The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
AFS-Software shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, AFS-Software users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
| AFS-Software |
|
|---|---|
| Pros | |
|
+
User-Friendliness
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Integration of Systems
▾
|
|
| Cons | |
|
−
System Speed and Performance
▾
|
|
|
−
Comprehensive Reporting
▾
|
|
|
−
Localization Needs
▾
|
|
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | AFS-Software |
|
|---|---|---|
| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
| Segment | AFS-Software |
|
|---|---|---|
| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
| Segment | AFS-Software |
|
|---|---|---|
| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
Choosing between AFS Gastro by AFS-Software and Shiji Infrasys POS by Shiji Group hinges on your hotel’s specific needs and priorities. Both systems aim to streamline your food and beverage operations, but their core functionalities, market presence, and user feedback differ significantly. AFS Gastro is primarily a revenue management tool tailored for F&B, whereas Shiji Infrasys is a comprehensive, cloud-based POS platform designed for multi-property management.
Your team should consider what problems you most want to solve—whether it’s detailed revenue insights or integrated POS capabilities—and evaluate how each platform aligns with your operational goals. Does one product stand out as a better fit for your property type, size, or tech landscape?
AFS Gastro is tailored specifically for the food and beverage industry, focusing on revenue management, customer review analysis, and actionable insights. Its AI-driven feedback summarization and recommendations help optimize food service operations, making it ideal for hotels that prioritize F&B revenue and customer satisfaction.
In contrast, Shiji Infrasys POS offers a broad suite of features including inventory management, digital menus, mobile ordering, and extensive reporting—plus a large partner ecosystem to integrate with property management and other systems. It supports multi-outlet and multi-property setups, making it suitable for hotels seeking an all-in-one POS solution that covers F&B, retail, and other hospitality functions.
Given their different core strengths, does your hotel need a specialized revenue tool or an all-encompassing POS platform? The answer will guide your choice.
If your hotel needs a flexible, scalable POS system that integrates with your existing property management systems and offers extensive features like inventory, digital menus, and mobile ordering, go with Shiji Infrasys. Its 29 reviews and a high recent NPS score of 9.03 highlight its strong user satisfaction and recent positive feedback.
If your priority is detailed F&B revenue management, customer review analysis, and operational recommendations for food services, AFS Gastro might seem appealing. However, it has no reviews or recent data, making its reliability and user experience less certain. For hotels seeking proven, modern POS capabilities, Shiji Infrasys is the clearer choice.
The decision ultimately depends on whether you need a full POS ecosystem or a specialized F&B revenue tool, but the current review landscape favors Shiji Group’s comprehensive platform.
Shiji Infrasys POS scores a 4.66 out of 5 for ease of use, based on multiple recent reviews praising its intuitive interface and quick staff onboarding. Hoteliers highlight its user-friendly design that reduces training time and streamlines daily operations across outlets.
AFS Gastro, by contrast, offers no recent reviews or user ratings, making it impossible to assess its usability. Given the lack of current feedback, you cannot confidently assess its onboarding or staff adoption.
Edge: Shiji Infrasys POS.
Shiji Infrasys boasts 23 unique features, including cloud-based operation, inventory management, customer profiles, mobile analytics, digital menus, self-service ordering, PCI compliance, and extensive reporting tools. These features support a highly integrated, scalable hospitality platform.
AFS Gastro offers no specific features or integrations listed, indicating a narrow focus on F&B revenue analysis and review summarization rather than comprehensive POS functions. Its feature set appears limited compared to Shiji’s robust offering.
Edge: Shiji Infrasys POS.
Shiji Infrasys receives a support rating of 4.52 out of 5, with user reviews praising its prompt, effective support and quick issue resolution. Hoteliers note that the support team is helpful, and the service remains stable over time.
AFS-Software’s support ratings are unavailable, and no recent reviews exist to evaluate their customer service. Without recent feedback, the support quality of AFS Gastro is uncertain.
Edge: Shiji Infrasys POS.
Shiji Infrasys offers 64 verified integrations, including major partners like SiteMinder, Revinate, Oaky, IDeaS, Duetto, Amadeus, and others. This extensive network enables hotels to connect seamlessly with various systems and platforms, enhancing operational flexibility.
AFS-Software has no verified integrations listed, limiting its ability to connect with other hotel systems or third-party tools. This can restrict your hotel’s integration options and scalability.
Edge: Shiji Infrasys POS.
Shiji Infrasys scores a 4.66/5 for ease of use and 4.52/5 for customer support, based on 29 recent reviews. Hotel staff appreciate its intuitive interface, quick onboarding, and reliable support, with comments like “The system is user-friendly and reduces staff training time” and “Support is fast and helpful.”
AFS-Software lacks recent reviews and ratings, preventing a meaningful comparison. The absence of recent feedback strongly suggests that Shiji Infrasys is the more trusted, highly-rated option currently.
Edge: Shiji Infrasys POS.
AFS-Software’s pricing details are unavailable, suggesting it may have a custom or enterprise pricing model, possibly limiting transparency for smaller hotels.
Shiji Infrasys is priced at $600.00 as a base fee, with no mention of ongoing subscription costs or additional fees. Its transparent pricing makes budgeting easier for hotels considering the platform.
Not ideal if your hotel requires integrated POS features, extensive inventory management, or multi-property support.
Not ideal if your focus is solely on F&B revenue management without the need for a broad POS ecosystem.
Shiji Infrasys offers a comprehensive, user-friendly POS system with extensive features, integrations, and proven support, making it a versatile choice for most hotels. Its recent reviews and high satisfaction ratings reinforce its reliability and performance.
AFS Gastro provides targeted F&B revenue insights and review analysis, but the lack of recent data and reviews makes its current effectiveness uncertain. It may serve niche needs but falls short of the comprehensive capabilities and proven support that Shiji Infrasys delivers.
For most hoteliers, especially those seeking a reliable, scalable POS solution, Shiji Infrasys is the superior option. If your hotel’s focus is on food and beverage revenue optimization with a specialized tool, AFS Gastro might be worth exploring further, but current data suggests the latter is less proven.
In conclusion, based on recent reviews and features, Shiji Infrasys POS clearly leads the market, making it the recommended choice for hotels aiming for operational efficiency and growth.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| AFS-Software |
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, AFS Gastro and Shiji Infrasys POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | AFS-Software |
|
|---|---|---|
| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. AFS Gastro and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. AFS Gastro offers 0 verified integration partners, while Shiji Infrasys POS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
AFS Gastro: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. AFS-Software has an HT Score of 0 and Shiji Group has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property