The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Agilysys Hospitality Solutions shines in ease of use and customer support , with exclusive features like Mobile Ordering and Payment Log Reports.
naramis Kassensysteme shines .
Side-by-side ratings based on 28 verified hotelier reviews on HTR.
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $800/mo | Contact sales |
| Verified Reviews | 28 | 0 |
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #8 1 reviews | — |
| Mid-Size (25-74 rooms) | #7 4 reviews | — |
| Large (75-199 rooms) ▾ | #6 6 reviews | — |
| X-Large (200+ rooms) ▾ | #3 8 reviews | — |
By Property Type
| Segment |
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| Boutique | #8 3 reviews | — |
| Luxury ▾ | #7 10 reviews | — |
| Branded / Chain | #7 4 reviews | — |
By Region
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| North America ▾ | #2 18 reviews | — |
| Asia Pacific | #6 1 reviews | — |
| Middle East | #5 1 reviews | — |
Choosing the right hotel POS system is critical for improving guest service, streamlining operations, and boosting profitability. Agilysys POS by Agilysys Hospitality Solutions boasts a substantial review base and recent positive feedback, whereas naramis Kassensysteme has minimal, non-recent reviews, making it harder to assess its current performance. Both products aim to serve hospitality environments, but their market presence and maturity differ significantly. How do these differences impact your decision?
Agilysys POS is a comprehensive, enterprise-class system with over 28 reviews and a high recent review count, indicating active user engagement and continuous product improvements. In contrast, naramis Kassensysteme has zero reviews and no recent data, making its reliability and user satisfaction harder to gauge. While Agilysys offers over 41 distinct features and broad integration options, naramis focuses on core POS functionalities and guest data display. Are you comfortable choosing a less proven solution, or do you prefer a mature system with proven support?
If your hotel needs a feature-rich, scalable POS with extensive integrations across global markets, Agilysys is the clear choice. Its high review count and recent feedback demonstrate strong user satisfaction, especially in complex environments like resorts and casinos. However, if your focus is on a simple, mobile-capable POS for smaller operations, naramis might seem appealing—but the lack of recent reviews makes it difficult to confirm ongoing support or feature updates. Which profile aligns better with your hotel's current needs?
Agilysys POS scores a 4.43 out of 5 for ease of use based on user reviews, with praise for its intuitive interface and straightforward staff onboarding. Users also appreciate its configurability, which helps staff adapt quickly to operational needs. Conversely, naramis Kassensysteme has no available ratings or user feedback, so its usability remains unverified. Given the extensive review data, Edge: Agilysys.
Agilysys POS offers 41 features, including self-service table ordering, digital menus, advanced order management, loyalty programs, and integrated reporting—many of which are absent in naramis. The latter appears to focus on basic POS functions, with some integration capabilities, but lacks the depth found in Agilysys’ suite. If advanced features are a priority, Agilysys’s extensive feature set provides a significant advantage. Edge: Agilysys.
Agilysys scores 4.11 out of 5 for customer support, with reviews noting care and concern from support staff, though some mention communication issues and QA challenges. Since naramis Kassensysteme has no recent reviews or support ratings, its support quality remains unknown. Based on available data, Edge: Agilysys.
Agilysys POS integrates with 23 verified partners, including property management, delivery platforms, and customer insight tools. naramis Kassensysteme connects with only seven verified partners, limiting its integration scope. For hotels seeking a flexible, connected system, Agilysys’s broader partner ecosystem is a clear benefit. Edge: Agilysys.
Agilysys has a notable review score of 72.16 on the HTG Score and 8 recent reviews, with 84% likelihood to recommend, especially among resorts and luxury properties. With no reviews or recent feedback for naramis Kassensysteme, its user satisfaction level cannot be assessed. For proven, high-rated performance, Edge: Agilysys.
Agilysys POS starts at $800, with no mention of a trial or ongoing costs, reflecting a straightforward pricing model. Pricing for naramis Kassensysteme is unavailable, which complicates direct comparison. If budget transparency is key, Agilysys provides clarity; otherwise, further inquiry is needed for naramis.
Agilysys POS is a mature, feature-rich system with substantial positive feedback, making it suitable for larger or more complex hotel operations. Its extensive integrations, ease of use, and recent reviews support its reliability in demanding environments. Conversely, naramis Kassensysteme appears to be a basic, emerging solution with an unproven support track record, better suited for smaller, straightforward venues. When choosing, prioritize Agilysys if you need proven, comprehensive capabilities and support; opt for naramis if your needs are minimal and budget is tight.
Agilysys POS by Agilysys Hospitality Solutions stands out as the more reliable, well-supported choice with a proven track record, extensive features, and active user feedback. Its broad integration ecosystem and ease of use make it suitable for large, complex properties, especially in resorts and casinos.
Naramis Kassensysteme, lacking recent reviews, offers a basic POS experience that might appeal to small hotels or restaurants, but its unverified performance and limited data pose risks. For hotels seeking stability and advanced functionality, Agilysys remains the recommended option.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $800/mo | — |
According to HTR's product database, Agilysys POS and naramis Kassensysteme share 0 features. Here are the key differences — features one has that the other lacks.
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| Advanced Ordering | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| Mobile Ordering | ||
| Self Service Table-side Ordering | ||
| Upselling |
Showing top differences. 29 more features differ between these products.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Agilysys POS and naramis Kassensysteme share many core Hotel POS Systems features, but each has unique capabilities. Agilysys POS offers 23 verified integration partners, while naramis Kassensysteme offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Agilysys POS leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Agilysys POS: No. naramis Kassensysteme: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Agilysys Hospitality Solutions has an HT Score of 72 and naramis Kassensysteme has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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