The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Agilysys Hospitality Solutions shines in ease of use and customer support , with exclusive features like Mobile Ordering and Payment Log Reports.
E&S Kassensysteme shines .
Side-by-side ratings based on 28 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $800/mo | Contact sales |
| Verified Reviews | 28 | 0 |
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
E&S Kassensysteme |
|---|---|---|
| Small (10-24 rooms) | #8 1 reviews | — |
| Mid-Size (25-74 rooms) | #7 4 reviews | — |
| Large (75-199 rooms) ▾ | #6 6 reviews | — |
| X-Large (200+ rooms) ▾ | #3 8 reviews | — |
By Property Type
| Segment |
|
E&S Kassensysteme |
|---|---|---|
| Boutique ▾ | #8 3 reviews | — |
| Luxury ▾ | #7 10 reviews | — |
| Branded / Chain ▾ | #7 4 reviews | — |
By Region
| Segment |
|
E&S Kassensysteme |
|---|---|---|
| North America ▾ | #2 18 reviews | — |
| Asia Pacific | #6 1 reviews | — |
| Middle East | #5 1 reviews | — |
Choosing the right POS system for your hotel hinges on understanding how each platform addresses your operational challenges. Agilysys POS by Agilysys Hospitality Solutions and E&S Kassensysteme Picasso by E&S Kassensysteme both aim to streamline transactions, improve guest service, and boost profitability, but their approaches and market presence differ sharply. Your decision depends on your hotel’s size, segment, and integration needs.
Agilysys POS offers a broad feature set, extensive integrations, and a proven track record, supported by a sizable and recent review base. In contrast, E&S Kassensysteme’s offering remains largely unreviewed and has minimal market presence, making Agilysys the more reliable choice based on current data. Are you ready to compare these options in detail?
Agilysys POS is designed for hotels seeking a comprehensive, scalable solution that can integrate with various property management and service platforms. Its strong focus on hospitality-specific features such as self-service ordering, guest profiles, and marketing tools makes it ideal for properties wanting to enhance guest experiences and operational efficiency.
E&S Kassensysteme, on the other hand, functions more as a traditional POS with core transaction and inventory management features. Its lack of reviews and limited regional presence mean it offers less confidence for hotels prioritizing reliability and modern integration. Given the current review data, Agilysys clearly leads in credibility and feature depth.
If your hotel needs a feature-rich, widely supported POS system with extensive integrations and proven industry presence, go with Agilysys. It excels in scalability, offers 41 unique features, and has a robust support network, making it suitable for larger hotels, resorts, and properties with complex operational needs.
If your hotel is small, budget-focused, or requires only basic transaction management without extensive integration, then E&S Kassensysteme might suffice—though the lack of reviews and market presence makes it less certain. For most hotels seeking reliability and growth potential, Agilysys is the safer, more future-proof choice.
Agilysys POS has a high ease-of-use rating of 4.43 out of 5, with reviews praising its intuitive interface and straightforward staff onboarding. The initial setup can be complex but is generally manageable with proper training, and its UI is designed to minimize errors.
E&S Kassensysteme’s usability remains uncertain due to zero reviews—no data exists on its interface, onboarding, or staff adoption. Without user feedback, it's impossible to accurately compare, but the lack of recent reviews puts Agilysys ahead.
Edge: Agilysys.
Agilysys POS boasts 41 distinct features, including self-service table ordering, digital menus, advanced ordering, integrated kitchen displays, gift cards, customer insights, rewards programs, and extensive reporting tools. These features cater specifically to hospitality needs, simplifying guest management and operational oversight.
E&S Kassensysteme offers core POS functions such as sales transactions and inventory management but lacks the additional hospitality-focused features seen in Agilysys. Its feature set appears limited and not tailored to the complex needs of hotels.
Edge: Agilysys.
Agilysys POS has an average support rating of 4.11 out of 5 based on 28 reviews, with users citing responsive support and helpful onboarding, despite some complaints about initial setup challenges. Recent reviews indicate a generally positive support experience and ongoing product improvements.
E&S Kassensysteme, with no reviews available, offers no verifiable data on support quality. The absence of recent customer feedback diminishes confidence in its support reliability.
Edge: Agilysys.
Agilysys POS connects with 23 verified partners, including prominent solutions like SiteMinder, Revinate, Uber Eats, and DoorDash. Its extensive integration options allow your hotel to create a cohesive technology ecosystem, simplifying operations and enhancing guest services.
E&S Kassensysteme does not disclose any verified integrations, suggesting limited or no third-party connectivity. This restricts potential expansion or customization of your hotel’s tech stack.
Edge: Agilysys.
Agilysys POS has an impressive overall score of 72.16 on HotelTechReport, with 28 reviews—8 recent—that reflect consistent satisfaction. Hotels across different segments, especially resorts and mid-sized properties, appreciate its feature depth and ease of use.
E&S Kassensysteme’s ratings are unavailable, making it impossible to gauge user sentiment. The more recent and numerous reviews favor Agilysys as the more trusted platform.
Edge: Agilysys.
Agilysys POS is priced at a fixed $800, with no free tier or trial. Its transparent pricing makes budgeting straightforward for hotels seeking an enterprise-level solution.
Pricing for E&S Kassensysteme is unavailable, which complicates direct comparisons. The lack of clear costs and reviews suggests it’s less transparent, making Agilysys the clearer value proposition at this time.
Not ideal if your hotel is very small, budget-limited, or seeking only basic transaction capabilities.
Not ideal if your hotel requires extensive features, integrations, or modern user experience.
Agilysys POS by Agilysys Hospitality Solutions is the clear leader based on current reviews, feature set, and market presence. Its focus on hospitality-specific functionalities, extensive integrations, and proven support make it suitable for mid to large-sized hotels and resorts aiming for growth and better guest engagement.
E&S Kassensysteme offers a basic POS option with fewer features and no recent reviews, making it less suitable for hotels seeking reliability and comprehensive functionality. Its limited market presence and lack of verified integrations suggest it’s best for very small or budget-conscious properties.
If your hotel values proven performance, broad features, and robust support, Agilysys POS is the smarter investment today. For simpler, budget-focused needs, E&S Kassensysteme may suffice—but with less confidence.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
E&S Kassensysteme | |
|---|---|---|
| Starting Price | From $800/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
E&S Kassensysteme |
|---|---|---|
|
▾
Order Management
|
|
|
| Self Service Table-side Ordering | ||
| Upselling | ||
| Digital Menus | ||
| Advanced Ordering | ||
| Discounts & Promotions | ||
| Mobile Ordering | ||
| Integrated Kitchen Display | ||
|
▾
Inventory Management
|
|
|
| Inventory Management | ||
| Ingredient Management | ||
| Stock Reporting | ||
| Stock Alerts | ||
| Recipe Costing | ||
| Food Cost Reporting | ||
| Report Exporting | ||
|
▾
CRM & Loyalty
|
|
|
| Customer Management | ||
| Discounts & Promotions | ||
| Guest Profiles | ||
| Rewards Program | ||
| Marketing Campaigns | ||
| Customer Insights Reports | ||
| Segmentation | ||
| Physical Loyalty Cards | ||
|
▾
Accounting
|
|
|
| Discounts & Promotions | ||
| Customer Insights Reports | ||
| Payment Log Reports | ||
| Accounting Software Integrations | ||
| Mapping | ||
| Sync Error Alerts | ||
|
▾
Payments
|
|
|
| Gift cards | ||
| Upselling | ||
| Discounts & Promotions | ||
| Customer Insights Reports | ||
| PCI Compliant | ||
| Check Splitting | ||
| Chargeback Management & Fraud Prevention | ||
| Payment Log Reports | ||
|
▾
Analytics & Insights
|
|
|
| Employee Reporting and Management | ||
| Sales Reporting | ||
| Menu Performance Reporting | ||
| Server Recommendations | ||
| Server Level Reporting | ||
| Guest Profiles | ||
| Mobile Analytics | ||
| Food Cost Reporting | ||
| Report Exporting | ||
| Customer Insights Reports | ||
|
▾
Delivery
|
|
|
| Multi-platform Consolidation | ||
| Uber Eats | ||
| Door Dash | ||
| Delivery Menu Customization | ||
| Discounts & Promotions | ||
| Review Collection | ||
| Menu Sync |
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Agilysys POS and E&S Kassensysteme Picasso share many core Hotel POS Systems features, but each has unique capabilities. Agilysys POS offers 23 verified integration partners, while E&S Kassensysteme Picasso offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Agilysys POS leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Agilysys POS: No. E&S Kassensysteme Picasso: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Agilysys Hospitality Solutions has an HT Score of 73 and E&S Kassensysteme has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property