Acigrup PMS vs. eviivo Suite™ PMS: Which Is Right for You?

Updated May 16, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Acigroup shines .

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Acigrup PMS Compare to eviivo Suite™ PMS?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
0
87
Likelihood to Recommend
0%
95%
Ease of Use
0.0/5
4.5/5
Customer Support
0.0/5
4.4/5
Value for Money
0.0/5
4.3/5
Starting Price Contact sales From $700/mo
Verified Reviews 0 208

What Are the Pros and Cons of Acigrup PMS vs eviivo Suite™ PMS?

After analyzing 208 verified reviews, Acigroup users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.

Acigroup eviivo eviivo
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

Acigroup vs eviivo: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Acigroup eviivo eviivo
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment Acigroup eviivo eviivo
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment Acigroup eviivo eviivo
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing the right property management system (PMS) is critical for your hotel's operational success and guest satisfaction. Both Acigrup PMS and eviivo Suite™ aim to streamline hotel management, but their offerings diverge significantly. Acigrup’s platform has no recent reviews, a low rating, and lacks customer feedback, whereas eviivo boasts a high user rating, extensive recent reviews, and a broad feature set. Which platform aligns better with your hotel’s needs?

While Acigrup appears to be an under-the-radar option with limited market presence, eviivo has a proven track record across multiple regions with thousands of users. Are you ready to prioritize a well-supported, feature-rich solution?

Is Acigrup PMS or eviivo Suite™ Better for Hotels?

Both products address core PMS functions like reservations, check-ins, billing, and housekeeping. However, eviivo offers a comprehensive, cloud-based platform built to serve properties of all sizes, with over 191 recent reviews highlighting its ease of use and strong support. Acigrup’s platform, with zero reviews and no recent feedback, remains untested in the current market and appears to lack features compared to eviivo’s extensive suite.

eviivo’s platform is designed for diverse property types, from small B&Bs to large resorts, and offers integrations with major OTAs, unlike Acigrup, which has no verified partners. Given the gap in market presence and reviews, is it worth risking your operational efficiency on an unproven solution?

eviivo Suite™ vs Acigrup PMS: Which Should Your Hotel Choose?

If your hotel needs a cloud-based system that supports multiple channels, guest communication, automated tasks, and has a proven track record, go with eviivo. It’s suitable for independents, vacation rentals, B&Bs, and small hotels seeking robust features and reliable support.

If you’re a small operation with minimal requirements, or if budget constraints prohibit a $700+ monthly investment, Acigrup might seem appealing—though its lack of recent reviews and features makes it a risky choice. For most hotels, eviivo’s proven performance clearly outweighs Acigrup’s untested offering.

Is Acigrup PMS or eviivo Suite™ Easier to Use?

eviivo’s user rating of 4.43/5 and recent reviews emphasize its intuitive interface, fast onboarding, and positive staff adoption. Users frequently highlight its mobile app and straightforward management tools, making daily operations smoother.

In contrast, Acigrup has no publicly available user ratings or recent feedback, leaving its ease of use unverified. Given eviivo’s proven usability and support, it’s clear which platform offers a better user experience.

Edge: eviivo.

Which Has Better Features: Acigrup PMS or eviivo Suite™?

eviivo provides 51 features, including a channel manager, revenue management, payment processing, booking engine, guest CRM, email marketing, online check-in/out, automation, and mobile app—features critical for modern hospitality management. Acigrup, with no unique features listed, does not demonstrate the breadth or depth of eviivo’s capabilities.

eviivo’s feature set enables your staff to automate tasks, manage multiple channels, and communicate with guests effectively. Acigrup’s lack of verified features makes it unsuitable for comprehensive management needs.

Edge: eviivo.

Which Has Better Customer Support: Acigrup PMS or eviivo Suite™?

eviivo’s support ratings are high at 4.42/5, with recent reviews praising its responsiveness and onboarding assistance. Many users describe eviivo support as responsive, helpful, and key to their success.

Acigrup has no recent reviews or support ratings, making it impossible to gauge its customer service quality. Given the importance of reliable support, eviivo clearly leads here.

Edge: eviivo.

Which Has More Integrations: Acigrup or eviivo?

eviivo boasts 32 verified integrations, including major OTAs like Expedia, Booking.com, and TripAdvisor, plus property service partners. Acigrup offers no verified integrations, limiting its connectivity with third-party tools.

This extensive integration network allows eviivo to centralize operations and expand distribution channels easily. Acigrup’s lack of verified partners is a significant drawback.

Edge: eviivo.

Which Do Hoteliers Rate Higher: Acigrup or eviivo?

With 191 recent reviews, eviivo receives a 4.43/5 rating, and a 95% likelihood to recommend, predominantly from small hotels, vacation rentals, and inns. The reviews highlight ease of use, automation, and support as key strengths.

Acigrup has no recent reviews or ratings, making it impossible to determine user satisfaction. Based on quantifiable data, eviivo has the clear advantage.

Edge: eviivo.

How Much Do Acigrup and eviivo Cost?

Acigrup does not disclose pricing, suggesting it may operate on a custom or enterprise basis. eviivo’s pricing starts at $700/month, with no trial or freemium options, positioning it as a premium solution.

Given the extensive feature set and regional coverage, eviivo’s pricing aligns with its value proposition, though it may be a significant investment for small properties.

What Type of Hotel Should Use Acigrup?

  • Hotels that prioritize an untested platform with minimal upfront investment.
  • Teams that require a simple, standalone PMS without integrations or extensive automation.
  • Properties with very limited operational needs, or in regions where Acigrup’s support might be more accessible.
  • Not ideal if you want proven support, extensive features, or a scalable solution.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels, B&Bs, vacation rentals, or resorts seeking a full-featured, cloud-based PMS.
  • Teams that want reliable integrations with OTAs and payment processors.
  • Properties aiming for automation, guest communication, and channel management.
  • Not ideal if you need a free or very low-cost system, or operate a single property with minimal management needs.

eviivo Suite™ vs Acigrup: The Bottom Line for Hotels

The core difference is that eviivo is a proven, feature-rich platform with extensive recent reviews and a global presence. Acigrup remains largely untested, with no recent reviews or visible market traction, making it a risky choice for most hotels.

If your hotel needs a dependable, scalable PMS with strong support and integrations, eviivo is the clear winner. Acigrup might suit very small, budget-conscious operations in specific regions, but its lack of recent validation makes it an unlikely investment for growth-oriented hoteliers.

In summary, go with eviivo if you want a trusted, comprehensive solution that can support your property today and scale for tomorrow. Choose Acigrup only if your operations are very limited, and you are willing to accept the risks of an unreviewed platform.

How Much Do Acigrup PMS and eviivo Suite™ PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Acigroup eviivo eviivo
Starting Price From $700/mo

Which Features Does Acigrup PMS Have That eviivo Suite™ PMS Doesn't (and Vice Versa)?

According to HTR's product database, Acigrup PMS and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Acigroup eviivo eviivo
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: Acigroup vs eviivo by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Acigroup

No published case study for this goal yet.

eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Increase Operational Efficiency
Acigroup

No published case study for this goal yet.

eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Improve Guest Experience
Acigroup

No published case study for this goal yet.

eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière

Acigroup vs eviivo: The Bottom Line

Acigroup
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Acigrup PMS vs eviivo Suite™ PMS

Can Acigrup PMS replace eviivo Suite™ PMS?

It depends on your requirements. Acigrup PMS and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Acigrup PMS offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Acigrup PMS or eviivo Suite™ PMS offer a free plan?

Acigrup PMS: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Acigrup PMS and eviivo Suite™ PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigroup has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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