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2021 signifies a travel and technology reset for holiday park operators as we navigate the road to recovery. Historical processes are to be left in the past, as we redefine what it means to travel and connect with guests, using technology to attract, build and nurture relationships. The report explores three key areas; the evolving expectations of guests, the accelerated adoption of technology and reevaluation of marketing and revenue strategies.
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Trends and Challenges for Hospitality Operators 2021
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