Crave Interactive Tablets (acq by HCN) vs. Poshie:
Lequel vous convient le mieux ?

The Decision

Choosing the right in-room hotel tablet can significantly influence guest satisfaction, operational efficiency, and revenue. Crave Interactive offers a comprehensive, feature-rich platform with a strong global presence and broad integration options, while POSHIE presents a highly-rated, simple communication-focused device primarily used in city center hotels. Your decision hinges on whether you prioritize extensive features and integrations or straightforward communication tools with high guest ratings. Which solution aligns best with your hotel’s needs?

Is Crave Interactive or POSHIE Better for Hotels?

Crave Interactive provides a robust in-room tablet system designed for hotels seeking a customizable, multi-feature platform that enhances guest engagement and operational workflows. POSHIE, on the other hand, emphasizes communication and information sharing, with a focus on simplicity and ease of use, particularly suited to city center hotels. Crave scores higher in overall ratings and recent reviews, indicating a more current and trusted solution. Would your hotel benefit from a feature-rich system or a straightforward communication device?

Crave’s 147 reviews, with a 4.6/5 overall score and recent feedback, showcase its established presence and ongoing development. POSHIE’s single review and perfect 5/5 rating suggest high satisfaction but lack recent, diverse feedback. The choice depends on if you need a platform that has proven its reliability across multiple regions and hotel types, or if a niche, communication-centric solution suffices. Do you want a comprehensive platform or a streamlined guest communication device?

Crave Interactive vs Poshie: Which Should Your Hotel Choose?

If your hotel needs an in-room tablet system capable of extensive guest engagement, operational automation, and revenue-boosting features, Crave Interactive is the clear choice. It supports multi-lingual content, payments, room controls, and integrations with over 17 partners, making it ideal for large or luxury properties aiming for a modern, upscale experience. Conversely, if your hotel prioritizes straightforward communication, local information, and simple room service, especially in city center hotels, POSHIE can meet those needs efficiently, but it lacks the broad feature set of Crave.

Crave is best suited for hotels aiming to elevate guest experience through interactive marketing, upselling, and operational automation. POSHIE excels in streamlining guest communication and simplifying room amenities for hotels focusing on basic yet effective guest engagement. Your choice should depend on whether your hotel values comprehensive functionality or simple, targeted communication. Which approach aligns with your property’s strategy?

Is Crave Interactive or POSHIE Easier to Use?

Crave Interactive’s user interface scores 4.5/5, praised for its intuitive design but noted to have some room for improving customization and backend content management. Its onboarding process is rated 4.37/5, with support highly regarded for responsiveness. However, some users report difficulty updating content, which can slow down operational agility. POSHIE scores a perfect 5/5 in ease of use, thanks to its straightforward, minimalistic interface that requires little training, and its simple setup process.

Edge: Poshie.

Which Has Better Features: Crave Interactive or POSHIE?

Crave’s system boasts 30 unique features, including hotel directory, multi-lingual support, payments, room service ordering, guest messaging, and TV controls—covering a broad spectrum of in-room services. It also offers advanced functionalities like digital menus, contactless ordering, NFC, and loyalty programs, making it a versatile platform for diverse hotel types. POSHIE, with no additional features beyond basic communication and info sharing, offers a limited feature set but excels in simplicity.

Crave’s extensive feature list caters to hotels that want to automate and personalize guest interactions extensively. POSHIE’s strength lies in its straightforward communication tools, suitable for hotels that want to keep things simple. For a property looking to implement comprehensive in-room technology, Crave has the edge.

Edge: Crave Interactive.

Which Has Better Customer Support: Crave Interactive or POSHIE?

Crave scores 4.6/5 for customer support, with reviews highlighting their quick, attentive service and effective onboarding. Users appreciate the support team’s responsiveness, especially during setup and ongoing maintenance, which ensures minimal disruption. POSHIE’s support rating is 4.5/5, with positive feedback on their helpfulness, despite limited review data.

Crave’s support is bolstered by its larger team and more extensive market experience, making it more reliable for hotels that require dedicated assistance. Edge: Crave Interactive.

Which Has More Integrations: Crave Interactive or POSHIE?

Crave integrates with 17 verified partners, including Interel, PressReader, Book4Time, Quore, Oracle Hospitality, and more, allowing advanced automation and connection with existing hotel systems. POSHIE currently offers no verified integrations, limiting its compatibility with broader hotel management tools.

If your hotel relies on a complex tech ecosystem, Crave’s integrations give it a substantial advantage. For basic communication needs without integration concerns, POSHIE might suffice. Edge: Crave Interactive.

Which Do Hoteliers Rate Higher: Crave Interactive or POSHIE?

Crave’s 147 reviews, with a 4.6/5 rating and recent feedback, demonstrate broad hotel satisfaction, especially among luxury and independent properties. It is rated highly across multiple segments, including resorts (4.57/5) and boutique hotels (4.6/5). POSHIE’s single review and perfect 5/5 rating reflect strong individual satisfaction but lack comprehensive or recent data.

Given the volume and freshness of reviews, Crave’s reputation is more reliable. Hotels seeking proven technology should favor Crave. Edge: Crave Interactive.

How Much Do Crave Interactive and POSHIE Cost?

Crave’s pricing starts at $1,200 for the base system without ongoing fees or trials, with no mention of additional charges. POSHIE’s pricing details are not publicly available, which may suggest a custom quote or variable pricing model.

Crave’s transparent pricing makes budgeting straightforward. Without clear data, POSHIE’s cost remains uncertain, but its simpler offering might entail lower or variable costs. For predictable budgeting, Crave has the edge.

What Type of Hotel Should Use Crave Interactive?

• Hotels that want a feature-rich, customizable guest experience platform.
• Properties aiming to increase operational efficiency with automation.
• Resorts and luxury hotels seeking multi-lingual, integrated solutions.
• Hotels prioritizing upselling and revenue generation.
• Hotels with existing tech systems to integrate with.

Not ideal if your hotel operates on a very tight budget or prefers minimal tech investments.

Not ideal if...

• Your hotel mainly offers straightforward communication and basic info.
• You lack the resources for ongoing content management.
• Your property is small and prefers a simple system over extensive customization.

Edge: Crave Interactive.

What Type of Hotel Should Use POSHIE?

• City center hotels and boutique properties focusing on guest communication.
• Hotels seeking a simple, easy-to-deploy device for basic in-room info sharing.
• Hotels with a limited IT team or minimal need for integration.
• Hotels prioritizing quick onboarding and straightforward operation.

Not ideal if you need extensive automation, multi-language support, or integrated payment options.

Not ideal if...

• Your property aims to implement a comprehensive tech ecosystem.
• You require advanced features like room controls, upselling, or digital menus.
• Your hotel has multiple locations needing uniform solutions.

Edge: Poshie.

Crave vs Poshie: The Bottom Line for Hotels

Crave Interactive offers a comprehensive, multi-feature platform supported by a large global presence, with high ratings and proven integrations. It’s ideal if your hotel seeks to automate operations, upsell services, and provide a modern guest experience through a customizable system.

POSHIE excels as a straightforward communication device, rated highly for ease of use, perfect for hotels that want simple, effective guest interaction without complex integrations. Its single review’s perfect score indicates strong satisfaction but less proven breadth.

Choose Crave if your hotel values scale, automation, and diverse features. Opt for POSHIE if your focus is on basic communication, quick deployment, and simplicity. For hotels prioritizing comprehensive guest engagement and operational automation, Crave is the definitive choice.