hub OS Housekeeping

4.8 (177 REVIEWS)

HTR Score icon
HT Score  
55 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Your Housekeeping department meets the so-needed automation to eliminate useless tasks, improve their productivity, response times and elevate the guest experience.

More than 50% of hub OS’s reviews come from Spain.

Ratings Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hub OS Housekeeping is the #12 most trending product in the Housekeeping Software category (out of 32) and the #600 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

hub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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55 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About hub OS Housekeeping
Founded in 2006 | Headquarters in Blanes (Spain) | 8 employees
Your Housekeeping department meets the so-needed automation to eliminate useless tasks, improve their productivity, response times and elevate the guest experience. All of it while connecting your Housekeeping with Maintenance, Front-desk, and Quality departments. • Excellence by simple and quick planning & dynamic task allocation • Guests' requests handled immediately through the mobile app pop-up notifications. • Customised inspection checklists with attendant rates. • Efficient minibar and linen management. • Lost & Found management. • Meaningful data with productivity rates, improvement margins, savings and much more. A solution that fully connects operational departments, for happier staff and therefore happier guests!

Capabilities

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hub OS doesn’t have any benefits or use cases available

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

hub OS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

12 | X-Small (1-9 room)

1 | Small (10-24 room)

24 | Medium (25-74 room)

86 | Large (75-199 room)

84 | X-Large (200+ room)

Country

118 | Spain

20 | Italy

16 | Portugal

12 | Australia

9 | Hungary

6 | Germany

5 | Belgium

5 | United Arab Emirates

4 | Mexico

4 | Netherlands

4 | Kenya

3 | Austria

3 | United States of America

3 | New Zealand

3 | France

2 | Israel

2 | Argentina

1 | Bulgaria

1 | Switzerland

1 | Colombia

1 | Panama

1 | Vietnam

1 | Slovenia

1 | Malta

1 | Czech Republic

1 | Guam

Type

83 | Branded Hotels

66 | Luxury Hotels

61 | City Center Hotels

49 | Resorts

40 | Boutiques

26 | Bed & Breakfast & Inns

20 | Hostels

11 | Airport/Conference Hotels

10 | Extended Stay & Serviced Apartments

8 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

3 | Casinos

2 | Limited Service & Budget Hotels

1 | Motels

Region

189 | Europe

16 | Oceania

7 | North America

7 | Middle East

4 | South America

4 | Africa

1 | Asia Pacific

Category

194 | Hotel Maintenance Software

177 | Housekeeping Software

71 | Hotel Pre-Opening, Renovations & Development

30 | Hotel Guest Apps

5 | Staff Collaboration Tools

Hotelier Rating

Excellent
211
Very Good
15
Average
2
Poor
1
Terrible
0

Property Size

  • X-Small (12)
  • Small (1)
  • Medium (24)
  • Large (86)
  • X-Large (84)

Country

  • Spain
    Spain
    (118)
  • Italy
    Italy
    (20)
  • Portugal
    Portugal
    (16)
  • Australia
    Australia
    (12)
  • Hungary
    Hungary
    (9)
  • Germany
    Germany
    (6)
  • Belgium
    Belgium
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Mexico
    Mexico
    (4)
  • Netherlands
    Netherlands
    (4)
  • Kenya
    Kenya
    (4)
  • Austria
    Austria
    (3)
  • United States of America
    United States of America
    (3)
  • New Zealand
    New Zealand
    (3)
  • France
    France
    (3)
  • Israel
    Israel
    (2)
  • Argentina
    Argentina
    (2)
  • Bulgaria
    Bulgaria
    (1)
  • Switzerland
    Switzerland
    (1)
  • Colombia
    Colombia
    (1)
  • Panama
    Panama
    (1)
  • Vietnam
    Vietnam
    (1)
  • Slovenia
    Slovenia
    (1)
  • Malta
    Malta
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Guam
    Guam
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (189)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (16)
  • Middle East
    Middle East
    (7)
  • South America
    South America
    (4)
  • Africa
    Africa
    (4)

Hoteliers say

NEW AI Review summary

Hoteliers like Hub OS for its user-friendly interface and comprehensive functionality across multiple departments, streamlining housekeeping and maintenance tasks while providing real-time data and detailed reports. The software notably enhances productivity, efficiency, and guest experiences. However, users note the need for improvements in integration speed with other systems like SAP and more customization options for specific features, including mobile app performance and user interfaces.

AI-generated from the text of customer reviews

Efficiency in task management
Customization options
Housekeeping module
Maintenance module
Customer support
User interface on mobile app
Integration with PMS
Report generation
Real-time updates
Preventive planning
10

Great!

Directora Operaciones from 100 to 199 room Branded Hotel in Marseille (France)

Verified
2 years ago
Its software is very intuitive, easy to use, practical, it greatly facilitates the daily operations of the hotel. In addition, if you have any questions or problems, there is always someone available to assist you immediately.
Country France
Directora Operaciones
Large Hotel
10

HUB covers all needs; from the base staff to the corporate area.

Corporative Director of Housekeeping from 500+ room Resort in Palafolls (Spain)

Verified
2 years ago
- Excellent and very fast support - High level of operations knowledge, very important for doing a successful implantation. -Very easy to use, it`s help with the high personal rotation.
Country Spain
Corporative Director of Housekeeping
X-Large Hotel
10

EXCELLENCE

Manager de Reservas from 5 to 9 room Bed & Breakfast & Inn in Nairobi (Kenya)

Verified
2 years ago
IT IS A VERY COMMITTED TEAM THAT ACCOMPANYES YOU THROUGHOUT THE PROCESS AND GIVES YOU SUPPORT WHEN IT IS NECESSARY
Country Kenya
Manager de Reservas
X-Small Hotel
10

EXCELLENCE

Manager de Reservas from 5 to 9 room Bed & Breakfast & Inn in Nairobi (Kenya)

Verified
2 years ago
IT IS A VERY COMMITTED TEAM THAT ACCOMPANYES YOU THROUGHOUT THE PROCESS AND GIVES YOU SUPPORT WHEN IT IS NECESSARY
Country Kenya
Manager de Reservas
X-Small Hotel
10

Application that enhances transversal information

Responsable de Recepcion from 200 to 499 room Hostel in Playa Blanca (Spain)

Verified
2 years ago
What else is information in real time. Know when the waitress has entered the room and be able to give the client information about waiting times. As well as, knowing the incidents of the rooms to be able to follow up
Country Spain
Responsable de Recepcion
X-Large Hotel
10

FAST AND EASY VISIBILITY

SPA VITANOVA from 200 to 499 room Hostel in Playa Blanca (Spain)

Verified
2 years ago
BEING ABLE TO QUICKLY SEE INCIDENTS AND EXECUTION MONITORING AS WELL AS BEING IN CONTACT WITH THE TECHNICIAN AND KNOW WHAT IS REPAIRED
Country Spain
SPA VITANOVA
X-Large Hotel
10

highly recommended

GRAN TAGORO from 200 to 499 room Hostel in Playa Blanca (Spain)

Verified
2 years ago
very functional and intuitive tool, allows us to improve the control of refueling processes and maintenance incidents
Country Spain
GRAN TAGORO
X-Large Hotel
9

A good software for manage your hotel

It Officer from 100 to 199 room Luxury Hotel in San Juan Bautista (Spain)

Verified
2 years ago
The maintenance module is foolproof. Perfect for people who are not used to computers. Housekeeping is perfectly integrated with opera.
Country Spain
It Officer
Large Hotel
10

The best tool for our team

Front desk manager from 5 to 9 room Bed & Breakfast & Inn in Nairobi (Kenya)

Verified
2 years ago
It is very easy and intuitive, the application can work offline and that is very important to us. They add new features frequently
Country Kenya
Front desk manager
X-Small Hotel
10

The best tool for our team

Front desk manager from 5 to 9 room Bed & Breakfast & Inn in Nairobi (Kenya)

Verified
2 years ago
It is very easy and intuitive, the application can work offline and that is very important to us. They add new features frequently
Country Kenya
Front desk manager
X-Small Hotel
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  • 19

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all

Question:

What differentiates this product or service from the competition?

Answer:

complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ildefonso Moyano Senior Director Global Customer Success @ Mews
RecommendationAvatar
Marc Llobet Area Sales Manager @ Serenissima Informatica
RecommendationAvatar
Ildefonso Moyano Senior Director Global Customer Success @ Mews
RecommendationAvatar
Marc Llobet Area Sales Manager @ Serenissima Informatica
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Support

Unverified

hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

2 days

Recommended

97%

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