The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
addiPOS GmbH shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, addiPOS GmbH users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | addiPOS GmbH |
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| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
| Segment | addiPOS GmbH |
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| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
| Segment | addiPOS GmbH |
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| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
Choosing the right POS system for your hotel hinges on understanding which product aligns best with your operational needs, support expectations, and growth plans. addiPOS by addiPOS GmbH and Shiji Infrasys POS by Shiji Group are two options, but their offerings differ significantly in scope, user feedback, and global presence. While addiPOS remains largely unreviewed, Shiji Infrasys boasts a wealth of recent, detailed reviews confirming its suitability for many hotel types.
Both platforms aim to streamline sales and service, but only one benefits from a broader feature set, more extensive support, and widespread adoption. Which solution will truly serve your hotel best?
addiPOS is a straightforward POS software, primarily designed for retail and smaller hospitality outlets, with no recent reviews or user feedback available to verify its performance. In contrast, Shiji Infrasys POS has over 29 recent reviews from hotels worldwide, with a high 91% likelihood of recommendation, indicating solid user confidence.
While addiPOS claims to streamline business operations and improve customer transactions, its lack of recent data and limited feature set make it difficult to assess its true value. Shiji’s platform, meanwhile, integrates smoothly with property management systems and offers 23 distinct features, making it a more proven choice in the hospitality context.
If your hotel needs a scalable, cloud-based POS with extensive integrations, go with Shiji Infrasys. Its proven track record, comprehensive features, and large hotel customer base—including luxury brands—make it a reliable choice for mid-to-large properties.
If your hotel operates on a smaller scale with minimal technology needs and prefers a simple, basic POS system, addiPOS might seem appealing—though the lack of recent reviews makes this uncertain. For most hotels seeking reliability, scalability, and support, Shiji’s platform is the smarter choice.
Based on the latest data, Shiji Infrasys scores 4.66 out of 5 for ease of use, with many reviews emphasizing its user-friendly interface and quick onboarding that reduces staff training time. Hoteliers praise its intuitive design, which simplifies daily operations and minimizes errors.
addiPOS, with a score of 0/5, provides no recent reviews or user feedback. Its ease of use remains unverified, but the lack of modern feedback suggests it may not match the streamlined experience offered by Shiji.
Edge: Shiji Infrasys.
Shiji Infrasys boasts 23 features, including cloud-based management, inventory control, sales reporting, customer profiles, mobile ordering, digital menus, and integrated kitchen displays. These features support comprehensive operations across multiple outlets and properties.
addiPOS offers no documented features or differentiators, leaving its functional scope unclear. Given the detailed feature set of Shiji, it clearly provides more tools to optimize your hotel’s F&B and operational needs.
Edge: Shiji Infrasys.
Shiji Group’s support scores 4.52 out of 5, with reviews highlighting fast, helpful assistance, and proactive problem-solving, even during peak times. The platform’s recent reviews confirm consistent, high-quality support, crucial for hotel operations.
addiPOS has no recent reviews or support ratings, leaving its customer service quality unverified. The lack of recent feedback makes it difficult to trust its support capabilities, unlike Shiji’s well-reviewed service.
Edge: Shiji Infrasys.
Shiji Infrasys integrates with 64 verified partners, including prominent booking engines, revenue management systems, and cloud services like SiteMinder, Revinate, and IDeaS. Its extensive ecosystem supports seamless data flow across critical hotel functions.
addiPOS reports zero verified integrations, limiting its ability to connect with other hotel systems. For hotels that rely on integrated tech stacks, Shiji’s platform is clearly more adaptable.
Edge: Shiji Infrasys.
With 29 recent reviews and a 91% recommendation rate, hoteliers widely favor Shiji Infrasys, particularly for its usability, support, and feature set. Hotels across segments—from luxury to branded—find value in its robust platform.
addiPOS has no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Given the data, Shiji holds the clear advantage in customer perception.
Edge: Shiji Infrasys.
addiPOS offers no publicly available pricing information, which suggests it may have a customized or less transparent approach. Shiji Infrasys is priced at $600 per month, with no mention of setup or additional fees, providing a straightforward cost structure.
For hotels considering budget predictability, Shiji’s transparent pricing makes it easier to evaluate ROI and plan expenses.
Given the lack of recent reviews and features, addiPOS is suitable only for very basic POS needs.
Shiji Infrasys is designed for hotels aiming for scalable, data-driven operations.
The core difference lies in their scope: addiPOS offers no recent reviews or documented features, making it unsuitable for hotel environments that depend on reliable, feature-rich POS systems. Shiji Infrasys, backed by 29 recent reviews and a 91% recommendation rate, provides a suite of tools that streamline operations and support growth.
Choose addiPOS if your hotel has extremely basic POS needs and minimal integration requirements. However, for most hotels—especially those aiming to grow, optimize guest experiences, and harness data—Shiji Infrasys is the clear leader.
If your priority is a proven, well-supported platform with extensive features and integrations, go with Shiji. Its broad market presence and positive recent reviews confirm that it’s the more dependable choice for hotel operations today.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| addiPOS GmbH |
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| Starting Price | — | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | addiPOS GmbH |
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Order Management
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| Self Service Table-side Ordering | ||
| Upselling | ||
| Digital Menus | ||
| Advanced Ordering | ||
| Discounts & Promotions | ||
| Mobile Ordering | ||
| Integrated Kitchen Display | ||
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Inventory Management
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| Inventory Management | ||
| Ingredient Management | ||
| Stock Reporting | ||
| Stock Alerts | ||
| Recipe Costing | ||
| Food Cost Reporting | ||
| Report Exporting | ||
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CRM & Loyalty
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| Customer Management | ||
| Discounts & Promotions | ||
| Guest Profiles | ||
| Rewards Program | ||
| Marketing Campaigns | ||
| Customer Insights Reports | ||
| Segmentation | ||
| Physical Loyalty Cards | ||
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Accounting
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| Discounts & Promotions | ||
| Customer Insights Reports | ||
| Payment Log Reports | ||
| Accounting Software Integrations | ||
| Mapping | ||
| Sync Error Alerts | ||
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Payments
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| Gift cards | ||
| Upselling | ||
| Discounts & Promotions | ||
| Customer Insights Reports | ||
| PCI Compliant | ||
| Check Splitting | ||
| Chargeback Management & Fraud Prevention | ||
| Payment Log Reports | ||
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Analytics & Insights
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| Employee Reporting and Management | ||
| Sales Reporting | ||
| Menu Performance Reporting | ||
| Server Recommendations | ||
| Server Level Reporting | ||
| Guest Profiles | ||
| Mobile Analytics | ||
| Food Cost Reporting | ||
| Report Exporting | ||
| Customer Insights Reports | ||
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Delivery
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| Multi-platform Consolidation | ||
| Uber Eats | ||
| Door Dash | ||
| Delivery Menu Customization | ||
| Discounts & Promotions | ||
| Review Collection | ||
| Menu Sync | ||
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Other
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We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. addiPOS and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. addiPOS offers 0 verified integration partners, while Shiji Infrasys POS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
addiPOS: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. addiPOS GmbH has an HT Score of 0 and Shiji Group has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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