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Review of NIVULA SA

10
Complete tool that allows me to manage Guest comments in a more organised way
Hotel Manager from 50-74 chambre City Center Hotels in Genoa (Italy)
Vérifié
il y a 3 ans
Produits examinés
Gestion de la réputation
Qu'est-ce que vous aimez le plus ?
I use Reputation by Nivula on a daily basis because it allows me to monitor and manage all the reviews regardless of the channel they come from with a single tool, this allows me to be timely in responding to the Customer and to immediately identify and resolve any problems reported by the Guests
Qu'est-ce qui vous déplaît ou qui pourrait être amélioré ?
Nothing to report, perhaps a function could be added that sends an email or message if insufficient feedback is received
5.0
Excellent
Facilité d’utilisation
5.0/5
Service client
5.0/5
ROI
5.0/5
Mise en œuvre
N/A

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