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Sonesta Hotels, Hi Hotels by International Hospitality, Magnuson Hotels & 36 others
Bell - AI powered product analyst
I analyzed all of Anand Systems Inc. (ASI)’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Anand Systems (ASI) is acclaimed for its ease of use, comprehensive reservation and reporting features, and effective technical support, which collectively simplify operational management and enhance guest experiences. Users appreciate the system's intuitive interface, which aids in efficient check-ins and useful data tracking such as 'No Shows' vs. cancellations. Its stability and detailed analytics assist operational decision-making, although integration with third-party platforms and response time for support could be improved.
Sonesta Hotels, Hi Hotels by International Hospitality, Magnuson Hotels & 36 others
Best Property Management Systems for hotels in United States
#20of 29
Best Property Management Systems for hotels in North America
#22of 32
Anand Systems Inc. (ASI) Property Management Systems Rankings
By size
#37 of 52
Best Property Management Systems for Small Hotels
95% recommended by 14 Small hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among small hotels on HotelTechReport because its platform allows front desk teams to manage daily operations smoothly, featuring an interface that staff can learn in moments and a “clean” layout that enhances workflow.
#36 of 45
Best Property Management Systems for Mid-sized Hotels
99% recommended by 12 Mid-sized hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its ability to track "Special Request" comments in room reports, which ensures thorough operational oversight and accountability.
Best Property Management Systems for Small Hotels
95% recommended by 14 Small hotels
#37of 52
Anand Systems Inc. (ASI) is a top Property Management Systems pick among small hotels on HotelTechReport because its platform allows front desk teams to manage daily operations smoothly, featuring an interface that staff can learn in moments and a “clean” layout that enhances workflow.
Best Property Management Systems for Mid-sized Hotels
99% recommended by 12 Mid-sized hotels
#36of 45
Anand Systems Inc. (ASI) is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its ability to track "Special Request" comments in room reports, which ensures thorough operational oversight and accountability.
By type
#17 of 22
Best Property Management Systems for Motels
95% recommended by 10 Motels hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among motels on HotelTechReport for its responsive support team that helps quickly resolve operational issues, ensuring staff can efficiently manage daily tasks without major disruptions.
#29 of 45
Best Property Management Systems for Limited Service & Budget Hotels
97% recommended by 18 Limited Service & Budget Hotels hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among Limited-Service-Budget hotels on HotelTechReport, praised for its robust reporting tools that allow operators to "drill down into very specific details," ensuring accurate oversight of revenue and requests.
#31 of 39
Best Property Management Systems for Branded Hotels
100% recommended by 8 Branded Hotels hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among branded hotels on HotelTechReport, noted for its "stable and dependable" platform that efficiently manages daily operations like reservations and front desk management while providing helpful reporting features to track performance.
#31 of 49
Best Property Management Systems for Bed & Breakfast & Inns
97% recommended by 19 Bed & Breakfast & Inns hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among bed-and-breakfasts on HotelTechReport, widely appreciated for its 24/7 support that "willingly listens" to custom ideas and ensures quick issue resolution. This level of service is crucial for small operators needing reliable assistance.
#37 of 47
Best Property Management Systems for Airport/Conference Hotels
100% recommended by 8 Airport/Conference Hotels hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among conference hotels on HotelTechReport for its ability to provide a detailed breakdown of key performance metrics, including tracking "Special Request" comments in room reports, which helps ensure every dollar is accounted for during audits.
#42 of 47
Best Property Management Systems for Resorts
98% recommended by 6 Resorts hotels
Anand Systems Inc. (ASI) is a top Property Management Systems pick among resorts on HotelTechReport for its real-time chat system that enables seamless communication between guests and front desk staff. This feature enhances guest convenience, allowing for quick inquiries and requests, which can lead to higher satisfaction and potential upselling opportunities.
Best Property Management Systems for Motels
95% recommended by 10 Motels hotels
#17of 22
Anand Systems Inc. (ASI) is a top Property Management Systems pick among motels on HotelTechReport for its responsive support team that helps quickly resolve operational issues, ensuring staff can efficiently manage daily tasks without major disruptions.
Best Property Management Systems for Limited Service & Budget Hotels
97% recommended by 18 Limited Service & Budget Hotels hotels
#29of 45
Anand Systems Inc. (ASI) is a top Property Management Systems pick among Limited-Service-Budget hotels on HotelTechReport, praised for its robust reporting tools that allow operators to "drill down into very specific details," ensuring accurate oversight of revenue and requests.
Best Property Management Systems for Branded Hotels
100% recommended by 8 Branded Hotels hotels
#31of 39
Anand Systems Inc. (ASI) is a top Property Management Systems pick among branded hotels on HotelTechReport, noted for its "stable and dependable" platform that efficiently manages daily operations like reservations and front desk management while providing helpful reporting features to track performance.
Best Property Management Systems for Bed & Breakfast & Inns
97% recommended by 19 Bed & Breakfast & Inns hotels
#31of 49
Anand Systems Inc. (ASI) is a top Property Management Systems pick among bed-and-breakfasts on HotelTechReport, widely appreciated for its 24/7 support that "willingly listens" to custom ideas and ensures quick issue resolution. This level of service is crucial for small operators needing reliable assistance.
Best Property Management Systems for Airport/Conference Hotels
100% recommended by 8 Airport/Conference Hotels hotels
#37of 47
Anand Systems Inc. (ASI) is a top Property Management Systems pick among conference hotels on HotelTechReport for its ability to provide a detailed breakdown of key performance metrics, including tracking "Special Request" comments in room reports, which helps ensure every dollar is accounted for during audits.
Best Property Management Systems for Resorts
98% recommended by 6 Resorts hotels
#42of 47
Anand Systems Inc. (ASI) is a top Property Management Systems pick among resorts on HotelTechReport for its real-time chat system that enables seamless communication between guests and front desk staff. This feature enhances guest convenience, allowing for quick inquiries and requests, which can lead to higher satisfaction and potential upselling opportunities.
By region
#22 of 32
Best Property Management Systems for hotels in North America
98% recommended by 24 hotels in North America
Anand Systems Inc. (ASI) is a top Property Management Systems pick among North America on HotelTechReport, noted for its real-time chat system that facilitates direct communication between front desk staff and guests, ensuring quick resolution of inquiries and enhancing the overall guest experience.
Best Property Management Systems for hotels in North America
98% recommended by 24 hotels in North America
#22of 32
Anand Systems Inc. (ASI) is a top Property Management Systems pick among North America on HotelTechReport, noted for its real-time chat system that facilitates direct communication between front desk staff and guests, ensuring quick resolution of inquiries and enhancing the overall guest experience.
By country
#20 of 29
Best Property Management Systems for hotels in United States
97% recommended by 22 hotels in United States
Anand Systems Inc. (ASI) is a top Property Management Systems pick among mid-sized hotels in the United States on HotelTechReport, recognized for offering robust reporting capabilities that allow operators to track specific details, such as revenue from cancellations versus no-shows.
Best Property Management Systems for hotels in United States
97% recommended by 22 hotels in United States
#20of 29
Anand Systems Inc. (ASI) is a top Property Management Systems pick among mid-sized hotels in the United States on HotelTechReport, recognized for offering robust reporting capabilities that allow operators to track specific details, such as revenue from cancellations versus no-shows.
ASI PMS Property Management Systems Rankings
By size
ASI PMS is ranked #37 of 52 for Small Hotels in Property Management Systems14 reviews, 95% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among small hotels on HotelTechReport because its platform allows front desk teams to manage daily operations smoothly, featuring an interface that staff can learn in moments and a “clean” layout that enhances workflow.
ASI PMS is ranked #36 of 45 for Mid-sized Hotels in Property Management Systems12 reviews, 99% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its ability to track "Special Request" comments in room reports, which ensures thorough operational oversight and accountability.
By type
ASI PMS is ranked #17 of 22 for Motels in Property Management Systems10 reviews, 95% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among motels on HotelTechReport for its responsive support team that helps quickly resolve operational issues, ensuring staff can efficiently manage daily tasks without major disruptions.
ASI PMS is ranked #29 of 45 for Limited Service & Budget Hotels in Property Management Systems18 reviews, 97% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among Limited-Service-Budget hotels on HotelTechReport, praised for its robust reporting tools that allow operators to "drill down into very specific details," ensuring accurate oversight of revenue and requests.
ASI PMS is ranked #31 of 39 for Branded Hotels in Property Management Systems8 reviews, 100% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among branded hotels on HotelTechReport, noted for its "stable and dependable" platform that efficiently manages daily operations like reservations and front desk management while providing helpful reporting features to track performance.
ASI PMS is ranked #31 of 49 for Bed & Breakfast & Inns in Property Management Systems19 reviews, 97% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among bed-and-breakfasts on HotelTechReport, widely appreciated for its 24/7 support that "willingly listens" to custom ideas and ensures quick issue resolution. This level of service is crucial for small operators needing reliable assistance.
ASI PMS is ranked #37 of 47 for Airport/Conference Hotels in Property Management Systems8 reviews, 100% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among conference hotels on HotelTechReport for its ability to provide a detailed breakdown of key performance metrics, including tracking "Special Request" comments in room reports, which helps ensure every dollar is accounted for during audits.
ASI PMS is ranked #42 of 47 for Resorts in Property Management Systems6 reviews, 98% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among resorts on HotelTechReport for its real-time chat system that enables seamless communication between guests and front desk staff. This feature enhances guest convenience, allowing for quick inquiries and requests, which can lead to higher satisfaction and potential upselling opportunities.
By region
ASI PMS is ranked #22 of 32 for hotels in North America in Property Management Systems24 reviews, 98% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among North America on HotelTechReport, noted for its real-time chat system that facilitates direct communication between front desk staff and guests, ensuring quick resolution of inquiries and enhancing the overall guest experience.
By country
ASI PMS is ranked #20 of 29 for hotels in United States in Property Management Systems22 reviews, 97% recommend
Anand Systems Inc. (ASI) is a top Property Management Systems pick among mid-sized hotels in the United States on HotelTechReport, recognized for offering robust reporting capabilities that allow operators to track specific details, such as revenue from cancellations versus no-shows.
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Trusted by 1.5m+ hoteliers from the world's most innovative hotel brands
What is Anand Systems Inc. (ASI)?
Founded in 1999 | Headquarters in California (United States) | 90 employees
ASI PMS is a hotel property management system for hotels, motels, and other hospitality businesses. It helps manage reservations, front desk operations, check-ins, guest records, reporting, channel distribution, direct bookings, and multi-property control from one platform. It is designed to simplify daily operations, improve visibility into bookings and performance, support revenue growth, and reduce operational complexity with an easy-to-use interface and 24/7 support.
This description was generated by AI which analyzed the following sources to summarize a description of Anand Systems Inc. (ASI) products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Anand Systems Inc. (ASI) Expert Recommendations Analyzed: 0
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Anand Systems Inc. (ASI)'s Provided Description:
"ASI brings 27+ years of experience empowering hotels, motels, and hospitality businesses with an all-in-one, affordable, and scalable hotel software. From reservations and front desk operations to channel distribution, direct bookings, and multi-property control, designed to increase revenue, and reduce operational complexity with transparent pricing and 24/7 support."
The ASI PMS is an affordable and comprehensive solution for managing all hotel operations from front desk to housekeeping to reporting to rate and revenue management.
Cloud-Based PMS with Intuitive features
Cloud-Based PMS with Intuitive features
Manage your Hotel with Ease, anytime, anywhere on any internet-enabled device, with intuitive features build to streamline your operations and maximize revenue.
Dashboard of ASI PMS
Dashboard of ASI PMS
The dashboard of ASI PMS gives you a complete overview of your property including room status, availability, monthly revenue, and more.
Rate & Availability Management
Rate & Availability Management
You can set restrictions, apply rate validation, forecast rates to apply dynamic pricing, and manage your rate and availability according to the demand.
Business Source Management
Business Source Management
Manage your multiple business channels' categories of bookings, their commission invoices, and booking source data and make better and more informed decisions without any hassle.
Housekeeping Management
Housekeeping Management
Manage and automate your housekeeping tasks, and predefined housekeeping groups to allocate them rooms, and assign them according to the room status.
Reports & Analytics
Reports & Analytics
The Reports section of ASI PMS gives you detailed data-driven reports in numerous formats in various categories so that you can make more informed decisions for your property.
Configuration of your Property
Configuration of your Property
ASI PMS gives you the configuration rights of your property, room rate, business channel integrations, third-party integrations, and more, in just one click.
Audit
Audit
Manage and perform a Night Audit for your property with an in-built reminder. Manage no-show/canceled bookings, CRS bulk updates, credit card authorization, and more.
Front Desk Management
Front Desk Management
Manage and operate your front desk task easily and streamline the process, whether it is check-in/check-out, guest ledger, special requests, block room, edit group, and more.
Guest Database
Guest Database
Manage your guest database and save their preferences for future bookings to add a personalized touch.
Utility
Utility
Add miscellaneous income/expense, import reservations, sync reservations, and more.
Tape Chart View
Tape Chart View
Get a tape chart view about the room status, availability, check-ins/check-outs, room types, room numbers, and more.
Room Type View
Room Type View
Get a room type view about the room status, availability, check-ins/check-outs, room types, room numbers, and more.
ASI WebRes is a Web Reservation Booking Engine, allowing customers to directly book from property's website, saving commission commission on third-party booking channels for hoteliers.
ASI Website Builder Pro is the ultimate solution for hoteliers seeking a commission-free website builder. With ASI Website Builder Pro, you can effortlessly create and customize your hotel website to attract direct bookings, all while retaining your full revenue. Unlock the potential of your hotel's online presence and start driving direct bookings today! Take charge with ASI Website Builder Pro and revolutionize your revenue stream.
ASI PMS is a powerful, cloud-based hotel property management system built for efficiency, growth, and guest satisfaction. Whether you manage a boutique hotel, motel, vacation rental, franchise, or chain, it adapts to your unique operational needs - streamlining reservations, front desk tasks, billing, reporting, and guest services from one unified platform.
ASI RMS powered by Duetto is a cloud-based revenue management solution by the technology behind Duetto's GameTime RMS. It enables hotels to optimize pricing with dynamic rate recommendations, intelligent demand forecasting, and automated revenue optimization. Seamlessly integrated with ASI PMS, ASI RMS helps independent hotels, motels, resorts, and multi-property groups maximize occupancy, increase RevPAR, reduce manual pricing efforts, and make smarter, data-driven revenue decisions in an ever-changing hospitality market.
This vendor's trending score is rising, ASI PMS is the #23 most trending product in the Property Management Systems category (out of 364) and the #578 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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"ASI PMS has been a great fit for our operations—simple to use, reliable, and exactly what we need to manage day-to-day hotel functions efficiently. The system makes front desk tasks, reservations, and reporting much more streamlined, which has saved us a lot of time.
Overall, very happy with both the software and the support behind it. Highly recommend!"
Akshar Patel
Owner @
Welcome Inn
"Have been using ASI for more than 10 years and their service has been amazing and excellent."
Crystal Inn, Garth road
"Professional, friendly, and really good at what they do. I wouldn’t go anywhere else!"
Yogesh Patel Patel
Owner @
"ASI has Awesome software and great customer service! Thanks 🙏"
Bobby Newman
Owner @
"Amazing software. Very helpful support. Software is designed for hoteliers to very easily manage their property."
America's Best Value Inn, Bradenton, FL
"Using Anand Systems since many years . Highly recommended good service."
Jayesh Patel
Owner @
"100 % recommend everyone who own motel business use Anand System software"
Nirav Patel
Owner @
"Have been using Anand Systems as our PMS for years. Service is great and support helps diagnose and fix issues quickly. Highly recommend for other properties!"
Signature Inn Berkeley Oakland
Owner @
Twin Peaks Hotel
"ASI software has really brought a tremendous approach to our hotel.
The ASI point of sales and The ASI front desk has made our operations a lot more easier,"
JoyRich Hotel
"The software is very useful and user-friendly. I have had the best experience using this software for hotel operations. I highly recommend this software to anyone."
Kapil Patel
"Very easy system to use for new users and all. Recommended to everyone to use this system."
Deep Patel
Owner @
"Have been using ASI for more than 10 years, and their service has been amazing and excellent."
ASI brings 27+ years of experience empowering hotels, motels, and hospitality businesses with an all-in-one, affordable, and scalable hotel software. From reservations and front desk operations to channel distribution, direct bookings, and multi-property control, designed to increase revenue, and reduce operational complexity with transparent pricing and 24/7 support.
ASI Property Management System (PMS) by Anand Systems Inc. is a comprehensive, cloud-enabled hospitality software suite designed to simplify hotel operations and elevate guest services for independent hotels, motels, resorts, and multi-property portfolios. With over 26 years of industry experience and trusted by thousands of properties worldwide, ASI PMS integrates reservation management, front desk operations, housekeeping, billing, reporting, and channel distribution into one unified platform.
At its core, ASI PMS centralizes reservations and inventory, ensuring real-time room availability across channels and preventing overbookings. The intuitive dashboard streamlines front desk tasks—quick check-ins/check-outs, guest folio handling, group bookings, and corporate account management—boosting operational efficiency and reducing manual errors.
The system’s real-time integration with ASI Channel Manager and booking engine (ASI WebRes) means rate parity and availability sync across OTAs and direct channels, empowering hoteliers to drive commission-free direct bookings straight from their own website. anandsystems.com+1 Customizable rate plans, promotional packages, and mobile-friendly booking flows improve conversion rates while strengthening guest relationships. anandsystems.com
Housekeeping and maintenance modules automate task assignment and status updates, accelerating room turnovers and ensuring service consistency. Built-in billing, auditing, and financial tools handle multi-currency invoicing, expense tracking, and night audits, delivering accuracy and transparency. Powerful reporting and analytics provide hoteliers with actionable insights into occupancy trends, revenue performance, and operational metrics—supporting smarter pricing and strategic decisions.
Designed to scale, ASI PMS supports multi-property management from a single dashboard, enabling centralized oversight and standardized operations across locations. With secure data protection, seamless third-party integrations, and around-the-clock support, ASI PMS is a robust solution for properties seeking efficiency, growth, and increased profitability.
Designed to simplify and automate daily operations for hotels, motels, resorts, and multi-property portfolios. Built to centralize key workflows into one intuitive platform, ASI PMS gives hoteliers a real-time view of reservations, front desk activity, financials, housekeeping, and performance metrics — empowering faster decisions and smoother operations. At its core, ASI PMS consolidates reservation and inventory management from all sources — including phone, website bookings, OTAs, and GDS — into a unified dashboard, eliminating overbookings and ensuring accurate room availability in real time. The system supports group and corporate bookings, automated check-ins/check-outs, and secure payment processing that streamlines guest transactions. The platform’s front desk and housekeeping modules automate routine tasks, such as room assignments, status updates, and task scheduling. Real-time synchronization between departments improves coordination and accelerates room turnover, increasing efficiency and guest satisfaction. Rate and revenue management tools give hoteliers the flexibility to adjust pricing strategies based on demand, occupancy trends, and seasonal factors — helping optimize revenue and stay competitive. Powerful reporting and analytics deliver actionable insights into occupancy, revenue streams, and operational performance, with customizable reports for financial analysis and nightly audits. ASI PMS is scalable and customizable, supporting both single properties and multi-location hotel groups from a consolidated dashboard with role-based access controls. Its cloud architecture enables remote access on any device and integrates seamlessly with over 30 third-party systems — including OTAs, payment gateways, accounting tools, door locks, CRM platforms, and more — creating a unified ecosystem that reduces manual processes and data silos. Backed by 24/7 expert support and decades of hospitality technology experience, ASI PMS helps hoteliers boost operational efficiency, elevate guest experiences, and grow revenue while freeing teams to focus on service excellence.
5.0
(4 REVIEWS)
Anand Systems Inc. (ASI) Reviews
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10
ASI: The SoCal Hotel Operator’s Secret Weapon
Front desk
from
25-49 room
Limited Service & Budget Hotel
in
Cerritos
(United States)
Anand Systems (ASI) has become one of the most reliable and forward-thinking PMS partners for hotels across Southern California. As operators who juggle high guest expectations, tight labor markets, and nonstop operational demands, we've found ASI to be a true game-changer.
Their platform is fast, intuitive, and built with real hotel workflows in mind — not generic software logic. Front desk teams love the clean interface, managers appreciate the robust reporting, and ownership benefits from the transparency and control the system provides. Integrations are smooth, support is responsive, and the system continues to evolve with features that actually matter to modern hotels.
From boutique properties to branded-style operations, ASI delivers consistency, reliability, and value. If you're a hotel looking for a PMS that understands real hospitality, ASI is absolutely a game changer.
What do you dislike or think could be improved?
Mobile App, 3rd Party Revenue Management APIs, Reviews Management Capability from OTA and Google. Able to respond to OTA comments/questions directly from the guest.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Anand Systems (ASI) has become one of the most reliable and forward-thinking PMS partners for hotels across Southern California. As operators who juggle high guest expectations, tight labor markets, and nonstop operational demands, we've found ASI to be a true game-changer.
Their platform is fast, intuitive, and built with real hotel workf...
Anand Systems Inc. is a great company to work with. Their professionalism, reliability, and quality of service are truly appreciated.
What do you dislike or think could be improved?
No major improvements come to mind. I'm satisfied with the overall experience.
The experience has been very positive. Continuing to provide timely communication and excellent
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Anand Systems Inc. is a great company to work with. Their professionalism, reliability, and quality of service are truly appreciated.
Reviewers consistently highlight the intuitive interface, stating that front desk staff can often be trained in just a few moments. The company provides 24/7 technical support, which is frequently described as responsive and "willing to listen" to custom implementation ideas.It offers robust integration with major Online Travel Agencies (OTAs) like Expedia and Booking.com, as well as Global Distribution Systems.
What do you dislike or think could be improved?
Improving the extraction of insights from large volumes of data would help growing properties make better business decisions.Some specific reports, such as collection reports, have been noted for not displaying all payment types.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Reviewers consistently highlight the intuitive interface, stating that front desk staff can often be trained in just a few moments. The company provides 24/7 technical support, which is frequently described as responsive and "willing to listen" to custom implementation ideas.It offers robust integration with major Online Travel Agencies (OT...
We have been using this Hotel PMS for our property and it has been an excellent experience.
The system is very user friendly and makes daily front desk operations smooth and fast.
Check in and check out process is simple and saves a lot of time for our staff.
Reservations, payments, and room management are well organized in one platform.
The reporting features are very helpful for tracking performance and making decisions.
Customer support is responsive, professional, and always ready to help when needed.
The software runs reliably without any major issues or downtime.
It has improved our overall efficiency and guest service experience.
I highly recommend this PMS to any hotel owner looking for a strong and dependable system.
What do you dislike or think could be improved?
1. Mobile app experience
• Mobile version can be faster and more user friendly.
2. Speed / performance
• Sometimes system feels a little slow during peak time.
3. Reports
• More customizable reports would be helpful.
4. Training videos
• Add more step by step training videos for new staff.
5. Customer support timings
• Expand support hours or provide faster response in weekends.
6. Integrations
• More direct integrations with OTAs and channel manager.
7. Bulk edits
• Add bulk update options (rates, rooms, availability).
8. User permissions
• More detailed role based access control for staff.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
We have been using this Hotel PMS for our property and it has been an excellent experience.
The system is very user friendly and makes daily front desk operations smooth and fast.
Check in and check out process is simple and saves a lot of time for our staff.
Reservations, payments, and room management are well organized in one platform.
Th...
Easy to use and different language help at the finger tip and like everything as follow:
* Property management systems.
* Reservations.
* Roomblock.
* Tapechart.
* Assignments.
* Checkin.
* Report.
What do you dislike or think could be improved?
Custom category names.
When property take deposit they should be able to put what for in the payment part #1.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Easy to use and different language help at the finger tip and like everything as follow:
* Property management systems.
* Reservations.
* Roomblock.
* Tapechart.
* Assignments.
* Checkin.
* Report.
It's very easy to manage reservations correctly; we love how intuitive it is. It's easy to learn how to use the system, even for people with no experience in the hotel industry, and they resolve technical issues quickly. We're very happy with the system.
What do you dislike or think could be improved?
We wish it were possible to add multiple rooms to the same guest on the check-in screen, without having to do it in the groups section. However, everything else is great.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
It's very easy to manage reservations correctly; we love how intuitive it is. It's easy to learn how to use the system, even for people with no experience in the hotel industry, and they resolve technical issues quickly. We're very happy with the system.
I am very happy with the services and support given to new customers and existing customer. thankful to the team. the system is very user friendly and practical.
I would definitely recommend to a new user.
What do you dislike or think could be improved?
The quick page changes and make it little more user friendly will work always there a room for improvement with software's.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I am very happy with the services and support given to new customers and existing customer. thankful to the team. the system is very user friendly and practical.
I would definitely recommend to a new user.
The software outlook is quite impressive, easy running end of the day reports and customer support is very active enhancing hotel operations.
What do you dislike or think could be improved?
Ensure to keep the software protected with continued updates to meets guest experience seamlessly, while staying with trends among hospitality software.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The software outlook is quite impressive, easy running end of the day reports and customer support is very active enhancing hotel operations.
ASI Desktop and POS are working perfectly well at De-Marii Hotel. The system is stable and reliable, and the technical support team, including Mr. Cosmas as your representative, has been responsive, professional, and very supportive.
What do you dislike or think could be improved?
There should be support for third-party integrations, particularly the ability to interface with accounting software such as Sage, to improve financial reporting and workflow efficiency.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
ASI Desktop and POS are working perfectly well at De-Marii Hotel. The system is stable and reliable, and the technical support team, including Mr. Cosmas as your representative, has been responsive, professional, and very supportive.
It doesn’t just give you a broad overview; it allows you to drill down into very specific details—like tracking "Special Request" comments in room reports or filtering revenue specifically for "No Shows" versus cancellations. That level of granularity is incredibly valuable for operations teams because it ensures nothing gets missed and every dollar is accounted for during the audit.
Additionally, the workflow seems very logical—being able to quickly toggle filters in the "Search Reservations" screen makes it easy for front desk staff to find exactly what they need without navigating through too many complex menus.
What do you dislike or think could be improved?
The new update is looking perfect, and the functionality is working exactly as we hoped.
The only remaining area that needs improvement is the Tape Chart view. Currently, the user has to scroll down significantly to see the entire inventory. Could we please adjust the layout or zoom level so that all rooms are visible on a single page without needing to scroll? This would make the overview much clearer and more efficient to use.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
It doesn’t just give you a broad overview; it allows you to drill down into very specific details—like tracking "Special Request" comments in room reports or filtering revenue specifically for "No Shows" versus cancellations. That level of granularity is incredibly valuable for operations teams because it ensures nothing gets missed and eve...
Anand Systems Inc. (ASI) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.