Offer personalized dining experiences to guests and take orders through Duve to drive ancillary revenue.
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AeroGuest Mobile Ordering
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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AeroGuest Mobile Ordering
Unranked in Mobile Ordering & Room Service
CRM & Permission gathering within the Guest Management Platform
94% recommended by 16 hotels
AeroGuest has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is AeroGuest?
Founded in 2016 | Headquarters in | 40 employees
AeroGuest Mobile Ordering is a digital hospitality solution designed to streamline in-room dining services. Seamlessly integrated within the entire AeroGuest platform, it allows hotels to offer a refined room service experience. Guests can easily browse the menu and place orders via their mobile devices, enhancing convenience and satisfaction. For hotel operators, it simplifies order management, improves efficiency, and minimizes errors by enabling kitchen staff to process orders directly through the platform. This solution fits seamlessly into existing hotel operations, ensuring a smooth, modern, and efficient dining service for guests.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of AeroGuest products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
AeroGuest Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
AeroGuest Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by AeroGuest
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
AeroGuest's Provided Description:
"AeroGuest is setting a new hospitality standard by building the leading digital solution that automates hotel operations and facilitates a seamless guest journey from start to end. One of our add-ons is Room Service to streamline the ordering process, providing guests with enhanced in-room dining experience. You can manage your room service offerings with just a few clicks, and allow your kitchen staff to process orders directly via our platform."
FAQs
AeroGuest Mobile Ordering Alternatives
Not sure if AeroGuest is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Q4 '26 Mobile Ordering & Room Service Survey Insights
Is AeroGuest a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#2
of 8
Mid-sized
94%
(52)
Duve is a top Mobile Ordering & Room Service pick among mid-sized hotels on HotelTechReport because its guest messaging capabilities, including instant WhatsApp communication, streamline interactions and keep guests informed, enhancing their overall experience.
#2
of 7
Large
97%
(46)
Duve is a top Mobile Ordering & Room Service pick among large hotels on HotelTechReport, providing a centralized platform that enhances guest communication and boosts upsell opportunities through features like automated messaging and multilingual support. This flexibility allows staff to tailor interactions and anticipate guest needs effectively.
#1
of 5
Enterprise
92%
(27)
Duve is a top Mobile Ordering & Room Service pick among X Large hotels on HotelTechReport, praised for its ability to streamline guest interactions through a unified communication hub. Hoteliers appreciate features like online check-in and real-time updates, which enhance convenience and boost operational efficiency.
Mid-sized
94%
(52)
#2
of 8
Duve is a top Mobile Ordering & Room Service pick among mid-sized hotels on HotelTechReport because its guest messaging capabilities, including instant WhatsApp communication, streamline interactions and keep guests informed, enhancing their overall experience.
Large
97%
(46)
#2
of 7
Duve is a top Mobile Ordering & Room Service pick among large hotels on HotelTechReport, providing a centralized platform that enhances guest communication and boosts upsell opportunities through features like automated messaging and multilingual support. This flexibility allows staff to tailor interactions and anticipate guest needs effectively.
Enterprise
92%
(27)
#1
of 5
Duve is a top Mobile Ordering & Room Service pick among X Large hotels on HotelTechReport, praised for its ability to streamline guest interactions through a unified communication hub. Hoteliers appreciate features like online check-in and real-time updates, which enhance convenience and boost operational efficiency.
Rank
Hotel type
Popular alternatives
#2
of 9
Resorts
97%
(77)
Duve is a top Mobile Ordering & Room Service pick among resort properties on HotelTechReport, noted for its QR code menu feature that lets guests easily place orders directly from their sunbeds. This significantly enhances convenience and customer experience during their stay.
#3
of 9
Branded Hotels
95%
(61)
Duve is a top Mobile Ordering & Room Service pick among branded hotels on HotelTechReport, praised for its effective upselling software that suggests tailored room upgrades and special offers at the right moment, enhancing guest satisfaction and boosting revenue.
#1
of 8
Boutique Hotels
93%
(63)
Duve is a top Mobile Ordering & Room Service pick among boutique hotels on HotelTechReport, with hoteliers appreciating its ability to centralize guest communication and upselling opportunities, enhancing operational efficiency while creating a highly personalized experience.
Resorts
97%
(77)
#2
of 9
Duve is a top Mobile Ordering & Room Service pick among resort properties on HotelTechReport, noted for its QR code menu feature that lets guests easily place orders directly from their sunbeds. This significantly enhances convenience and customer experience during their stay.
Branded Hotels
95%
(61)
#3
of 9
Duve is a top Mobile Ordering & Room Service pick among branded hotels on HotelTechReport, praised for its effective upselling software that suggests tailored room upgrades and special offers at the right moment, enhancing guest satisfaction and boosting revenue.
Boutique Hotels
93%
(63)
#1
of 8
Duve is a top Mobile Ordering & Room Service pick among boutique hotels on HotelTechReport, with hoteliers appreciating its ability to centralize guest communication and upselling opportunities, enhancing operational efficiency while creating a highly personalized experience.
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AeroGuest Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, AeroGuest Mobile Ordering is the #4 most trending product in the Mobile Ordering & Room Service category (out of 48) and the #255 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAeroGuest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
AeroGuest Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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No matching results
Compare AeroGuest to Top Alternatives
F&B Mobile Ordering gives hotel guests a fast, easy way to browse menus and place food and beverage orders directly from their phone, no app required
The future of mobile F&B ordering - drives revenue, saves time and enhances the guest experience
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Hotelier Rating
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It looks like AeroGuest is not recommended by any hotels
Check out the top 10 most recommended AeroGuest alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
In our new collaboration, AeroGuest and Loopon isn't just selling a service together; we're curating an unparalleled guest journey offering hotels to stay true to their brand whilst getting the most value from the systems they use. It's not just any collab; it's a seamless guest experience from booking to checkout that lands in insights and feedback that assists hotels elevating their experiences!
Showing all answers to: "What does this product or service do well?"
In our new collaboration, AeroGuest and Loopon isn't just selling a service together; we're curating an unparalleled guest journey offering hotels to stay true to their brand whilst getting the most value from the systems they use. It's not just any collab; it's a seamless guest experience from booking to checkout that lands in insights and feedback that assists hotels elevating their experiences!
AeroGuest is a great tool if you want to enhance guest experience and to streamline guest journey. Hoteliers can benefit from this app on multiple levels, it is a great addition to the tech stack. Also, the app is easy to use and it has many features/functions. Guests are able to use the mobile check-in & out, use the app as a room key, scan their IDs and many-many more.
For a hassle-free hotel booking experience, I recommend utilizing the Aeroguest app. Its intuitive interface and wide-ranging selection of hotels allow for effortless navigation and accommodation selection.
User friendly, smooth guest journey. Fully integrated with VingCard Visionline (server based) and Vostio (cloud based) access management. Integrated VingCard mobile keys. Good, pro-active customer support.
Perfect combination with our IoT mobile key for all hotel lock brands. Love the way how Aeroguest is looking at the future, open minded people open for new solutions which benefit the hotel industry.
Question:
What differentiates this product or service from the competition?
Answer:
AeroGuest are taking huge steps forward and will outperform the competition is they continue on this journey in the same speed. They offer everything from pre-checkin registration to payments and digital keys. They also have a "Choose your room" feature which is out of this world!
Showing all answers to: "What differentiates this product or service from the competition?"
AeroGuest are taking huge steps forward and will outperform the competition is they continue on this journey in the same speed. They offer everything from pre-checkin registration to payments and digital keys. They also have a "Choose your room" feature which is out of this world!
I think AeroGuest is unique in its wide range of features in which it helps hoteliers monitor guest journey and revenue. The 2-way integration with HotelTime PMS provides a fully digital platform for both guests and hoteliers. The integration process was smooth and well organised, and the team is always quick to respond to any enquiries.
The Aeroguest app stands out for its selection of accommodations and its user-friendly interface. With the app's easy-to-use search and filter functions, users can quickly find and book the perfect hotel for their needs and budget.
Fully integrated with the latest Assa abloy / VingCard technologies. Smooth guest journey with seamless integrations between devices, web and app. Tackles all needs with regards to PMS integration, check-in/out, payment, access control and much more. Plus a very nice team to deal with as a partner. :)
Future proof, webapp based. Perfect integration and a very good customer support. We made an integration in a couple of weeks, with other vendors it will make months or years. They know how to make integrations
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Book a demo and experience it yourself. If you're a hotelier with a hotel that would like to save in on admin hours and maybe doesn't need a classic front desk - this is the go-to solution you've been waiting for!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Book a demo and experience it yourself. If you're a hotelier with a hotel that would like to save in on admin hours and maybe doesn't need a classic front desk - this is the go-to solution you've been waiting for!
I would advise to consider the app not as an extra cost but as an extra help that will take huge amount of admin work off their staffs' shoulders which is crucial, especially when everyone is struggling with staffing.
Based in the integration we have done and in the test performed I can confirm that this app is a good option for hoteliers if they want to use an app that besides other interesting functions is also able to open btle locks in an efficient and safe way.
Have a serious look at what AeroGuest can bring to modernise your guest journey, to support your operations, to offer digital keys and to bring you upselling opportunities. When talking to the Aeroguest team, I am sure you will come up with new ideas about which you might have never thought about yet.
If you are looking for a webapp solution for your hotel guests, then Aeroguest can be of great help. The company has an enxcellent support and development team. Just try it and we are sure that Aeroguest will help your hotel.
+ 5
recommend
Recommended by
Mathias Sabel
Chief Commercial Officer
@
Loopon
Julianna Hochsmann
Business Development Executive - UK
@
HotelTime
Javier Juan
Product Manager
@
Onity
Jeroen Coesmans
Managing Director
@
ASSA ABLOY GLOBAL SOLUTIONS
Dolf Mulder
CEO
@
Hotek
Mathias Sabel
Chief Commercial Officer
@
Loopon
Julianna Hochsmann
Business Development Executive - UK
@
HotelTime
Javier Juan
Product Manager
@
Onity
Jeroen Coesmans
Managing Director
@
ASSA ABLOY GLOBAL SOLUTIONS
Dolf Mulder
CEO
@
Hotek
Kim Spolén
Director Infor Hospitality Nordics
@
Infor
Arne Hasselmann
[email protected]
@
ASSA ABLOY Global Solutions
Astthor Thorhallsson
Director of Hotel Operations
@
Godo
Are you a consultant or vendor that recommends AeroGuest?
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Support
Unverified
AeroGuest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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