The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acigroup shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Acigroup users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acigroup |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | Acigroup |
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
| Segment | Acigroup |
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|---|---|---|
| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing the right property management system (PMS) is critical for your hotel's operational success and guest satisfaction. Both Acigrup PMS and eviivo Suite™ aim to streamline hotel management, but their offerings diverge significantly. Acigrup’s platform has no recent reviews, a low rating, and lacks customer feedback, whereas eviivo boasts a high user rating, extensive recent reviews, and a broad feature set. Which platform aligns better with your hotel’s needs?
While Acigrup appears to be an under-the-radar option with limited market presence, eviivo has a proven track record across multiple regions with thousands of users. Are you ready to prioritize a well-supported, feature-rich solution?
Both products address core PMS functions like reservations, check-ins, billing, and housekeeping. However, eviivo offers a comprehensive, cloud-based platform built to serve properties of all sizes, with over 191 recent reviews highlighting its ease of use and strong support. Acigrup’s platform, with zero reviews and no recent feedback, remains untested in the current market and appears to lack features compared to eviivo’s extensive suite.
eviivo’s platform is designed for diverse property types, from small B&Bs to large resorts, and offers integrations with major OTAs, unlike Acigrup, which has no verified partners. Given the gap in market presence and reviews, is it worth risking your operational efficiency on an unproven solution?
If your hotel needs a cloud-based system that supports multiple channels, guest communication, automated tasks, and has a proven track record, go with eviivo. It’s suitable for independents, vacation rentals, B&Bs, and small hotels seeking robust features and reliable support.
If you’re a small operation with minimal requirements, or if budget constraints prohibit a $700+ monthly investment, Acigrup might seem appealing—though its lack of recent reviews and features makes it a risky choice. For most hotels, eviivo’s proven performance clearly outweighs Acigrup’s untested offering.
eviivo’s user rating of 4.43/5 and recent reviews emphasize its intuitive interface, fast onboarding, and positive staff adoption. Users frequently highlight its mobile app and straightforward management tools, making daily operations smoother.
In contrast, Acigrup has no publicly available user ratings or recent feedback, leaving its ease of use unverified. Given eviivo’s proven usability and support, it’s clear which platform offers a better user experience.
Edge: eviivo.
eviivo provides 51 features, including a channel manager, revenue management, payment processing, booking engine, guest CRM, email marketing, online check-in/out, automation, and mobile app—features critical for modern hospitality management. Acigrup, with no unique features listed, does not demonstrate the breadth or depth of eviivo’s capabilities.
eviivo’s feature set enables your staff to automate tasks, manage multiple channels, and communicate with guests effectively. Acigrup’s lack of verified features makes it unsuitable for comprehensive management needs.
Edge: eviivo.
eviivo’s support ratings are high at 4.42/5, with recent reviews praising its responsiveness and onboarding assistance. Many users describe eviivo support as responsive, helpful, and key to their success.
Acigrup has no recent reviews or support ratings, making it impossible to gauge its customer service quality. Given the importance of reliable support, eviivo clearly leads here.
Edge: eviivo.
eviivo boasts 32 verified integrations, including major OTAs like Expedia, Booking.com, and TripAdvisor, plus property service partners. Acigrup offers no verified integrations, limiting its connectivity with third-party tools.
This extensive integration network allows eviivo to centralize operations and expand distribution channels easily. Acigrup’s lack of verified partners is a significant drawback.
Edge: eviivo.
With 191 recent reviews, eviivo receives a 4.43/5 rating, and a 95% likelihood to recommend, predominantly from small hotels, vacation rentals, and inns. The reviews highlight ease of use, automation, and support as key strengths.
Acigrup has no recent reviews or ratings, making it impossible to determine user satisfaction. Based on quantifiable data, eviivo has the clear advantage.
Edge: eviivo.
Acigrup does not disclose pricing, suggesting it may operate on a custom or enterprise basis. eviivo’s pricing starts at $700/month, with no trial or freemium options, positioning it as a premium solution.
Given the extensive feature set and regional coverage, eviivo’s pricing aligns with its value proposition, though it may be a significant investment for small properties.
The core difference is that eviivo is a proven, feature-rich platform with extensive recent reviews and a global presence. Acigrup remains largely untested, with no recent reviews or visible market traction, making it a risky choice for most hotels.
If your hotel needs a dependable, scalable PMS with strong support and integrations, eviivo is the clear winner. Acigrup might suit very small, budget-conscious operations in specific regions, but its lack of recent validation makes it an unlikely investment for growth-oriented hoteliers.
In summary, go with eviivo if you want a trusted, comprehensive solution that can support your property today and scale for tomorrow. Choose Acigrup only if your operations are very limited, and you are willing to accept the risks of an unreviewed platform.
According to HTR's product database, Acigrup PMS and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acigroup |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Acigrup PMS and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Acigrup PMS offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Acigrup PMS: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigroup has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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