hub OS Housekeeping

Ranked 3 (out of 24) in Housekeeping Software

Housekeeping Software

Your Housekeeping department meets the so-needed automation to eliminate useless tasks, improve thei...

Ratings Snapshot

Certificate of Excellence
Read 61 reviews
96%
Recommend
HTR Score icon
HT SCORE
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 24 in Housekeeping Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

hub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Bed & Breakfast 14 verified reviews
    96%
  • Branded 10 verified reviews
    96%
  • Resort 10 verified reviews
    97%
  • City Center 9 verified reviews
    96%
  • Hostel 3 verified reviews
    97%
  • Boutique 3 verified reviews
    90%
  • Airport/ conference 2 verified reviews
    95%
  • Extended Stay 1 verified reviews
    100%
  • Serviced Apartment 1 verified reviews
    90%

hub OS Housekeeping Overview

hub OS Housekeeping Overview

Your Housekeeping department meets the so-needed automation to eliminate useless tasks, improve their productivity, response times and elevate the guest experience. All of it while connecting your Housekeeping with Maintenance, Front-desk, and Quality departments. • Excellence by simple and quick planning & dynamic task allocation • Guests' requests handled immediately through the mobile app...

About hub OS View website

Founded in 2006 | Headquarters in Blanes Spain | 8 employees

Hotel Operations Platform - Bringing automation to your Housekeeping, Maintenance, F&B and Quality departments. All-In-One solution to save you from the hotel...

Other Products by hub OS

Integrates with

  • Guest Messaging Software
  • Upselling Software
  • Property Management Systems
Browse integrations (7 verified)

What customers love about hub OS Housekeeping

Like 96% recommend

Corporate Housekeeping from Branded

- Save time, effort and money - Control 100% the daily work of your Team - Simplify the comunication with all the operative departments - Register all what happens in your hotel

Responsable de proyecto from Extended Stay

All! It is a very complete tool. Excellent control of the apartment floors. Control of times and productivity. The reduction of times between all departments. Quick resolution to doubts. (Original Spanish) Todo! Es una ...

Director Departamento tecnico from Branded

Optimiza recursos, reduce costes, ayuda a controlar y a que no te controle tu trabajo. En resumen, de los mejores socios.

Hotel Manager from Bed & Breakfast

Excelent tool, it has helped us to trace any maintenance issue and react as efficeny as possible. The housekeeping tool has helped us to increase productivity and our quality of the works. It is easy and great to work wi...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all

by [email protected] [email protected] (MyStay) on November 26, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.

by [email protected] [email protected] (MyStay) on November 26, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but...

by [email protected] [email protected] (MyStay) on November 26, 2021

See more answers (2)
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Features

  • Guest requests
  • Lost & found
  • Automated Room Assignments
  • Mobile Request Dispatching
  • Progress Tracking Dashboard
  • Custom Inspection Checklists
  • Automated Task Routing
  • Performance Analytics Dashboard
  • Automated Notifications
  • Two-Way PMS Integration
  • Drag-and-Drop Room Assignments
  • Custom Rules & Prioritization
  • Deep Cleaning Scheduling
  • Open API
  • Inspection Module
  • Multi Language UI Support
  • Mobile Access
  • Chat

Want to go behind the scenes and see how hub OS Housekeeping works?

Clients & references

References & testimonials

Testimonial avatar
With HUB we have chosen the right tool for maintenance management in our hotels...
Juan Antonio Caballero VP Maintenance & Engineering at the NH hotel
Testimonial avatar
All traceability is recorded, being able to know in detail who intervened in each incident, what times and materials were used, etc.
Enrique Escofet General Manager at the Crowne Plaza Barcelona - Fira Center

Featured partners

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Case studies

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hub OS doesn’t have any case studies available

Awards & Certifications

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hub OS doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Spain
  • Australia
  • Italy
  • United Arab Emirates
  • Portugal
  • Hungary
  • Austria
  • Germany
  • Malta

61 Verified hub OS Reviews

Likelihood to Recommend
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November 29, 2021

hub OS Housekeeping Review: they are very helpful

Housekeeping Manager from Bed & Breakfast in دبي (United Arab Emirates)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

no paperwork as we before need to print the task sheet attendant they have written the time etc but with this app, we dot need to write anything in the phone can assign the room from the floor no need to ...

What do you dislike or think could be improved?

some time internet slow can not scan the barcode room does not turn to clean status some time room jump to the assigned section which is assigned to the attendant

Customer Support
5
Ease of Use
4
Value for money
3
Implementation
4

November 10, 2021

hub OS Housekeeping Review: Versatile, flexible and constantly improving product

Chief Digital Officer from Other in Lancenigo (Italy)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

- very efficient and fast assistance - great value for money - ease of use even for people with little technology - customizable product - continuously evolving product

What do you dislike or think could be improved?

- automatic app update - we would like there to be a chat between housekeeper manager and waitress - nothing else

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5
arrow review On Nov 26, 2021 Isabel C. from hub OS replied:
 Ciao Valeria, thank you very much for your review.
We're happy to be with you in this digitalization... 

November 06, 2021

hub OS Housekeeping Review: Recommended 100%

CEO from Branded in Barcelona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

HUB is an ideal solution both for the control of hotel works and for the day-to-day operations of cleaning, maintenance and quality control. Since we discovered it, we are implementing it in all our estab...

What do you dislike or think could be improved?

Everything is perfect. Aspects of the software are continuously being improved, apart from the tool can be easily adapted to the needs of the operations and can be integrated with the hotel systems.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 26, 2021 Isabel C. from hub OS replied:
 Hola Oriol, thank you so much for taking the time to leave us this amazing review.
We will definitel... 

November 03, 2021

hub OS Housekeeping Review: HUB, a very good working tool

Responsable de mantenimiento from Branded in Pamplona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is a very flexible tool that adapts really well to each hotel / building and is perfect for keeping track of the maintenance of the facilities and the building in general, as well as keeping all the le...

What do you dislike or think could be improved?

It is a tool that has enormous potential and can be adapted to the needs of each hotel / building and use those that are really needed in each place. It can be perfectly adapted to the specific needs that...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 26, 2021 Isabel C. from hub OS replied:
 Hola Julian, thank you very much for your review.
Flexibility is one of our characteristics and we h... 

October 28, 2021

hub OS Housekeeping Review: Great Platform

Front Office Manager from Other in Lisboa (Portugal)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I'm new to this platform and I love the dashboard. It has great summarized and relevant information for the operation. I also love the "departures" section, where you see all the daily departures, and imm...

What do you dislike or think could be improved?

It would be great if there was an option where you could forward a pending issue with a link via Email/Teams for follow up.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Nov 26, 2021 Isabel C. from hub OS replied:
 Olá Bruno, thank you so much for your review.
Please, let us know if you need any additional help i... 

October 21, 2021

hub OS Housekeeping Review: Excellence

IT Coordinator from Hostel in Pineda de Mar (Spain)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Since we have the Hub service we have improved the response and support in both the maintenance and HouseKeeping departments.

What do you dislike or think could be improved?

The application is very powerful and we have not yet found anything we can improve, although everything can be improved

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Nov 26, 2021 Isabel C. from hub OS replied:
 Hola Òscar, thank you very much for your review. 
The team is so happy that you have been improving... 

Pricing

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Recent News & Content

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Popular hub OS Housekeeping Integrations

View all (7 hub OS Integrations)