Get the valuable feedback you need to improve your guest experience.
Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Tripadvisor (Reputation Pro)
5.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Tripadvisor (Reputation Pro)
Unranked in Guest Survey Software
Give travelers the confidence to book with you.
100% recommended by 1 hotels
Tripadvisor has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Tripadvisor?
Founded in 2000 | Headquarters in Needham (United States) | 4689 employees
Tripadvisor (Reputation Pro) is a comprehensive reputation management system designed to enhance your business's online presence and credibility. The platform actively collects reviews on your behalf, helping to increase your visibility on Tripadvisor and assure guests of your commitment to providing a memorable, healthy, and safe travel experience. With Reputation Pro, you can directly influence your ranking, amassing more reviews that travel-dependent decisions are based upon. This leads to increased visibility and ultimately, more bookings. It seamlessly fits into your business operations by bolstering online reputation, instilling guest confidence, and driving growth.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Tripadvisor products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Tripadvisor Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Tripadvisor Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Tripadvisor
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Tripadvisor's Provided Description:
"For the first time ever, you can work directly with Tripadvisor to impact your ranking on our platform. We’ll collect more reviews on your behalf to help increase your visibility and assure guests that you’re providing a travel experience that is memorable, healthy and safe. Travelers depend on guest feedback to make decisions. As travel starts to pick up again, it’s essential to prove your credibility and instill confidence in potential guests to make them want to book with you. More reviews. More visibility. More bookings."
FAQs
Tripadvisor (Reputation Pro) Alternatives
Not sure if Tripadvisor is right for your hotel? Here are similar Guest Survey Software vendors that could be a good fit for your hotel:
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Available Add-ons & Modules
Reviews Express
Reputation Management
Get free tools to collect more reviews on the world's largest travel site.
Private Surveys
Guest Survey Software
Send email campaigns to guests and collect private survey responses. Use the Review Express Dashboard to track your Review Express + private surveys guest feedback.
Respond to Reviews
Show your commitment to your guests by responding to reviews and inquiries.
Tripadvisor (Reputation Pro)
Reputation Management
Reputation Pro empowers owners to drive more bookings and impact their ranking on Tripadvisor and beyond.
Q1 '26 Guest Survey Software Survey Insights
Is Tripadvisor a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 4
Mid-sized
96%
(245)
Mid-sized hotels say that GuestRevu's Guest Survey Software ranks highly due to its intuitive dashboard, robust reporting features, and seamless survey management, as revealed in verified HotelTechReport reviews. These strengths enable efficient guest feedback analysis, crucial for performance improvement.
#1
of 3
Enterprise
97%
(21)
X Large hotels say that GuestRevu's Guest Survey Software stands out for its intuitive interface, ease of integration with OTAs, and comprehensive reporting capabilities, as noted in verified HotelTechReport reviews. These features facilitate seamless feedback management and insightful trend analysis.
#2
of 3
Large
93%
(33)
Large hotels say that GuestRevu's Guest Survey Software stands out in verified HotelTechReport reviews for its seamless integration, AI-driven analysis, and user-friendly interface. These strengths enable efficient guest feedback management, improving service delivery and facilitating data-driven decision-making for Large hotels.
Mid-sized
96%
(245)
#1
of 4
Mid-sized hotels say that GuestRevu's Guest Survey Software ranks highly due to its intuitive dashboard, robust reporting features, and seamless survey management, as revealed in verified HotelTechReport reviews. These strengths enable efficient guest feedback analysis, crucial for performance improvement.
Enterprise
97%
(21)
#1
of 3
X Large hotels say that GuestRevu's Guest Survey Software stands out for its intuitive interface, ease of integration with OTAs, and comprehensive reporting capabilities, as noted in verified HotelTechReport reviews. These features facilitate seamless feedback management and insightful trend analysis.
Large
93%
(33)
#2
of 3
Large hotels say that GuestRevu's Guest Survey Software stands out in verified HotelTechReport reviews for its seamless integration, AI-driven analysis, and user-friendly interface. These strengths enable efficient guest feedback management, improving service delivery and facilitating data-driven decision-making for Large hotels.
Rank
Hotel type
Popular alternatives
#1
of 5
Branded Hotels
97%
(119)
Branded hotels say that GuestRevu's Guest Survey Software, as highlighted in verified HotelTechReport reviews, excels due to its user-friendly interface, insightful analytics, and effective customer support. These features facilitate timely feedback management, critical for maintaining service standards at Branded hotels.
#1
of 4
Resorts
96%
(199)
Resort hotels say that GuestRevu's Guest Survey Software, based on verified HotelTechReport reviews, is valued for its user-friendly interface, real-time feedback capabilities, and comprehensive reporting features. These aspects enable resorts to improve guest satisfaction efficiently and effectively.
#1
of 4
Other
94%
(109)
Other hotels say that GuestRevu's Guest Survey Software ranks highly in verified HotelTechReport reviews due to its user-friendly design, comprehensive reporting features, and integration capabilities. These strengths facilitate efficient feedback collection and service improvement, which are crucial for Other hotels.
Branded Hotels
97%
(119)
#1
of 5
Branded hotels say that GuestRevu's Guest Survey Software, as highlighted in verified HotelTechReport reviews, excels due to its user-friendly interface, insightful analytics, and effective customer support. These features facilitate timely feedback management, critical for maintaining service standards at Branded hotels.
Resorts
96%
(199)
#1
of 4
Resort hotels say that GuestRevu's Guest Survey Software, based on verified HotelTechReport reviews, is valued for its user-friendly interface, real-time feedback capabilities, and comprehensive reporting features. These aspects enable resorts to improve guest satisfaction efficiently and effectively.
Other
94%
(109)
#1
of 4
Other hotels say that GuestRevu's Guest Survey Software ranks highly in verified HotelTechReport reviews due to its user-friendly design, comprehensive reporting features, and integration capabilities. These strengths facilitate efficient feedback collection and service improvement, which are crucial for Other hotels.
Rank
Region
Popular alternatives
#1
of 5
Europe
96%
(120)
Hotels in Europe say that GuestRevu's Guest Survey Software is an intuitive and efficient tool for consolidating guest feedback, offering seamless integration with major platforms like TripAdvisor and providing actionable insights that are essential for enhancing service standards and improving online reputation. The needs of European hoteliers for a competitive edge are met by features that allow for meaningful score benchmarking against competitors, time-saving automated processes, and responsive customer support, although enhancements in customization options and AI capabilities could further streamline operations and amplify customer engagement.
#2
of 4
North America
97%
(45)
Hotels in North America say that GuestRevu's Guest Survey Software is highly valued for its user-friendly interface and comprehensive reputation management capabilities, making it a critical tool for maintaining and improving guest satisfaction. Many hoteliers appreciate the platform's integration with popular review sites and its AI-driven insights, though they note some challenges with sentiment analysis and reporting customization. Overall, the software's ability to consolidate guest feedback and offer actionable insights aligns well with the operational needs of North American hotels, facilitating a more efficient approach to enhancing guest experiences and managing reputations across diverse properties.
#1
of 2
Middle East
100%
(5)
Hotels in the Middle East say that GuestRevu's Guest Survey Software stands out for its ability to seamlessly integrate with existing systems, provide comprehensive insights from guest feedback, and simplify reputation management—key elements that align with the region's focus on operational efficiency and high-quality guest experiences. The platform's intuitive interface and automated tools are particularly valued for enhancing data-driven decision-making and facilitating timely guest satisfaction improvements. While the software is highly regarded, users suggest that additional customization and integration features could further support the diverse needs of hotels in the region.
Europe
96%
(120)
#1
of 5
Hotels in Europe say that GuestRevu's Guest Survey Software is an intuitive and efficient tool for consolidating guest feedback, offering seamless integration with major platforms like TripAdvisor and providing actionable insights that are essential for enhancing service standards and improving online reputation. The needs of European hoteliers for a competitive edge are met by features that allow for meaningful score benchmarking against competitors, time-saving automated processes, and responsive customer support, although enhancements in customization options and AI capabilities could further streamline operations and amplify customer engagement.
North America
97%
(45)
#2
of 4
Hotels in North America say that GuestRevu's Guest Survey Software is highly valued for its user-friendly interface and comprehensive reputation management capabilities, making it a critical tool for maintaining and improving guest satisfaction. Many hoteliers appreciate the platform's integration with popular review sites and its AI-driven insights, though they note some challenges with sentiment analysis and reporting customization. Overall, the software's ability to consolidate guest feedback and offer actionable insights aligns well with the operational needs of North American hotels, facilitating a more efficient approach to enhancing guest experiences and managing reputations across diverse properties.
Middle East
100%
(5)
#1
of 2
Hotels in the Middle East say that GuestRevu's Guest Survey Software stands out for its ability to seamlessly integrate with existing systems, provide comprehensive insights from guest feedback, and simplify reputation management—key elements that align with the region's focus on operational efficiency and high-quality guest experiences. The platform's intuitive interface and automated tools are particularly valued for enhancing data-driven decision-making and facilitating timely guest satisfaction improvements. While the software is highly regarded, users suggest that additional customization and integration features could further support the diverse needs of hotels in the region.
Rank
Country
Popular alternatives
#2
of 3
United States
98%
(33)
Hotels in the United States say that GuestRevu's Guest Survey Software is highly valued for its intuitive and user-friendly platform, enabling efficient reputation management and enhancing guest experiences through real-time feedback. The integration of advanced features such as AI-generated response drafts and a robust support team are particularly highlighted, with users noting the system's ease of use and seamless data navigation as critical advantages. However, they express a desire for expanded reporting capabilities and sentiment analysis improvements, especially for handling multi-property operations and capturing nuanced guest feedback more accurately.
#1
of 2
United Kingdom
96%
(86)
Hotels in the United Kingdom say that GuestRevu's Guest Survey Software aligns well with the distinctive operational needs and feature preferences required by UK hotels. They appreciate its user-friendly interface, extensive reporting capabilities, and the ability to consolidate and compare feedback from various platforms, which assists in effectively enhancing guest experience and boosting their online reputation. The tool is praised for its efficient integration with TripAdvisor and other crucial platforms, although additional PMS/CRM integrations and more customized reporting options are desired to streamline operations further.
#1
of 2
Switzerland
96%
(5)
Hotels in Switzerland say that GuestRevu's Guest Survey Software enhances operational efficiency and boosts guest satisfaction through its intuitive feedback system and detailed reporting capabilities, essential for maintaining a competitive edge in the Swiss hospitality market. While the platform is praised for its ease of use and ability to centralize guest feedback, which is critical for making informed strategic decisions, Swiss hotels would benefit from more personalized features and seamless integration with all key online review platforms to address unique property needs and ensure comprehensive guest insights.
United States
98%
(33)
#2
of 3
Hotels in the United States say that GuestRevu's Guest Survey Software is highly valued for its intuitive and user-friendly platform, enabling efficient reputation management and enhancing guest experiences through real-time feedback. The integration of advanced features such as AI-generated response drafts and a robust support team are particularly highlighted, with users noting the system's ease of use and seamless data navigation as critical advantages. However, they express a desire for expanded reporting capabilities and sentiment analysis improvements, especially for handling multi-property operations and capturing nuanced guest feedback more accurately.
United Kingdom
96%
(86)
#1
of 2
Hotels in the United Kingdom say that GuestRevu's Guest Survey Software aligns well with the distinctive operational needs and feature preferences required by UK hotels. They appreciate its user-friendly interface, extensive reporting capabilities, and the ability to consolidate and compare feedback from various platforms, which assists in effectively enhancing guest experience and boosting their online reputation. The tool is praised for its efficient integration with TripAdvisor and other crucial platforms, although additional PMS/CRM integrations and more customized reporting options are desired to streamline operations further.
Switzerland
96%
(5)
#1
of 2
Hotels in Switzerland say that GuestRevu's Guest Survey Software enhances operational efficiency and boosts guest satisfaction through its intuitive feedback system and detailed reporting capabilities, essential for maintaining a competitive edge in the Swiss hospitality market. While the platform is praised for its ease of use and ability to centralize guest feedback, which is critical for making informed strategic decisions, Swiss hotels would benefit from more personalized features and seamless integration with all key online review platforms to address unique property needs and ensure comprehensive guest insights.
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
Free AI-Powered Report
Want to find out if Tripadvisor (Reputation Pro) is a good fit for your hotel?
Get a free AI analyst report with ranked recommendations, real operator reviews, and pricing benchmarks tailored to your property.
Takes 2 min · No credit card needed
Click to unlock
Tripadvisor Reviews Summary
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Tripadvisor (Reputation Pro) is the #5 most trending product in the Guest Survey Software category (out of 25) and the #401 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTripadvisor’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Tripadvisor Pricing
Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Tripadvisor to Top Alternatives
Live survey solution to engage guests
Customer Alliance is a guest feedback intelligence platform built for the hospitality industry.
Want to find out if Tripadvisor is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
Reservas from 10 to 24 room Bed & Breakfast & Inn in Barra Grande (Brazil)
Verified
7 years ago
THE COMMENTS AND INTERACTION OF OUR CUSTOMERS IS WHAT WE LOVE MORE AND WE LIKE IT.
(original) OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES, É O QUE MAIS ATRAI E GOSTAMOS.
Brazil
Brazil
Reservas
Small Hotel
- 1
It looks like Tripadvisor is not recommended by any hotels
Check out the top 10 most recommended Tripadvisor alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Tripadvisor hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsTripadvisor Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
SiteMinder
93% recommended by 2772 hotels |
Channel Managers
|
|
Cloudbeds
91% recommended by 1864 hotels |
Channel Managers
+2 more |
|
This integration hasn’t been verified by Tripadvisor yet.
Little Hotelier
93% recommended by 1507 hotels |
|
|
Yanolja Cloud Solution
96% recommended by 1401 hotels |
Channel Managers
+4 more |
|
Mews
93% recommended by 777 hotels |
Property Management Systems
|
|
RateGain
94% recommended by 577 hotels |
Hotel Metasearch Management Software
|
|
RoomRaccoon
96% recommended by 572 hotels |
Booking Engine
+2 more |
|
|
This integration hasn’t been verified by Tripadvisor yet.
GuestRevu
95% recommended by 572 hotels |
Reputation Management
|
|
Profitroom
94% recommended by 546 hotels |
Booking Engine
|
|
ThinkReservations
97% recommended by 513 hotels |
Property Management Systems
|
Support
Unverified
Tripadvisor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get Your Free AI Analyst Report
Custom recommendations tailored to your property
Trusted by
Let´s lookup your hotel information
Before you go
Still weighing your guest survey software options?
A few popular systems from our guest survey software guide — or let our AI score each one against your specific property in about two minutes.
01
Canary Technologies
Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™
★ ★ ★ ★ ★
4.7
|
1,508 reviews
