Compare ALICE Guest Services by Actabl vs Eleanor vs RenewMe

Compare ALICE Guest Services by Actabl vs Eleanor vs RenewMe

Concierge Software vendor comparison between ALICE Guest Services by Actabl vs Eleanor vs RenewMe. Find out which Concierge Software is right for you based on realtime data from 899 verified hotelier reviews across 60 countries.

Ratings Summary

HT Score

ALICE Guest Services by Actabl

100

Eleanor

94

RenewMe

unranked

Popularity

ALICE Guest Services by Actabl

712 verified reviews

Eleanor

187 verified reviews

RenewMe

0 verified reviews

Likelihood to Recommend

ALICE Guest Services by Actabl

91%

Eleanor

97%

RenewMe

0%

Ease of Use

ALICE Guest Services by Actabl

4.6

Eleanor

4.8

RenewMe

0

ROI

ALICE Guest Services by Actabl

4.4

Eleanor

4.8

RenewMe

0

Implementation

ALICE Guest Services by Actabl

4.4

Eleanor

4.8

RenewMe

Not enough data available

Customer Support

ALICE Guest Services by Actabl

4.4

Verified Customer Support

Eleanor

4.9

Verified Customer Support

RenewMe

0

Verified Customer Support

Certificate of Excellence

ALICE Guest Services by Actabl

Eleanor

RenewMe

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

RenewMe

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl

Actabl

vs.

Eleanor

Eleanor

vs.

RenewMe

RenewMe

Take recommendations quiz

Customers

Top 3 Segments

ALICE Guest Services by Actabl

Resorts - 29%

Boutiques - 14%

Luxury Hotels - 14%

Eleanor

Resorts - 64%

Luxury Hotels - 16%

Other - 1%

RenewMe

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

ALICE Guest Services by Actabl

Eleanor

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Pricing Available By Request

RenewMe has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eleanor

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

RenewMe

Pricing Available By Request

RenewMe has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

Actabl

Actabl

vs.

Eleanor

Eleanor

vs.

RenewMe

RenewMe

1-click quote request

What Customers Are Saying

Most Recent Review

ALICE Guest Services by Actabl

Great for Universal Hotel Communications

Convention Service Coordinator from Louisville (United States of America)

Eleanor

Beautiful app with personalized service from the Eleanor team

Resort Manager from Miami (United States of America)

RenewMe

RenewMe doesn’t have any clients that have vouched for the product

Most Positive Review

ALICE Guest Services by Actabl

Set it up and forget it

Hotel Operations Manager

Eleanor

Hassle Free Reservation System

FBM

RenewMe

RenewMe doesn’t have any clients that have vouched for the product

Most Critical

ALICE Guest Services by Actabl

Smooth flow via website

Director of Spa

Eleanor

Excellent Mobile App

FOM from (Maldives)

RenewMe

RenewMe doesn’t have any clients that have vouched for the product

References

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

Eleanor

Eleanor doesn’t have any references available

-

General Info

Screenshots

RenewMe doesn't have any screenshots

Integrations

ALICE Guest Services by Actabl

Property Management Systems (29) Hotel Management Software (13) Hotel Restaurant POS Systems (12)

View all integrations (85)

Eleanor

Property Management Systems (3) Booking Engine (1) Channel Managers (1)

View all integrations (4)

RenewMe

RenewMe doesn't have any integrations

Recent Company Updates

ALICE Guest Services by Actabl

New 2025 Hotel Labor Costs & Trends Report Finds Operators Improve Labor Efficiency Amid Rising Wages and Softer Revenue

Latest Hotel Industry Performance Data Reveals Shift to Profit-Focused Strategies Amid Revenue Softness

Eleanor

Eleanor doesn’t have any recent company updates

-

Recent Articles

ALICE Guest Services by Actabl

ALICE to Showcase Latest Advances in Hotel Staff Productivity and Guest Service With Unveiling of New Housekeeping Solution Features at HITEC Orlando

Latest Hotel Industry Performance Data Reveals Shift to Profit-Focused Strategies Amid Revenue Softness

4 weeks ago

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

3 years ago

RenewMe

RenewMe doesn’t have any recent articles

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