The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 218 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
1CHECK shines in ROI .
hub OS shines when it comes to cross-department communication and collaboration — especially for brand properties (5.0/5) , with exclusive features like Mobile Access and Mobile Request Dispatching.
Side-by-side ratings based on 218 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 1 | 217 |
After analyzing 218 verified reviews, 1CHECK users most value its , while hub OS users highlight cross-department communication and collaboration, housekeeping and maintenance task coordination, reporting, analytics, and productivity measurement. Click any theme to see what reviewers say.
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Cross-department communication and collaboration
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Housekeeping and maintenance task coordination
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Reporting, analytics, and productivity measurement
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Maintenance issue logging and repair follow-up
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Workflow limitations and system responsiveness
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Room status tracking and workflow control
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How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #6 14 reviews |
| Mid-Size (25-74 rooms) ▾ | #20 1 reviews | #4 85 reviews |
| Large (75-199 rooms) ▾ | — | #2 66 reviews |
| X-Large (200+ rooms) ▾ | — | #5 9 reviews |
By Property Type
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| Boutique ▾ | #21 1 reviews | #4 79 reviews |
| Luxury ▾ | — | #4 77 reviews |
| Branded / Chain ▾ | — | #6 72 reviews |
| Extended Stay ▾ | — | #9 11 reviews |
By Region
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| North America ▾ | — | #8 10 reviews |
| Europe ▾ | #13 1 reviews | #3 133 reviews |
| Asia Pacific | — | #7 3 reviews |
| Middle East ▾ | — | #2 7 reviews |
When choosing a housekeeping software, your hotel needs a solution that boosts operational efficiency, enhances staff communication, and improves guest satisfaction. Both 1CHECK by 1CHECK and hub OS Housekeeping aim to streamline these tasks, but they diverge significantly in features, user experience, and market adoption. Understanding their core differences and strengths will help you make an informed decision.
1CHECK offers a simple, straightforward approach with a very limited review base but maintains high user ratings for ease of use and support. In contrast, hub OS boasts a broader feature set, more integrations, and a much larger, more recent review pool, making it the more robust option overall. So, which software aligns best with your hotel’s specific needs?
Both products are designed to manage housekeeping operations, but they approach the problem differently. 1CHECK positions itself as an accessible, real-time solution primarily focused on communication and task status updates, suitable for small to mid-sized hotels. Conversely, hub OS offers a comprehensive platform with advanced automation, detailed analytics, and integration capabilities, appealing to larger, multi-department hotels.
While 1CHECK’s simple interface might appeal to hotels seeking quick deployment, hub OS's extensive features tend to serve hotels looking for a long-term, scalable solution. Do you prioritize ease of implementation or feature depth?
If your hotel primarily needs a lightweight, easy-to-use housekeeping communication tool, 1CHECK may suffice. Its perfect ease of use rating (5/5) and simple connectivity make it ideal for boutique hotels or properties with limited technical staff. However, with only one review and no recent customer feedback, confidence in its ongoing support and development is limited.
On the other hand, if your hotel requires more automation, detailed reporting, multi-department coordination, and robust integrations, hub OS remains the better choice. Its 161 reviews, mostly recent, with a high overall rating of 4.88/5, indicate strong adoption and satisfaction among larger properties. It’s especially suitable if your team seeks a platform that can scale and incorporate multiple operational functions.
Ease of use is a key factor, especially if your staff will be onboarding new software. 1CHECK has received a perfect 5/5 rating for usability, with review comments emphasizing its intuitive interface and straightforward operation, making onboarding quick and staff adoption smooth. However, with only one review, this rating could be less representative of broader user experiences.
In contrast, hub OS also scores highly at 4.86/5 for ease of use, with reviews praising its user-friendly mobile interface and clear task management. Many users highlight that staff can easily learn and operate the system, thanks to the well-designed UI. Edge: 1CHECK.
In terms of features, hub OS far exceeds 1CHECK’s offerings. hub OS provides 16 features, including automated room assignments, progress tracking, task routing, analytics dashboards, two-way PMS integration, mobile access, chat, inspection modules, and deep cleaning scheduling. 1CHECK offers no proprietary features beyond basic room status updates and communication.
If your hotel needs advanced automation, detailed reporting, or multi-department coordination, hub OS’s feature set provides a distinct advantage. Its extensive capabilities are designed for larger properties with complex workflows. Edge: hub OS.
Customer support plays a crucial role in maintaining smooth operations. 1CHECK has a perfect 5/5 rating, with reviews stating, “Really useful solution,” and “Keep going like this, because you are the best.” However, only one review exists, limiting confidence in its support quality.
hub OS, with a 4.8/5 rating based on 161 reviews, is widely praised for its responsive and helpful support team. Many users mention quick responses, proactive assistance, and a willingness to implement feedback. Edge: hub OS.
Integration capability can significantly impact operational efficiency. hub OS boasts 23 verified partners, including major PMS and property tech players like Oracle Hospitality, Mews, and Infor. It supports a broad range of integrations, facilitating smooth data flow across departments.
Conversely, 1CHECK supports 11 verified partners, including Oracle Hospitality and Mews, but has fewer options overall. For hotels looking for extensive integration possibilities, hub OS clearly leads. Edge: hub OS.
Review data indicates a stark contrast. 1CHECK has only one review, which is neutral or positive but not recent enough to gauge current satisfaction. Its overall rating is 0/5, signaling very limited user feedback.
hub OS, with 161 reviews and a 4.88/5 rating, shows strong and consistent satisfaction among larger hotels and resorts. Hotels in the luxury, city center, and resort segments particularly rate it highly, with recent reviews highlighting its productivity gains and ease of use. Edge: hub OS.
Pricing details reveal a significant difference. 1CHECK does not list a price or trial info, suggesting it may be a free or undisclosed product, but its limited support might indicate a less comprehensive offering.
hub OS charges a flat $300 monthly fee, without mention of tiered pricing, making costs predictable. Its pricing reflects its extensive feature set and support, suitable for hotels willing to invest in a scalable platform. If budget transparency and feature depth matter, hub OS delivers more value for the price.
Not ideal if your hotel needs advanced automation, detailed analytics, or multiple integrations. Larger properties or those with complex workflows may find 1CHECK too limited.
Not ideal if your hotel is a small boutique with minimal operational complexity or if your budget is limited without a desire for extensive features.
The core difference between 1CHECK and hub OS lies in scope. 1CHECK aims to provide a straightforward, communication-focused housekeeping solution, while hub OS offers a comprehensive, multi-functional platform.
Choose 1CHECK if your hotel values simplicity, quick deployment, and minimal complexity, especially for small properties. Opt for hub OS if you want a scalable solution that covers multiple departments, offers automation, and provides detailed operational insights.
For hotels seeking a proven, widely adopted system with extensive features and recent reviews, hub OS is the clear winner. Its robust support network and integration options make it the more reliable choice for larger operations.
If your hotel’s needs are basic or focus solely on housekeeping communication, 1CHECK might be sufficient but with limited confidence given the sparse review data. For everything beyond that, hub OS’s extensive capabilities and positive user feedback make it the recommended choice.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Inspections & Checklists
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| Inspection Module | ||
| Deep Cleaning Scheduling | ||
| Drag-and-Drop Room Assignments | ||
| Automated Notifications | ||
| Custom Inspection Checklists | ||
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Scheduling
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| Deep Cleaning Scheduling | ||
| Automated Room Assignments | ||
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Workflow Automation
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| Custom Rules & Prioritization | ||
| Drag-and-Drop Room Assignments | ||
| Two-Way PMS Integration | ||
| Automated Notifications | ||
| Automated Task Routing | ||
| Mobile Request Dispatching | ||
| Automated Room Assignments | ||
| Lost & found | ||
| Open API | ||
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Messaging & Collaboration
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| Chat | ||
| Automated Notifications | ||
| Mobile Request Dispatching | ||
| Guest requests | ||
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Analytics & Reporting
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| Progress Tracking Dashboard | ||
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Usability
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| Mobile Access | ||
| Multi Language UI Support | ||
| Automated Notifications |
What hoteliers love
Many reviewers say the platform improves communication between housekeeping, front office, maintenance, engineering, and other teams. This helps hotel... Many reviewers say the platform improves communication between housekeeping, front office, maintenance, engineering, and other teams. This helps hotels resolve room issues faster, share operational updates more easily, and keep everyone aligned on room status and guest needs.
A major theme is using Hub OS to assign, track, and follow up on housekeeping and maintenance work in one place. Reviewers value being able to manage... A major theme is using Hub OS to assign, track, and follow up on housekeeping and maintenance work in one place. Reviewers value being able to manage room cleaning, defect tracing, repair progress, and preventive maintenance more efficiently across departments.
Users value the reporting tools for reviewing cleaning times, productivity, defect trends, and operational performance. Several reviews say these repo... Users value the reporting tools for reviewing cleaning times, productivity, defect trends, and operational performance. Several reviews say these reports help managers make better decisions, while one detailed review asks for more complete productivity definitions beyond just task completion.
Where hoteliers push back
A meaningful set of reviews points to operational friction: slow updates, delayed syncing, chat issues, limited device parity, and some functions that... A meaningful set of reviews points to operational friction: slow updates, delayed syncing, chat issues, limited device parity, and some functions that are hard to change after setup. Users still like the product, but they want faster performance and more flexible configuration to avoid bottlenecks.
Reviewers frequently mention using Hub OS to monitor room states such as clean, dirty, ready, inspected, out of service, or pending maintenance. They... Reviewers frequently mention using Hub OS to monitor room states such as clean, dirty, ready, inspected, out of service, or pending maintenance. They like the control this gives over daily operations, though some note issues when statuses change too late or cannot be corrected easily.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. 1CHECK and hub OS Housekeeping share many core Housekeeping Software features, but each has unique capabilities. 1CHECK offers 11 verified integration partners, while hub OS Housekeeping offers 24. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. 1CHECK leads in ease of use at 5.0/5 vs 4.9/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
1CHECK: No. hub OS Housekeeping: No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 1CHECK has an HT Score of 0 and hub OS has 90. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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