Agilysys POS

4.2 (28 REVIEWS)

HT Score icon
HT Score  
72 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Agilysys POS

Ranked 6 (out of 139) in Hotel POS Systems

Optimize your food & beverage operations with a flexible, enterprise-class point-of-sale system and grow your revenue today.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Agilysys Hospitality Solutions’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

What Types of Hotels Agilysys Hospitality Solutions is Popular For

Size

1 | X-Small (1-9 room)

4 | Small (10-49 room)

1 | Mid-Sized (50-99 room)

26 | Large (100-499 room)

18 | X-Large (500+ room)

Country

45 | United States

2 | Philippines

1 | Canada

1 | Turkey

Type

42 | Resorts

25 | Casinos

23 | Luxury Hotels

21 | Airport/Conference Hotels

18 | Boutique Hotels

15 | Bed & Breakfast & Inns

12 | Branded Hotels

10 | Limited Service & Budget Hotels

8 | City Center Hotels

7 | RV Parks & Campgrounds

4 | Hostels

1 | Motels

Region

46 | North America

2 | Asia Pacific

1 | Middle East

Category

43 | Property Management Systems

28 | Hotel POS Systems

4 | Procurement Software

Agilysys Hospitality Solutions Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel POS Systems for Casinos
#1 of 3
Best Hotel POS Systems for Enterprise Hotels
#2 of 4
Best Hotel POS Systems for hotels in North America
#2 of 4

Agilysys Hospitality Solutions Hotel POS Systems Rankings

By size
Best Hotel POS Systems for Large Hotels 70% recommended by 11 Large hotels
#5 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among large hotels on HotelTechReport for IG12 POS and 12UX, which let staff take tableside card payments and tap consumer tablets for untethered ordering.
Best Hotel POS Systems for Enterprise Hotels 90% recommended by 12 Enterprise hotels
#2 of 4
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among X Large on HotelTechReport because hoteliers point to its menus, concepts, and OnDemand schedules they can customize, which helps property teams fit the system to each outlet.
By type
Best Hotel POS Systems for Casinos 81% recommended by 12 Casinos hotels
#1 of 3
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among Casino on HotelTechReport, with hoteliers pointing to the all-in-one setup and “more options and features compared to V1” across Agilysys products. They also like that it connects with other modules.
Best Hotel POS Systems for Resorts 84% recommended by 23 Resorts hotels
#3 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among resorts on HotelTechReport, with hoteliers pointing to IG12 POS and on demand end kiosk applications that let staff take orders in front of guests and tender cards tableside.
Best Hotel POS Systems for Bed & Breakfast & Inns 88% recommended by 9 Bed & Breakfast & Inns hotels
#4 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among Bed-N-Breakfast on HotelTechReport for IG12 POS with on demand end kiosk applications, which reviewers say fits full service dining, cafeteria style, and cabana service.
Best Hotel POS Systems for Limited Service & Budget Hotels 84% recommended by 7 Limited Service & Budget Hotels hotels
#4 of 4
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among Limited-Service-Budget on HotelTechReport, because hoteliers like the clear reporting and the reduced manual entry from its Versa integration.
Best Hotel POS Systems for Boutique Hotels 85% recommended by 6 Boutique Hotels hotels
#5 of 5
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among Boutique on HotelTechReport, with hoteliers pointing to the new interface, "way more options and features" than V1, and a cleaner layout that helps staff move through modules faster.
Best Hotel POS Systems for Airport/Conference Hotels 87% recommended by 11 Airport/Conference Hotels hotels
#5 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among conference properties on HotelTechReport for IG12 POS with on demand end kiosk applications, which reviewers say covers full service dining, cafeteria style, and cabana service.
Best Hotel POS Systems for City Center Hotels 90% recommended by 6 City Center Hotels hotels
#6 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among city-center hotels on HotelTechReport because hoteliers value getting “all products from one vendor” in one place and note the team “find[s] custom solutions to problems.”
Best Hotel POS Systems for Branded Hotels 88% recommended by 8 Branded Hotels hotels
#6 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among Branded on HotelTechReport for the Versa integration, which reviewers say cuts manual entry and keeps group landing pages clearer for guests and staff.
Best Hotel POS Systems for Luxury Hotels 82% recommended by 14 Luxury Hotels hotels
#6 of 6
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among luxury hotels on HotelTechReport, with reviewers pointing to InfoGenesis POS handling snack bars, pizza parlors, poolside bars, and fine dining, plus consumer tablets and tableside credit card payments.
By region
Best Hotel POS Systems for hotels in North America 80% recommended by 26 hotels in North America
#2 of 4
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among North America on HotelTechReport because hoteliers praise InfoGenesis POS with OnDemand for handling full service, cafeteria, and cabana service, plus "conversational ordering screens" and tableside card payments.
By country
Best Hotel POS Systems for hotels in United States 80% recommended by 26 hotels in United States
#2 of 4
Agilysys Hospitality Solutions is a top Hotel POS Systems pick among United States on HotelTechReport, because hoteliers point to InfoGenesis POS with 12UX for consumer tablets, conversational ordering screens, and tableside card payments without the card leaving the guest’s hands.

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What is Agilysys Hospitality Solutions?

Founded in 1963 | Headquarters in Alpharetta (United States) | 2083 employees
Agilysys POS is a robust point-of-sale system tailored for the hospitality industry to enhance guest service and boost profitability. Its user-friendly interface simplifies both SaaS and on-premise deployment, making setup and maintenance effortless. The system's scalable architecture allows for seamless addition of workstations, eliminating the need for costly infrastructure expansion. Agilysys POS offers exceptional integration capabilities, easily connecting with property management systems, inventory and procurement, self-service options, and more, ensuring a fully cohesive operational environment. This makes it a valuable solution for streamlining transactions and improving efficiency in hospitality businesses.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Agilysys Hospitality Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Agilysys Hospitality Solutions

FAQs

Capabilities

Increase F&B revenue without burdening staff

Elevate guest experiences through 24x7 F&B access

Optimizes operations with a flexible, enterprise-class POS

IG Fly Unified All-In-One POS

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Available Add-ons & Modules

Mobile Food Ordering

Mobile Ordering & Room Service
Guests can view and order from a variety of food & beverage locations on your property. Whether it’s a food court, bar, restaurant or room service, you determine the venues and the items you want to offer.

INCLUDED

Dining Reservations

Hotel POS Systems
Fill the house through an online, interactive reservations system as well as an in-house client application that allows diners to not only reserve a date and time, but reserve their preferred table, server or section. Efficiently optimize your floors to serve more guests and maximize revenue opportunities.

INCLUDED

Kiosk

Mobile Ordering & Room Service
Extend Your POS Reach – A self-service, guest-facing kiosk reduces the time it takes to serve your guests. Adding this next-generation POS extends your reach to each guest. Improve Guest Convenience – They want to make their own choices – in their own time. Give them the freedom to browse menu options whenever it’s most convenient for them with the IG Kiosk.

INCLUDED

PanOptic Self-Checkout

Mobile Ordering & Room Service
IG PanOptic Kiosk is an AI-powered self-checkout kiosk that allows guests to simply place multiple food items on the kiosk tray all at one time. As soon as the guest places items on the tray, the PanOptic AI service uses computer vision and AI to scan the items, recognize them, initiate a new shopping cart and automatically add them.

INCLUDED

Digital Menu Board

Hospitality TV
Provides a large format digital display on industry standard technology to present high quality images and menus for a variety of venues. Digital Menu Board allows users to create and design layouts using pre-defined templates, and schedule menus with auto-update at defined times for a specified menu list.

INCLUDED

Agilysys Hospitality Solutions Reviews Summary

4.2
Very Good
Ease of Use
4.4/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
3.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Agilysys POS is the #5 most trending product in the Hotel POS Systems category (out of 139) and the #535 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Agilysys Hospitality Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
72 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Agilysys Hospitality Solutions Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Agilysys Hospitality S... Average Agilysys Hospitality S...

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0

Success Stories

2

References

2

Featured Customers

Agilysys Hospitality Solutions Case Studies

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Agilysys Hospitality Solutions doesn’t have any case studies available

More Products by Agilysys Hospitality Solutions

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Agilysys Hospitality Solutions Reviews

Hotelier Rating

Excellent
15
Very Good
4
Average
6
Poor
1
Terrible
2

Property Size

  • X-Small (1)
  • Small (1)
  • Mid-Sized (1)
  • Large (13)
  • X-Large (12)

Country

  • United States
    United States
    (26)
  • Turkey
    Turkey
    (1)
  • Philippines
    Philippines
    (1)

Region

  • North America
    North America
    (26)
  • Asia Pacific
    Asia Pacific
    (1)
  • Middle East
    Middle East
    (1)
8

Well organized, registration was quick, ease of sure/app.

Director of Purchasing from 500+ room Branded Hotel in Las Vegas (United States)

Verified
5 months ago
Educational sessions with access to explore on our personal PCs was helpful. Being able to meet in person with our agilysys team and go over our open projects was invaluable.
Country United States
Director of Purchasing
X-Large Hotel
10

Great learning opportunity

Reservations supervisor from 200 to 499 room Bed & Breakfast & Inn in Lajitas (United States)

Verified
5 months ago
The opportunity to view multiple modules and their offerings at one time. The ability to customize what classes and sessions I attend.
Country United States
Reservations supervisor
Large Hotel
10

Moving Forward - One Shot

General Manager from 500+ room Luxury Hotel in Acme (United States)

Verified
5 months ago
Being able to converse with both Agilysys team members and other users to get answers. Learning what is new and possible!
Country United States
General Manager
X-Large Hotel
8

More hands on for new products

Executive Director of Revenue from 500+ room Bed & Breakfast & Inn in Paradise (United States)

Verified
5 months ago
I enjoyed seeing what is up and coming with new AI products. I enjoyed catching up with 3rd party vendors.
Country United States
Executive Director of Revenue
X-Large Hotel
10

Awesome event

IT Ops Mgr from 500+ room Bed & Breakfast & Inn in Paradise (United States)

Verified
5 months ago
I like the combination of learning from colleagues as well as info regarding new and old solutions. I’m all about innovation and happy to see AI was intertwined.
Country United States
IT Ops Mgr
X-Large Hotel
7

Inspire 2026

Group Sales Executive from 200 to 499 room Boutique in Pendleton (United States)

Verified
5 months ago
Easy navigation, the clean look, way more options and features compared to V1. Overall a better product and love that it connects with other modules.
Country United States
Group Sales Executive
Large Hotel
7

Great

Group sales from 500+ room Branded Hotel in Estes Park (United States)

Verified
5 months ago
- Reduced manual entry due to communication with versa integration. - Increase guest satisfaction through clarity in group landing pages. - Better reporting features.
Country United States
Group sales
X-Large Hotel
9

Inspire 2026

Hotel supervisor from 200 to 499 room Boutique in Pendleton (United States)

Verified
5 months ago
Great people and atmosphere. A lot of different options for classes and an array of new opportunities to learn and grow.
Country United States
Hotel supervisor
Large Hotel
7

Great products with very rough implementation

Rooms Division Manager from 50-74 room Limited Service & Budget Hotel in Leavenworth (United States)

Verified
17 months ago
Clean UI - very user-friendly, intuitive, and easy to train staff. Extremely configurable on the property level, user class level, and individual user level. Incredibly versatile, giving us lots of strategic and tactical options for operations and marketing.
Country United States
Rooms Division Manager
Mid-Sized Hotel
10

Agilysys Ecosystem

IT from 500+ room Bed & Breakfast & Inn in Horseshoe Bay (United States)

Verified
17 months ago
Agilysys offers a suite of solutions that offer connectivity between different solutions and provide a seamless experience for customers and end users. The ease of use and highly configurable platforms, provide a great tool able to adapt to virtually any scenario that Hospitality may present.
Country United States
IT
X-Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

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Agilysys Hospitality Solutions hasn’t been recommended by any experts or partners yet

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Agilysys Hospitality Solutions Integrations

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SiteMinder
SiteMinder

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Rate Shopping
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Canary Technologies

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Canary Technologies

96% recommended by 2632 hotels

Cyber Security & Fraud Prevention
+4 more
Cloudbeds

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Cloudbeds

91% recommended by 1921 hotels


Actabl
Actabl

92% recommended by 1783 hotels

Hotel Maintenance Software
+3 more
M3

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

M3

89% recommended by 609 hotels

Hotel Accounting Software
IDeaS
IDeaS

92% recommended by 594 hotels

Revenue Management Systems
Duetto
Duetto

94% recommended by 570 hotels

Meetings & Events Intelligence
+2 more
Cendyn
Cendyn

90% recommended by 350 hotels

Business Intelligence
+4 more
Inn-Flow

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Inn-Flow

97% recommended by 312 hotels


Net Affinity / Smarthotel

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Net Affinity / Smarthotel

93% recommended by 294 hotels

Booking Engine

Support

Unverified

Agilysys Hospitality Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

80%

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