control partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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Novacom |
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| Conforme PCI | ||
| Fractionnement des chèques | ||
| Menus numériques | ||
| Rapports de journal de paiement | ||
| Réductions et promotions | ||
| Vente incitative |
Affichage des principales differences. 17 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aucune etude de cas publiee pour cet objectif pour le moment.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations con... L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations concernant la complexité et la flexibilité des outils de reporting, notamment pour les configurations multi-établissements et l'analyse opérationnelle détaillée.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Les points de friction pour les hoteliers
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérien... La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérience client. Cependant, les utilisateurs expriment également le besoin de fonctionnalités de personnalisation plus intuitives pour répondre à des besoins opérationnels spécifiques et aux interactions avec les clients.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Mews POS et Novacom Fun Control partagent de nombreuses fonctionnalites Hotel POS Systems de base, mais chacun a des capacites uniques. Mews POS propose 335 partenaires d'integration verifies, tandis que Novacom Fun Control en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Mews POS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Mews POS : Non. Novacom Fun Control : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel POS Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Mews a un HT Score de 100 et Novacom a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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