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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Diamo
4.8 (27 REVIEWS)
Ranked 17 (out of 78) in Revenue Management Systems
Open the door to growth with Diamo, the award-winning AI-powered revenue management and marketing system purpose-built for independent hotels.
97% recommended by 21 hotels
Bell - AI powered product analyst
I analyzed all of Diamo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Diamo for its user-friendly interface and impactful automation features, especially its dynamic pricing and rate management, which maximize revenue and optimize pricing strategies across multiple channels. This streamlining benefits small to mid-sized properties by improving RevPar and saving time. The customizable platform and strong customer support further enhance operational efficiency, though suggestions for improvement include more intuitive dashboards and faster data syncing with OTAs.
What Types of Hotels Diamo is Popular For
Size
2 | X-Small (1-9 room)
22 | Small (10-49 room)
2 | Mid-Sized (50-99 room)
1 | Large (100-499 room)
Country
23 | United States
1 | Costa Rica
1 | Mexico
1 | United Kingdom
Type
19 | Boutique Hotels
13 | Resorts
10 | Limited Service & Budget Hotels
9 | Bed & Breakfast & Inns
9 | City Center Hotels
9 | Luxury Hotels
6 | Motels
4 | Airport/Conference Hotels
2 | Branded Hotels
Region
24 | North America
1 | Europe
1 | South America
Category
27 | Revenue Management Systems
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DIAMO is a comprehensive hotel revenue management and marketing platform. It uses AI-driven pricing strategies to optimize revenue, reduce OTA commissions, and increase direct bookings. DIAMO has proven that optimizing each stage of the guest booking journey in concert drive the best revenue outcomes. The platform integrates digital marketing, and pricing management in one place, helping time-strapped hotelier save time and boost RevPAR (Revenue Per Available Room). Additionally, Diamo provides beautifully designed and conversion optimized website and booking engine property owners can be proud of.
Capabilities
Simple & Fast Onboarding
AI-Powered Dynamic Pricing Engine
AI-Powered Dynamic Pricing Engine
Combining occupancy data for each room type with direct competitor pricing, our advanced AI-powered algorithm optimizes prices for each room type 365 days into the future. Prices automatically update in your Property Management System, and you're always in control with ability to change your strategy or override rates for a specific day in the system.
Set it & Forget It Pricing Engine Guardrails
Set it & Forget It Pricing Engine Guardrails
Set up guardrails and pricing strategy settings to match the seasonal demand patterns of your hotel. Stay competitive by properly positioning your property relative to your direct competitors. Our expert revenue managers support you through developing a rate strategy that will uniquely position your property to maximize its revenue potential across the year.
Intuitive Reporting
Expert-Level Digital Marketing
Expert-Level Digital Marketing
Leverage Search Engine Marketing to maximize visibility, metasearch to increase direct bookings, and OTA sponsored ads to increase awareness of your property. By doing marketing and pricing with a single partner, your marketing dollars will always drive the highest possible ROI.
Conversion Optimized Website & Booking Engine
Conversion Optimized Website & Booking Engine
A beautifully designed and customizable website template that merchandises your property in the best way possible across desktop and mobile. Optimized for conversion the website and booking engine together provide a brand-aligned booking experience Owners can be proud of, while maximizing direct booking revenue potential.
Features
Pricing Optimization
Market Intelligence & Forecasting
Dashboards & Reporting
Automation
Multi-Property Functionality
Group Business
Integrations
Other
Recommended by
Achievements
This vendor's trending score is rising, Diamo is the #15 most trending product in the Revenue Management Systems category (out of 78) and the #458 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDiamo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Diamo Case Studies
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References
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Featured Customers
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Hotelier Rating
Looking for specific info?
Fantastic support!
Area Manager from 10 to 24 room Bed & Breakfast & Inn in Glasgow (United Kingdom)
Perfect tool for a small boutique hotel like ours!
Director of Guest Expereince from 10 to 24 room Boutique in La Jolla (United States)
Huge Benefit for our small boutiques hotels
Guest Services Coordinator from 10 to 24 room Boutique in La Jolla (United States)
Huge benefit for our boutique hotel
Director of operations from 10 to 24 room Boutique in La Jolla (United States)
Powerful Platform, Solid Support
Owner from 10 to 24 room Bed & Breakfast & Inn in Durango (United States)
Diamo: Simplifying Revenue Management for Small Motels
Owner from 10 to 24 room Bed & Breakfast & Inn in Durango (United States)
Rate Management with Diamo.
Operations Supervisor from 10 to 24 room Bed & Breakfast & Inn in Foxburg (United States)
Simple, powerful, all-in-one platform
Partner/General Manager from 10 to 24 room Boutique in Ventnor City (United States)
Super Easy to use and efficient
Designer/Public Relations from 25-49 room Boutique in Branson (United States)
Simplifying revenue management for our boutique hotel portfolio
Managing Partner from 25-49 room Boutique in Whitefish (United States)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Diamo understands, much like SiteMinder, that Revenue Management has evolved beyond simply selling the right room to the right person at the right time. For independent small hotels, navigating this complexity can be challenging. However, Diamo offers a comprehensive Revenue Management solution that simplifies this process. With their team of expert Revenue Managers and an advanced tech stack—including SiteMinder's solutions—Diamo equips hotels with the tools and expertise needed to thrive in today’s competitive market.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Revenue Management is essential for all hotels, but while large chain hotels often have established strategies in place, small independent hotels frequently face challenges due to limited resources and staff. Diamo stands out in this regard by specifically addressing the unique needs and constraints of these smaller properties. Their tailored approach and deep understanding of the challenges faced by independent hotels make Diamo an ideal partner for delivering effective Revenue Management solutions.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Understand the fundamentals of revenue management and distribution, as it helps you grasp how the absence of a revenue management solution is impacting your property. Maintain open communication with their team and set clear expectations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Diamo
2 months ago
DIAMO and Stayflexi Integrate to Bring AI-Powered Pricing and Marketing Technologies to Independent Hotels
Diamo
2 months ago
DIAMO and Guesty Partner to Bring AI-Powered Pricing and Marketing Technologies to the Short-Term Rental Industry
Diamo
3 months ago
DIAMO and Hostaway Launch Integration to Bring AI-Powered Pricing and Marketing Technologies to Independent Properties
Diamo
4 months ago
DIAMO and Apaleo Launch Integration to Bring AI-Powered Revenue and Marketing to Modern Hoteliers
Diamo
4 months ago
DIAMO and Yanolja Cloud Solution Announce Integration to Bring AI-Powered Revenue Optimization to Independent Hotels
Diamo
6 months ago
DIAMO and rezStream Announce Integration to Bring AI-Powered Revenue Platform to Independent Lodging Properties
Diamo
10 months ago
DIAMO and Clock Partner to Bring AI-Powered Revenue Growth to Independent Hotels
Diamo
11 months ago
DIAMO and NOLA Hotel Group Expand Partnership to Power the Next Generation of Independent Hospitality in New Orleans
Diamo
1 year ago
DIAMO and Revival Hotels Partner to Power the Future of Invisible Hospitality™
Diamo
1 year ago
DIAMO and ResNexus Partner to Deliver AI-Powered Revenue Growth and Efficiency for Independent Hotels
Diamo
1 year ago
DIAMO and Beds24 Launch Partnership to Power Smarter Revenue Strategies for Independent Hotels
Diamo
1 year ago
DIAMO and Stayntouch Launch Integration to Automate Revenue and Marketing for Independent Hotels
Diamo
1 year ago
DIAMO Raises $4M to Empower Independent Hotels with AI-Powered Revenue Platform
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Diamo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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