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hub OS Housekeeping
4.8 (182 REVIEWS)
HT Score
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
hub OS Housekeeping
Ranked 7 (out of 37) in Housekeeping Software
Smarter Housekeeping. Better Operations. Happier Guests.
96% recommended by 171 hotels
NH Hotels, Kimpton, IHG & 168 others
Bell - AI powered product analyst
I analyzed all of hub OS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hub OS for its user-friendly interface and comprehensive functionality across multiple departments, streamlining housekeeping and maintenance tasks while providing real-time data and detailed reports. The software notably enhances productivity, efficiency, and guest experiences. However, users note the need for improvements in integration speed with other systems like SAP and more customization options for specific features, including mobile app performance and user interfaces.
NH Hotels, Kimpton, IHG & 168 others
Read their reviewsWhat Types of Hotels hub OS is Popular For
Size
6 | X-Small (1-9 room)
15 | Small (10-49 room)
48 | Mid-Sized (50-99 room)
156 | Large (100-499 room)
10 | X-Large (500+ room)
Country
105 | Spain
20 | Italy
18 | Portugal
10 | Australia
9 | Hungary
8 | United States
6 | Belgium
6 | Germany
5 | Mexico
5 | United Arab Emirates
4 | Netherlands
4 | Kenya
3 | France
3 | New Zealand
3 | Austria
2 | Switzerland
2 | Argentina
2 | Vietnam
2 | Israel
1 | Malta
1 | Colombia
1 | Turkey
1 | Slovenia
1 | Bulgaria
1 | Thailand
1 | Dominican Republic
1 | Panama
1 | Czech Republic
Type
107 | Boutique Hotels
102 | City Center Hotels
99 | Branded Hotels
91 | Luxury Hotels
70 | Resorts
59 | Airport/Conference Hotels
56 | Bed & Breakfast & Inns
24 | Hostels
19 | Limited Service & Budget Hotels
12 | Extended Stay & Serviced Apartments
8 | RV Parks & Campgrounds
7 | Vacation Rentals & Villas
4 | Casinos
1 | Motels
Region
180 | Europe
13 | North America
13 | Oceania
8 | Middle East
4 | South America
4 | Africa
3 | Asia Pacific
1 | Central America
Category
204 | Hotel Maintenance Software
182 | Housekeeping Software
71 | Hotel Pre-Opening, Renovations & Development
34 | Hotel Guest Apps
8 | Staff Collaboration Tools
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What is hub OS?
Founded in 2015 | Headquarters in Blanes (Spain) | 8 employees
hub OS Housekeeping is a hotel housekeeping management software that automates daily operations and connects housekeeping with maintenance, front desk, and quality teams in real time. It helps hotels plan rooms, assign tasks, manage inspections, handle guest requests, track minibar and linen processes, and manage lost and found from one intuitive platform. By reducing manual work and improving visibility, it boosts productivity, response times, and guest service.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hub OS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hub OS Reviews Analyzed: 177
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hub OS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by hub OS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hub OS's Provided Description:
"Your Housekeeping department deserves the automation it needs to work smarter, faster and more efficiently. Eliminate unnecessary and repetitive tasks, simplify daily operations, improve productivity and response times, and give your team more time to focus on what really matters: delivering an exceptional guest experience. With Hub OS, Housekeeping becomes a fully connected part of your hotel operation. Seamlessly connect your Housekeeping team with Maintenance, Front Desk and Quality, ensuring that information, requests and tasks flow effortlessly between departments in real time. From room planning and task allocation to inspections, guest requests and operational reporting, everything is managed from one simple and intuitive platform. · Smarter planning & dynamic task allocation Plan daily operations quickly and efficiently, while automatically assigning tasks based on priorities, workload, room status and team availability. · Faster response to guest requests Receive guest requests instantly through real-time mobile pop-up notifications, allowing your team to respond quickly and keep guests informed. · Customised inspection checklists Create tailored inspection checklists for different rooms, areas and standards, while monitoring attendant performance and identifying opportunities for improvement. · Efficient minibar & linen management Keep better control of minibar replenishment and linen processes, reducing unnecessary work, improving stock visibility and avoiding operational gaps. · Simple Lost & Found management Register, track and manage lost property from one place, ensuring every item is properly documented and making the recovery process easier for both staff and guests. · Real-time operational visibility Access meaningful data and clear performance indicators to understand how your Housekeeping operation is performing and where improvements can be made. · Measure productivity and savings Monitor productivity rates, response times, improvement margins, operational savings and other key KPIs to make decisions based on real data rather than assumptions. · Connect every operational team Housekeeping doesn't work in isolation. Hub OS connects it with Maintenance, Front Desk, Quality and other departments, creating a smoother flow of information and reducing communication gaps. More time for your team. More control for your managers. Better experiences for your guests. Hub OS transforms Housekeeping from a department managing daily tasks into a connected, data-driven operation. By reducing manual processes, improving communication and giving teams the information they need in real time, hotels can operate more efficiently while empowering their people to deliver better service. One connected operation. Smarter Housekeeping. Happier staff. Happier guests."
FAQs
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Insightful
Housekeeping Software
Delivers performance analytics to boost productivity and service quality.
hub OS Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, hub OS Housekeeping is the #5 most trending product in the Housekeeping Software category (out of 37) and the #215 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hub OS Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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hub OS Case Studies
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References
"All traceability is recorded, being able to know in detail who intervened in each incident, what times and materials were used, etc."
Enrique Escofet
General Manager @
InterContinental Barcelona, an IHG Hotel
"From the first moment the relationship with HUB Buildings has been very fluid and close..."
Juan Carlos Nieto
Maintenance Chief @
InterContinental Madrid, an IHG Hotel
"With Hub OS we have chosen the right tool for maintenance management in our hotels."
Juan Antonio Caballero
VP Maintenance & Engineering @
NH hotel
Featured Customers
More Products by hub OS
Hotelier Rating
Looking for specific info?
10
Stable, easy-to-use software with simple reports — but smarter AI connection would help
Manager from 500+ room in Noordwijkerhout (Netherlands)
Verified
9 days ago
Stabiel software and easy to use for al the people friendly. Teh reports are easy to use and you can quick see what your workflow is
Netherlands
Netherlands
Manager
X-Large Hotel
10
Ease of viewing room status and troubleshooting from any hotel department
Jefe de mantenimiento from Boutique in Madrid (Spain)
Verified
10 days ago
The ease of seeing faults and posting them The possibility of distributing the work among different people and involving them
Spain
Spain
Jefe de mantenimiento
10
Fundamental tool on a daily basis operations in an Hotel
Operations Maganer from 75-99 room Boutique in Porto (Portugal)
Verified
10 days ago
Quick and practical report of maintenance of rooms problems and effective communication of room cleaning reports by Housekeeping. Great Tool
Portugal
Portugal
Operations Maganer
Mid-Sized Hotel
10
Very useful
GENERAL MANAGER from 200 to 499 room City Center Hotel in Malaga (Spain)
Verified
10 days ago
Useful to react when something has to be repaired; easy, fast and efficient. All people involved knows about the incident
Spain
Spain
GENERAL MANAGER
Large Hotel
10
Powerful tool
Assistant Manager from 75-99 room Boutique in Lisbon (Portugal)
Verified
10 days ago
- Complementary tool to our total management system
- Easy to use and apply in our company
- Available in all devises
- Multi-user tool
Portugal
Portugal
Assistant Manager
Mid-Sized Hotel
10
Innovation
Housekeeper and Maintenance Manager from 25-49 room Bed & Breakfast & Inn in Marbella (Spain)
Verified
1 months ago
The control and ease of use of reports. And ensuring that all departments are kept informed through the app.
Spain
Spain
Housekeeper and Maintenance Manager
Small Hotel
10
Efficiency
HR / Quality / Audit Generalist from 200 to 499 room Branded Hotel in Santa Barbara de Samana (Dominican Republic)
Verified
1 months ago
The organization, the order of priorities and the margins established to guarantee an agile and timely response from Yamila and Jordi, ensuring adequate coordination and following up on each request efficiently.
Dominican Republic
Dominican Republic
HR / Quality / Audit Generalist
Large Hotel
8
Excellent
Sales Support from 200 to 499 room Boutique in Khuk Khak (Thailand)
Verified
1 months ago
It supports our staff in working more efficiently by making it easier to check job details and reports. Easy to use.
Thailand
Thailand
Sales Support
Large Hotel
10
Housekeeping
EHK from 200 to 499 room Boutique in Hai Phong (Vietnam)
Verified
1 months ago
Less paper, easy to check the room, defect. No missing information. Can control room attendants. Management can control status of room, can find any different.
Vietnam
Vietnam
EHK
Large Hotel
10
Fantastic System
General Manager from 200 to 499 room Bed & Breakfast & Inn in Canberra (Australia)
Verified
1 months ago
The system is Easy to use and extremely user friendly.
The ongoing support from the team is fantastic.
THANK YOU!
Australia
Australia
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all
Showing all answers to: "What does this product or service do well?"
automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all
It's a great and powerful product that complements the hotel's internal operations in certain departments, facilitating management and integration with protel PMS.
The platform excels at bringing all operational activities into a single system, enabling better team collaboration, faster response times, and improved efficiency. Its real-time updates and automation features help reduce manual work and ensure smoother day-to-day hotel operations.
The platform excels at bringing all operational activities into a single system, enabling better team collaboration, faster response times, and improved efficiency. Its real-time updates and automation features help reduce manual work and ensure smoother day-to-day hotel operations.
Everything a hotel needs to manage the daily housekeeping, maintenance, quality and more in one unique solution. One of the best tools I have seen so far with great reporting and amazing customer service.
Question:
What differentiates this product or service from the competition?
Answer:
complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.
Showing all answers to: "What differentiates this product or service from the competition?"
complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.
An expert and competent systems technical team has facilitated a protel World Wide certification. Congrats HUB OS Team!
Unlike many competitors that focus on one area, Hub OS connects all hotel operations in one platform, with real-time data, strong integrations, and flexibility to adapt to each hotel—making it more complete and operationally focused.
Unlike many competitors that focus on one area, Hub OS connects all hotel operations in one platform, with real-time data, strong integrations, and flexibility to adapt to each hotel—making it more complete and operationally focused.
Has a great user interface and is a reliable tool. Easy to use for all team members. Great sync speed between devices and integrations like PMS. Installation and support from HubOS team is of top quality.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation
It 's a very good management software that helps and facilitates the operation and allows to integrated with protel PMS. I recommend it, for sure!
Use Hub OS as an opportunity to review and standardize your operations. It works best when your team is aligned on processes and responsibilities, as the platform enhances efficiency but does not replace the need for clear internal structure and accountability.
Use Hub OS as an opportunity to review and standardize your operations. It works best when your team is aligned on processes and responsibilities, as the platform enhances efficiency but does not replace the need for clear internal structure and accountability.
Maybe not the cheapest option in the market but the investment is worth due to increase in efficiency, decisions based in data collected by the tool, and enables delivery of a great customer experience.
Recommended by
Marc Llobet
Area Sales Manager
@
Serenissima Informatica
Albert Arranz
Customer Success
@
Mews
Albert Arranz
Customer Success
@
Mews
Ildefonso Moyano
Senior Director Global Customer Success
@
Mews
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Support
Unverified
hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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