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hub OS Housekeeping
4.8 (232 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
VG
David, Danielle, Víctor + 6 more experts recommend hub OS
Read Recommendations
hub OS Housekeeping
Ranked 5 (out of 37) in Housekeeping Software
Smarter Housekeeping. Better Operations. Happier Guests.
95% recommended by 244 hotels
NH Hotels, Kimpton, IHG & 241 others
Bell - AI powered product analyst
I analyzed all of hub OS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hub OS is praised for helping hotels coordinate housekeeping, maintenance, and front office in real time, improving room-status visibility, faster issue resolution, and cross-department communication. Reviewers say it reduces duplicate work, supports productivity tracking, and gives managers better control through reporting and mobile updates. Common pain points include slow or inconsistent syncing, limited field visibility on some devices, and workflow gaps around maintenance, photos, and room-status corrections.
NH Hotels, Kimpton, IHG & 241 others
Read their reviewsWhat Types of Hotels hub OS is Popular For
Size
6 | X-Small (1-9 room)
20 | Small (10-49 room)
59 | Mid-Sized (50-99 room)
223 | Large (100-499 room)
11 | X-Large (500+ room)
Country
117 | Spain
43 | Australia
28 | Portugal
27 | Italy
10 | Germany
9 | Hungary
8 | United States
7 | Netherlands
6 | Belgium
6 | United Arab Emirates
6 | Mexico
5 | New Zealand
4 | Kenya
4 | France
4 | Argentina
3 | Austria
2 | Israel
2 | Switzerland
2 | Vietnam
1 | Malaysia
1 | Colombia
1 | Fiji
1 | Czech Republic
1 | Poland
1 | Japan
1 | Malta
1 | Dominican Republic
1 | Thailand
1 | Turkey
1 | Slovenia
1 | Panama
1 | Bulgaria
Type
133 | Branded Hotels
133 | City Center Hotels
125 | Boutique Hotels
116 | Luxury Hotels
93 | Resorts
75 | Airport/Conference Hotels
70 | Bed & Breakfast & Inns
32 | Hostels
28 | Limited Service & Budget Hotels
18 | Extended Stay & Serviced Apartments
9 | RV Parks & Campgrounds
7 | Casinos
7 | Vacation Rentals & Villas
2 | Motels
Region
218 | Europe
49 | Oceania
14 | North America
9 | Middle East
6 | South America
5 | Asia Pacific
4 | Africa
1 | Central America
Category
276 | Hotel Maintenance Software
232 | Housekeeping Software
81 | Hotel Pre-Opening, Renovations & Development
47 | Hotel Guest Apps
27 | Staff Collaboration Tools
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What is hub OS?
Founded in 2015 | Headquarters in Blanes (Spain) | 60 employees
hub OS Housekeeping is a hotel housekeeping management software that automates daily operations and connects housekeeping with maintenance, front desk, and quality teams in real time. It helps hotels plan rooms, assign tasks, manage inspections, handle guest requests, track minibar and linen processes, and manage lost and found from one intuitive platform. By reducing manual work and improving visibility, it boosts productivity, response times, and guest service.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hub OS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hub OS Reviews Analyzed: 27
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hub OS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by hub OS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hub OS's Provided Description:
"Your Housekeeping department deserves the automation it needs to work smarter, faster and more efficiently. Eliminate unnecessary and repetitive tasks, simplify daily operations, improve productivity and response times, and give your team more time to focus on what really matters: delivering an exceptional guest experience. With Hub OS, Housekeeping becomes a fully connected part of your hotel operation. Seamlessly connect your Housekeeping team with Maintenance, Front Desk and Quality, ensuring that information, requests and tasks flow effortlessly between departments in real time. From room planning and task allocation to inspections, guest requests and operational reporting, everything is managed from one simple and intuitive platform. · Smarter planning & dynamic task allocation Plan daily operations quickly and efficiently, while automatically assigning tasks based on priorities, workload, room status and team availability. · Faster response to guest requests Receive guest requests instantly through real-time mobile pop-up notifications, allowing your team to respond quickly and keep guests informed. · Customised inspection checklists Create tailored inspection checklists for different rooms, areas and standards, while monitoring attendant performance and identifying opportunities for improvement. · Efficient minibar & linen management Keep better control of minibar replenishment and linen processes, reducing unnecessary work, improving stock visibility and avoiding operational gaps. · Simple Lost & Found management Register, track and manage lost property from one place, ensuring every item is properly documented and making the recovery process easier for both staff and guests. · Real-time operational visibility Access meaningful data and clear performance indicators to understand how your Housekeeping operation is performing and where improvements can be made. · Measure productivity and savings Monitor productivity rates, response times, improvement margins, operational savings and other key KPIs to make decisions based on real data rather than assumptions. · Connect every operational team Housekeeping doesn't work in isolation. Hub OS connects it with Maintenance, Front Desk, Quality and other departments, creating a smoother flow of information and reducing communication gaps. More time for your team. More control for your managers. Better experiences for your guests. Hub OS transforms Housekeeping from a department managing daily tasks into a connected, data-driven operation. By reducing manual processes, improving communication and giving teams the information they need in real time, hotels can operate more efficiently while empowering their people to deliver better service. One connected operation. Smarter Housekeeping. Happier staff. Happier guests."
FAQs
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Insightful
Housekeeping Software
Delivers performance analytics to boost productivity and service quality.
hub OS Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, hub OS Housekeeping is the #4 most trending product in the Housekeeping Software category (out of 37) and the #86 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hub OS Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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hub OS Case Studies
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References
"All traceability is recorded, being able to know in detail who intervened in each incident, what times and materials were used, etc."
Enrique Escofet
General Manager @
InterContinental Barcelona, an IHG Hotel
"From the first moment the relationship with HUB Buildings has been very fluid and close..."
Juan Carlos Nieto
Maintenance Chief @
InterContinental Madrid, an IHG Hotel
"With Hub OS we have chosen the right tool for maintenance management in our hotels."
Juan Antonio Caballero
VP Maintenance & Engineering @
NH hotel
Featured Customers
More Products by hub OS
Hotelier Rating
Looking for specific info?
10
User friendly and live with opera, but reporting lags
General Manager from 200 to 499 room Boutique in Melbourne (Australia)
Verified
4 days ago
The app is very user friendly and straightforward. Everyone can learn very quickly.
Communicates live with opera which reduces the back and forth between teams.
Australia
Australia
General Manager
Large Hotel
10
Simple, practical hotel management that centralizes everything
Front desk from 200 to 499 room Casino in Funchal (Portugal)
Verified
5 days ago
The Hub is an excellent tool that facilitates hotel management, making processes simpler, faster, and more organized... the best thing is the practicality, ease of use, and the possibility to centralize various tasks in one place, helping to improve productivity and the quality of the service provided.
Portugal
Portugal
Front desk
Large Hotel
9
Real-time housekeeping and maintenance control — with reporting gaps
Hotel Manager from 200 to 499 room City Center Hotel in Perth (Australia)
Verified
5 days ago
Hub OS gives us great value for money for a 431 room property in Perth CBD. We use it every day to assign and schedule housekeeping, and it has made a real difference to efficiency. Supervisors can check room status and staff workload without calling around on the radio, and we can track cleaning productivity in real time so we catch issues...
Australia
Australia
Hotel Manager
Large Hotel
10
Flexible, user-friendly operations with room for better housekeeping tracking
Duty Manager from 200 to 499 room Boutique in Auckland Central (New Zealand)
Verified
10 days ago
HubOS is a flexible, user-friendly, and convenient hospitality system that allows staff to manage tasks efficiently right at their fingertips. The system is easy to use and provides great flexibility in daily operations. The support team is also outstanding, always providing excellent assistance whenever needed. Overall, a fantastic system...
New Zealand
New Zealand
Duty Manager
Large Hotel
8
Maintenance tracking that helps measure productivity
General Manager from 200 to 499 room Bed & Breakfast & Inn in Melbourne (Australia)
Verified
10 days ago
The support structure for implementation - super stuff. We find the Maintenance tracking particularly useful as it provides us with an opportunity to measure productivity.
Australia
Australia
General Manager
Large Hotel
10
Easy communication with housekeeping and maintenance, with a clear repair overview
hsk manager from 200 to 499 room Branded Hotel in Weinheim (Germany)
Verified
11 days ago
Its easy to use to communicate with maintenance and the housekeeping department. good overview on what is to repair in the rooms.
Germany
Germany
hsk manager
Large Hotel
10
Easy to use and loved by every team — with a few gaps
National Director of Labour Management & Special Projects from 200 to 499 room Bed & Breakfast & Inn in Surfers Paradise (Australia)
Verified
11 days ago
Excellent tool that drives efficiency. It is easy to use and all of our teams absolutely love it. In fact we couldn't live without it!
Australia
Australia
National Director of Labour Management & Special Projects
Large Hotel
10
Day-to-day operations made easier — a little more flexibility would help
Director of Rooms & Quality from 200 to 499 room Bed & Breakfast & Inn in Adelaide (Australia)
Verified
11 days ago
For me, it's the efficiencies HubOS has brought to our day-to-day operations, particularly in Housekeeping and Maintenance, and the convenience of having so many different functions in one place.
I spend a lot of time in the Guest Experience module, and the daily report is generally the first thing I look at each morning. Being able to tra...
Australia
Australia
Director of Rooms & Quality
Large Hotel
10
Better guest insights and smarter decisions — mobile still lags behind
Front Office Manager from 200 to 499 room Resort in Main Beach (Australia)
Verified
11 days ago
Hub OS has genuinely made a difference to our day-to-day operation. It has improved productivity, visibility and communication, giving our teams a much clearer picture of guest feedback, outstanding follow-ups and the areas where we can continue to improve.
One of the biggest benefits for us has been the analytics. Having meaningful inform...
Australia
Australia
Front Office Manager
Large Hotel
10
Housekeeping scheduling that keeps rooms cleaner
Director from 200 to 499 room Boutique in Sydney (Australia)
Verified
11 days ago
High on efficiency and housekeeping team friendly, easy to assign and maintain schedule, resulted in our rooms being more clean.
Australia
Australia
Director
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Our shared customers give very positive feedback on their housekeeping tool, highlighting how user-friendly and easy it is to use day to day. Their current integration with Canary runs smoothly and hasn’t caused any issues
Showing all answers to: "What does this product or service do well?"
Our shared customers give very positive feedback on their housekeeping tool, highlighting how user-friendly and easy it is to use day to day. Their current integration with Canary runs smoothly and hasn’t caused any issues
HubOS gives hotel teams one shared system for running the property. Housekeeping, maintenance and front office all see the same live information, so nothing gets lost between shifts or departments. Work is assigned and tracked in real time, which cuts out much of the back-and-forth between staff members. We see the difference in our shared hotels: a guest request flows into HubOS as a task, reaches the right person right away, and gets resolved faster.
I love how HubOS helps managing not only housekeeping tasks but especially maintenance (corrective and preventive) very well. It really makes a difference when managing not only one hotel, but also several properties as a corporate manager. Being able to allow housekeeping know when a guest is having breakfast, or learn how to fix a machine by just scanning a QR code are features that makes a difference.
Also, configuring the system is fairly easy and their support is very helpful and kind.
Hub OS delivers a seamless blend of fast implementation and high day-to-day usability that immediately drives operational value. In my experience consulting for hotels, properties that adopt Hub OS experience a dramatic, measurable increase in operational efficiency right out of the gate. By streamlining communication across housekeeping, engineering, and front-desk teams, it removes routine friction and allows staff to resolve guest requests rapidly. Ultimately, this backend efficiency directly translates into faster response times, cleaner rooms, and a visibly superior guest experience.
HubOS is an outstanding hospitality technology solution that combines innovation, efficiency, and operational excellence. Its intuitive platform, flexibility, and commitment to customer success make it a valuable partner for hotels looking to optimize operations and enhance the guest experience. At CiTO Hospitality Solutions, we are proud to partner with HubOS and highly recommend its solutions to hospitality professionals seeking reliable, innovative technology and exceptional service.
Question:
What differentiates this product or service from the competition?
Answer:
Their offline module lets staff keep working in areas with little or no signal. The system saves all tasks locally and syncs them automatically once the device is back online, so the housekeeping department never loses efficiency
Showing all answers to: "What differentiates this product or service from the competition?"
Their offline module lets staff keep working in areas with little or no signal. The system saves all tasks locally and syncs them automatically once the device is back online, so the housekeeping department never loses efficiency
HubOS combines depth and flexibility in a way few operations platforms manage. Hotels can begin with a single department and add modules as they grow, and every module runs on one connected system rather than a patchwork of separate tools. Staff take to it quickly because it’s designed around the realities of a hotel shift, not a generic workflow. We share more than 100 hotels, the integration runs reliably, and their team is quick to respond and focused on making shared customers successful.
It is not only easy to configure by using several templates that makes bulk setup very helpful, but also usage is very intuitive and facilitates the onboarding and learning curve of staff. Its integration with most of the best PMS is also key.
What sets Hub OS apart is the combination of an incredibly smooth onboarding process, superior UI, and total modularity. Their implementation team does an exceptional job, often getting property teams trained, confident, and fully onboarded within 24 hours. Compared to legacy or overly rigid platforms, Hub OS offers an intuitive user interface that staff actually enjoy using, coupled with responsive customer support. Crucially, its modular structure ensures hotels only pay for what they need while enjoying a feature set far more complete and versatile than competing point solutions.
HubOS stands out through its combination of hospitality-focused innovation, intuitive technology, and seamless integration with hotel operations. Its flexibility, operational efficiency, and commitment to service excellence help hotels streamline processes, optimize resources, and deliver better guest experiences. Combined with a strong partnership approach and specialized hospitality expertise, HubOS offers a differentiated solution that goes beyond technology to create real value for hotel operators.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It’s key to work with a system that already has experience integrating with multiple tech vendors like Canary and offers global coverage. Their large base of high-end customers has given them deep expertise in housekeeping, so they understand which needs matter most in a property’s day-to-day operations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It’s key to work with a system that already has experience integrating with multiple tech vendors like Canary and offers global coverage. Their large base of high-end customers has given them deep expertise in housekeeping, so they understand which needs matter most in a property’s day-to-day operations.
Treat HubOS as the operational backbone of your property, not just a housekeeping or maintenance tool. Bring your department heads into setup early so each team builds workflows that match how it actually works. Connect HubOS to other systems from day one, so tasks come in automatically instead of being entered by hand. The more of your daily operations run through HubOS, the clearer and more efficient your whole property becomes.
I would recommend it even for small properties, as preventive maintenance is something most hotels forget about and it's crucial. Knowing when an inspection is due is something maintenance teams will thank you for.
Don't limit your evaluation to just housekeeping and maintenance. While those core modules are top-tier, make sure to thoroughly explore their guest experience and guest-app modules as well. For independent hotels and small hotel groups, these complementary guest-facing features offer a surprisingly robust, cost-effective way to modernize the guest journey without needing to layer on expensive standalone guest engagement apps.
My advice would be to consider HubOS as a strategic partner, not just a technology provider. Take the time to explore how its solutions can streamline hotel operations, improve team productivity, and enhance the guest experience. With the right implementation and a strong partnership, HubOS can deliver meaningful operational improvements and long-term value to your property.
VG
+ 6
recommend
Recommended by
David Ezquerro Taylor
EMEA Strategic Partnerships
@
Canary Technologies
Danielle Eisenberg
Strategic Partnership Senior Manager
@
Duve
VG
Víctor Gonzalez
Consultant
@
Hotel Jazz
Carina Satorra
Sales Director
@
Spalopia
Camilo Torre
CEO
@
CiTO Hospitality Solutions
David Ezquerro Taylor
EMEA Strategic Partnerships
@
Canary Technologies
Danielle Eisenberg
Strategic Partnership Senior Manager
@
Duve
VG
Víctor Gonzalez
Consultant
@
Hotel Jazz
Carina Satorra
Sales Director
@
Spalopia
Camilo Torre
CEO
@
CiTO Hospitality Solutions
Albert Arranz
Customer Success
@
Mews
Ildefonso Moyano
Senior Director Global Customer Success
@
Mews
Marc Llobet
Area Sales Manager
@
Serenissima Informatica
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Support
Unverified
hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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