ADP vs. Cendyn vs. Paychex: Which is a Better Fit?

ADP TimeSaver

Payroll Options

Direct deposit
Pay by check
Pay by card

Auditing & Accuracy

Exception reporting
Liability reporting for funding requirements
Pre-processing reports

Tax & Compliance

Automated tax reporting
Electronic IRS filing and pay withdrawals
Quarterly online tax statements & W2 preview
New hire reporting

Cendyn CRS

Content Management

Content management
Guest profiles

Pricing Rules

Geotargeted pricing module
Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Dynamic Pricing

Ability to adjust prices based on rules and conditions/Provides for flexibility and control without making daily pricing changes
Availability Management

Advanced availability management: ability to manage overbookings and differentiate availability by OTA.
Booking Rules

Control panel with precise management of booking rules that can be applied by filtering by room type, rate plan, channel.
Cancellation Policies

Management of different cancellation policies and payment methods applicable either at the hotel level, for a single rate plan or for a period. Possibility of interfacing a banking gateway.
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Distribution

Metasearch connectivity
Channel management & OTA distribution
Booking engine
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).

Ecommerce

Booking engine
Guest profiles
Refund Vouchers

In case of cancellation, a voucher is generated for the guest.

Integrations

RMS connectivity
PMS connectivity
Metasearch connectivity

Reporting

Multi-property management
Reporting Dashboard
Reporting Dashboard

Detailed reports and statistics available in real time and a Dashboard for an overview of performance.
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Admin

Centralized user & role management
Multi-property management
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Call Center

Call center functionality

Paychex

Payroll Options

Direct deposit
Pay by check
Pay by card

Auditing & Accuracy

Exception reporting
Liability reporting for funding requirements
Pre-processing reports

Tax & Compliance

Automated tax reporting
Electronic IRS filing and pay withdrawals
Quarterly online tax statements & W2 preview
New hire reporting

What Customers Are Saying

Most Recent Review

ADP doesn’t have any clients that have vouched for the product

Cendyn reservations system

Director of revenue from New York (United States of America)

Paychex doesn’t have any clients that have vouched for the product

Most Positive Review

Luxury Hotel IT Director Review of Pegasus

Director of IT

Most Critical

Outstanding customer support

Reservations Manager

References

Michelle Mu
Director of Revenue & Distribution Refinery Hotel

Eric Gooden
Marketing Manager Bellstar Hotels & Resorts

Halei Young
Digital Marketing & Community Manager Beach Terrace Inn