The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 90 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acentic Ltd shines .
Hoteza shines in ease of use and customer support , with exclusive features like Guest Messages & Notifications and Housekeeping Module.
Side-by-side ratings based on 90 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 90 |
After analyzing 90 verified reviews, Acentic Ltd users most value its , while Hoteza users highlight content management and ease of use, operational efficiency, interactive guest services. Click any theme to see what reviewers say.
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Content Management and Ease of Use
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Operational Efficiency
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Interactive Guest Services
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Customization and Branding
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Technical Issues and Improvement Areas
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Smart Streaming and OTT Integration
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AI and Personalization Features
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How each product ranks among Hospitality TV vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 47 reviews |
| Large (75-199 rooms) ▾ | — | #2 19 reviews |
| X-Large (200+ rooms) ▾ | — | #1 13 reviews |
By Property Type
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| Boutique ▾ | — | #2 45 reviews |
| Luxury ▾ | — | #2 44 reviews |
| Branded / Chain ▾ | — | #2 28 reviews |
| Extended Stay ▾ | — | #2 7 reviews |
By Region
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| North America | — | #8 1 reviews |
| Europe ▾ | — | #1 55 reviews |
| Asia Pacific ▾ | — | #1 19 reviews |
| Middle East ▾ | — | #1 13 reviews |
Choosing the right hospitality TV platform impacts your guest experience and operational efficiency. Acentic Panorama NG, owned by Hoist Group, offers an integrated communication and entertainment system with a long-standing reputation, but it has no recent reviews or user ratings, raising questions about current support and usability. In contrast, Hoteza TV boasts over 80 recent reviews, high customer satisfaction scores, and a broad feature set. Which solution aligns best with your hotel’s goals?
Both products aim to enhance in-room entertainment and communication, but they diverge significantly in market presence, user experience, and feature depth. Are you prioritizing proven support and extensive experience, or the most modern, feature-rich platform with proven customer approval?
Acentic Panorama NG is a comprehensive hospitality technology platform tailored for large-scale and global hotel brands, focusing on IPTV, high-speed internet, and digital signage. However, it’s difficult to evaluate its current performance because it lacks recent reviews, and its overall rating is nonexistent, indicating a possible lack of recent user feedback.
Hoteza TV, with over 80 reviews in the last six months and a 4.69/5 customer support rating, is clearly more trusted by current clients. It offers extensive features such as interactive services, streaming, and PMS integration, making it suitable for hotels seeking a modern, flexible digital guest experience.
Are you looking for a tried-and-true system with decades of presence but little recent feedback, or a platform that hoteliers actively endorse and refine today?
If your hotel needs a feature-rich, highly customizable platform with proven support and recent positive reviews, Hoteza TV is the clear choice. It is ideal for properties that prioritize guest engagement, operational efficiency, and a seamless digital interface, especially given its 4.82/5 ease of use rating and 96% likelihood to recommend.
If your hotel requires a scalable, enterprise-level solution with a focus on IPTV, internet access, and digital signage, and you’re comfortable with limited recent feedback, Acentic Panorama NG might meet your needs. However, with no current reviews or ratings, it’s difficult to assess how well it performs in modern hotel settings.
For the majority of hoteliers evaluating today’s standards, Hoteza’s active user base and recent reviews make it the safer, more reliable choice.
Hoteza TV overwhelmingly outperforms in ease of use, with a 4.82/5 rating and onboarding scores of 4.75/5. Clients praise its intuitive interface, quick setup, and straightforward content management, making staff adoption smoother and faster.
Acentic Panorama NG has no recent reviews or ratings, which obscures its usability. Its lack of current user feedback suggests it might not be as user-friendly or easy to implement in today’s fast-paced hotel environment.
Edge: Hoteza TV.
Hoteza offers a suite of 22 features exclusive to its platform, including guest messaging, on-screen purchases, device streaming (iOS and Android compatible), and PMS integration. These features directly enhance guest engagement and operational control.
Acentic Panorama NG provides core IPTV and internet services but lacks the detailed feature set available in Hoteza. With no verified features or recent enhancements, its functionality appears limited compared to Hoteza’s extensive capabilities.
Edge: Hoteza TV.
Hoteza boasts a strong customer support rating of 4.69/5 and an NPS score of 9.45/10, with recent reviews highlighting quick, clear responses and helpful onboarding. Clients consistently express high satisfaction with their support experience.
Acentic Panorama NG’s support quality and support ratings are unavailable, and no recent reviews make it impossible to gauge current client satisfaction. This uncertainty favors Hoteza’s proven support reputation.
Edge: Hoteza TV.
Hoteza integrates with 20 verified partners, including notable PMS, CRM, and service platforms like Oracle Hospitality, Mews, and Shiji Group, enabling seamless connectivity with your existing systems. These integrations boost operational efficiency and guest personalization.
Acentic Panorama NG has no verified integrations listed, which could limit its adaptability and scalability in versatile hotel environments.
Edge: Hoteza TV.
Hoteza is rated highly across multiple hotel segments, especially in luxury hotels, which account for 21% of its users. With a recent review count of 33 in the last six months and a 96% likelihood to recommend, it is clearly favored by current users.
Acentic Panorama NG has no recent reviews or ratings, making it impossible to determine current hotel satisfaction levels.
Edge: Hoteza TV.
Acentic Panorama NG’s pricing information is unavailable, possibly indicating a custom or enterprise-only quote. This obscures its cost-effectiveness and value proposition.
Hoteza charges a base price of $400 per month, with no additional implementation or ongoing fees disclosed. Its transparent pricing is more accessible for hotels planning their budgets.
Not ideal if your hotel prioritizes modern, interactive features or seeks active support and recent user validation.
Not ideal if your hotel has minimal tech needs or prefers a simple, non-interactive TV system with basic entertainment.
Hoteza TV and Acentic Panorama NG serve different hotel segments. Hoteza’s modern, feature-rich platform with recent reviews and high user ratings makes it the clear leader for most hotels today. Its extensive integrations, ease of use, and proven support position it as the preferred choice in 2024.
Acentic Panorama NG, while a longstanding provider, lacks recent client feedback and detailed feature data, making it less suitable for hotels seeking a contemporary, user-validated system. It may still be viable for large resorts or properties with specific IPTV needs but falls short in adaptability and guest engagement features.
If your hotel values innovation, ongoing support, and proven performance, choose Hoteza. If you operate in a niche market or prefer a traditional IPTV solution with a focus on entertainment, Acentic might suffice, but caution is advised given the limited recent reviews.
Hospitality TV pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $400/mo |
According to HTR's product database, Acentic Panorama NG (Acquired by Hoist Group) and Hoteza TV share 0 features. Here are the key differences — features one has that the other lacks.
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| Device Streaming | ||
| Mini-guide channel banner | ||
| Netflix | ||
| On-screen hotel services | ||
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| YouTube |
Showing top differences. 10 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"The TV solution's front-end design is great. It combines modern sophistication with user-friendly functionality seamlessly. The interface is well crafted, creating an immersive and..."
What hoteliers love
The system is appreciated for its simple content management capabilities, allowing easy updates across all TVs. Users commend the intuitive interface... The system is appreciated for its simple content management capabilities, allowing easy updates across all TVs. Users commend the intuitive interface for content display and quick setup, facilitating a straightforward, user-friendly experience for hotel staff to maintain guest room televisions.
Integrating functions with TV for room control, Hoteza reduces guest reliance on hotel staff, cutting down on operational costs. This feature allows h... Integrating functions with TV for room control, Hoteza reduces guest reliance on hotel staff, cutting down on operational costs. This feature allows hotels to maximize staff efficiency while providing guests with a more autonomous and convenient stay.
Hoteza facilitates interactive services such as room service orders and spa bookings directly through the TV. It is often mentioned positively for red... Hoteza facilitates interactive services such as room service orders and spa bookings directly through the TV. It is often mentioned positively for reducing staff workload and improving guest satisfaction, although some suggest expanding these services to further exploit operational efficiencies.
Where hoteliers push back
Some reviews highlight minor technical hiccups, such as issues with channel signal stability. Suggestions for improvement include enhanced admin panel... Some reviews highlight minor technical hiccups, such as issues with channel signal stability. Suggestions for improvement include enhanced admin panel optimization and greater transparency in updates, indicating areas for Hoteza to refine and advance their systems for improved user experience.
Hoteza’s system supports seamless content streaming via Chromecast or AirPlay, making it easy for guests to watch Netflix, YouTube, and more. This fea... Hoteza’s system supports seamless content streaming via Chromecast or AirPlay, making it easy for guests to watch Netflix, YouTube, and more. This feature is highlighted as crucial for enhancing in-room entertainment and is praised in many reviews, though further integration of popular OTT platforms like Amazon Prime is suggested.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Acentic Panorama NG (Acquired by Hoist Group) and Hoteza TV share many core Hospitality TV features, but each has unique capabilities. Acentic Panorama NG (Acquired by Hoist Group) offers 0 verified integration partners, while Hoteza TV offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hoteza TV leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Acentic Panorama NG (Acquired by Hoist Group): No. Hoteza TV: No. Neither product currently offers a free tier. Most Hospitality TV vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acentic Ltd has an HT Score of 0 and Hoteza has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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