The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 887 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Mews se distingue en ease of use and customer support — en particulier pour les etablissements independent (4.9/5) , avec des fonctionnalites exclusives comme Revenue management module and Guest CRM.
Smart Finder se distingue .
Notes comparees basees sur 887 avis verifies d'hoteliers sur HTR.
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| Prix de depart | From $900/mo | Contact sales |
| Avis verifies | 887 | 0 |
Apres analyse de 887 avis verifies, les utilisateurs de Mews apprecient surtout ease of use, automation and integrations, customizability and flexibility, tandis que ceux de Smart Finder mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Ease of Use
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Automation and Integrations
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Customizability and Flexibility
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Intégration et soutien
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Billing and Invoicing
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Rapports et analyses
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Multi-Property Management
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Comment chaque produit se classe parmi les fournisseurs Systèmes de gestion immobilière pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | #3 329 avis | — |
| Moyen (25-74 chambres) ▾ | #1 397 avis | — |
| Grand (75-199 chambres) ▾ | #3 45 avis | — |
| Tres grand (200+ chambres) ▾ | #3 49 avis | — |
Par type d'etablissement
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| Boutique ▾ | #1 483 avis | — |
| Luxe ▾ | #5 220 avis | — |
| Enseigne / Chaine ▾ | #2 170 avis | — |
| Sejour prolonge ▾ | #1 130 avis | — |
Par region
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| Amerique du Nord ▾ | #8 106 avis | — |
| Europe ▾ | #1 660 avis | — |
| Asie-Pacifique ▾ | #10 17 avis | — |
| Moyen-Orient ▾ | #28 8 avis | — |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and revenue. Both Mews PMS and Soraso aim to streamline hospitality management, but they differ markedly in review volume, recent user feedback, and feature breadth. Mews, with over 750 reviews and a recent surge in user satisfaction, stands as the more proven option. How do these two solutions stack up in key areas essential to your hotel’s success?
Mews is a cloud-based platform designed to automate reservations, billing, and guest communications while offering extensive integrations through its marketplace. Soraso, by contrast, appears less established, with no available review data, and lacks transparent recent user feedback. While Mews’s large and recent review base suggests ongoing support and innovation, Soraso’s limited information leaves its reliability and feature set less certain. Are you comfortable choosing a solution with proven performance at scale, or do you prefer emerging technology without clear validation?
If your hotel needs a mature, highly-rated PMS with a broad feature set, go with Mews. Its extensive integrations, automation tools, and proven track record for improving operational efficiency make it ideal for mid-sized to large hotels, boutique properties, and chains seeking scalability. Conversely, if your hotel is smaller, with simple requirements and a preference for a lesser-known provider, Soraso might appeal — but with no review data or recent feedback, the risk remains high. Would you prefer a system backed by thousands of reviews and ongoing development, or venture into unproven territory?
Mews scores an impressive 4.7 out of 5 for ease of use, supported by a modern, intuitive interface and a straightforward onboarding process reflected in reviews. Users frequently mention that Mews is “very user-friendly” and “makes everything much easier,” with support teams praised for their responsiveness. Soraso’s ease of use remains unverified due to the absence of reviews or user feedback, making it difficult to assess whether it can match Mews’s high usability standards. Edge: Mews.
Mews offers a robust suite of 59 unique features, including multi-language and multi-currency support, revenue management, booking engine, guest CRM, integrated POS, and automated night audit. Soraso’s feature set remains unspecified, with no available data indicating comparable capabilities. Given the extensive feature count and proven integrations in Mews, it’s clear that it provides more tools to optimize operations and guest engagement. Edge: Mews.
Mews maintains a 4.27 out of 5 support rating, with most reviews highlighting responsive, helpful customer service and effective onboarding. Hoteliers often say, “their support team sets new standards,” and recent reviews indicate ongoing satisfaction. Without any reviews or support data for Soraso, assessing its support quality is impossible. Given Mews’s proven support track record, it is the safer choice for hotels prioritizing reliable assistance. Edge: Mews.
Mews boasts over 336 verified integrations, including key partners like IDeaS, Criton, and Orange Hotel Marketing, enabling flexible customization. Soraso’s reported partnership count is only 2, with one shared partner (IDeaS), and limited information on its integration ecosystem. For hotels that rely on diverse third-party tools, Mews’s extensive integrations provide a clear advantage. Edge: Mews.
Mews’s 4.62/5 overall rating, based on 758 reviews, demonstrates strong and recent user satisfaction, especially among boutique, hostel, and city center hotels. Reviewers applaud its user-friendliness, automation, and support. Soraso has no publicly available reviews or ratings, leaving its hotel user perception uncertain. Given the transparent recent feedback, Mews clearly holds higher reputation among hoteliers. Edge: Mews.
Mews’s pricing starts at $900 monthly, with no implementation or trial fees, offering transparency for hotels seeking predictable costs. Soraso’s pricing details are unavailable, which complicates budgeting and comparison. Without concrete numbers for Soraso, Mews’s clear pricing structure provides a more informed basis for decision-making. Edge: Mews.
Mews stands out with its extensive, proven feature set, high user ratings, and a large base of recent reviews, reflecting ongoing development and support. It’s especially suited for hotels looking for a scalable, flexible PMS that integrates with a wide array of tools and enhances operational efficiency.
If your hotel values reliability, proven performance, and a rich ecosystem, Mews is the clear choice, offering tools that support growth and guest satisfaction. Its comprehensive support and extensive integrations make it ideal for hotels aiming to optimize every aspect of their operations.
On the other hand, Soraso remains an unverified option with no available recent reviews or detailed features, making it a risky choice for hotels seeking stability and proven results. If your hotel is small, with basic needs, and willing to take a chance on a lesser-known provider, Soraso might be considered, but the lack of data warrants caution.
In conclusion, for hotels prioritizing confidence, scalability, and a proven track record, Mews is the best fit. Its extensive review base and recent user feedback confirm its position as a leading PMS in the hospitality industry.
La tarification des Systèmes de gestion immobilière est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $900/mo | — |
Selon la base de donnees produits de HTR, Mews PMS et Soraso partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| CRM invité | ||
| Module de gestion des revenus | ||
| Moteur de réservation | ||
| Multi-devise | ||
| Multilingue | ||
| Profils d'invités |
Affichage des principales differences. 47 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
Les points de friction pour les hoteliers
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
Bien que Mews offre des fonctionnalités de reporting et d'analyse performantes, plusieurs avis soulignent le besoin de fonctionnalités de reporting pl... Bien que Mews offre des fonctionnalités de reporting et d'analyse performantes, plusieurs avis soulignent le besoin de fonctionnalités de reporting plus personnalisables et flexibles. Les utilisateurs souhaitent des analyses de données plus fines, notamment en matière de réservations et de revenus.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Mews PMS et Soraso partagent de nombreuses fonctionnalites Property Management Systems de base, mais chacun a des capacites uniques. Mews PMS propose 335 partenaires d'integration verifies, tandis que Soraso en propose 2. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Mews PMS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Mews PMS : Non. Soraso : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Property Management Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Mews a un HT Score de 100 et Smart Finder a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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