Post COVID-19 Hotel Operations: How Technology Helps Deliver Contactless Hospitality With a Lean Staff
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Ranked #1 out of 26 in Concierge Software
ALICE has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreALICE Guest Services Overview
Other Products by ALICE
Integrates with
- Concierge Software
- Hotel Management System
- Property Management Systems
- Staff Collaboration Tools
- Mobile Key & Keyless Entry
- Reporting & Accounting Software
What customers love about ALICE Guest Services
Chef Concierge from Boutique in New York (United States)
Shipping & Retail Coordinator from Branded in Englewood (United States)
Concierge from Branded in Napa (United States)
General Manager from Resort in West Hollywood (United States)
Concierge from Boutique in New York (United States)
Concierge from Boutique in New York (United States)
Revenue Manager from Resort in Laguna Beach (United States)
General Manager from Resort in Laguna Beach (United States)
Frontdesk Supervisor from Boutique in San Francisco (United States)
Front Office Manager from Resort in West Hollywood (United States)
General Manager from Boutique in Santa Barbara (United States)
Concierge from Branded in New York (United States)
Director of Rooms from Boutique in New Orleans (United States)
Sales Manager from Branded in New York (United States)
Hotel Manger from Boutique in New Orleans (United States)
Assistant General Manager from Boutique in New York (United States)
Front Office Manager in Santa Rosa (United States)
Concierge in New York (United States)
General Manager from Resort in West Hollywood (United States)
General Manager from Boutique
Concierge
Concierge from Resort
Director Of Front Office Operations from Boutique
Lead Concierge from Boutique
Concierge from Resort
A&B Manager from City Center
General Manager from Resort
Concierge from Boutique
General Manager from Boutique
General Manager from Boutique
Front Office Host from Resort
Director of Engineering from Other
Director of Front Office from Other
Concierge from Other
Concierge from Boutique
Chef Concierge from Boutique
Chief Concierge from City Center
General Manager from Boutique
Front Office Manager from Boutique
General Manager from Resort
Rooms Division Manager from Other
Director of Operations from Boutique
Head Concierge from Boutique
Portfolio Operations Director from Extended Stay
Chef Concierge from City Center
Director of Front Office from City Center
Head Concierge from City Center
Concierge from Branded
Concierge from Boutique
Guest Services
IT Manager from Boutique in Palm Springs (United States)
Concierge from Villas
Operations from Resort
Corp. Rooms Director from Boutique
Guest Services from Other
Director of Concierge Services from Other
Concierge Manager from Resort
General Manager from Resort
Guest Service Representative from Other
Concierge from Boutique
Chef Concierge from Boutique in
Regional Director - Room Operations from Resort
Front Desk Manager from Serviced Apartment
Resort Concierge from Resort
Reservations Supervisor from Resort
Front Office Supervisor
ARIA Sky Villas Coordinator from City Center
Concierge from Resort
Member Reception from Resort
Concierge from Resort
Navigator from Resort
Reservations Supervisor from Resort
Concierge from Boutique
Chief Concierge from Other in
Chef Concierge from Resort
Concierge from City Center
Concierge from City Center
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Director of IT from Boutique
Lead Concierge from Casino
Concierge from Other
Concierge from Other
Concierge from Branded
Concierge from City Center
Chief Concierge from Resort
PBX from Resort
Lead Concierge from Boutique
Concierge from Resort
Concierge from Resort
Guest Services Manager from Resort
Concierge from Resort
Concierge and Front Desk from Boutique
Concierge from Resort
Concierge from Resort
Reservations Supervisor from Resort
Director of Guest Experience from Resort
Personal Concierge from Resort
Concierge from Villas
Quality Specialist from Resort
Chief Concierge from Branded
Concierge from Branded
Concierge from Other
Concierge from Branded
Concierge from Branded
Coordinator from Branded
Concierge from Resort
Concierge from Resort
Senior Housekeeping Manager from Boutique
VP of Technology from Branded
FOM from Resort
Concierge from Casino
Director Of Housekeeping from Branded
Guest Relations Supervisor from Resort
Revenue Manager from Resort
Director from City Center in
Guest Experience Mgr from Resort
Hotel Manager from Branded
Sales Coordinator from Casino
Director of Rooms from Boutique
Director of Hospitality Information Technology from Resort
Reservations Coordinator from Boutique
Concierge from Branded
Chef Concierge from Branded
Concierge from Branded
Concierge
Chief Concierge from City Center
Bell Desk from Airport/ conference
Concierge from Branded
Director Operation Systems from Other
Guest Experience Manager from Other
16 years as a Concierge, Member Les Clefs d'Or USA from Casino
Concierge from Resort
AGM
Assistant Resort Manager from Resort
Chief Concierge from Branded
Assistant General Manager from Boutique
Housekeeping Supervisor from Other
Front Office Manager from Boutique
Director of Facilities from Boutique
Assistant Front Office Manager from City Center
Guest Services / Front Desk Rep from Resort
Guest Services Lead from Resort
VIP Services from Casino
Member Experience Concierge from Other
In Room Dining from Resort
In Room Dining from Resort
Chef Concierge from Serviced Apartment
GM from Boutique
VIPServices Representative from Casino
Guest Services from Boutique
VIP Services Representatve from Casino
Front Desk Supervisor from Hostel
Chief Concierge from Resort
Front Office Manager from Resort
Concierge from Resort
Personal Concierge from Resort
Concierge Supervisor from Resort
Guest Service Agent from Other
Member Services Agent from Other
Guest Services Supervisor from Resort
Manager from Other
Chief Concierge from Resort
Housekeeping Manager from Boutique
Concierge from Other
Conference Services Manager from Resort
Concierge Agent from Branded
Mission Control Crew from Airport/ conference
Hotel Performance Support Mgr from Other
Concierge from Serviced Apartment
Concierge from Serviced Apartment
Guest service representative from Boutique
Guest Service Supervisor from Boutique
Spa Director from Boutique
Front Desk Clerk from Resort
Lost and Found from City Center
Concierge from Resort
Front Desk Agent from Resort
Front Desk Agent from Boutique
Guest Service Supervisor from Branded
Assistant Front Office Manager from City Center
Front Office Supervisor from Resort
Front Desk Supervisor from Branded
Guest Services Manager from Branded
Captain from Resort
Concierge agent from Branded
Butler from Resort in
Reservation Sales from Boutique
Lead Manager-in-Training from Resort
Concierge Manager from Branded
Sales Coordinator from Extended Stay
Senior Concierge from Resort
Concierge from Resort
Concierge from Resort
Front Office Manager from Resort
Group Rooms Coordinator from Resort
Concierge from Resort
Front Office Supervisor from Resort
Assistant General Manager from Resort
Lead Gardener from Casino
Asst General Manager from Extended Stay
Front Desk from City Center
Limo Dispatch from Resort
Guest Service Associate from Extended Stay
Concierge from Resort
Office Coordinator from Resort
Front Desk Agent from Boutique
Concierge from Resort
Front Desk Lead from Resort
Front Desk Manager from Other
Reservations/Front desk from Resort
Sales Coordinator from Extended Stay
Concierge Team Leader from Resort
front desk from Other in
Guest Service Agent from Branded
Night Audit from Boutique
Front Desk Agent from Resort
Night Auditor from Branded
Director of Facility from Other
Guest Services Agent from Resort
IT Systems Manager from Branded
Concierge from Resort
Concierge from Other
Telephone Sales Agent from Other
Concierge from Resort
Concierge from Casino
Concierge from Resort
Chief Concierge from Resort
Reservation Manager from Branded
General Manager from Motel
Guest Services from Resort
Concierge from City Center
Front Desk Manager from Resort
Concierge / Experience Planner from Resort
Front Desk/Concierge from Resort
Guest Service Associate from Resort
Butler from Resort
Director of Housekeeping from Other
Reservations Supervisor from Resort
Supervisor from Boutique
Front Office from Resort
Front Office Manager from Boutique
Les Clefs D'Or Concierge from Resort
Guest Services Associate from Extended Stay
Concierge Shift Leader from Branded
Resident Service Agent from Extended Stay
Reservations from Boutique
Front Desk Manager from City Center
Reservations Manager from Boutique
Reservations Agent from Resort
Hotel Operation Manager from Villas
Guest Service Supervisor from Resort
PBX from Resort
Assistant Front Office Manager from City Center
Concierge from Hostel
Concierge from Other
Butler from Resort
Front Desk Officer from Resort
Night audit from Branded
Chief Concierge from Resort
Concierge from Resort
Concierge from Other
Lead Butler Services Agent from Resort
Guest Services from Resort
Concierge from Boutique in
Reservations & Communications Supervisor from Boutique
Assistant General Manager from Other
Guest Relations from Resort
Front Desk Agent from Resort
Front Office Manager from Resort
Front Desk from Other
Hotel Manager from Boutique
Front Office Supervisor from Branded
Front Office Manager from Extended Stay
Director of Property Operations from Boutique
Residential Concierge from Other
Manager from Resort
Owner Services Manager from Other in
Floral Lead Designer from Casino
Assistant Front Office Manager from Resort
Frontdesk Clerk from Boutique
Concierge from Branded
Front Desk from Boutique
Front Desk Agent from Boutique
Concierge from Resort
Concierge from Resort
Director of Front Office from Extended Stay
Front Desk from Extended Stay
Residence Concierge from Resort
Front desk from Resort
Guest Service Attendant from Extended Stay
Guest Experience Manager from City Center
Concierge from City Center
Director of Front Office from Branded
Dispatcher from Resort
Guest Representative from Branded
Front Desk Supervisor from Branded
Front Desk Supervisor from Boutique
Hotel Manager from Branded
Director of Sales and Operations from Boutique
Cheif Concierge from Resort
General Manager from Limited Service
Guest Service Manager from Vacation Rental
Front Desk from Serviced Apartment in
Front Desk Agent from Extended Stay
Operations Supervisor from Extended Stay
Guest Services Representative from Resort
Assistant Chief Concierge from Resort
Chief Engineer from Other
Director of Member Services & Concierge from Resort
Front Desk from Resort
Front Desk Manager from Serviced Apartment in
Member Services Manager from Other
Guest Service Relations from Casino
Night Auditor from Resort
Fairmont Gold Supervisor and Concierge from Resort
front desk from Other in
Club Concierge from Other
Concierge from Boutique
Assistant Head Concierge from Boutique
Concierge from Resort
Director of Operations from Boutique
Director of Rooms from Boutique
Front Office Agent from Resort
Hotel Operations Manager from Resort
Operations from Motel
Guest Services from Other
Director of Housekeeping from Resort
Concierge from Resort
Quality Manager from Resort
Reservations from Resort
Concierge Supervisor from City Center in
Concierge Manager from Resort
General Manager from Boutique
Features
- Request Management
- Reservations
- Wake up calls
- Lost & Found
- Transportation
- Smart Vendor Database
- Package Management
- Hotel branded confirmations & recommendations
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