Shiji Infrasys POS

4.3 (19 REVIEWS)

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The trusted POS for the world’s top hotels

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What is Shiji Group?

Founded in 1998 | Headquarters in China | 5025 employees
Shiji Infrasys POS is a cloud-based, open API point-of-sale solution tailored for the hospitality industry, designed to drive operational efficiency and enhance guest experiences. Its integrated payment capabilities work with all major providers, enabling seamless transactions. The platform supports mobile management, even when offline, and offers comprehensive 24/7 support. Key features include enterprise reporting, table management, digital signatures, kitchen display system (KDS) integration, and advanced employee management, making Infrasys a scalable and adaptable choice for modern, multi-property hospitality operations.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Shiji Group

FAQs

Capabilities

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Shiji Group doesn’t have any benefits or use cases available

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Shiji Group Reviews Summary

4.3
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Shiji Infrasys POS is the #5 most trending product in the Hotel Restaurant POS Systems category (out of 147) and the #247 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Shiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Shiji Group Pricing

Pricing Available By Request

Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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1

Success Stories

11

References

6

Featured Customers

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Shiji Group Reviews

Hotelier Rating

Excellent
49
Very Good
13
Average
5
Poor
5
Terrible
5

Property Size

  • X-Small (2)
  • Small (1)
  • Mid-Sized (8)
  • Large (25)
  • X-Large (35)

Country

  • United Arab Emirates
    United Arab Emirates
    (14)
  • Spain
    Spain
    (6)
  • Italy
    Italy
    (6)
  • United Kingdom
    United Kingdom
    (5)
  • Egypt
    Egypt
    (4)
  • New Zealand
    New Zealand
    (3)
  • Qatar
    Qatar
    (3)
  • Cambodia
    Cambodia
    (3)
  • Turkey
    Turkey
    (2)
  • Netherlands
    Netherlands
    (2)
  • India
    India
    (2)
  • Mexico
    Mexico
    (2)
  • United States of America
    United States of America
    (2)
  • Japan
    Japan
    (2)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Hong Kong
    Hong Kong
    (1)
  • Portugal
    Portugal
    (1)
  • Canada
    Canada
    (1)
  • Argentina
    Argentina
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • Ireland
    Ireland
    (1)
  • China
    China
    (1)
  • Singapore
    Singapore
    (1)
  • Sweden
    Sweden
    (1)
  • Poland
    Poland
    (1)
  • Malaysia
    Malaysia
    (1)
  • Thailand
    Thailand
    (1)
  • South Africa
    South Africa
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (24)
  • Asia Pacific
    Asia Pacific
    (12)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (25)
  • South America
    South America
    (1)
  • Africa
    Africa
    (1)
9

Good support

IT Manager from 200 to 499 room Luxury Hotel in Phnom Penh (Cambodia)

Verified
1 days ago
The support team has provided fast support and good advice to resolve the issue as well as the solution provided.
Country Cambodia
IT Manager
X-Large Hotel
10

Good Supportive Response

F&B Controller from 100 to 199 room Bed & Breakfast & Inn in Agra (India)

Verified
3 days ago
Shiji Support team is very kind to help us at earliest, which is most important for coordination in Working Culture. Appreciate Team.
Country India
F&B Controller
Large Hotel
9

Reliable to work with

IT from 75-99 room Branded Hotel in Porto (Portugal)

Verified
8 months ago
The support throughout the deployment and setup phase was very good, and on-site also. The assembly of hardware was very easy
Country Portugal
IT
Large Hotel
8

Hotel Restaurant POS system

Food and Beverage Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
10 months ago
The Shiji POS system in our hotel restaurant efficiently stores and edits data, ensures data safety, and simplifies inventory management. Additionally, it allows us to save and manage event contracts seamlessly.
Country United Arab Emirates
Food and Beverage Manager
X-Large Hotel
9

Easy Access.

Sales & F&B Coordinator from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
10 months ago
Is that can be accessed in mobile and at home. It is user friendly in a sense that it is not complicated.
Country United Arab Emirates
Sales & F&B Coordinator
X-Large Hotel
9

Support team available 24/7 to solve problems effectively.

Assistant IT Manager from 100 to 199 room Boutique in Al Wakrah (Qatar)

Verified
10 months ago
Shiji PMS is User friendly and easy to learn. Shiji Training Materials including the video in the help section is useful for new users to understand shiji easily.
Country Qatar
Assistant IT Manager
Large Hotel
10

Meeting And Events in Shiji platform

F&B Admin from 200 to 499 room Hostel in Dubai (United Arab Emirates)

Verified
10 months ago
This Platform is very user friendly. What i like most is that it has its own diary which makes it easy to plan and track all your bookings
Country United Arab Emirates
F&B Admin
X-Large Hotel
9

Shiji is a familiar system easy and smooth to use

Front Desk Manager from 10 to 24 room Bed & Breakfast & Inn in Village of Oak Creek (United States of America)

Verified
10 months ago
I like that shiji provide the hospitality industry with modern technology that is secure also ready for the future also innovation
Country United States of America
Front Desk Manager
Small Hotel
10

OAK village Hospitality

Front Office Supervisor from 1 to 4 room Bed & Breakfast & Inn in Mecca (Saudi Arabia)

Verified
10 months ago
I would like added more options regarding to the report, showing the room number available and vacant room and occupied room
Country Saudi Arabia
Front Office Supervisor
X-Small Hotel
7

Smart Software.

Telephone Operator from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
10 months ago
Very easy to allocate all the available rooms and all information is easy to find as well. software is very specific also which is nice.
Country United Arab Emirates
Telephone Operator
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Shiji Group Integrations

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Support

Unverified

Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

85%

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