The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Akia shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Mobile Friendly and Guest History.
TTI Scanning Solutions shines .
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 42 | 0 |
After analyzing 42 verified reviews, Akia users most value its guest messaging, team communication and task management, contactless check-in, while TTI Scanning Solutions users highlight . Click any theme to see what reviewers say.
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TTI Scanning Solutions |
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Guest messaging
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Team communication and task management
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Contactless check-in
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Customer feedback and reputation management
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Automated responses
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Integration and data synchronization
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Guidebooks and digital tools
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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TTI Scanning Solutions |
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| Small (10-24 rooms) ▾ | #4 17 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 18 reviews | — |
| Large (75-199 rooms) | #19 0 reviews | — |
| X-Large (200+ rooms) | #16 0 reviews | — |
By Property Type
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TTI Scanning Solutions |
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| Boutique ▾ | #4 17 reviews | — |
| Luxury ▾ | #6 7 reviews | — |
| Branded / Chain ▾ | #4 10 reviews | — |
| Extended Stay ▾ | #7 6 reviews | — |
By Region
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TTI Scanning Solutions |
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| North America ▾ | #2 41 reviews | — |
When choosing a contactless check-in solution, your goal is to find a platform that enhances guest safety, streamlines operations, and integrates smoothly with your existing systems. Product A, Akia Contactless Check-In, dominates the market with a comprehensive suite of features, a high rating, and a significant review count. In contrast, TTI Scanning Solutions offers document management and scanning capabilities but lacks dedicated contactless check-in features or recent user feedback. Which solution best fits your hotel’s specific needs?
Akia is designed explicitly for contactless check-in, guest communication, and operational automation, enabling hotels to reduce physical contact and improve guest experiences. TTI, on the other hand, is a document management system suited for digitizing and organizing business documents but does not focus on guest check-in or communication functionalities. Given the purpose, Akia’s specialized features make it the more relevant choice in this category.
Akia’s recent reviews highlight a 4.95/5 overall rating from 38 reviews, with recent feedback in the last six months reaffirming its effectiveness. TTI remains unreviewed by hotel clients, with no recent user feedback or ratings, indicating limited adoption or relevance in the hotel industry. For contactless check-in, Akia's current user data makes it the stronger, more tested option.
If your hotel needs a dedicated contactless check-in platform that reduces staff contact, automates guest communication, and integrates with your PMS, go with Akia. Its extensive feature set, high user satisfaction, and recent reviews make it ideal for hotels wanting to modernize their guest arrivals.
If your hotel’s primary concern is managing a large volume of documents, digitizing paper files, or streamlining internal workflows, then TTI’s document management system is suitable. However, it’s not the right choice if your main goal is contactless guest check-in or guest-facing communication. TTI’s lack of recent hotel-specific reviews further diminishes its suitability for this purpose.
Akia scores a 4.82/5 for ease of use, with hotel reviews praising its intuitive interface, quick onboarding, and minimal staff training requirements. Users highlight how smooth and straightforward it is to implement across different property types, especially noting the simplicity of managing guest communication.
TTI offers a powerful document management system but receives no user ratings or reviews related to hotel use, making it impossible to assess its ease of use within the hotel context. Given the lack of recent feedback and hotel-specific ratings, Akia’s user-friendliness is clearly superior.
Edge: Akia
Akia boasts 35 unique features tailored to guest communication and contactless check-in, including mobile-friendly interfaces, automated replies, guest history, messaging integrations (WhatsApp, Facebook Messenger), PMS integration, self-service check-in/out, ID verification, and door lock integrations. These features directly enhance the guest experience and streamline operational workflows.
TTI provides robust document management features like batch scanning, automatic indexing, secure archiving, and multi-format support, but these are not designed for guest interaction or contactless check-in. Its feature set is more suited for back-office digitization rather than front-line guest engagement.
Edge: Akia
Akia enjoys a 4.86/5 customer support rating from hotel users, with reviews emphasizing knowledgeable staff, quick response times, and overall excellent onboarding assistance. Reviewers describe Akia’s support team as “the best customer service we have experienced,” reinforcing confidence in ongoing support.
TTI, with no recent hotel industry reviews or support ratings, offers no comparable data. As a result, hotel teams cannot confidently assess TTI’s support quality, making Akia the clear leader here.
Edge: Akia
Akia integrates with 32 verified partners, including major PMS systems like RoomRaccoon, WebRezPro, and Stayntouch, as well as keyless access providers like FLEXIPASS and Door Lock systems, enabling seamless guest and operational workflows.
TTI’s platform does not currently list any integrations relevant to hotel operations or guest engagement. This absence limits its utility for hotels seeking a unified, automated experience, further favoring Akia.
Edge: Akia
Akia’s high rating of 4.95/5 from 38 recent reviews, with a 97% likelihood to recommend, indicates very strong user satisfaction from boutique, independent, and branded hotels. Reviewers praise its contactless check-in, automated messaging, and positive impact on reputation.
TTI has no recent hotel reviews or ratings, making it impossible to gauge hotel user satisfaction. Its lack of recent hotel-specific feedback suggests it’s not currently a preferred solution within the hotel industry.
Edge: Akia
Both products offer no publicly available pricing or trial information, indicating bespoke quotes based on hotel size and needs. Given Akia’s subscription-based model and multiple features, expect costs to vary depending on included modules and integration requirements.
TTI’s pricing is not publicly listed, and its focus on document management suggests a different pricing structure unrelated to guest check-in. For hotels prioritizing contactless check-in, Akia’s transparent, feature-driven approach offers better clarity on value.
Not ideal if your hotel does not prioritize guest-facing digital tools or requires extensive back-office document management.
Not ideal if your main goal is contactless guest check-in or real-time guest communication, as TTI’s core strengths are in document digitization.
Akia Contactless Check-In is a specialized platform built to improve guest arrivals and communication, with a proven track record and a highly-rated, recent user base. Its feature set directly addresses contactless check-in, automates guest interactions, and integrates with key hotel systems, making it the clear choice for modernizing guest experiences.
TTI Scanning Solutions excels at document digitization and management, but it does not target guest engagement or contactless check-in. Hotels focused on streamlining internal workflows or digitizing paperwork should consider TTI, but for contactless check-in, Akia remains the superior option.
If your hotel’s priority is a proven, feature-rich contactless check-in system, Akia is the definitive choice. For internal document management needs, TTI offers excellent tools but does not compete in the guest-facing space.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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TTI Scanning Solutions |
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According to HTR's product database, Akia Contactless Check-In and TTI Scanning Solutions share 0 features. Here are the key differences — features one has that the other lacks.
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TTI Scanning Solutions |
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| Automated Replies | ||
| Chatbot Booking Agent | ||
| Desktop App (non-web based) | ||
| Mobile Friendly | ||
| Photo Sharing | ||
| Whatsapp Integration |
Showing top differences. 23 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Automation emphasizes the guests experience at their fingertips. Akia closes the gap of missed opportunities by acting as a liaison to our guest satisfaction efforts. We have been..."
No published case study for this goal yet.
What hoteliers love
The messaging system is prized for facilitating real-time communication with guests, enhancing service quality. It helps staff manage guest requests a... The messaging system is prized for facilitating real-time communication with guests, enhancing service quality. It helps staff manage guest requests and issues promptly, which positively impacts guest satisfaction and operational efficiency.
Internal team communication and task management features are highlighted as significant benefits. These tools help hotel staff coordinate efficiently,... Internal team communication and task management features are highlighted as significant benefits. These tools help hotel staff coordinate efficiently, track tasks, and manage guest needs more effectively. Users believe improvements could be made in the clarity and usability of these systems.
Reviewers consistently appreciate Akia's contactless check-in feature, stating it makes the check-in process seamless and efficient. This feature redu... Reviewers consistently appreciate Akia's contactless check-in feature, stating it makes the check-in process seamless and efficient. This feature reduces physical interactions, streamlines the guest arrival experience, and ensures compliance with health guidelines, especially valued during the pandemic.
Where hoteliers push back
Many users highlight the benefit of Akia's automated responses which save time and effort. However, several reviews mention that these automated respo... Many users highlight the benefit of Akia's automated responses which save time and effort. However, several reviews mention that these automated responses can sometimes be inaccurate or mistimed, causing confusion for guests and requiring manual intervention from staff.
Users appreciate Akia's integration capabilities with PMS and other systems but desire improvements such as seamless credit card transaction integrati... Users appreciate Akia's integration capabilities with PMS and other systems but desire improvements such as seamless credit card transaction integration and better synchronization features to eliminate duplicated efforts and manual data entry.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Akia Contactless Check-In and TTI Scanning Solutions share many core Contactless Check-in features, but each has unique capabilities. Akia Contactless Check-In offers 32 verified integration partners, while TTI Scanning Solutions offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Akia Contactless Check-In leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Akia Contactless Check-In: No. TTI Scanning Solutions: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Akia has an HT Score of 63 and TTI Scanning Solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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