Sonder

0.0 (1 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hospitality, Property management, and Travel accommodations

More than 50% of Sonder’s reviews come from United States of America.

What is Sonder?

Founded in 2012 | Headquarters in Montreal, Quebec | 170 employees
Sonder is a property management system that merges hotel hospitality with the sharing economy. It allows users to rent distinctive Sonders in diverse neighborhoods while maintaining a consistent level of quality, including crisp white linens, premium kitchen and bath essentials, and 24/7 concierge service. By offering a standardized experience in unique properties, Sonder enhances the guest experience and simplifies the management of rental properties. This approach not only elevates customer satisfaction but also streamlines operations for businesses in the hospitality sector, ensuring a smooth integration into existing workflows.

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Capabilities

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Features

Sonder Reviews Summary

Terrible
Ease of Use
0.5/5
Customer Support
0.5/5
ROI
0.5/5
Implementation
0.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Sonder is the #2 most trending product in the Hotel Management Companies category (out of 10) and the #444 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Sonder’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Sonder Pricing

Pricing Available By Request

Sonder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Sonder Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
0

Profiteering during pandemic; appalling corporate ethics

Sonder Guest Review from 1 to 4 room Branded Hotel in Chicago (United States of America)

Verified
4 years ago
Absolutely nothing.. this is a disgusting company that decided to profit off of hard-working individuals.
Country United States of America
Sonder Guest Review
X-Small Hotel
  • 1

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It looks like Sonder is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Sonder Integrations

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Company Functionality
Cloudbeds

This integration hasn’t been verified by Sonder yet.

Cloudbeds

90% recommended by 1679 hotels

Channel Managers
+3 more
CheKin

This integration hasn’t been verified by Sonder yet.

CheKin

85% recommended by 6 hotels

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Support

Unverified

Sonder has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

0%

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