Pegasus CRS & Distribution (Cendyn)

Ranked 1 (out of 35) in Hotel Reservations Systems

Hotel Reservations Systems

Disconnect from legacy systems. Connect to the Pegasus CRS.

Ratings Snapshot

Certificate of Excellence

Read 144 reviews

#1 Popularity index

HT SCORE

100 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 35 in Hotel Reservations Systems

Ease of Use

4.4/5

ROI

4.3/5

Implementation

4.3/5

Customer Support

4.5/5

Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Pegasus CRS & Distribution (Cendyn) Overview

Take full control of your hotel’s distribution strategy with Pegasus CRS, an award-winning, state-of-the-art, cloud-based reservations solution with intelligent rate and inventory management tools for enterprise customers. Flexible and robust microservice APIs allow you to use the platform in ways that best fit your optimized business processes, allowing you to focus on revenue generation. Our p...

About Cendyn View website

Founded in 1996 | Headquarters in Boca Raton United States | 570 employees

Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an in...

Product Modules

Web-based solutions for all call center needs

ADD-ON

From enhanced tools and flexible workflows for reservations agents to loyalty program integrations and voice services, Cendyn offers powerful, web-based solutions for all your call center needs. Empower your reservations agents with a full view of your rates and inventory, allowing them to easily answer property questions and reserve the right room and rate plan for guests quickly and flexibly, including making multi-room and multi-rate plan bookings on single reservations and overriding availability.

Monitor, Analyze, Plan, Act with CRS BI Analytics Business Intelligence

ADD-ON

Our powerful intelligence platform allows you to aggregate, analyze, and dissect data faster and more efficiently than ever before. Rich visualizations deliver critical insight in seconds, identifying areas of need. Flexible and interactive charts, graphs, and maps allow you to explore further to uncover trends that could help you optimize channel performance and act on crucial business metrics.

Other Products by Cendyn

1/6

Integrates with

Property Management Systems
Channel Managers
Hotel Management Software

Browse integrations (60 verified)

What customers love about Pegasus CRS & Distribution (Cendyn)

89% recommend

Director of Revenue in Las Vegas (United States)

Travel Tripper is the BEST channel manager and booking engine available!!!! Technology is great, support team and account managers are the best by far!!!!

Director of Revenue Management in Philadelphia (United States)

Reztrip is always there to assist in answering any and all questions that I have. A great thing is that if any of the technicians or account manager don't know the answer to your question right away they don't try to 'sk...

Director of Revenue Management in San Jose (United States)

The software is very upfront and easy to manage; everything from inventory to reports can be extracted to provide a great experience for revenue management.

Regional Vice President of Sales & Marketing in New York (United States)

One of the best products we have used after trying several. Its user friendly, runs quick, works well across all needed channels of distribution and the added feature of Call center makes it efficient and is the best val...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Cendyn product suite is one of the most comprehensive in the industry. Because of that, they can act as a "one-stop-shop" for hospitality technology and meet all the requirements of most companies.

by John Lingos-Webb (Duetto) on October 05, 2022

See more answers (3)

Showing all answers to: "What does this product or service do well?"

Reid Webster VP Strategic Growth @ stayntouch

December 01, 2021, Reid regularly uses the

Pegasus provides a flexible and scalable CRS solution that incorporates highly advanced rate and inventory management tools. The Pegasus CRS is simple to work with, yet powerful in it's ability to deeply integrate into any hotel's tech stack, creating a seamle...

Kyle Killion Founder @ Suiteness

October 08, 2021, Kyle regularly uses the

We love working with Pegasus because it was very easy to integrate with their modern API. We also get the rates as a push which makes caching so much easier. Their sales and support teams are top notch.

Kyle Killion Founder @ Suiteness

October 08, 2021, Kyle regularly uses the

Question:

What differentiates this product or service from the competition?

Answer:

Cendyn is differentiated because of its breadth of services and the applications it offers. In addition, they are masterful at integrating and making sure all of their products communicate and work together seamlessly. No other company in hospitality tech can do as much as they can well.

by John Lingos-Webb (Duetto) on October 05, 2022

See more answers (3)

Showing all answers to: "What differentiates this product or service from the competition?"

Reid Webster VP Strategic Growth @ stayntouch

December 01, 2021, Reid regularly uses the

Aside from the enhanced technology, the Pegasus team consistently takes a hands-on approach to both hotel and vendor partnerships. Their talented team is always a pleasure to work with due to their professionalism and eagerness to deliver useful solutions to o...

Kyle Killion Founder @ Suiteness

October 08, 2021, Kyle regularly uses the

Pegasus does a very good job of customizing their solutions for their customers. We were able to create a special agreement that has made it very easy to get agreements done with hotel partners. We don't have the same deal anywhere else.

Kyle Killion Founder @ Suiteness

October 08, 2021, Kyle regularly uses the

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Take a close look at everything that Cendyn can offer. They have a lot more products and services than many realize and I'm sure that almost every hotelier can benefit from their vast product offering.

by John Lingos-Webb (Duetto) on October 05, 2022

See more answers (3)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Reid Webster VP Strategic Growth @ stayntouch

December 01, 2021, Reid regularly uses the

When selecting any CRS, be certain that it has a robust integration with your PMS provider. Any limitations with the CRS-PMS integration can cause unnecessary manual work on the hotel operations staff.

Kyle Killion Founder @ Suiteness

October 08, 2021, Kyle regularly uses the

Choosing a CRS is a big deal because the switching cost is very high. Working with Pegasus makes this easier because they have a very modern product but at the same time they have it deployed with lots of big hotels so you can be more comfortable that it is ba...

Kyle Killion Founder @ Suiteness

October 08, 2021, Kyle regularly uses the

+ 1 recommend

Recommended by

John Lingos-Webb Global Partnerships & Alliances @ Duetto

Reid Webster VP Strategic Growth @ stayntouch

Kyle Killion Founder @ Suiteness

Are you a consultant or vendor that recommends Cendyn? Leave a recommendation

Features

View all (8)

Content Management

4/5 features

Content management
Guest profiles

Pricing Rules

4/5 features

Geotargeted pricing module
Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Dynamic Pricing

Ability to adjust prices based on rules and conditions/Provides for flexibility and control without making daily pricing changes
Availability Management

Advanced availability management: ability to manage overbookings and differentiate availability by OTA.
Booking Rules

Control panel with precise management of booking rules that can be applied by filtering by room type, rate plan, channel.
Cancellation Policies

Management of different cancellation policies and payment methods applicable either at the hotel level, for a single rate plan or for a period. Possibility of interfacing a banking gateway.
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Distribution

4/5 features

Metasearch connectivity
Channel management & OTA distribution
Booking engine
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).

Ecommerce

4/5 features

Booking engine
Guest profiles
Refund Vouchers

In case of cancellation, a voucher is generated for the guest.

Integrations

4/5 features

RMS connectivity
PMS connectivity
Metasearch connectivity

Reporting

4/5 features

Multi-property management
Reporting Dashboard
Reporting Dashboard

Detailed reports and statistics available in real time and a Dashboard for an overview of performance.
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Admin

4/5 features

Centralized user & role management
Multi-property management
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Clients & references

In my previous roles, I worked at several brand hotels. While I received a lot of support, there was a sacrifice or lack of flexibility and creativity. However, with Travel Tripper (now Pegasus), thes...

Michelle Mu Director of Revenue & Distribution at the Refinery Hotel

I really love working with their team. Everyone from our account manager to the client support team, to the product specialists have just been a dream to work with. It's been like night and day in com...

Eric Gooden Marketing Manager at the Bellstar Hotels & Resorts