AeroGuest Mobile Ordering
0.0 (0 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Julianna, Javier, Jeroen + 8 more experts recommend AeroGuest
Read RecommendationsAeroGuest Mobile Ordering
Unranked in Mobile Ordering & Room Service
To make time for what matters.
95% recommended by 18 hotels
The Landmark London, Placemakr, Arthur Hotels & 15 others
AeroGuest has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, AeroGuest Mobile Ordering is the #2 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #113 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAeroGuest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About AeroGuest Mobile Ordering
Founded in 2016 | Headquarters in | 40 employees
At AeroGuest we automate and simplify hotel operations and provide a seamless guest experience.
We provide a digital platform that facilitates an exceptional guest journey from start to end. One of our add-ons is Room Service.
Capabilities
AeroGuest doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Pricing
Pricing Available By Request
AeroGuest has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
AeroGuest doesn’t have any case studies available
References
"AeroGuest provides a seamless touch free check in process even before arriving at the hotel and with the opportunity to choose your own room. Skip all queues and get to the room directly. The application includes several features to personalize the stay."
Johan Åsell
COO @
Brøchner Hotels
"AeroGuest provides full, two way integration with PMS. System efficiently handles payments , check-ins , check-outs as well as communication with guests. Mobile key is by far the most loved function of the system - your phone becomes your room key. Ability to re-book via app is great for direct bookings conversion. System allowed us to reduce expense of printing registration cards and purchase of key cards. Approachable, open-minded and innovative team at AeroGuest strives for continuous improvement of the product."
Kasia Nitek
Front Office & Reservations Manager @
K West Hotel & Spa
"SALTO has long delivered a variety of access control solutions for hospitality that pack a powerful technological punch - such as integrating with companies like AeroGuest to maximize the digital experience with a future-proof next-generation door lock smart solutions that adds a touch of sophistication and security to any hotel environment."
Borja Ganzarain
Brand & Content Marketing Strategy Manager @
SALTO Systems
"The One Stop Shop mobile solution by AeroGuest gave our hotel a whole new approach to enhanced guest service together with brand new revenues. Especially from the Choose Room Feature."
Frederik Møller
Generel Manager @
Ligula Hospitality Group AB
Featured Customers
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Hotelier Rating
It looks like AeroGuest is not recommended by any hotels
Check out the top 10 most recommended AeroGuest alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
AeroGuest is a great tool if you want to enhance guest experience and to streamline guest journey. Hoteliers can benefit from this app on multiple levels, it is a great addition to the tech stack. Also, the app is easy to use and it has many features/functions. Guests are able to use the mobile check-in & out, use the app as a room key, scan their IDs and many-many more.
Showing all answers to: "What does this product or service do well?"
AeroGuest is a great tool if you want to enhance guest experience and to streamline guest journey. Hoteliers can benefit from this app on multiple levels, it is a great addition to the tech stack. Also, the app is easy to use and it has many features/functions. Guests are able to use the mobile check-in & out, use the app as a room key, scan their IDs and many-many more.
For a hassle-free hotel booking experience, I recommend utilizing the Aeroguest app. Its intuitive interface and wide-ranging selection of hotels allow for effortless navigation and accommodation selection.
User friendly, smooth guest journey. Fully integrated with VingCard Visionline (server based) and Vostio (cloud based) access management. Integrated VingCard mobile keys. Good, pro-active customer support.
Perfect combination with our IoT mobile key for all hotel lock brands. Love the way how Aeroguest is looking at the future, open minded people open for new solutions which benefit the hotel industry.
Excellent app, allows guests to scan ID, sign, choose their room and so much more.
Hoteliers can offer extras and upgrade rooms.
Staff are brilliant and very helpful.
The app is very easy to use for guests.
Question:
What differentiates this product or service from the competition?
Answer:
I think AeroGuest is unique in its wide range of features in which it helps hoteliers monitor guest journey and revenue. The 2-way integration with HotelTime PMS provides a fully digital platform for both guests and hoteliers. The integration process was smooth and well organised, and the team is always quick to respond to any enquiries.
Showing all answers to: "What differentiates this product or service from the competition?"
I think AeroGuest is unique in its wide range of features in which it helps hoteliers monitor guest journey and revenue. The 2-way integration with HotelTime PMS provides a fully digital platform for both guests and hoteliers. The integration process was smooth and well organised, and the team is always quick to respond to any enquiries.
The Aeroguest app stands out for its selection of accommodations and its user-friendly interface. With the app's easy-to-use search and filter functions, users can quickly find and book the perfect hotel for their needs and budget.
Fully integrated with the latest Assa abloy / VingCard technologies. Smooth guest journey with seamless integrations between devices, web and app. Tackles all needs with regards to PMS integration, check-in/out, payment, access control and much more. Plus a very nice team to deal with as a partner. :)
Future proof, webapp based. Perfect integration and a very good customer support. We made an integration in a couple of weeks, with other vendors it will make months or years. They know how to make integrations
AeroGuest offers loads of automated features to reduce hoteliers time doing repetitive manual tasks.
Guests can interact with the hotel, choose their rooms, add any extras, pay for their rooms/extras, then check themselves in and open their rooms all from their phones.
Its truly amazing!
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would advise to consider the app not as an extra cost but as an extra help that will take huge amount of admin work off their staffs' shoulders which is crucial, especially when everyone is struggling with staffing.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would advise to consider the app not as an extra cost but as an extra help that will take huge amount of admin work off their staffs' shoulders which is crucial, especially when everyone is struggling with staffing.
Based in the integration we have done and in the test performed I can confirm that this app is a good option for hoteliers if they want to use an app that besides other interesting functions is also able to open btle locks in an efficient and safe way.
Have a serious look at what AeroGuest can bring to modernise your guest journey, to support your operations, to offer digital keys and to bring you upselling opportunities. When talking to the Aeroguest team, I am sure you will come up with new ideas about which you might have never thought about yet.
If you are looking for a webapp solution for your hotel guests, then Aeroguest can be of great help. The company has an enxcellent support and development team. Just try it and we are sure that Aeroguest will help your hotel.
Add AeroGuest to your software stack to offer guests a seamless experience in managing their stay all whilst reducing your workload.
It really is a win win situation for everyone, especially at a time when hoteliers are struggling with staffing.
Recommended by
Julianna Hochsmann
Business Development Executive - UK
@
HotelTime
Javier Juan
Product Manager
@
Onity
Jeroen Coesmans
Managing Director
@
ASSA ABLOY GLOBAL SOLUTIONS
Dolf Mulder
CEO
@
Hotek
Ashley Porter
Head of Sales
@
Booking Factory
Julianna Hochsmann
Business Development Executive - UK
@
HotelTime
Javier Juan
Product Manager
@
Onity
Jeroen Coesmans
Managing Director
@
ASSA ABLOY GLOBAL SOLUTIONS
Dolf Mulder
CEO
@
Hotek
Ashley Porter
Head of Sales
@
Booking Factory
Kim Spolén
Director Infor Hospitality Nordics
@
Infor
Jan Hejny
CEO
@
HotelTime
Astthor Thorhallsson
Director of Hotel Operations
@
Godo
Arne Hasselmann
[email protected]
@
ASSA ABLOY Global Solutions
Alasdair Fawcett
Business Manager, SiteMinder Ecosystem
@
SiteMinder
Borja Ganzarain
Brand - Communications & Content Marketing
@
SALTO Systems
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Posts
AeroGuest
2 months ago
Aeroguest Completes The Full Circle Of Automated Guest Management
AeroGuest
6 months ago
How to Unlock the Future of Hospitality with Digital Keys
AeroGuest
6 months ago
AeroGuest Builds an Advanced Communication Platform
AeroGuest
7 months ago
Introducing AeroGuest Payments: Make Payment Automation a Priority
AeroGuest
1 year ago
Online Check-in Creating More Space for Personal Interaction
AeroGuest
1 year ago
How Hotel Owners Can Benefit from Mobile Tech Tools
AeroGuest
1 year ago
Where is Mobile Hospitality Headed?
Integrations
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Support
Unverified
AeroGuest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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