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Hoteza TV
4.8 (90 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hoteza TV
Ranked 1 (out of 53) in Hospitality TV
2026 Winner
Hotel Software
Hoteliers voted Hoteza as the #1 Hospitality TV provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldBeyond IPTV: Hoteza – Smart TV and Casting for a Seamless Guest Journey
95% recommended by 98 hotels
Peninsula, Wyndham, Radisson & 95 others
Bell - AI powered product analyst
I analyzed all of Hoteza’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteza's hospitality TV solution enhances guest experience and operational efficiency for hotels. Its robust features, from interactive guest services and streaming integrations to AI-powered personalization and smart room connectivity, position it as a modern tech choice. Notable benefits include increased revenue through targeted advertising and streamlined guest services, while hotels also gain from improved content management and integration capacities, bolstering competitiveness in the hospitality market.
Peninsula, Wyndham, Radisson & 95 others
Read their reviewsWhat Types of Hotels Hoteza is Popular For
Size
14 | Small (10-49 room)
21 | Mid-Sized (50-99 room)
53 | Large (100-499 room)
14 | X-Large (500+ room)
Country
15 | Cyprus
14 | Russian Federation
12 | Croatia
8 | United Arab Emirates
7 | Greece
5 | Slovenia
5 | Armenia
5 | Kazakhstan
4 | Turkey
4 | Uzbekistan
3 | Vietnam
3 | Montenegro
2 | United Kingdom
2 | Slovakia
1 | Spain
1 | Italy
1 | United States
1 | Jordan
1 | Indonesia
1 | Netherlands
1 | Hungary
1 | Tanzania
1 | Chile
1 | Kyrgyzstan
1 | Kenya
1 | Georgia
1 | Seychelles
Type
51 | Luxury Hotels
50 | Boutique Hotels
37 | City Center Hotels
33 | Resorts
30 | Airport/Conference Hotels
29 | Branded Hotels
23 | Bed & Breakfast & Inns
16 | Limited Service & Budget Hotels
8 | Extended Stay & Serviced Apartments
4 | Hostels
2 | Motels
2 | RV Parks & Campgrounds
1 | Casinos
Region
64 | Europe
19 | Asia Pacific
14 | Middle East
3 | Africa
1 | North America
1 | South America
Category
90 | Hospitality TV
53 | Hotel Guest Apps
23 | Hospitality Wi-Fi Solutions
22 | In-Room Hotel Tablets
2 | Contactless Check-in
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What is Hoteza?
Founded in 2013 | Headquarters in Larnaca (Cyprus) | 70 employees
Hoteza TV is a comprehensive digital platform designed specifically for hotels, transforming in-room TVs into interactive hubs that enhance the guest experience. As a highly flexible system, it allows hoteliers to offer user-friendly interfaces across TVs, tablets, and mobiles. Guests benefit from easy access to hotel services, such as room service, concierge info, and local recommendations, through a familiar interface. Additionally, with features like Hoteza Cast, guests can securely stream personal content from services like Netflix and YouTube. For hotels, it serves as a powerful communication tool to boost guest satisfaction, streamline operations, and enhance revenue potential.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hoteza products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hoteza Reviews Analyzed: 16
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hoteza Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hoteza
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hoteza's Provided Description:
"Hoteza Interactive TV is more than just an in-room entertainment system; it’s a fully integrated digital platform that enhances every stage of the guest experience. Through the TV, guests gain effortless access to hotel services, a digital directory, dining and room service ordering, concierge information, and local recommendations, all in a familiar and intuitive interface. With Hoteza Cast, certified by Google and natively integrated into LG TVs, guests can securely stream their own content from Netflix, YouTube, Spotify, and more, directly from their mobile devices without the need for additional hardware. For hoteliers, Hoteza provides a powerful tool to communicate with guests, promote offers, and strengthen brand identity by delivering a fully customized, seamless visual design aligned with the hotel’s look and feel. Easy to manage, scalable, and future-proof, Hoteza ensures that the in-room TV evolves from a passive screen into an innovative, interactive touchpoint that enriches the stay and drives guest satisfaction."
FAQs
Capabilities
Welcome Message
Welcome Message
Start the in-room experience with a warm welcome! Greet your guests with a personalized message with their name and last name (optional) displayed on the screen, setting the tone for their stay.
In-Room Dining
In-Room Dining
Boost your revenue by giving your guests a chance to order food to their room through an interactive menu with photos, descriptions and many ordering options. Hoteza In-Room Dining will streamline the process for your staff and ensure amazing service quality.
Restaurant & SPA Bookings
Restaurant & SPA Bookings
Give your guests a chance to book hotel services, such as room cleaning, SPA treatments or seats at your restaurant table easily through a few clicks. Booking option will give you an additional channel that is intuitive and easy to use from the comfort of the room.
Casting Solution
Casting Solution
In-room entertainment has never been easier for your guests - they only have to bring their own devices. With Hoteza Cast, streaming their favourite content to the in-room TV is easily done in only a few steps!
Customizable Layout
Customizable Layout
In addition to maintaining the brand identity & visual style, main screen is highly customizable with images or promotional material displayed at the time of connecting.
Guest Messages
Guest Messages
Have the ability to reach your guests at any time & intensity you desire through a communication channel that will ensure a seamless & pleasant experience for both sides.
Express Check-Out
Express Check-Out
Allow your guests to use the express check-out, a quick way to avoid waiting at the reception before departure.
Marketing Campaigns
Marketing Campaigns
Make sure your guests are notified of everything you can offer them - from happy hour at the hotel bar, special seasonal menus at the restaurant, or events taking place at your hotel. But don’t stop there - your guests can feel special with personalized messages for their special occasions!
Feedback Module
Feedback Module
Instant feedback form will allow you to catch impressions of your guests at the right time, and not a minute too late.
Hotel Directory
Hotel Directory
Make sure your guests can access all the information they need, allowing them to have a full overview of the hotel directory, including entertainment options, services & more.
Weather Report
Weather Report
Weather report will allow your guests to keep track of weather conditions while making their plans for the upcoming day.
City Guide
City Guide
Enhance your guests' travel experience with our city guide service. Provide them with expert tips & advice before & during their trip to create the ultimate travel resource.
Room Control
Room Control
Integrate with your GRMS system & allow your guests to adjust the room settings: control the temperature, turn the lights off & on, or set up pre-made room scenes.
Guest Satisfaction Survey
Guest Satisfaction Survey
Instant feedback form will allow you to catch impressions of your guests at the right time & not a minute too late.
Hotel Services
Hotel Services
Improve the user experience by allowing your guest to order a pillow, or a room cleaning service via Hoteza TV easily.
Features
Branding & Customization
4/5 features
Casting & Streaming
4/5 features
Messaging & Communication
4/5 features
Promotions
4/5 features
Analytics & Reporting
4/5 features
Security & Data Management
4/5 features
Other
2/2 features
Hoteza Reviews Summary
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hoteza TV is the #1 most trending product in the Hospitality TV category (out of 53) and the #6 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoteza has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Hoteza as the #1 Hospitality TV provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hoteza Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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References
"Since 1925, the Esplanade Zagreb Hotel has been renowned for its innovation in hospitality. We continue to build on this tradition with our partners from Hoteza. Our vision combines with their knowledge in order to create high-tech services tailored to our guests’ needs."
Ivica Max Krizmanić
General Manager @
Esplanade Zagreb Hotel
Featured Customers
Hoteza doesn’t have any featured customers available
More Products by Hoteza
Hotelier Rating
Looking for specific info?
10
Perfect
GM from 100 to 199 room Bed & Breakfast & Inn in St. Petersburg (Russian Federation)
Verified
5 months ago
Easy to use and understand,very helpful for our hotel!
Very helpful customer support and useful webinars with some news or new implementations!
Russian Federation
Russian Federation
GM
Large Hotel
10
Great digital services to enhance the guest satisfaction
Assistant F&B Manager from 500+ room in Parga (Greece)
Verified
5 months ago
The most convenient functionalities that it offers are the hotel information which is provided on all the Guest room's tv's.
Greece
Greece
Assistant F&B Manager
X-Large Hotel
9
Your Hospitality TV system offers seamless entertainment streaming, good resolution, and clear hotel information. Your Hospitality Wi-Fi Solutions provide reliable Wi-Fi, strong internet speed, and sufficient bandwidth for guest streaming.
IT Assistant from 100 to 199 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
5 months ago
I liked most the seamless streaming on the Hospitality TV and the reliable speed and bandwidth from the Hospitality Wi-Fi Solutions, which consistently supported guest needs.
United Arab Emirates
United Arab Emirates
IT Assistant
Large Hotel
10
business premium hotel
General manager from 100 to 199 room Bed & Breakfast & Inn in Yerevan (Armenia)
Verified
5 months ago
food and drink menus and photos immediately with prices. Make a photo slide possible. Review the possibility of VAT in this region for accurate price information in the menu
Armenia
Armenia
General manager
Large Hotel
10
Highly recommend for every property
Cluster IT Manager from 100 to 199 room Boutique in St. Petersburg (Russian Federation)
Verified
5 months ago
- Looks amazing right out of the box.
- Easily customizable to suit any hotel needs.
- User-friendly admin panel.
- Fast and high-quality support.
Russian Federation
Russian Federation
Cluster IT Manager
Large Hotel
10
Hoteza conveniences
Директор IT from 500+ room Boutique in St. Petersburg (Russian Federation)
Verified
5 months ago
What I like most is their interest in development and excellent user support. Collaboration with Hoteza has brought us automation and ease of operation in our hotel.
Russian Federation
Russian Federation
Директор IT
X-Large Hotel
10
It is a comfortable experience
Guest experience manager from 500+ room Branded Hotel in Moscow (Russian Federation)
Verified
5 months ago
Everything. Incredibly comfortable. Easy to access, easy to use, easy to understand the details for both employees and the guests.
Russian Federation
Russian Federation
Guest experience manager
X-Large Hotel
10
Excellent work with tv and internet
Room division manager from 500+ room City Center Hotel in Moscow (Russian Federation)
Verified
5 months ago
Constantly work with properly functional without glitches. Great support team with quick operational care. Very comfortable for work using and etc.
Russian Federation
Russian Federation
Room division manager
X-Large Hotel
9
Great product from Hoteza team
Director of IT from 100 to 199 room Boutique in Moscow (Russian Federation)
Verified
5 months ago
The biggest advantage of Hoteza products is the comprehensive approach to a hotel's business needs. They take into account all modern trends in guest services for the 21st-century hotel such as mobile app, web app, television, digital signage with centralized CMS system.
Russian Federation
Russian Federation
Director of IT
Large Hotel
9
A successful experience
Project manager from 100 to 199 room Boutique in St. Petersburg (Russian Federation)
Verified
5 months ago
Accessibility, informativeness, wide possibilities. Personalized guest greetings improve the experience, hotel service advertising expands opportunities, and sales through the app
Russian Federation
Russian Federation
Project manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Central management of all modules from a single CMS. It supports different layouts that can cover all the needs of modern hotels. It is also important that it can integrate with many other systems, contributing to ease of use, operation, and enhancing the guest experience. Finally, the in-room dining and, in general, the shop modules generate revenue for the hotel, as well as the convenience of web check-in, which prevents queues and delays upon arrival. There is an installation where the digital transformation of bookings in a 50-room hotel exceeds 80%
Showing all answers to: "What does this product or service do well?"
Central management of all modules from a single CMS. It supports different layouts that can cover all the needs of modern hotels. It is also important that it can integrate with many other systems, contributing to ease of use, operation, and enhancing the guest experience. Finally, the in-room dining and, in general, the shop modules generate revenue for the hotel, as well as the convenience of web check-in, which prevents queues and delays upon arrival. There is an installation where the digital transformation of bookings in a 50-room hotel exceeds 80%
Incredibly easy to handle, update, customise.
Hoteza management is always available for confrontation and willing to ameliorate their solutions.
Guesta are satisfied with the way they can interacte with contents and info, appreciating the guest journey philosophy in place.
The Hoteza ecosystem truly offers the perfect guest journey. The hotel is truly in touch with its guests before, during and after their stay, thanks to the various customisable modules available. Hoteza Check-in interfaces with the hotel's PMS to speed up registration operations; Hoteza TV is the most comprehensive and flexible IPTV system for rooms; the Guest App, based on the same CMS as the TV system, allows you to stay in constant contact with guests. Hoteza HSIA is the perfect tool for managing Wi-Fi connectivity.
Hoteza TV provides an easy-to-use in-room system with entertainment, hotel info, and services all in one place. The Hoteza Guest App makes it simple for guests to request services, communicate with staff, and manage their stay directly from their own devices.
Question:
What differentiates this product or service from the competition?
Answer:
The main difference compared to the competition is that competitors usually offer only one layout. Additionally, they do not provide a wide range of peripheral modules as extensions of a unified system. Instead, they rely on third-party platforms, meaning that any changes must be made through different systems — which ultimately results in additional time and effort for the hotel.
Showing all answers to: "What differentiates this product or service from the competition?"
The main difference compared to the competition is that competitors usually offer only one layout. Additionally, they do not provide a wide range of peripheral modules as extensions of a unified system. Instead, they rely on third-party platforms, meaning that any changes must be made through different systems — which ultimately results in additional time and effort for the hotel.
Incredibly easy to handle, update, customise.
Hoteza management is always available for confrontation and willing to ameliorate. Guesta are satisfied with the way they can interacte with contents and info, appreciating the guest journey philosophy in place. their solutions
Unlike its competitors, Hoteza offers a suite of integrated products. No other competitor offers such a wide range of solutions. Thanks to these solutions, the host can communicate constantly with the guest and sell their services in the best possible way. Hoteza becomes an opportunity for revenue rather than just a cost.
Hoteza stands out with its seamless integration of entertainment, hotel information, and guest services into one platform, combined with a highly intuitive, multilingual interface that works across in-room TVs and personal devices, enhancing convenience and guest engagement
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If I had to give one piece of advice to a hotelier, it would be to invest in this product/service, as it delivers immediate and tangible results for the hotel, significantly reduces internal daily administrative tasks and printing, while supporting an eco-friendly philosophy. It is user-friendly and enjoyable for guests, and comes with excellent after-sale service
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If I had to give one piece of advice to a hotelier, it would be to invest in this product/service, as it delivers immediate and tangible results for the hotel, significantly reduces internal daily administrative tasks and printing, while supporting an eco-friendly philosophy. It is user-friendly and enjoyable for guests, and comes with excellent after-sale service
This a complete communication platform to keep you in touch with your guests all their journey around. Easy to handle, update and customise Hoteza solutions allow you to create the perfect environment for any stay - business or leisure.
The Hoteza guest journey is currently the most advanced communication platform for the hotel industry. There are other system integrators that have competing systems, but to date, none have a complete solution like Hoteza's.
My recommendation to hoteliers considering Hoteza is to approach it as a strategic guest engagement tool rather than simply a technological upgrade. The platform delivers the greatest value when it is fully customized to reflect the property’s brand identity and seamlessly integrated with operational systems such as PMS, F&B, and spa services. By leveraging Hoteza’s personalization features and service integration, hotels can not only enhance the guest experience but also drive ancillary revenue and strengthen brand loyalty.e.
Recommended by
Christos Bandis
Managing Director
@
Powertech electronics
Alessandra DAntoni
Founder & Head of Marketing
@
HoTy S.r.l.
Alessio Di Candia
Consulente Innovazione Tecnologica
@
HoTy
Varvara Efthymiou
null
@
null
Christos Bandis
Managing Director
@
Powertech electronics
Alessandra DAntoni
Founder & Head of Marketing
@
HoTy S.r.l.
Alessio Di Candia
Consulente Innovazione Tecnologica
@
HoTy
Varvara Efthymiou
null
@
null
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Support
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Hoteza has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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