Agilysys POS

4.2 (28 REVIEWS)

HTR Score icon
HT Score  
72 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Agilysys POS

Ranked 6 (out of 140) in Hotel POS Systems

Optimize your food & beverage operations with a flexible, enterprise-class point-of-sale system and grow your revenue today.

More than 50% of Agilysys Hospitality Solutions’s reviews come from United States.

Bell avatar Bell - AI powered product analyst

I analyzed all of Agilysys Hospitality Solutions’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

What Types of Hotels Agilysys Hospitality Solutions is Popular For

Size

1 | X-Small (1-9 room)

4 | Small (10-49 room)

1 | Mid-Sized (50-99 room)

26 | Large (100-499 room)

18 | X-Large (500+ room)

Country

45 | United States

2 | Philippines

1 | Canada

1 | Turkey

Type

41 | Resorts

25 | Casinos

23 | Luxury Hotels

20 | Airport/Conference Hotels

17 | Boutique Hotels

14 | Bed & Breakfast & Inns

12 | Branded Hotels

10 | Limited Service & Budget Hotels

8 | City Center Hotels

7 | RV Parks & Campgrounds

4 | Hostels

1 | Motels

Region

46 | North America

2 | Asia Pacific

1 | Middle East

Category

43 | Property Management Systems

28 | Hotel POS Systems

4 | Procurement Software

What is Agilysys Hospitality Solutions?

Founded in 1963 | Headquarters in Alpharetta (United States) | 2083 employees
Agilysys POS is a robust point-of-sale system tailored for the hospitality industry to enhance guest service and boost profitability. Its user-friendly interface simplifies both SaaS and on-premise deployment, making setup and maintenance effortless. The system's scalable architecture allows for seamless addition of workstations, eliminating the need for costly infrastructure expansion. Agilysys POS offers exceptional integration capabilities, easily connecting with property management systems, inventory and procurement, self-service options, and more, ensuring a fully cohesive operational environment. This makes it a valuable solution for streamlining transactions and improving efficiency in hospitality businesses.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Agilysys Hospitality Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Agilysys Hospitality Solutions

FAQs

Capabilities

Increase F&B revenue without burdening staff

Elevate guest experiences through 24x7 F&B access

Optimizes operations with a flexible, enterprise-class POS

IG Fly Unified All-In-One POS

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Available Add-ons & Modules

Mobile Food Ordering

Mobile Ordering & Room Service
Guests can view and order from a variety of food & beverage locations on your property. Whether it’s a food court, bar, restaurant or room service, you determine the venues and the items you want to offer.

INCLUDED

Dining Reservations

Hotel POS Systems
Fill the house through an online, interactive reservations system as well as an in-house client application that allows diners to not only reserve a date and time, but reserve their preferred table, server or section. Efficiently optimize your floors to serve more guests and maximize revenue opportunities.

INCLUDED

Kiosk

Mobile Ordering & Room Service
Extend Your POS Reach – A self-service, guest-facing kiosk reduces the time it takes to serve your guests. Adding this next-generation POS extends your reach to each guest. Improve Guest Convenience – They want to make their own choices – in their own time. Give them the freedom to browse menu options whenever it’s most convenient for them with the IG Kiosk.

INCLUDED

PanOptic Self-Checkout

Mobile Ordering & Room Service
IG PanOptic Kiosk is an AI-powered self-checkout kiosk that allows guests to simply place multiple food items on the kiosk tray all at one time. As soon as the guest places items on the tray, the PanOptic AI service uses computer vision and AI to scan the items, recognize them, initiate a new shopping cart and automatically add them.

INCLUDED

Digital Menu Board

Hospitality TV
Provides a large format digital display on industry standard technology to present high quality images and menus for a variety of venues. Digital Menu Board allows users to create and design layouts using pre-defined templates, and schedule menus with auto-update at defined times for a specified menu list.

INCLUDED

Q1 '26 Hotel POS Systems Survey Insights

Is Agilysys Hospitality Solutions a good fit for your hotel?

Large
91% (94)
#1 of 6

Oracle Hospitality is commonly considered an alternative to Agilysys Hospitality Solutions for Large hotels due to its robust cloud-based integration capabilities and ability to manage multi-property operations with centralized data access, although it may require careful consideration of customization and support responsiveness.

Enterprise
89% (25)
#1 of 4

Oracle Hospitality is commonly considered an alternative to Agilysys Hospitality Solutions for X-Large hotels due to its seamless cloud-based accessibility and integration capabilities, although reporting complexities and variable support response times might require consideration.

Luxury Hotels
90% (156)
#1 of 7

Oracle Hospitality is commonly considered an alternative to Agilysys Hospitality Solutions for luxury hotels due to its robust cloud-based integration capabilities, enhancing workflow automation and multi-property management, although it may encounter challenges in reporting customization and support responsiveness.

Limited Service & Budget Hotels
96% (50)
#1 of 4

HOTELTIME is commonly considered an alternative to Agilysys Hospitality Solutions for Limited-Service-Budget hotels due to its easy online accessibility and broad integration capabilities, although users sometimes cite the need for enhanced guest account management features.

Airport/Conference Hotels
92% (99)
#1 of 6

Oracle Hospitality is commonly considered an alternative to Agilysys Hospitality Solutions for conference hotels due to its robust cloud-based platform that offers enhanced real-time remote accessibility and streamlined operations, although reporting complexities and support responsiveness may require further consideration.

North America
85% (35)
#1 of 5

Oracle Hospitality is commonly considered an alternative to Agilysys Hospitality Solutions for Na hotels due to its robust integration capabilities and comprehensive property management options, but its slower support response times and implementation challenges warrant careful evaluation.

United States
85% (26)
#1 of 5

Oracle Hospitality is commonly considered an alternative to Agilysys Hospitality Solutions for Us hotels due to its robust integration capabilities that support seamless data exchange and its comprehensive reporting and property management systems, though evaluations should consider potential constraints such as customization options and support responsiveness.

Full 2026 Hotel POS Systems Survey Findings

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Agilysys Hospitality Solutions Reviews Summary

4.2
Very Good
Ease of Use
4.4/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
3.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Agilysys POS is the #6 most trending product in the Hotel POS Systems category (out of 140) and the #494 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Agilysys Hospitality Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
72 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Agilysys Hospitality Solutions Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Agilysys Hospitality S... Average Agilysys Hospitality S...

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Agilysys Hospitality Solutions Reviews

Hotelier Rating

Excellent
15
Very Good
4
Average
6
Poor
1
Terrible
2

Property Size

  • X-Small (1)
  • Small (1)
  • Mid-Sized (1)
  • Large (13)
  • X-Large (12)

Country

  • United States
    United States
    (26)
  • Turkey
    Turkey
    (1)
  • Philippines
    Philippines
    (1)

Region

  • North America
    North America
    (26)
  • Asia Pacific
    Asia Pacific
    (1)
  • Middle East
    Middle East
    (1)
8

Well organized, registration was quick, ease of sure/app.

Director of Purchasing from 500+ room Branded Hotel in Las Vegas (United States)

Verified
1 months ago
Educational sessions with access to explore on our personal PCs was helpful. Being able to meet in person with our agilysys team and go over our open projects was invaluable.
Country United States
Director of Purchasing
X-Large Hotel
10

Great learning opportunity

Reservations supervisor from 200 to 499 room Bed & Breakfast & Inn in Lajitas (United States)

Verified
1 months ago
The opportunity to view multiple modules and their offerings at one time. The ability to customize what classes and sessions I attend.
Country United States
Reservations supervisor
Large Hotel
10

Moving Forward - One Shot

General Manager from 500+ room Luxury Hotel in Acme (United States)

Verified
1 months ago
Being able to converse with both Agilysys team members and other users to get answers. Learning what is new and possible!
Country United States
General Manager
X-Large Hotel
8

More hands on for new products

Executive Director of Revenue from 500+ room Bed & Breakfast & Inn in Paradise (United States)

Verified
1 months ago
I enjoyed seeing what is up and coming with new AI products. I enjoyed catching up with 3rd party vendors.
Country United States
Executive Director of Revenue
X-Large Hotel
10

Awesome event

IT Ops Mgr from 500+ room Bed & Breakfast & Inn in Paradise (United States)

Verified
1 months ago
I like the combination of learning from colleagues as well as info regarding new and old solutions. I’m all about innovation and happy to see AI was intertwined.
Country United States
IT Ops Mgr
X-Large Hotel
7

Inspire 2026

Group Sales Executive from 200 to 499 room Boutique in Pendleton (United States)

Verified
1 months ago
Easy navigation, the clean look, way more options and features compared to V1. Overall a better product and love that it connects with other modules.
Country United States
Group Sales Executive
Large Hotel
7

Great

Group sales from 500+ room Branded Hotel in Estes Park (United States)

Verified
2 months ago
- Reduced manual entry due to communication with versa integration. - Increase guest satisfaction through clarity in group landing pages. - Better reporting features.
Country United States
Group sales
X-Large Hotel
9

Inspire 2026

Hotel supervisor from 200 to 499 room Boutique in Pendleton (United States)

Verified
2 months ago
Great people and atmosphere. A lot of different options for classes and an array of new opportunities to learn and grow.
Country United States
Hotel supervisor
Large Hotel
7

Great products with very rough implementation

Rooms Division Manager from 50-74 room Limited Service & Budget Hotel in Leavenworth (United States)

Verified
13 months ago
Clean UI - very user-friendly, intuitive, and easy to train staff. Extremely configurable on the property level, user class level, and individual user level. Incredibly versatile, giving us lots of strategic and tactical options for operations and marketing.
Country United States
Rooms Division Manager
Mid-Sized Hotel
10

Agilysys Ecosystem

IT from 500+ room Bed & Breakfast & Inn in Horseshoe Bay (United States)

Verified
13 months ago
Agilysys offers a suite of solutions that offer connectivity between different solutions and provide a seamless experience for customers and end users. The ease of use and highly configurable platforms, provide a great tool able to adapt to virtually any scenario that Hospitality may present.
Country United States
IT
X-Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

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Agilysys Hospitality Solutions hasn’t been recommended by any experts or partners yet

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Agilysys Hospitality Solutions Integrations

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SiteMinder
SiteMinder

93% recommended by 2761 hotels

Rate Shopping
+4 more
Canary Technologies

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Canary Technologies

96% recommended by 2571 hotels

Cyber Security & Fraud Prevention
+4 more
Cloudbeds

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Cloudbeds

91% recommended by 1849 hotels


Actabl
Actabl

92% recommended by 1786 hotels

Hotel Maintenance Software
+3 more
Oracle Hospitality

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Oracle Hospitality

92% recommended by 615 hotels

Upselling Software
M3

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

M3

89% recommended by 610 hotels

Hotel Accounting Software
IDeaS
IDeaS

92% recommended by 594 hotels

Revenue Management Systems
Duetto
Duetto

94% recommended by 569 hotels

Meetings & Events Intelligence
+2 more
Cendyn
Cendyn

90% recommended by 350 hotels

Business Intelligence
+4 more
Inn-Flow

This integration hasn’t been verified by Agilysys Hospitality Solutions yet.

Inn-Flow

97% recommended by 308 hotels


Support

Unverified

Agilysys Hospitality Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

80%

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