There is a clear need for a more unified and capable messaging integration within the system. While the current setup is functional for basic communication, it lacks several essential features that other leading platforms have offered for years. A stronger, more centralized messaging framework would streamline internal communication, improve guest interactions, and create a more organized, transparent flow of information across departments. This upgrade would significantly enhance operational efficiency and make communication more reliable and easier to track. System optimization is also a pressing concern, particularly for properties managing a high number of rooms and reservations. Performance tends to slow noticeably when handling larger datasets—most notably in the room table, where moving between reservations or adjusting entries often feels sluggish. This lag impacts staff productivity during busy periods. Enhancing the system’s speed, responsiveness, and database performance would provide a much smoother and more efficient user experience for larger operations. The billing functions could also benefit from greater customizability and flexibility. Although the existing setup works, it’s relatively rigid and limits how users can adapt it to different scenarios. Introducing customizable billing templates, adjustable parameters, and improved multi-profile billing would make the system far more practical for handling complex situations such as group stays, corporate accounts, or split bills. These refinements would reduce manual work and make financial operations more intuitive and streamlined. Finally, both the Guest Advisor and Front Office Manager modules would benefit from a focused rework. As core tools in guest service and daily operations, they need a more modern interface, smoother workflows, and better feature depth to match current hospitality standards. Updating these areas would make them more powerful, user-friendly, and better aligned with how front desk teams actually operate.